Customizing Your Greetings

When you record your all-calls greeting, the system uses it for all calls unless you activate another greeting. In addition to your all-calls greeting, you can record greetings that are used for specific types of calls, such as calls received after the close of business or when your line is busy. If you do not record an all-calls greeting or call type specific greeting, your callers hear only your name.

Note The default system greeting when you do not answer your phone is "<your name> can't take your call now. You can leave a message after the tone. When you're finished, press the pound key or just hang up." When your line is busy, the default greeting is "<your name> is busy. You can leave a message after the tone. When you're finished, press the pound key or just hang up."

Follow these steps to change your greeting.

Step 1 Press 3 from the main menu.

Step 2 Listen to the prompts and record one of the greetings from Table 5-1.
Table 5-1: Greetings

Press To

1

Record your all-calls greeting.

2

Record a greeting for no-answer calls (when you are not in). If activated, this greeting overrides the all-calls greeting.

3

Record a greeting for busy calls (when you are on the phone). If activated, this greeting overrides the all-calls greeting

4

Record a greeting for out-of-business-hours calls (when your office is closed).

5

Record a greeting for an extended absence (when you are away from the office for an extended period of time). Callers cannot leave you a message when this greeting is active.

6

Record your name for the system greeting.

Step 3 Press 1 to activate your greeting. You must activate your greeting before the system can play it.

The options available to change or review your greeting are listed in Table 5-2,
Table 5-2: Changing Your Greetings Options

Press To

1

Listen to the greeting

2

Start/stop using a previously recorded greeting

3

Rerecord the greeting

6

Erase the greeting

Press	To
1	Record your all-calls greeting.
2	Record a greeting for no-answer calls (when you are not in). If activated, this greeting overrides the all-calls greeting.
3	Record a greeting for busy calls (when you are on the phone). If activated, this greeting overrides the all-calls greeting
4	Record a greeting for out-of-business-hours calls (when your office is closed).
5	Record a greeting for an extended absence (when you are away from the office for an extended period of time). Callers cannot leave you a message when this greeting is active.
6	Record your name for the system greeting.

Press	To
1	Listen to the greeting
2	Start/stop using a previously recorded greeting
3	Rerecord the greeting
6	Erase the greeting

Table of Contents

Customizing Your Greetings

Customizing Your Greetings

Changing Your Greetings