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Table of Contents

Alarms and Performance

Alarms and Performance

The MGX 8260 Media Gateway notifies maintenance or operations personnel about equipment alarms at several levels:

You can view the event log for informational notices about changes in the system. For example, inserting a new card adds an event to the log.

The WebViewer displays the most severe alarm in the upper right corner of every screen (see Figure 18-1).


Figure 18-1: Chassis View with Alarms


The alarm indicator is a rectangular icon that is green for normal operation and flashes red or yellow for alarm conditions.

You can obtain more information about the alarm by clicking the alarm indicator. The chassis view also shows a graphical representation of the front panel, including alarm indications for each card. To obtain more information about a specific card, click the corresponding Card or Line indicator.

Surveillance Tasks for Alarms

To respond to alarms, you monitor the following sources:

Alarm Status

When checking alarms, start with the Alarm Status screen and then use the Navigation pane or hyperlinks to obtain details about the event or condition of interest.

To view alarm status, follow these steps:


Step 1 On the upper right corner of any screen, click the Alarm icon. Alternatively, click Node and then click Alarm on the Navigation pane.

The Alarm Status screen opens:


Operational status is displayed as rows of color-coded indicators. Interpret the color as follows:

Step 2 To obtain more information about all shelf or card EMM alarms, click the "i" icon above the Shelf Alarm pane or Logical Card Alarm pane.

Step 3 To obtain more information about a specific shelf or card alarm, click the hyperlink above the indicator.

Step 4 To interpret the shelf alarm screens, see the "Environmental Alarms" section. To interpret card alarm card screens, see "Card Alarms" section.


Card Alarms

Card alarms provide information on card operation and events.

Viewing Alarms for All Cards

To view card alarms, follow these steps:


Step 1 On the Navigation pane, click Card.

Step 2 Click All-Cards. Alternatively, click the desired card hyperlink on the Alarm State screen. The Logical Card Configuration form opens:


Card alarms are displayed as rows of indicators in the Integrated Alarm column.

Step 3 Interpret the color as follows:

Interpret the alarm indicators for this card as follows:

Indicator SCC BSC, NSC, and DMC

0

integrated line alarm

integrated line alarm

1

line performance alarm

line performance alarm

2

integrated port alarm

integrated port alarm

3

integrated end point alarm

integrated end point alarm

4

EMM temperature alarm

EMM temperature alarm

5

EMM voltage alarm

EMM voltage alarm

6

software error alarm

software error alarm

7

component failure alarm

component failure alarm

8

(reserved for future use)

N/A

9

(reserved for future use)

N/A


Note Read the indicators from right to left.


Viewing Alarms for Individual Cards

You can open the Logical Card Alarm Status and Configuration form for individual cards three ways:

To view card alarm details, follow these steps:


Step 1 On the Navigation pane, click Card.

Step 2 Click All-Cards.

The Physical Card Configuration form opens.

Step 3 On the Logical Card Configuration screen, click the "i" icon on the row with the desired card.

The Physical Slot Alarm Status and Configuration form opens, which contains an alarm pane. The following is a typical card alarm pane:


Operational status is displayed as color-coded indicators.

Step 4 Interpret the color as follows:

Step 5 The alarms vary by card. Interpret the appropriate alarms as follows:
Alarm Interpretation

Integrated Line Alarm

Indicates the most severe alarm for the active lines on this card. To view more line alarm information, click the Integrated Line Alarm link.

Line Performance Alarm

Indicates the most severe performance alarm for active lines on this card. To view more line performance alarm information, click the Line Performance Alarm link.

Integrated Port Alarm

Indicates the most severe alarm for the active ports on this card.

Integrated End Point Alarm

Indicates the most severe end point alarm for this card.

EMM Temperature Alarm

Indicates the most severe alarm from the temperature sensors on the board. To view more EMM information, click the EMM Temperature Alarm link. For more information, see the "Environmental Alarms" section.

EMM Voltage Alarm

Indicates the most severe alarm from the voltage sensors on the board. To view more EMM information, click the EMM Voltage Alarm link. For more information, see "Environmental Alarms" section.

Software Error Alarm

Indicates a software error on this card.

Component Failure Alarm

Indicates a hardware failure on this card.


