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This installation of uOne Corporate Edition 4.1E integrates with CallManager 3.0. In order for uOne to operate properly, you need to configure CallManager 3.0 to operate with uOne Corporate Edition 4.1E. The process of configuring CallManager includes the following topics:
Before you configure CallManager, you need to gather the information necessary for CallManager to integrate with uOne. Use the Software Configuration Worksheet Table 2-1 from the "Configuring uOne" chapter of this guide as a worksheet for gathering and checking your configuration information.
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Tips For more information about the .ini files, please refer to the "Configuring uOne" chapter of this guide, and "The .ini Files" chapter of the uOne Administration and Operations, Corporate Edition 4.1E for CallManager 3.0 guide. |
Once the device number information has been entered in the appropriate uOne .ini files (SS.ini, SSMWI.ini, and DialMap.ini), CallManager needs to be configured to integrate with those devices. You need to create an MWI device and uOne port devices.
The following instructions allow you to set up uOne port devices by configuring CallManager 3.0 using the Cisco CallManager Administration menus.
Step 2 Select the Programs menu in the popup menu.
Step 3 Select Cisco CallManager 3.0, then CallManager Administration. The Cisco CallManager web page displays.
Step 4 Enter your network User Name and Password to log in to CallManager.
Step 5 Select Device from the Cisco CallManager Administration menu, and select Cisco uOne Port to configure a new port device.
Step 6 In the Device Name field, enter the name of the device. The prefix for this name must match the value in the SS.ini file (see Table 2-1 in the "Configuring uOne" chapter of this guide), then add -VI<N> where <N> is a numeric value for the port. For example, if the CMDeviceName value in the SS.ini file is CiscoUM, then CiscoUM-VI1 should be the value for the Device Name field of the first port.
Step 7 In the Description field, enter descriptive text about the device (for example, Message System for Cert1).
Step 8 In the Device Pool field, select the default value of Default Pool from the drop-down list.
Step 9 In the Location drop-down list, select the default of none.
Step 10 In the Directory Number field, enter the Cisco Voice Mail directory number associated with the uOne port. For the first device, the value should be the same as the Cisco Voice Mail pilot directory number in Table 2-1 of the "Configuring uOne" chapter of this guide (for example, 2501). This must be the same number as in the DialMap.ini file.
Step 11 Leave the Forward All field blank.
Step 12 In the Forward Busy field, enter the Cisco Voice Mail directory number where calls should be forwarded if this port (2501) is busy (for example, the next sequential port or 2502). See Table 2-1 in the "Configuring uOne" chapter of this guide for reference.
Step 13 In the Forward No Answer field, enter the Cisco Voice Mail directory number where calls should be forwarded if this port (2501) does not answer the call (for example, the next sequential port or 2502). See Table 2-1 in the "Configuring uOne" chapter of this guide for reference.
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Note Forward Busy and Forward No Answer fields should have the same value. |
Step 14 Click the Insert button at the top of the web page to add this device to the system.
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Note Follow Steps 5 through 14 for each uOne port to be configured. If there are 20 ports, then there should be 20 devices created. The naming convention for the ports should be CiscoUM-VI<consecutive number for port>. For example, CiscoUM-VI1, CiscoUM-VI2, CiscoUM-VI3, and so forth. The Forward Busy and Forward No Answer values for the last uOne port should cycle back to the first uOne port, using the directory number (for example, 2501). |
You can set the numbers that turn the Message Waiting Indicator (MWI) on or off by editing the SSMWI.ini file and using the CallManager Administration. The SSMWI.ini file was edited during the "Modifying the SSMWI.ini File" section of the "Configuring uOne" chapter of this guide.
To change the values of the MWI On/Off features in CallManager, first stop the uLite process using the following steps.
Step 2 Select Settings, then Control Panel.
Step 3 Select the Services icon.
Step 4 Select the uLite process.
Step 5 Click Stop to stop the uLite process.
Step 6 Close the Control Panel.
Then configure the MWI values as follows.
