|
|
It is highly recommended that you regularly back up your uOne system. This prevents data loss and ensures you can re-create the system in an emergency. This chapter explains the process for backing up and restoring your uOne data including the following topics:
The MCS-7835 system ships with a Compaq tape drive pre-installed. During the installation process, the Automated Installer configures the tape drive for utilization by the Cisco MCS Backup Utility. The following sections provide information on backing up and restoring your uOne system using the Cisco MCS Backup Utility. Manual instructions on the backup and restore process are also provided.
During installation, you are prompted to configure the Cisco MCS Backup Utility to set up the uOne system as a backup server. This utility allows you to back up CallManager and uOne data that resides on the local or remote MCS servers to a configured tape device, network share point, or local directory. The Cisco MCS Backup Utility consists of three utilities for viewing, configuring backup settings, and restoring, as well as archiving and tape utilities. The Cisco MCS Viewer Utility is placed on the system tray of the Windows taskbar during installation and is activated automatically at the startup of the MCS system.
You can access the Cisco MCS Backup Utility options by following these steps:
Step 2 Select the Programs menu in the popup menu.
Step 3 Select Cisco MCS Backup to view the menu options.
 |
Note Since the Cisco MCS Backup Utility is already running when the system is booted, if you attempt to access the Cisco MCS Configuration using the Start menus, you will be reminded that the service is already running. A message will give instructions to access the utility by clicking on the icon in the shell tray of your Windows NT system. |
The Cisco MCS Backup Utility Viewer gives a status window for the backup process and the backup log. You can view the status of the Cisco MCS Configuration, by following these steps.
Step 2 Select View Status.
Step 3 The Cisco MCS Backup Utility Viewer dialog appears giving the following information about the current status of the Cisco MCS Backup Utility. The items which are currently active are in blue. You can also see the current status of the backup by resting your Windows mouse over the icon in the system tray.
If you accepted the default backup information at installation, you can further edit your configuration settings using this utility. The following information describes how to configure the Cisco MCS Backup Utility.
If the Cisco MCS Backup Utility is already running, you can access it by following these steps.
Step 2 Select Configure Settings. The Cisco MCS Backup Utility Configuration dialog appears showing four tabbed menu options which can be utilized in configuring your backup settings.
The specific instructions for each of these settings are listed below.
Step 3 After all configurations have been set, click the OK button to accept the new settings and close the configuration dialog.
You can include CallManager targets for backup in this utility by adding CallManager server to the CallManager Target list. There is usually only one CallManager target listed.
To add uOne targets for backup, follow these steps.
Step 2 Click the Add button to add a CallManager server location to be backed up.
Step 3 In the popup window, enter the name of the CallManager server to be backed up.
Step 4 Click OK to accept the name of the CallManager server.
Step 5 Under the Authentication and Verification section, enter the Username and Password to be used for verification.
To delete a CallManager target from the backup list, follow these steps.
Step 2 Click on the CallManager Target you wish to delete.
Step 3 Click the Delete button to delete the CallManager target from the list.
To add uOne targets for backup, follow these steps.
Step 2 Click the Add button to add a uOne server location to be backed up.
Step 3 In the popup window, enter the name of the uOne server to be backed up.
Step 4 Click OK to accept the name of the uOne server.
Step 5 Under the Authentication and Verification section, enter the Username and Password to be used for verification.
To delete a uOne target from the backup list, follow these steps.
Step 2 Click on the uOne Target you wish to delete.
Step 3 Click the Delete button to delete the uOne target from the list.
The default destination setting of the Cisco MCS Backup Utility is to a Tape Device. You can further configure your settings to back up to a shared network directory, local directory, or to another device. To configure or modify the destination for the backup sessions, follow these steps.
Step 2 Select the destination location for the back up service, and give the necessary file location or device driver information for your selection.
|
Note For network path locations, the UNC paths should be used and a name and password with administrative rights is required. |
|
Note If your tape device is not in the drop-down list, you need to select Add Device and proceed to detect your backup tape device and complete the information. |
The Cisco MCS Backup Utility allows you to schedule the dates and times for your backup service. To configure the schedule for backup sessions, click on the Schedule tab of the Cisco MCS Backup Utility Configuration dialog and select the appropriate time and date for backup. The default setting is Tuesday through Saturday at 2:00am. You can also schedule a time for the log files to be cleaned from the system.
