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uOne Architecture

uOne Architecture

Architectural Goals

The goal of this release of uOne Corporate Edition is to provide:

Primary Components

The following section describes the primary components of uOne with the help of Figure 2-1.


Figure 2-1: uOne Components

uTel: Telephony Server

The telephony server communicates with CallManager and handles all the voice messaging session traffic on behalf of applications.

uPilot: Application Controller

The application controller manages multiple instances of uOne. Every time a call is made, an application instance is handed the control by uTel. After the user hangs up, a new instance is started by the uPilot.

uLite: Notification Application

This application is responsible for turning the lights on. Whenever a message is left for a user, this application interacts with uTel to turn the light on for the user. When the user listens to all the messages, uOne turns the light off.


Note uOne will turn off the MWI light after the user listens to all messages.

uPower: Web Based Administration Tools

There are two web based HTTP administration tools, namely, the uPower/Admin (previously known as Unified Messaging Systems Administration or UMSA) tool and the uPower/Personal tool for Personal Message Administration.

uPower/Admin is a web-based tool that simplifies systems administration tasks. It is designed to hide the complexities of adding information to the Directory Server and Messaging Server.

uPower/Personal is a web-based tool that can be used by users to change the personal settings and modify the profile in the Directory Server. Whenever new users are created, they are given default values for all the parameters. Any changes must be administered by the users via uPower/Personal or over the telephone through User Services.

uOne: Unified Messaging Application

The Unified Messaging application contains the logic to interact with uTel, directory, and messaging servers.

uData: uOne Schema

The schema files necessary for Directory Server to work with uOne are included in this component.

LDAP Directory Server

The LDAP Directory Server stores the uOne User profile data. uOne uses an extension of the LIPS LDAP Object Class. The current version of uOne supports the Netscape Directory Server.

IMAP Messaging Server

The IMAP Messaging Server stores uOne user messages, recorded greetings, and distribution list names.

CallManager

CallManager is a business telephone PBX that uses IP (Internet Protocol) to transmit sound.

Corporate Platform

With the introduction of the Corporate Edition, the uOne platform of services is structured on a separate system from CallManager. This dual-box platform also prepares both CallManager and uOne for better performance and preparation for future software enhancements. The following diagram shows the different scenarios for Entry and Corporate editions.


Figure 2-2: uOne Scenarios

Entry Scenario 100 users/4 to 8 ports Corporate Scenario 500 users/20 ports

CallManager 2.4

uOne 4.1E Entry Edition

LDAP

IMAP

CallManager 2.4

uOne 4.1E Corporate

LDAP

IMAP

The first scenario represents the uOne Entry edition utilizing the single-box platform for unified messaging. The uOne Entry platform allows the uOne components to reside on the same system as CallManager 2.4. This provided a single box solution for an IP-based messaging system, allowing four to eight uOne sessions on an NT server, along with CallManager, Directory Server and Messaging Server. This platform was designed to work with the MCS-7830 system, and is designated as the Entry Scenario.

In the Corporate Scenario, the uOne Corporate platform is configured to run the uOne components on a separate system from CallManager. This dual-box platform utilizes a MCS-7835 system for uOne, allowing the number of sessions to increase to 20, and the ability to support up to 500 users. Because the uOne Corporate edition automatically configures the MCS-7835 system to use the maximum of 20 ports, no additional purchases should be made to upgrade the system for additional sessions.


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Posted: Mon Jun 12 14:21:55 PDT 2000
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