Step 2 Select Service Parameters.
Step 3 Select the appropriate IP number or name of the CallManager server from the listing at the left.
Step 4 First, in the Configured Services list box, select CallManager.
Step 5 Then, in the Configured Service Parameters list box, select MessageWaitingOffDN.
Step 6 In the Value field, enter the device number from the CMMWIOffNumber value as shown in the SSMWI.ini file. This value is the number to be dialed to turn off the message waiting indicator as configured in CallManager. See Table 2-1 in the "Configuring uOne" chapter of this guide for reference.
Step 7 Click the Update button.
Step 8 In the Configured Service Parameters list box, select MessageWaitingOnDN.
Step 9 In the Value field, enter the device number from the CMMWIOnNumber value as shown in the SSMWI.ini file. This value is the number to be dialed to turn on the message waiting indicator as configured in CallManager. See Table 2-1 in the "Configuring uOne" chapter of this guide for reference.
Step 10 Click the Update button.
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Note For more information about the .ini files, please refer to "The .ini Files" chapter of the uOne Administration and Operations, Corporate Edition 4.1E for CallManager 3.0 guide, and the "Configuring uOne" chapter of this guide. |
To set up the MWI device in CallManager, follow these steps.
Step 2 In the Device Name field, enter the name of the Cisco MWI uOne port device. This name must match the CMDeviceName value in the SSMWI.ini file (for example, CiscoMWI-VI1). See Table 2-1 in the "Configuring uOne" chapter of this guide for reference.
Step 3 In the Description field, enter descriptive text about the device (for example, Message System for cert1).
Step 4 In the Device Pool field, select the default value of Default Pool from the drop-down list.
Step 5 In the Location drop-down list, select the default of none.
Step 6 In the Directory Number field, enter the Cisco MWI device directory number as referenced in Table 2-1 in the "Configuring uOne" chapter of this guide (for example, 9900). This should be a number that is not used within the uOne messaging system nor within the CallManager auto registration range.
Step 7 Leave the Forward All field blank.
Step 8 Leave the Forward Busy field blank.
Step 9 Leave the Forward No Answer field blank.
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Note Since the MWI device is not used by the uOne Messaging System or CallManager for receiving calls, the Forward Busy and Forward No Answer fields are not used. The MWI device value should be a number which will not be used within the uOne messaging system. |
Step 10 Click the Insert button at the top of the web page to add this device to the system.
Each telephone is administered individually for call forwarding. Each phone should be administered to forward to the uOne directory number for Busy calls and No Answer calls. You need to configure these settings for each telephone device. The following instructions describe how to set the device for Forward Busy and Forward No Answer.
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Note The phones need to be registered with CallManager and assigned a phone number prior to performing the following instructions. See the Cisco CallManager Administration Guide for specific information on registration with CallManager. |
To obtain the MAC address for the Cisco IP Phone 7960 device, follow these instructions.
Step 2 From the list on the telephone display, use the down arrow key to select Network Configuration.
Step 3 Press the button under Select.
Step 4 Make note of the MAC address showing on the telephone display.
To obtain the MAC address for any Cisco device other than the Cisco IP 7960 telephone, follow these instructions.
Step 2 Make note of the MAC address showing on the telephone display.
To continue configuring any telephone device with CallManager, follow these steps.
Step 2 At the Find and List Phones web page, select the Find button. This should bring up a listing of all the phones currently in the CallManager system.
Step 3 From the Device Name List, select the MAC address of the phone you are configuring.
Step 4 From the listing of lines for the phone, select the device line you wish to configure.
Step 5 Enter the appropriate Cisco voice mail pilot number for the Forward Busy and Forward No Answer fields. See Table 2-1 in the "Configuring uOne" chapter of this guide for reference.
Step 6 Select Update and Close.
Step 7 Repeat steps 5 through 6 for each line of the phone to be configured.
Step 8 Repeat steps 3 through 7 for each phone you are configuring.
Posted: Mon Jul 10 13:09:52 PDT 2000
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