To clear the alarm history, set the Clear Alarm History field to Yes and click Modify.

DS1 Alarms

The MGX 8260 Media Gateway groups alarm and performance information as follows:

In addition to viewing alarms and statistics, you can set thresholds for performance alarms.

Viewing DS1 Alarms for All Lines

To view DS1 alarms, follow these steps:


Step 1 On the Navigation pane, click Line.

Step 2 Click Dsx1.

Step 3 Click All Lines.

The Dsx1 Line and Configuration form opens:


DS1 alarms are displayed as rows of indicators in the Line Status column.

Step 4 Interpret the color as follows:

Step 5 Interpret the Line Status alarm display (the DS1 line status) that is displayed as a row of indicators as follows:


Note Read the indicators from right to left.


Viewing DS1 Alarms for Individual Lines

You can open the Dsx1 Line Status and Configuration screen for an individual line two ways:

To view line alarms for individual DS1 lines, follow these steps:


Step 1 On the Navigation pane, click Line.

Step 2 Click Dsx1.

Step 3 Click All Lines.

The Dsx1 Line and Configuration screen opens.

Step 4 On the Dsx1 Line and Configuration screen, click the "i" icon on the row with the desired line.

The Dsx1 Line Status and Configuration form opens with the following alarm pane:


Operational status is displayed as color-coded indicators.

Step 5 Interpret the color as follows:

Step 6 Interpret the alarms as follows:

Alarm Description

No alarm present

Summary alarm indicator:

  • Yes---alarm present

  • No---no alarm

Far End LOF

Yellow alarm

Far End Sending AIS

Alarm indication signal at far end

Near End LOF

Red alarm

Near End is Looped

Loopback is active

Far End Sending TS16 LOMF

Loss of 2 mb/s multi-frame at far end

Near End Detects a Test Code

Test code detected

Near End Sending LOF Indication

Loss of frame

Near End sending AIS

Alarm indication signal

Near End Loss of Signal

Loss of signal

E1 TS16 AIS

E1 alarm indication signal

Near End Sending TS16 LOMF

Loss of 2 mb/s multi-frame

Any Other Line Status

Other DS1 failure


Setting DS1 Alarm Thresholds

This section describes changing the configuration settings for alarm severity, integration period, and thresholds for various error conditions, such as LCV, LES, and LSES. The performance alarm is set if the DS1 errors exceed any of the threshold counts.

To change alarm threshold values, follow these steps.


Step 1 On the Navigation pane, click Line.

Step 2 Click Dsx1.

Step 3 Click All Lines.

The Dsx1 Line and Configuration screen opens.

Step 4 On the Dsx1 Line and Configuration screen, click the "A" icon on the row with the desired line.

The Dsx1 Line Alarm Configuration form opens:


The current slot and line number are displayed at the top.

Step 5 Set the thresholds as follows:

Threshold Setting

Red Severity

The near end LOF indication:

  • minor

  • major (default)

RAI Severity

The remote alarm indication:

  • minor (default)

  • major

Performance Alarm Severity

The performance alarm indication.

minor (fixed)

major

Threshold counters

The thresholds for line errors that invoke a performance alarm. See Table 9-1 for a list of threshold counters and default values.

Step 6 Click Modify.

The system applies the new thresholds.


Viewing DS1 Performance Alarms

To view DS1 counters and performance alarms, follow these steps:


Step 1 On the Navigation pane, click Line.

Step 2 Click Dsx1.

Step 3 Click All Lines.

The Dsx1 Line and Configuration screen opens.

Step 4 On the Dsx1 Line and Configuration screen, click the "C" icon on the row with the desired line.

The Dsx1 Line Alarm State and Counters form opens:


Alarm status is displayed as color-coded indicators.

Step 5 Interpret the color as follows:

Step 6 Interpret the alarm and counter panes as follows:
Pane Interpretation

Alarms pane

This group of twelve indicators display DS1 alarms and current test conditions. For more information on DS1 alarms, see "Viewing DS1 Alarms for Individual Lines" section.

Performance Alarms pane

This group of eighteen indicators show the performance alarm thresholds this line has exceeded

Counters pane

This group shows the number of times LOS, OOF, RA, and FE conditions occurred


To reset the counters, click the Reset Counters button on the bottom of the screen.

