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Viewing and Responding to Alarms

Viewing and Responding to Alarms

The MGX 8850 switch displays alarm information on the PXM45 and AXSM cards, and it stores information on these cards inside the switch. This chapter describes how to interpret the alarm LEDs on the switch and how to obtain alarm reports through the CLI.

Viewing and Responding to Alarms Using Physical Switch Controls

The PXM45 and AXSM cards have LEDs for viewing alarm status and switches for responding to alarms. The following sections describe these controls.

PXM45 Card Controls

Figure 8-1 shows the LEDs and switches available on the front of the PXM45 card. Table 8-1 describes these controls.


Note   Although there are LEDs for critical, major, and minor alarms on the PXM45, only one of these LEDs is set to on when multiple alarms are active. The switch always displays the status of the most severe alarm. Critical alarms are the most severe, and minor alarms are the least severe. For example if there were 2 major alarms and 10 minor alarms, the switch would set the major alarm LED to on.


Figure 8-1: PXM45 Front Card Controls



Table 8-1: LED Indicators for PXM45
LED Label Color Meaning

CNTRLR Port
(Controller Port)

Green

The Controller port is active.

Red

Major alarm on the controller port.

Yellow

Minor alarm on the controller port.

None

No light indicates the port has not been activated (upped).

System Status

Green

Blinking green indicates that the card is in the active state.

Yellow

Slow blink yellow indicates that the card is in the standby state.

Fast blink yellow indicates that the card is in the boot state.

Red

Solid red indicates that the card is in the Reset state, the card has failed, or a back card is missing.

Blinking red indicates that the card is downloading new software.

CR
(Critical alarm)

Blue

Blue indicates a Critical Network alarm in the node.

MJ
(Major alarm)

Red

Red indicates a Major Network alarm in the node.

MN
(Minor alarm)

Yellow

Yellow indicates a Minor Network alarm in the node.

HIST
(History)

Green

Green indicates that a network alarm occurred, but has been cleared.

ACO
(Alarm cut-off)

Yellow

Yellow indicates that the ACO switch was pushed to clear the audible alarm indicator, but the alarm condition still exists.

DC-A

Green

Green indicates that the power supplies in tray "A" are functioning.

None

No light indicates that power supply tray "A" is empty (no power modules).

DC-B

Green

Green indicates that the power supplies in tray "B" are functioning.

None

No light indicates that power supply tray "B" is empty (no power modules).

ENET
(Ethernet)

Green

Blinking green indicates that there is activity on the LAN Control Port.

AXSM Card Controls

Figure 8-2 shows the LEDs available on the front of the AXSM card. Table 8-2 describes these LEDs.


Figure 8-2: AXSM Card Controls (MGX-AXSM-16-T3E3)



Table 8-2: Physical Characteristics of the AXSM Modules
LED Color Description

Active

Green

Card is active.

Standby

Yellow

Card is in standby mode.

Fail

Red

Failure detected on card.

Line

Green

The line is active and there are no alarms.

Red

The line is active, but a local alarm has been detected,

Yellow

The line is active, and a remote alarm has been detected.

Displaying Alarm Reports in the CLI

You can use a CLI session to view the status of switch alarms. Alarms are reported in the following categories:

This section describes how to display the different types of alarm reports.


Note   The procedures in the following sections can be completed by users at all access levels.

Displaying Node Alarms

A node alarm report displays a summary report of all alarms on the node. To display node alarms, enter the following command:

pop20two.7.PXM.a > dspndalms
 

The following is an example of the node alarm report.

pop20two.7.PXM.a > dspndalms
Node Alarm Summary
 
Alarm Type                     Critical        Major          Minor
Clock Alarms                      0              0              0
Switching Alarms                  0              0              0
Shelf Slot Alarms                 0              1              0
Environment Alarms                0              0              0
Alarms From Card                  6             15             18
 

Typically, you would start investigating alarms by displaying the node alarms. Once you have identified the area that is producing the alarms, you would enter additional commands to display detailed information on those alarms. The following sections describe how to display these detailed reports.