The Cisco MCS Backup Utility runs automatically as a service on the NT system. By default, the Cisco MCS Backup Utility logs in as Administrator. The backup process copies all files to a staging directory, then archives the staging directory to tape or other designated location in the Cisco MCS Backup Configuration, using a Windows implementation of UNIX tar. The backup session automatically starts at the time and date scheduled in the Cisco MCS Backup Configuration settings. You can choose to start the backup now by selecting Start Backup Now option from the Cisco MCS Backup Utility popup menu.
|
Note Before backing up your system, you need to stop all uOne services and Netscape services. |
If your system was configured to back up to a local or shared network directory, all data backed up from the target server during the backup process is stored in one file called MCS.tar. Each time the backup is performed, the MCS.tar file is overwritten. You need to rename or archive the MCS.tar file after each back up to retain copies. When you restore data from the Cisco MCS Backup Utility, the backup file to be restored must be named MCS.tar.
To restore information from a backup generated by the Cisco MCS Backup Utility, use the following procedures.
Use the Cisco MCS Restore Utility to restore your information as follows.
Step 2 Select Start from the Windows taskbar, and then select Programs.
Step 3 From the Programs menu, select Cisco MCS Backup, then Cisco MCS Restore. The Cisco MCS Restore Utility opens.
|
Note If the Cisco MCS Viewer Utility icon does not appear on Start menu or the Windows NT shell tray, you may need to log in as local administrator account. By default, the backup utility service is set to the local administrator. |
Step 4 If you are restoring information from a backup tape, insert the backup tape into the tape drive of the uOne system.
Step 5 At the dialog for Step 1 of 3, select the location of the backup to be restored (for example, the Tape Device). If your system was configured to a local or shared network directory, the entire backup will be contained in a file called MCS.tar.
Step 6 Click Next. The Cisco MCS Restore Utility will take a few minutes to set up the backup media to a local staging directory. No files are overwritten during this process.
|
Note If the Cisco MCS Restore Utility fails to verify the staging directory against the backup media, the dialog will reflect this information. You can check the log file at C:\Winnt\Stiback.log, or click Back to re-enter your settings. |
Step 7 On the dialog for Step 2 of 3, when the targets are staged, select the Target to be restored. If the target is remote, you must supply a username and password with local administrative rights.
Step 8 Click Next.
Step 9 A prompt appears informing you that if you proceed, you will overwrite the target server and all existing data will be lost. Click Yes to proceed.
Step 10 On the dialog for Step 3 of 3, the uOne target will be restored from the staging directory. The Cisco MCS Restore Utility will stop the following services before performing the restore:
It then proceeds to restore the selected target from the staging directory.
The utility shows a log of the restore process. Upon completion of the restore process, the dialog text will change to inform you that the target information has been successfully restored. You can double-click on any line in the log to see full text information. The following services are automatically restarted after the files have been restored:
Step 11 Click OK when finished reviewing the log information to close the Cisco MCS Restore Utility.
When you click on the Cisco MCS Backup Utility icon in your Windows system tray, the following additional backup features are available:
If you need to back up or restore your uOne system manually, you can use the following instructions. To back up the uOne system, you should log in to the uOne system as administrator and create the temporary directory structure for the files to be backed up, then proceed to back up the files. The following instructions use DOS commands to perform most procedures.
Follow these steps to log on as administrator and create the backup directory structure.
Step 2 To log on to Netscape's Administrative Server on port 2500, using admin/admin, select Start from the Windows Taskbar, and then select Programs.
Step 3 From the Programs menu, select Netscape SuiteSpot, then Administration.
Step 4 From a DOS command prompt, create a temporary file backup folder using the following command. (The folder C:\uOneTemp is suggested.)
Step 5 From a DOS command prompt, create subfolders as follows:
|
Note If you are not logged in to this system as admin, you will have difficulty accessing the mail server files. |
You will need to stop all uOne services and Netscape services as follows:
Step 2 Select uTel and click the Stop button.
Step 3 At the confirmation prompt for Stopping Services, confirm that all of the following processes should be stopped: uLite, uLogRemover, and uPilot.
Step 4 Select Netscape Administration Server 3.5, and click the Stop button.
Step 5 Select Netscape Directory Server 3.1, and click the Stop button.
Step 6 Select Netscape Messaging Server 3.6, and click the Stop button.
Step 7 Select Apache Web Server, and click the Stop button.
Step 8 Close the Services dialog box, and then close Control Panel.
Export the LDIF information from the uOne system from a DOS command prompt, as follows.
