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Sun StorEdge[tm] A3500FC Array: Diagnostics, Troubleshooting, Patches, & Tools

Title
Description
Sun StorEdge network FC switch-8 and switch-16 Field Troubleshooting Guide Describes how to diagnose and troubleshoot the Sun StorEdge network FC switch-8 and switch-16 hardware. It provides pointers to additional documentation you may need for installing, configuring, and using the configuration.
A1000/A3x00/A3500FC Software/Firmware Configuration Matrix (Infodoc 43483) Minimum and Recommended OpenBootProm/FlashProm levels for server w/ A1000, A3000, or A3500.
Decoding of rmlog.log file Provides an example of an rmlog.log file and how to decipher what it means.
PatchPro[tm] PatchPro is a web-based service that simplifies maintenance of Sun Storage hardware and software products by providing easy, centralized access to current patches. Sun recognizes that patch management is an important task that requires advanced skills. We're committed to simplifying patch management, and PatchPro can dramatically reduce the time required to locate, download, and install patches for your Sun Storage product.

More Information about PatchPro

PatchPro Expert

PatchPro Expert is the latest offering from PatchPro, a web-based service that simplifies maintenance of Sun Storage hardware and software products by providing easy, centralized access to current patches. PatchPro Expert uses JavaTM technology to help you get optimal performance and reliability from your Sun Storage product.

Like its predecessor, PatchPro Interactive, it simplifies the task of locating, downloading, and installing patches. Unlike PatchPro Interactive, PatchPro Expert intelligently analyzes your system to determine the patches you need -- you don't have to manually specify all your system configuration details. PatchPro Expert creates a custom patch list of patches displayed in the correct order for installation. As long as the patches are installed in the suggested order, no patch dependencies will interfere with the installation.

More Information about PatchPro Expert

RAID Error Code Descriptions Describes the various error codes returned by the Series 3 RAID controllers.
RSM2000 Trouble Shooting Guide (Part 1) Troubleshooting scenarios.
RSM2000 Trouble Shooting Guide (Part 2) Another troubleshooting scenario.
RSM2000 LED Codes Diagram of various RSM2000 LED displays and what they mean.
Sun StorEdge A3500/A3500FC Controller Module Guide, Chapter 6 Determining a controller failure, page 6-4 (Part # for this document is 805-4980).
Sun StorEdge A3500/A3500FC Controller Module Guide, Chapter 7 Recovering from a power supply shutdown, page 7-2 (Part # for this document is 805-4980).
Checking and replacing power cords, page 7-3.
Sun StorEdge A3500/A3500FC Controller Module Guide, Chapter 8 Determining a fan failure, page 8-2 (Part # for this document is 805-4980).
Sun StorEdge StorTools[tm] 4.1 User's Guide The StorTools 4.1 User s Guide describes the StorTools 4.1 diagnostic package, which provides diagnostics for the following Sun products:
  • Sun StorEdge" A5x00 array
  • Sun StorEdge A3500FC disk tray
  • Sun StorEdge T3 array
  • Internal Fibre Channel disk
  • Sun StorEdge Network FC Switch-8 and Switch-16
This document describes the Sun StorEdge StorTools graphical user interface (GUI) and command-line utilities and provides procedures for using the tools. This guide is written for system administrators and support personnel who are already familiar with Sun s disk array products. This diagnostic toolkit is for use only by Sun internal and Sun authorized service providers trained on the toolkit and on the product for which it was intended. To find out more about training resources and how to become an authorized user of Stortools software, please go to http://reseller.sun.com/tools/stortools/.

Sun StorEdge network FC switch-8 Troubleshooting Guide Describes how to diagnose and troubleshoot the Sun StorEdge network FC switch-8 hardware.
Sun StorEdge FC switch-8 and switch-16 Troubleshooting Guide Describes how to diagnose and troubleshoot the Sun StorEdge network switch-8 and switch-16 hardware.
Sun StorEdge Network FC Switch-8 and Switch-16 Field Troubleshooting Guide Sun StorEdge - SAN 3.1 Release Describes how to diagnose and troubleshoot the Sun StorEdge network FC switch-8 and switch-16 hardware. It provides information and pointers to additional documentation you may need for installing, configuring, and using the configuration. The book is primarily intended for use by experienced system support engineers who already have a good understanding of the product.
Sun StorEdge SAN Customer Troubleshooting Guide - Release 3.1 Provides guidance for locating and troubleshooting problems for the Sun StorEdge network FC switches and Brocade Silkworm Fibre Channel switches.

 


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