Viewing Real-Time DS1 Statistics

To view DS1 real-time statistics, follow these steps:


Step 1 On the Navigation pane, click Line.

Step 2 Click Dsx1.

Step 3 Click Counters.

Step 4 Click Alarm.

The Dsx1 Line Counter/Alarm screen opens.


Step 5 Interpret the table as follows:

Displayed Information Description

Slot

The slot hosting this line

Line

The DS1 line number for these statistics

Number LOS

The number of times per second Loss of Signal was detected, with or without integrating to a LOS alarm

Number OOF

The number of times per second Out of Frame was detected, with or without integrating to a OOF alarm

Number RAI

The number of times per second Yellow alarm was detected, with or without integrating to a RAI alarm

Number FE

The number of framing pattern errors per second encountered by the DS1 interface

Line Alarms

The DS1 line alarms, displayed as a row of indicators.

  • Indicator 0: Integrated alarm

  • Indicator 1: Receiving RAI

  • Indicator 2: Transmitting RAI

  • Indicator 3: Receiving AIS

  • Indicator 4: Transmitting AIS

  • Indicator 5: Receiving OOF

  • Indicator 6: Near end local loopback in effect

  • Indicator 7: Near end remote loopback in effect

  • Indicator 8: Near end remote payload loopback

  • Indicator 9: BERT in effect

  • Indicator 10: Far end remote loopback in effect

  • Indicator 11: Detected near end remote loopback in effect

Line Performance Alarms

The DS1 line performance alarms, displayed as a row of indicators.

  • Indicator 0: LCV 15 minute threshold exceeded

  • Indicator 1: LCV 24 hour threshold exceeded

  • Indicator 2: LES 15 minute threshold exceeded

  • Indicator 3: LES 24 hour threshold exceeded

  • Indicator 4: LSES 15 minute threshold exceeded

  • Indicator 5: LSES 24 hour threshold exceeded

  • Indicator 6: CRC 15 minute threshold exceeded

  • Indicator 7: CRC 24 hour threshold exceeded

  • Indicator 8: CRCES 15 minute threshold exceeded

  • Indicator 9: CRCES 24 hour threshold exceeded

  • Indicator 10: CRCSES 15 minute threshold exceeded

  • Indicator 11: CRCSES 24 hour threshold exceeded

  • Indicator 12: SEFS 15 minute threshold exceeded

  • Indicator 13: SEFS 24 hour threshold exceeded

  • Indicator 14: AISS 15 minute threshold exceeded

  • Indicator 15: AISS 24 hour threshold exceeded

  • Indicator 16: UAS 15 minute threshold exceeded

  • Indicator 17: UAS 24 hour threshold exceeded


To clear the counters, click the "-" icon on the row with the desired line. To view more alarm information, click the "i" icon on the row with the desired line. See the "Viewing DS1 Performance Alarms" section. To filter the display, click the check box for rows you want to display. The display updates on the next poll.

To change the polling interval, follow these steps:


Step 1 Set the Poll Interval in Secs field.

Step 2 Click Start to restart the interval.

Step 3 Click Stop to stop polling.


Viewing Interval DS1 Statistics

Interval statistics are collected by each DS1 Interface over the previous 24 hours of operation. The
24 hours are broken into 96 15-minute intervals.

To view interval DS1 statistics, follow these steps:


Step 1 On the Navigation pane, click Line.

Step 2 Click Dsx1.

Step 3 Click All Lines.

The Dsx1 Line and Configuration screen opens.

Step 4 On the Dsx1 Line and Configuration screen, click the "P" icon on the row with the desired line.

The Dsx1 Line Performance Statistics screen opens:


Step 5 Interpret the table as follows:
Displayed Information Description

Interval

The 15 minute interval for the statistics. The Total interval lists statistics for the past 24 hours

Err Sec

The number of errored seconds

Sev Err Sec

The number of severely errored seconds

Sev Err Frm Sec

The number of severely errored frame seconds

Unavl Sec

The number of unavailable seconds

Cntl Slip Sec

The number of seconds with timing slips

Path Code Violation

The number of seconds with path code violations

Line Err Sec

The number of seconds with SONET line errors

Bursty Err Sec

The number of seconds with burst errors

Degraded Min

The number of minutes with degraded performance

Line Code Violation

The number of line code violations


To change the polling interval, follow these steps:


Step 1 Set the Poll Interval in Secs field.

