Setting Up Greeting Administrators

The Greeting Administrator account is a special mailbox used to store personal greetings and distribution list recorded names for subscribers. When an administrator adds a subscriber to uOne, the system automatically creates a set of folders under their Greeting Administrator account to store the subscriber's personal greetings and distribution list information (Figure 3-1). These folders are separate from the subscriber's message mailbox, which stores their voice, fax, and e-mail messages. Subscribers access their Greeting Administrator folders through a uOne interface (e.g. telephone Subscriber Access or Personal Mailbox Administration); they can not access these folders directly through their PC mail client.

Figure 3-1: Messaging Server : Personal Distribution Lists and Greetings Store

Prerequisites

Before you start administering Greeting Administrator accounts, ensure that the following task has been completed.

Unified Messaging System Administration (UMSA) must be installed and configured.
Class of Service entries must exist in the LDAP database.

Managing Greeting Administrators

Adding a Greeting Administrator

To add a Greeting Administrator account, perform the following steps:

Step 1 Access UMSA.

Step 2 Click on the Global Configuration button.

Step 3 Click on Add an Administrator.

Step 4 Enter the appropriate data in the input fields (Table 3-1).

Step 5 Click on Submit.

Step 6 To add another administrative account, repeat steps Step 3 to Step 5.

Engineering Considerations

You must have at least one Greeting Administrator account on your system. To improve system performance on systems with a large number of subscribers, you may need to create several Greeting Administrator accounts.
Table 3-1: Greeting Administrator Attributes

Attribute Description Valid Values

Directory Server

The current Directory Server. System-generated entry.

This field cannot be modified.

Entry DN

Indicates where in the LDAP database this entry resides. This is the entry distinguished name (dn) to which the administrator account belongs.

Select a dn from the drop-down menu.

Full Name

A name for this administrator account. Should indicate what is unique about this account (e.g., services a community of interest, class of service, location, etc.)

Up to 60 characters. Should not use spaces.

Given Name

Enter any name. Consider using the Full Name for consistency. This field is required for the LIP entry.

Up to 60 characters. Should not use spaces.

Last Name

Enter any name. Consider using the Full Name for consistency. This field is required for the LIP entry.

Up to 60 characters. Should not use spaces.

Telephone Number

Enter a fictitious unique telephone number. This field is required because it is typically used as a key when searching for a mailbox.

4 to 15 digit number.

E-mail Address

An e-mail address for this administrator. This is the mailbox that stores subscribers' distribution list recorded names and personal greetings.

The format is: <user name>@<host name>.

E-mail Password

The minimum and maximum length of this password is determined by the Class of Service (COS) assigned to this account.

The default password = abcd

Mail Server

Identifies the Messaging Server that contains this Greeting Administrator mailbox.

Select the appropriate Messaging Server from the drop-down list box.

The default is the Messaging Server that is set up as the system default during configuration.

Title

Identifies the type of special administrator account.

Select Greeting Administrator title from the drop-down list box.

Mail Quota

Maximum amount of disk space in bytes that will be available for this account. This amount depends on the volume of mail handled and the amount of free disk space that is available on the Messaging Server.

Default=0 (unlimited disk space)

Class of Service DN

Identifies the Class of Service and distinguished name (dn) for the Class of Service to which this account belongs.

Select the appropriate COS DN from the drop-down menu.

Attribute	Description	Valid Values
Directory Server	The current Directory Server. System-generated entry.	This field cannot be modified.
Entry DN	Indicates where in the LDAP database this entry resides. This is the entry distinguished name (dn) to which the administrator account belongs.	Select a dn from the drop-down menu.
Full Name	A name for this administrator account. Should indicate what is unique about this account (e.g., services a community of interest, class of service, location, etc.)	Up to 60 characters. Should not use spaces.
Given Name	Enter any name. Consider using the Full Name for consistency. This field is required for the LIP entry.	Up to 60 characters. Should not use spaces.
Last Name	Enter any name. Consider using the Full Name for consistency. This field is required for the LIP entry.	Up to 60 characters. Should not use spaces.
Telephone Number	Enter a fictitious unique telephone number. This field is required because it is typically used as a key when searching for a mailbox.	4 to 15 digit number.
E-mail Address	An e-mail address for this administrator. This is the mailbox that stores subscribers' distribution list recorded names and personal greetings.	The format is: <user name>@<host name>.
E-mail Password	The minimum and maximum length of this password is determined by the Class of Service (COS) assigned to this account.	The default password = abcd
Mail Server	Identifies the Messaging Server that contains this Greeting Administrator mailbox.	Select the appropriate Messaging Server from the drop-down list box. The default is the Messaging Server that is set up as the system default during configuration.
Title	Identifies the type of special administrator account.	Select Greeting Administrator title from the drop-down list box.
Mail Quota	Maximum amount of disk space in bytes that will be available for this account. This amount depends on the volume of mail handled and the amount of free disk space that is available on the Messaging Server.	Default=0 (unlimited disk space)
Class of Service DN	Identifies the Class of Service and distinguished name (dn) for the Class of Service to which this account belongs.	Select the appropriate COS DN from the drop-down menu.

Modifying a Greeting Administrator Account

Step 1 Access UMSA.

Step 2 Click on the Global Configuration button.

Step 3 Click on Modify an Administrator.

Step 4 Select a search option from the drop-down list box. The options correspond to fields in LDAP entries.

Step 5 Enter the data in the input field.

Step 6 Click on Search.

Step 7 Click on the appropriate Greeting Administrator account, if necessary.

Step 8 Enter the appropriate data in the input fields (Table 3-1).

Step 9 Click on Submit

Step 10 To modify another administrative account, repeat steps Step 3 to Step 9.

Deleting a Greeting Administrator Account

Note You cannot delete a Greeting Administrator that has subscribers assigned to it. Before you delete the Greeting Administrator, you must delete the subscribers first. Then, you can create new subscriber entries and reassign those subscribers to another Greeting Administrator, if necessary.

Step 1 Access UMSA.

Step 2 Click on the Global Configuration button.

Step 3 Click on Delete an Administrator.

Step 4 Select a search option from the drop-down list box. The options correspond to fields in LDAP entries.

Step 5 Enter the data in the input field.

Step 6 Click on Search.

Step 7 Click on the appropriate Greeting Administrator account, if necessary.

Step 8 Click on Delete.

Step 9 To delete another administrative account, repeat steps Step 3 to Step 8.

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