Displaying Card Alarms

A card alarm report can display the alarm status of all the cards within the node or the alarm status of a single card. To display card alarms, enter the following command:

pop20two.7.PXM.a > dspcdalms [slot]
 

Replace slot with the number of the card for which you want to display alarms. If you omit the slot number, the switch displays the alarms for all cards in the node.


Note   The dspcdalms command must be run at the PXM prompt. If you switch to another type of card and enter the command, the command is reported as unknown.

The following example shows a partial card alarm report for all cards:

pop20two.7.PXM.a > dspcdalms
Node Card Alarm Summary
 
Line Alarm       Slot 1  Critical  1   Major  2   Minor  3
Port Alarm       Slot 1  Critical  1   Major  2   Minor  3
Channel Alarm    Slot 1  Critical  1   Major  2   Minor  3
Line Alarm       Slot 8  Critical  1   Major  2   Minor  3
Port Alarm       Slot 8  Critical  0   Major  2   Minor  0
Channel Alarm    Slot 8  Critical  1   Major  2   Minor  3
 

The next example shows a card alarm report for an AXSM card in slot 1:

pop20two.7.PXM.a > dspcdalms 1
Node Card Alarm Summary
 
Line Alarm       Slot 1  Critical  1   Major  2   Minor  3
Port Alarm       Slot 1  Critical  1   Major  2   Minor  3
Channel Alarm    Slot 1  Critical  1   Major  2   Minor  3
 

Displaying Clock Alarms

The MGX 8850 switch monitors the quality of its clock sources. If the timing for a clock source strays beyond the tolerance thresholds, an alarm is reported. To view the clock alarms, enter the following command:

pop20two.7.PXM.a > dspclkalarms
 

The following is an example clock alarm report:

pop20two.7.PXM.a > dspclkalarms
pop20two                         System Rev: 02.00   Sep. 02, 2000 23:39:22 GMT
MGX8850                                              Shelf Alarm: NONE
Clock Manager Alarm Summary
----------------------------
Critical       Major          Minor          
000            000            000            
 

Displaying Environment Alarms

An environmental alarm report displays the alarm status and operating statistics for the switch power supplies and cooling fans. To display the environmental alarm report, enter the following command:

pop20two.7.PXM.a > dspenvalms
 

The following is an example environmental alarm report:

pop20two.7.PXM.a > dspenvalms
pop20two                         System Rev: 02.00   Sep. 02, 2000 23:40:57 GMT
MGX8850                                              Shelf Alarm: NONE
ENVIRONMENTAL ALARM STATE INFO   ^Notification Disabled     
   Alarm Type      Unit   Threshold      DataType   Value       State
 ----------------  ---- --------------   -------- ---------- -------------
 Temperature             <= 50            Celsius   29       Normal
 
 Power Supply       A1   none             None      none     Missing
 Power Supply       A2   none             None      none     Missing
 Power Supply       A3   none             None      none     Missing
 DC Voltage         A    42  to 54        VoltsDC   0        Normal
 
 Power Supply       B1   none             None      none     Missing
 Power Supply       B2   none             None      none     Missing
 Power Supply       B3   none             None      none     Missing
 DC Voltage         B    42  to 54        VoltsDC   0        Normal
 
 Top Fan Tray       1    >= 2000          RPM       3642     Normal
 Top Fan Tray       2    >= 2000          RPM       3618     Normal
 Top Fan Tray       3    >= 2000          RPM       3714     Normal
 Top Fan Tray       4    >= 2000          RPM       3642     Normal
 Top Fan Tray       5    >= 2000          RPM       3474     Normal
 
Type <CR> to continue, Q<CR> to stop: 
pop20two                         System Rev: 02.00   Sep. 02, 2000 23:40:57 GMT
MGX8850                                              Shelf Alarm: NONE
ENVIRONMENTAL ALARM STATE INFO   ^Notification Disabled     
   Alarm Type      Unit   Threshold      DataType   Value       State
 ----------------  ---- --------------   -------- ---------- -------------
 Top Fan Tray       6    >= 2000          RPM       3654     Normal
 Top Fan Tray       7    >= 2000          RPM       3576     Normal
 Top Fan Tray       8    >= 2000          RPM       3468     Normal
 Top Fan Tray       9    >= 2000          RPM       3492     Normal
 
