Customize Your Greetings

Your all-calls greeting is used for all calls, unless you activate another greeting. In addition to your all-calls greeting, you can record greetings that are used for specific types of calls, such as calls received after the close of business or when your line is busy. If you don't record an all-calls greeting or call type specific greetings, your callers will just hear your recorded name with the default system greeting.

Note The default system greeting when you don't answer your phone is "<Your name> can't take your call now. You can leave a message after the tone. When you're finished, press the pound key or just hang up." When your line is busy, the greeting is "<Your name> is busy. You can leave a message after the tone. When you're finished, press the pound key or just hang up.

Step 1 Press 3 from the Main menu.

Step 2 Record one of the following greetings:

Press: To:

1

Record your all-calls greeting.

2

Record a greeting for no-answer calls (when you're not in). If activated, this greeting overrides the all-calls greeting.

3

Record a greeting for busy calls (when you're on the phone). If activated, this greeting overrides the all-calls greeting.

4

Record a greeting for out-of-business-hours calls (when your office is closed). If activated, the system greeting plays during business hours.

5

Record a greeting for an extended absence (when you're away from the office for an extended period of time). Callers cannot leave you a message when this greeting is active.

6

Record your name for the system greeting.

7

Record a greeting for Single-Number Reach. If activated, this greeting overrides all other greetings.
Note Single Number Reach may not be available, depending on how your company has chosen to implement the system.

Step 3 Listen to the prompts and record your greeting.

Step 4 Press 1 to activate your greeting. You must activate your greeting before the system can play it.

Other Options

Press: To:

1

Listen to the greeting.

2

Start/stop using a previously recorded greeting.

3

Rerecord the greeting.

6

Erase the greeting.

Table of Contents

Customize Your Greetings

Customize Your Greetings

Changing Your Greetings

Press:	To:
1	Record your all-calls greeting.
2	Record a greeting for no-answer calls (when you're not in). If activated, this greeting overrides the all-calls greeting.
3	Record a greeting for busy calls (when you're on the phone). If activated, this greeting overrides the all-calls greeting.
4	Record a greeting for out-of-business-hours calls (when your office is closed). If activated, the system greeting plays during business hours.
5	Record a greeting for an extended absence (when you're away from the office for an extended period of time). Callers cannot leave you a message when this greeting is active.
6	Record your name for the system greeting.
7	Record a greeting for Single-Number Reach. If activated, this greeting overrides all other greetings. Note Single Number Reach may not be available, depending on how your company has chosen to implement the system.

Press:	To:
1	Listen to the greeting.
2	Start/stop using a previously recorded greeting.
3	Rerecord the greeting.
6	Erase the greeting.