Step 2 Click Start to restart the interval.


DS3 Alarms

The MGX 8260 groups alarm and performance information as follows:

In addition to viewing alarm and performance information, you can set thresholds for performance alarms.

Viewing DS3 Alarms for All Lines

To view DS3 alarms, follow these steps:


Step 1 On the Navigation pane, click Line.

Step 2 Click Dsx3.

Step 3 Click All Lines.

The Dsx3 Line and Configuration form opens:


DS3 alarms are displayed as rows of indicators in the Line Status column.

Step 4 Interpret the color as follows:

Interpret the DS3 line status alarm display from right to left as follows:


Viewing DS3 Alarms for Individual Lines

You can open the Dsx3 Line Status and Configuration form for an individual line two ways:

To view line alarms for individual DS3 lines, follow these steps:


Step 1 On the Navigation pane, click Line.

Step 2 Click Dsx3.

Step 3 Click All Lines.

The Dsx3 Line and Configuration screen opens.

On the Dsx3 Line and Configuration screen, click the "i" icon on the row with the desired line. The Dsx3 Line Status and Configuration form opens with the following alarm pane:


Operational status is displayed as color-coded indicators.

Step 4 Interpret the color as follows:

Step 5 Interpret the alarms as follows:

Alarm Description

No alarm present

Summary alarm indicator:

  • Yes---alarm present

  • No---no alarm

Receiving Remote Alarm Indication

Yellow alarm

Transmitting Remote Alarm Indication

Yellow alarm

Receiving AIS

Alarm indication signal

Transmitting AIS

Transmitting alarm indication signal

Receiving LOF

Loss of Frame detected

Receiving LOS

Loss of signal detected

Looping the received signal

Loopback is active

Receiving a Test Pattern

Test signal detected

Any other line status

Other DS3 failure

Setting DS3 Alarm Thresholds

This section describes how to change the configuration settings for alarm severity, integration period, and thresholds for various error conditions, such as LCV, LES, and LSES. The performance alarm is set if the DS3 errors exceed any of the threshold counts.

To change alarm threshold values, follow these steps:


Step 1 On the Navigation pane, click Line.

Step 2 Click Dsx3.

Step 3 Click All Lines.

The Dsx3 Line and Configuration screen opens.

Step 4 On the Dsx3 Line and Configuration screen, click the "A" icon on the row with the desired line.

The Dsx3 Line Alarm Configuration form opens:


The current slot and line number are displayed at the top.

Step 5 Set the thresholds as follows:

Displayed Information Description

Red Alarm Severity

The severity of near end LOF or LOS conditions:

  • minor (default)

  • major

RAI Alarm Severity

The severity of remote alarm indication

  • minor (minor)

  • major

Alarm Severity

The severity of any performance alarms. The performance alarm is raised if any of the threshold counters are exceeded.

  • minor (default)

  • major

Near End Alarm Up

Increment value for the near end alarm counter. The default value is 6

Near End Alarm Down

Decrement value for the near end alarm counter. The default value is 1

Near End Alarm Threshold

Threshold at which the near end alarm count raises a near end alarm. The alarm clears when the count is zero

Threshold counters

The thresholds for line errors that invoke a performance alarm. All counter thresholds are integers greater than zero. See Table 9-2 for DS3 threshold counts.

Step 6 Click Modify.

The system applies the new thresholds.


Viewing DS3 Performance Alarms

To view DS3 counters and performance alarms, follow these steps:


Step 1 On the Navigation pane, click Line.

Step 2 Click Dsx3.

Step 3 Click All Lines.

The Dsx3 Line and Configuration screen opens.

Step 4 On the Dsx3 Line and Configuration screen, click the "C" icon on the row with the desired line.

The Dsx3 Line Alarm State and Counters form opens:


Alarm status is displayed as color-coded indicators. Interpret the color as follows:

Step 5 Interpret the alarm and counter panes as follows:

Pane

Performance Alarms pane

This group of eighteen indicators show the performance alarm thresholds this line has exceeded

Counters pane

This group shows the number of times the error condition occurred


To reset the counters, click Reset Counters.