 Bottom Fan Tray    1    >= 2000          RPM       0        Missing
 Bottom Fan Tray    2    >= 2000          RPM       0        Missing
 Bottom Fan Tray    3    >= 2000          RPM       0        Missing
 Bottom Fan Tray    4    >= 2000          RPM       0        Missing
 Bottom Fan Tray    5    >= 2000          RPM       0        Missing
 Bottom Fan Tray    6    >= 2000          RPM       0        Missing
 Bottom Fan Tray    7    >= 2000          RPM       0        Missing
 Bottom Fan Tray    8    >= 2000          RPM       0        Missing
 Bottom Fan Tray    9    >= 2000          RPM       0        Missing
 
 +5V Input             4.850^ to 5.150^   VoltsDC   5.036    Informational
 +3.3V Input           3.200^ to 3.400^   VoltsDC   3.298    Informational
 
Type <CR> to continue, Q<CR> to stop: 
pop20two                         System Rev: 02.00   Sep. 02, 2000 23:40:57 GMT
MGX8850                                              Shelf Alarm: NONE
ENVIRONMENTAL ALARM STATE INFO   ^Notification Disabled     
   Alarm Type      Unit   Threshold      DataType   Value       State
 ----------------  ---- --------------   -------- ---------- -------------
 +2.5V Input           2.425^ to 2.575^   VoltsDC   2.479    Informational
 Calibration VDC        0x7e^ to 0x82^    Other     0x80     Informational
 

Displaying Slot Alarms

Slot alarms identify problems with the physical slots that host the PXM45 and AXSM cards. To display a report of all active slot alarms, enter the following command:

pop20two.7.PXM.a > dspslotalms
 

The following is a sample report showing no slot alarms.

pop20two.7.PXM.a > dspslotalms
Node Slot Alarm Summary
 
Card Alarm               Critical  0   Major  1   Minor  0
 

Displaying Switching Alarms

Switching alarms identify problems with the switching components within the MGX 8850 switch. To display a report of all switching alarms, enter the following command:

pop20two.7.PXM.a > dspswalms
 

The following is a sample report showing no switching alarms.

pop20two.7.PXM.a > dspswalms
Node Switching Alarm Summary
 
Card Crossbar            Critical  0   Major  0   Minor  0
Crossbar Fabric          Critical  0   Major  0   Minor  0
Humvee Alarm             Critical  0   Major  0   Minor  0
 

Displaying Xbar Alarms

To display a report for xbar alarms, enter the following command:

pop20two.7.PXM.a > dspxbaralm
 

The following is a sample xbar alarm report.

pop20two.7.PXM.a > dspxbaralm
pop20two                         System Rev: 02.00   Sep. 02, 2000 23:47:19 GMT
MGX8850                                              Shelf Alarm: NONE
     Slot   Plane         Severity
     ----   -----         --------
        7       0            Minor
        7       1            Minor
        7       2            Minor
        8       0             None
        8       1             None
        8       2             None
 

When the MGX 8850 reports xbar alarms, you can use the following troubleshooting commands to collect more information:

For more information on these commands, refer to the MGX 8850 Routing Switch Command Reference.

Displaying Log File Information

Log files record switch events such as operator login and command entry. To view the contents of the current log, enter the following command:

pop20two.7.PXM.a > dsplog [-sl <slot>] [-mod CLI]
 

To limit the log display to the events for a single slot, use the -sl option and replace slot with the appropriate slot number.

To limit the log display to CLI events, use the -mod option with the CLI keyword.

To display a list of archived log files, enter the following command:

pop20two.7.PXM.a > dsplogs
 

The log files are stored in the C:/LOG directory.


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Posted: Thu Sep 14 18:49:57 PDT 2000
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