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Viewing and Responding to Alarms

Viewing and Responding to Alarms

The SES displays alarm information on the PXM1 cards, and it stores information on these inside the switch. This chapter describes how to interpret the alarm LEDs on the switch and how to obtain alarm reports through the CLI.

Viewing and Responding to Alarms using Physical Switch Controls

The PXM1 cards host LEDs and switches that you can use to view alarm status and respond to alarms. The following sections describe the controls on each of these cards.

PXM1 Card Controls

Figure 9-1 shows the LEDs and switches available on the front of the PXM1 card. Table 9-1 describes these controls.


Note Although there are LEDs for critical, major, and minor alarms on the PXM1, only one of these LEDs is set to on when multiple alarms are active. The switch always displays the status of the most severe alarm. Critical alarms are the most severe, and minor alarms are the least severe. For example if there were 2 major alarms and 10 minor alarms, the switch would set the major alarm LED to on.


Figure 9-1: PXM1 Front Card Controls



Table 9-1: LED Indicators for PXM1
LED Label Colors Meaning

CNTRLR Port
(Controller Port)

Green

Red

Yellow

Off

Green indicates the Controller port is active.

Red indicates a Major alarm on this port.

Yellow indicates a Minor alarm on this port.

Off indicates the port has not been activated (upped).

System Status

Green

Yellow

Red

Blinking green indicates the card is in the active state.

Slow blink yellow indicates the card is in the standby state.

Fast blink yellow indicates the card is in the boot state.

Solid red indicates either the card is in the Reset state, the card has failed, or that a back card is missing.

Blinking red indicates the card is downloading new software.

CR
(Critical alarm)

Blue

Blue indicates a Critical Network alarm in the node.

MJ
(Major alarm)

Red

Red indicates a Major Network alarm in the node.

MN
(Minor alarm)

Yellow

Yellow indicates a Minor Network alarm in the node.

HIST
(History)

Green

Green indicates a network alarm occurred, but has been cleared.

ACO
(Alarm cut-off)

Yellow

Yellow indicates the ACO switch was pushed to clear the audible alarm indicator, but the alarm condition still exists.

DC-A

Green

Off

Green indicates that the power supplies in tray "A" are functioning.

Off indicates that power supply tray "A" is empty (no power modules).

DC-B

Green

Off

Green indicates that the power supplies in tray "B" is empty.

Off indicates that power supply tray "B" is empty (no power modules).

ENET
(Ethernet)

Green

Blinking green indicates that there is activity on the LAN Control Port.

Displaying Alarm Reports in the CLI

You can use CLI commands to view the status of switch alarms. Alarms are reported in the following categories:

This section describes how to display the different types of alarm reports.

Displaying Node Alarms

A node alarm report displays a summary report of all alarms on the node. To display node alarms, enter the following command:

spirit.1.PXM.a > dspndalms
 

The following is an example of the node alarm report.

spirit.1.PXM.a > dspndalms
Node Alarm Summary
 
Alarm Type                     Critical        Major          Minor
Clock Alarms                      0              0              0
Switching Alarms                  0              0              0
Shelf Slot Alarms                 0              2              0
Environment Alarms                0              0              0
Alarms From Cards                 0              1              0

Typically, you would start investigating alarms by displaying the node alarms. Once you have identified the area that is producing the alarms, you would enter additional commands to display detailed information on those alarms. The following sections describe how to display these detailed reports.

Displaying Card Alarms

A card alarm report can display the alarm status of all the cards within the node or the alarm status of a single card. To display card alarms, enter the following command:

spirit.1.PXM.a > dspcdalms [slot]
 

Replace slot with the number of the card for which you want to display alarms.


Note The dspcdalms command must be run at the CLI prompt.

The following example shows a partial card alarm report for all cards:

spirit.1.PXM.a > dspcdalms
Node Card Alarm Summary
 
Line Alarm       Slot   1  Critical    0   Major    1   Minor    0
Port Alarm       Slot   1  Critical    0   Major    0   Minor    0
Channel Alarm    Slot   1  Critical    0   Major    0   Minor    0

Displaying Environment Alarms

An environmental alarm report displays the alarm status and operating statistics for the switch power supplies and cooling fans. To display the environmental alarm report, enter the following command:

spirit.1.PXM.a > dspenvalms

The following is an example environmental alarm report:

spirit.1.PXM.a > dspenvalms
spirita                           System Rev:01.00   May. 19, 2000 07:52:19 PST
SES-CNTL                                             Node Alarm:MAJOR
ENVIRONMENTAL ALARM STATE INFO   ^Notification Disabled     
   Alarm Type      Unit   Threshold      DataType   Value       State
 ----------------  ---- --------------   -------- ---------- -------------
 Temperature             <= 50            Celsius   26       Normal
 
 Power Supply       A1   none             None      none     Normal
 Power Supply       A2   none             None      none     Missing
 Power Supply       A3   none             None      none     Missing
 DC Voltage         A    42  to 54        VoltsDC   49       Normal
 
 Power Supply       B1   none             None      none     Missing
 Power Supply       B2   none             None      none     Missing
 Power Supply       B3   none             None      none     Missing
 DC Voltage         B    42  to 54        VoltsDC   0        Normal
 
 Fan Tray           1    >= 2000          RPM       2784     Normal
 Fan Tray           2    >= 2000          RPM       2760     Normal
 Fan Tray           3    >= 2000          RPM       2700     Normal
 Fan Tray           4    >= 2000          RPM       2646     Normal
 Fan Tray           5    >= 2000          RPM       2670     Normal
 