Step 2 Type the following command at the DOS command prompt to change to the correct path:
CD C:\Netscape\SuiteSpot\Bin\slapd\serverStep 3 After changing to this directory, type the following command at the DOS command prompt to export the data to an .ldif file. (The example .ldif filename used is bakdirfile.ldif.)
slapd db2ldif -n -f C:\Netscape\SuiteSpot\slapd-<hostname>\config\slapd.conf -a C:\Netscape\SuiteSpot\slpad-<hostname>\ldif\<bakdirfile.ldif>Step 4 Type the following command to copy the newly exported .ldif file to your C:\uOne\Temp directory.
xcopy c:\Netscape\Suitespot\slapd-hostname\ldif\<bakdirfile.ldif> c:\uOneTemp\ldapdataCopy the mail information from the uOne system, as follows.
Step 2 Type the following commands from a DOS command window to copy the mail files to the C:\uOneTemp directory:
xcopy mailbox C:\uOneTemp\mailbox\ /E |
Note If you are not logged in to this system as admin, you will have difficulty accessing the mail server files. |
You need to copy the files from the c:\CiscoSystems\uOne\parms to C:\uOneTemp, being sure to include all files from the sub-directory \parms, including all .ini files, configuration files, and sub-folders. The following command from a DOS prompt will perform this function:
xcopy C:\CiscoSystems\uOne\parms C:\uOneTemp\parms /EAfter coping all files to be backed up to the C:\uOneTemp directory, copy all the files and subfolders under C:\uOneTemp to a tape or any media. Store the backed up information in a separate location from the uOne system.
If the system needs to be completely rebuilt, please see the "Reinstalling Software" chapter of the uOne Installation and Configuration, Corporate Edition 4.1E for CallManager 3.0 guide for specific information on reinstalling the operating system and uOne. The following instructions describe restoring the uOne data information as backed up in the previous procedures of this chapter.
You must first restore the source information from the tape or backup media to the C:\uOneTemp directory of the uOne system. You then copy each of the files from the C:\uOneTemp directory to their respective target locations.
To log on to the uOne system and stop the uOne services, follow these steps.
Step 2 Choose Start from the Windows Taskbar, then Control Panel, then Services.
Step 3 Select uTel and click the Stop button.
Step 4 At the confirmation prompt for Stopping Services, confirm that all of the following processes should be stopped: uLite, uLogRemover, and uPilot.
Step 5 Select Netscape Administration Server 3.5, and click the Stop button.
Step 6 Select Netscape Directory Server 3.1, and click the Stop button.
Step 7 Select Netscape Messaging Server 3.6, and click the Stop button.
Step 8 Select Apache Web Server, and click the Stop button.
Step 9 Close the Services dialog box, and then close Control Panel.
You need to copy the files from the C:\uOneTemp\parms to C:\CiscoSystems\uOne\parms, being sure to include all files from the sub-directory \parms, including all .ini files, configuration files, and sub-folders. This process will overwrite all existing configuration files in the C:\CiscoSystems\uOne\parms directory. The following command from a DOS prompt will perform this function:
xcopy C:\uOneTemp\parms C:\CiscoSystems\uOne\parms\ /EThe following instructions restore the uOne mail files. This process will overwrite all existing mail files on the uOne system.
Step 2 From a DOS command prompt, copy the mail spool files to the Netscape directory using the following command:
xcopy C:\uOneTemp\Spool\*.* C:\Netscape\Suitespot\Mailserver\Spool\*.* /E |
Note If you are not logged in to this system as admin, you will have difficulty accessing the mail server files. |
The following instructions restore the directory data. This process will overwrite all existing mail files on the uOne system.
Step 2 Type the following command at the DOS command prompt to change to the correct path:
CD C:\Netscape\SuiteSpot\Bin\slapd\serverStep 3 From the DOS command prompt, type the following command to import the .ldif file into the Netscape directory. This will overwrite all information currently in the Netscape directory.
slapd ldif2db -f C:\Netscape\SuiteSpot\slapd-<hostname>\config\slapd.conf -i C:\Netscape\SuiteSpot\slpad-<hostname>\ldif\<bakdirfile.ldif>Verify that the files in the folder C:\CiscoSystems\uOne\parms, C:\Netscape\Suitespot\Mailserver\Mailbox\ and C:\Netscape\Suitespot\Mailserver\Mailbox\ have been returned by the restore operation.
Restart the services in the following order:
Step 2 Select Netscape Administration Server 3.5, and click Start.
Step 3 Select Netscape Directory Server 3.1, and click Start.
Step 4 Select Netscape Messaging Server 3.6, and click Start.
Step 5 Select Apache Web Server, and click Start.
Step 6 Select uTel, and click Start.
Step 7 Select uPilot, and click Start.
Step 8 Select uLite and click Start.
Step 9 Select uLogRemover, and click Start.
Step 10 Close the Services dialog box, then close Control Panel.
Posted: Fri Jul 21 10:06:29 PDT 2000
Copyright 1989-2000©Cisco Systems Inc.