Viewing Real-Time DS3 Statistics

To view DS3 real-time statistics, follow these steps:


Step 1 On the Navigation pane, click Line.

Step 2 Click Dsx3.

Step 3 Click Counters and Alarm.

The Dsx3 Line Counter/Alarm screen opens.


Step 4 Interpret the table as follows:
Displayed Information Description

Slot

The slot hosting this line

Line

The DS3 line number for these statistics

Number LOS

The number of times per second Loss of Signal was detected, with or without integrating to a LOS alarm

Number OOF

The number of times per second Out of Frame was detected, with or without integrating to a OOF alarm

Number RAI

The number of times per second Yellow alarm was detected, with or without integrating to a RAI alarm

Number FE

The number of framing pattern errors per second encountered by the DS3 interface

Line Performance Alarms

The DS3 line performance alarms, displayed as a row of indicators:

  • Indicator 0: LCV 15 minute threshold exceeded

  • Indicator 1: LCV 24 hour threshold exceeded

  • Indicator 2: LES 15 minute threshold exceeded

  • Indicator 3: LES 24 hour threshold exceeded

  • Indicator 4: PCV 15 minute threshold exceeded

  • Indicator 5: PCV 24 hour threshold exceeded

  • Indicator 6: PES 15 minute threshold exceeded

  • Indicator 7: PES 24 hour threshold exceeded

  • Indicator 8: PSES 15 minute threshold exceeded

  • Indicator 9: PSES 24 hour threshold exceeded

  • Indicator 10: SEFS 15 minute threshold exceeded

  • Indicator 11: SEFS 24 hour threshold exceeded

  • Indicator 12: AISS 15 minute threshold exceeded

  • Indicator 13: AISS 24 hour threshold exceeded

  • Indicator 14: UAS 15 minute threshold exceeded

  • Indicator 15: UAS 24 hour threshold exceeded

  • Indicator 16: CCV 15 minute threshold exceeded

  • Indicator 17: CCV 24 hour threshold exceeded

  • Indicator 18: CES 15 minute threshold exceeded

  • Indicator 19: CES 24 hour threshold exceeded

  • Indicator 20: CSES 15 minute threshold exceeded

  • Indicator 21: CSES 24 hour threshold exceeded


To clear the counters, click the "-" icon on the row with the desired line.

To view more alarm information, click the "i" icon on the row with the desired line. See the "Viewing DS1 Performance Alarms" section.

To change the polling interval, follow these steps:


Step 1 Set the Poll Interval in Secs field.

Step 2 Click Start to restart the interval.

Step 3 Click Stop to stop polling.


Viewing Interval DS3 Statistics

Interval statistics are collected by each DS3 Interface over the previous 24 hours of operation. The
24 hours are broken into 96 15-minute intervals.

To view interval DS3 statistics, follow these steps:


Step 1 On the Navigation pane, click Line.

Step 2 Click Dsx3.

Step 3 Click All Lines.

The Dsx3 Line and Configuration screen opens.

Step 4 On the Dsx3 Line and Configuration screen, click the "P" icon on the row with the desired line.

The Dsx3 Line Performance Statistics screen opens:


Step 5 Interpret the table as follows:
Displayed Information Description

Interval

The 15 minute interval for the statistics. The Total interval lists statistics for the past 24 hours

P Bit Err Sec

The number seconds with P Bit errors

P Bit Sev Err Sec

The number seconds with severe P Bit errors

Sev Err Frm Sec

The number of seconds with severe frame errors

Unavailable Sec

The number of unavailable seconds

Line Code Violations

The number of line code violations

P Bit Code Violation

The number of seconds with P Bit violations

Line Err Sec

The number of seconds with SONET line errors

C Bit Code Violation

The number of C Bit code violations

C Bit Err Sec

The number of seconds with C Bit errors

C Bit Sev Err Sec

The number of seconds with severe C Bit errors

To change the polling interval, follow these steps:


Step 1 Set the polling interval field at the top of the form.

Step 2 Click Start to restart the interval.