Type <CR> to continue, Q<CR> to stop:
spirita                           System Rev:01.00   May. 19, 2000 07:52:19 PST
SES-CNTL                                             Node Alarm:MAJOR
ENVIRONMENTAL ALARM STATE INFO   ^Notification Disabled     
   Alarm Type      Unit   Threshold      DataType   Value       State
 ----------------  ---- --------------   -------- ---------- -------------
 Fan Tray           6    >= 2000          RPM       2616     Normal
 Fan Tray           7    >= 2000          RPM       2670     Normal
 Fan Tray           8    >= 2000          RPM       2676     Normal
 
 +5V Input             4.850^ to 5.150^   VoltsDC   4.978 Informational
 +3.3V Input           3.200^ to 3.400^   VoltsDC   3.259 Informational
 Calibration VDC        0x7e^ to 0x82^    Other     0x80  Informational

Displaying Slot Alarms

Slot alarms identify issues with the physical slots that host the PXM1 card. To display a report of all active slot alarms, enter the following command:

spirit.1.PXM.a > dspslotalms
 

The following is a sample report showing no slot alarms.

spirit.1.PXM.a > dspslotalms
Node Slot Alarm Summary
 
Card Alarm               Critical  0   Major  2 Minor  0
 

Displaying Switching Alarms

Switching alarms identify problems with the switching components within the SESPXM1. To display a report of all switching alarms, enter the following command:

spirit.1.PXM.a > dspswalms
 

The following is a sample report showing no switching alarms.

spirit.1.PXM.a > dspswalms
Card Crossbar              Critical    0   Major    0   Minor    0
Crossbar Fabric            Critical    0   Major    0   Minor    0
Humvee Alarm               Critical    0   Major    0   Minor    0

Displaying Event Log Information

Log files record switch events such as operator login and command entry. The syntax for the dsplog command is as follows:

dsplog [-sl <slot>] [-mod <module>]
 

To limit the log display to the events for a single slot, use the -sl option and replace slot with the appropriate slot number.

To limit the log display to events from a single module, use the -mod option with the module name, for example LDRV.

To display the current log file number, enter the following command:

spirit.1.PXM.a > dsplogs
 

The log files are stored in the C:/LOG directory, under the names event 01.log through event 50.log.

The following is a sample report showing event log information.

spirit.1.PXM.a > dsplog     
01-00369 05/19/2000-07:56:51  CLI-7-CMDLOG         
         tDbgInTask 0x80199084
 cliCmdLog:cisco@console:(cc 1).
01-00368 05/19/2000-07:56:51  CLI-7-CMDLOG         
         tDbgInTask 0x80199084
 cliCmdLog:cisco@console:(cc 1).
01-00367 05/19/2000-07:56:51  CLI-7-CMDLOG         
         tDbgInTask 0x80199084
 cliCmdLog:cisco@console:(cc 1).
01-00366 05/19/2000-07:40:39  CLI-7-CMDLOG         
         tDbgInTask 0x80199084
 cliCmdLog:cisco@console:(cc 1).
01-00365 05/19/2000-07:38:06  CLI-7-CMDLOG         
         tDbgInTask 0x80199084
 cliCmdLog:cisco@console:(cc 1).
01-00364 05/19/2000-07:38:06  CLI-7-CMDLOG         
         tDbgInTask 0x80199084
 cliCmdLog:cisco@console:(login).
01-00363 05/19/2000-05:17:43  CLI-7-CMDLOG         
         tDbgInTask 0x80199084
 cliCmdLog:cisco@console:(logout). - 1 dropped
01-00362 05/19/2000-05:03:10  CLI-7-CMDLOG         
 
Type <CR> to continue, Q<CR> to stop:

Displaying Error Information

Error files record all errors on the system. To view the contents of the current error log file, enter the dsperr command. The syntax for the dsperr command is as follows:

dsperr [-en <error slot>] [-sl<slot number>]
 

The following is a sample report showing error log information.

spirita.1.PXM.a > dsperr
 
Error Log for Slot 01:Error Num 32
    Firmware version:002.000.001-D_mdamle Product Id:3
    Timestamp:05/17/2000-02:29:55 Node name:spirita
Section Number 0:
Event Logged:
 01-00304 05/17/2000-02:29:55  SSI-4-MEMBLKERROR    
 E:00032 tTnCmdTsk0 0x80063614
 Memory Block Error:invalid start magic word value 0x80898b00 block
0x81f866a8 in ssiFree.
 
 
Section Number 1:
Stack Trace:
0x805d2d24 vxTaskEntry              +00c:sysTaskSetup+0()
0x80072114 sysTaskSetup             +09c:cliCmdTask+0()
0x8019c824 cliCmdTask               +478:cliCmdExec+0()
0x8019bf98 cliCmdExec               +270:GetSizes+0()
0x801f9e1c GetSizes                 +3a8:sysDiskPartitionInfoShow+0()
0x801f9a50 sysDiskPartitionInfoShow +0e0:snmpSsiFree+0()
0x8055d818 snmpSsiFree              +024:ssiFree+0()
0x8006181c ssiFree                  +0e8:ssiMemErrorLog+0()
0x80063614 ssiMemErrorLog           +06c:ssiEvent+0()
0x8005e10c ssiEvent                 +24c:ssiEventMsgReport+0()
0x8005e648 ssiEventMsgReport        +284:ssiStackTrace+0()
+
--------------
 
Type <CR> to continue, Q<CR> to stop:

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Posted: Thu Jul 27 19:45:32 PDT 2000
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