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WebViewer Orientation

WebViewer Orientation

The WebViewer has an intuitive interface that facilitates managing the MGX 8260 Media Gateway. Using the WebViewer, you manage the MGX 8260 from a workstation with a standard Web browser.

WebViewer Features

Using the WebViewer, you can perform the following tasks.

The WebViewer provides dedicated MGX 8260 Media Gateway information, including system settings, node configurations, service provisioning, and system test features. The WebViewer accesses information from the SNMP core, but presents it in extended text and graphic forms that simplify working with it.
The WebViewer provides real-time information on MGX 8260 status, alarms, events, and statistics. Using Java scripts and applets, the WebViewer constantly monitors the MGX 8260 Media Gateway and updates the user interface.
Every screen has a prominent alarm indicator that shows the current operational status. With a single click, users can obtain detailed information on outstanding alarms and events. In addition, administrators can configure the MGX 8260 Media Gateway to notify users by email when alarms or events occur.
The WebViewer reports current and historical performance data, and displays performance statistics when performance drops below user-defined levels. Using this feature, operators can react proactively to problems that degrade performance before they become failures.
A multi-level security system restricts users to the level of access their job function requires. Some levels of user can configure or change the system, while others can only monitor operation. The WebViewer, in conjunction with the MGX 8260 Media Gateway, enforces security through MD5 and password control. A system administrator sets up user accounts and assigns privilege levels.
Using the alarm and test features, maintenance personnel can often diagnose and solve equipment problems directly from the WebViewer. For example, if a DS1 line raises a performance alarm, maintenance personnel can diagnose the problem with loopback and BERT tests and initiate corrective action.

WebViewer Interface

You access the WebViewer using a standard Java-enabled web browser, like Netscape or Microsoft Internet Explorer. Figure 13-1 shows the opening screen.


Figure 13-1: Web Viewer Main Window


Every WebViewer screen has three panes:

    1. System information

The WebViewer displays system information at the top of the display. System information includes the node name, date and time, current user, device type, and alarm status. You can view a summary of alarms by clicking the alarm indicator.

    2. Navigation

The navigation bar contains a set of sliding menus that open a display in the adjacent pane. When you click a menu item, an additional submenu may slide out.

    3. Display and control

This area of the display shows details about the menu item selected in the navigation pane. The opening screen shows a graphic image of the chassis view, but other views display operation status or configuration forms. Some screens contain additional buttons or hyperlinks that facilitate configuration tasks.

WebViewer Screens

The WebViewer presents MGX 8260 status and configuration information in the following views:

Chassis View

The chassis view shows the MGX 8260 front panel, including an accurate representation of the installed cards and their current LED states. The cards and LEDs are active areas on the screen, so you can get more information about an LED indication by clicking on it. To view configuration information about a card, click elsewhere on the desired card.

In the chassis view, the following LEDs are displayed and updated in real-time:

Status Screens

These screens display a summary of installed cards, configured services, or other information. Figure 13-2 shows an example a screen that displays card configuration and status information.


Figure 13-2: Card Configuration and Status Screen


These screens contain additional buttons that link to other configuration screens. For example, the "+" icon links to the form for adding a card.

Configuration Forms

You use configuration forms to define the parameters for a given card or service, as shown in the example form that contains card configuration information (see Figure 13-3).


Figure 13-3: Card Configuration Screen


These forms contain both informational and user-defined fields. In some cases, the fields use hyperlinks to additional configuration forms. Due to security restrictions, not all users can access configuration forms.

Setting Up the WebViewer

You use a standard Web browser, such as Netscape Communicator or Microsoft's Internet Explorer, to communicate with the WebViewer interface of the MGX 8260 Media Gateway. Microsoft Internet Explorer is preferred over Netscape Communicator because web page reloading is generally faster. If you don't already have a browser installed, download a copy from Netscape or Microsoft and install it on your machine.

Configuring Microsoft Internet Explorer

Microsoft Internet Explorer has to be version 4.0 and up. For the Java-based Chassis View to display correctly, ensure that sufficient memory and disk space is available for gif, jar, and html files to be correctly loaded and executed. Minimize the applications running on the PC or workstation.

To configure Microsoft Internet Explorer, follow these steps:


Step 1 Click Tools; then click Internet Options.

Step 2 Click Settings on the Temporary Internet files pane

Step 3 Click Every visit to the page.

Step 4 Click OK.


Configuring Netscape Communicator

Netscape Communicator has to be version 4.5 and up. For the Java-based Chassis View to display correctly, ensure that sufficient memory and disk space is available for gif, jar, and html files to be correctly loaded and executed. Minimize the applications running on the PC or workstation.

To configure Netscape Communicator, follow these steps:


Step 1 Click Edit; then click Preferences.

Step 2 Click Advanced and Cache in the Category pane.

Step 3 Set the memory cache to 1024 K bytes.

Step 4 Set the disk cache to 50000 K bytes.

Step 5 Under "Document in cache is compared to document on network:", select "Every time". This option assures that the page you see is always the latest.

Step 6 Click OK.


To troubleshoot Netscape Communicator when the Chassis View does not display, follow these steps:


Step 1 Click Edit; then click Preferences.

Step 2 Select Navigator in the Category pane.

Step 3 Click Clear History.

Step 4 Click Edit; then click Preferences.

Step 5 Select Advanced and Cache in the Category pane.

Step 6 Click Clear Memory Cache.

Step 7 Click Clear Disk Cache.

Step 8 Click OK.

Step 9 Close Netscape and then restart it.


Configuring a Management Path

The management station communicates with the MGX 8260 Media Gateway over the management IP network. To use this network, you must initialize the IP address and gateway of the MGX 8260 management interface.

Assuming you installed the MGX 8260 Media Gateway using the installation procedure in this book, the management interface is already configured. If your IP network includes a firewall, you must also open an http port to the MGX 8260 Media Gateway.

Usage Guidelines

At the logon prompt, enter a valid account and password for the MGX 8260 Media Gateway. Use the default account for new installations until you configure custom user profiles.

When the browser is first connected to the WebViewer, users are prompted to grant the execution privilege for specific Java applets. Users should grant the access and select "always allow this access" for subsequent operations.

Users can have up to ten browser sessions to a Cisco MGX 8260 chassis from either the same or different workstations (IP addresses). However, only one browser session on an IP address can correctly receive the real-time chassis view updates. For those browsers that do not receive real-time updates, users must click on the Chassis View button on the navigation pane to refresh the display.

If the web connection is terminated due to processor switchover, reset, or other reason, close the browser, restart the browser, and establish the connection by repeating the logon process.


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Posted: Thu Mar 30 20:36:36 PST 2000
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