Step 3 Click Stop to stop polling

Fast Ethernet Alarms

To view Fast Ethernet alarms, follow these steps:


Step 1 On the Navigation pane, click Line.

Step 2 Click Ether.

Step 3 Click All Lines.

The Ether Line and Configuration form opens:


Step 4 Interpret the alarm status indicator as follows:


Environmental Alarms

The MGX 8260 monitors three key environmental conditions:

Sensor readings translate to alarm conditions according to four fixed threshold levels (see Figure 9-1).

Viewing Shelf EMM Alarms

To view shelf EMM alarms, follow these steps:


Step 1 On the upper right corner of any screen, click the Alarm icon. Alternatively, click Node and then click Alarm on the Navigation pane.

The Alarm Status screen opens.

Step 2 Click the "i" icon above the Shelf Alarm pane.

The Alarm Status screen for the shelf opens:


Step 3 Interpret the table as follows:

Displayed Information Description

Status

The status of the environmental alarm:

  • Green---clear

  • Yellow---minor

  • Red---major

SensorType

The type of environmental sensor

SensorID

The number of a sensor on a unit

Sensor Reading

The sensor reading:

  • Temperature in degrees celsius

  • Chassis voltage in volts

  • Card voltage, expressed as a percentage of nominal

Major Hi Threshold

The threshold value separating a major alarm from a minor alarm for high readings

Major Lo Threshold

The threshold value separating a minor alarm for a high reading from normal operation

Minor Hi Threshold

The threshold value separating a major alarm from a minor alarm for a low reading

Minor Lo Threshold

The threshold value separating a minor alarm for a low reading from normal operation


To filter the display, click the check box on the desired rows. The display updates on the next poll.

To change the polling interval, follow these steps:


Step 1 Set the Poll Interval in Secs field.

Step 2 Click Start to restart the interval.

Step 3 Click Stop to stop polling.


Viewing Card EMM Alarms

To view card EMM alarms, follow these steps:


Step 1 On the upper right corner of any screen, click the Alarm icon. Alternatively, click Node and then click Alarm on the Navigation pane.

The Alarm Status screen opens.

Step 2 Click the "i" icon above the Logical Shelf Alarm pane.

The Alarm Status screen for cards screen opens:


Step 3 Interpret the table as follows:

Displayed Information Description

Status

The status of the environmental alarm:

  • Green---clear

  • Yellow---minor

  • Red---major

Card Num

The number of the card for the EMM status

SensorType

The type of environmental sensor

SensorID

The number of a sensor on a unit

Sensor Reading

The sensor reading:

  • Temperature in degrees celsius

  • Voltage in mv

  • Fan speed in RPM

Major Hi Threshold

The threshold value separating a major alarm from a minor alarm for high readings

Major Lo Threshold

The threshold value separating a minor alarm for a high reading from normal operation

Minor Hi Threshold

The threshold value separating a major alarm from a minor alarm for a low reading

Minor Lo Threshold

The threshold value separating a minor alarm for a low reading from normal operation


To filter the display, click the check box on the desired rows. The display updates on the next poll.

To change the polling interval, follow these steps:


Step 1 Set the Poll Interval in Secs field.

Step 2 Click Start to restart the interval.

Step 3 Click Stop to stop polling.

Viewing the Event Log

To view the event log, follow these steps:


Step 1 On the Navigation pane, click Event Log.

Step 2 Click the Event Log submenu item.

The event criteria form opens:


Step 3 Enter one of the following types of events to display:

Event Description

Slot Number

The slot number, 1-16 or all

Alarm Severity

The event severity:

  • Fatal

  • Major

  • Minor

  • Info

  • All

Event Type

The type of event:

  • Trap

  • System

  • All

Step 4 Click Display.

After a delay, the event log opens:


Step 5 Interpret the event log as follows:
Displayed Information Description

Date

The event date

Time

The event time

Slot

The slot number generating the event

Severity

The event severity

Type

The event type

Message

The event description


To clear the event log, follow these steps:


Step 1 On the Navigation pane, click Event Log.

Step 2 Click Clear Event Log.

A confirmation screen opens.

Step 3 Confirm your action by clicking Clear Event Log.



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Posted: Thu Mar 30 20:15:50 PST 2000
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