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It is highly recommended that you regularly backup your uOne system. This prevents data loss and ensures you can re-create the system in an emergency. This chapter explains the process for backing up and restoring your uOne data.
The MCS-7835 system ships with a Compaq tape drive pre-installed. During the installation process, the Automated Installer configures the tape drive for utilization by the MCS Backup Utility. The following sections provide information on backing up and restoring your uOne system using the MCS Backup Utility. Manual instructions on the backup and restore process have also been provided.
During installation, you are prompted to configure the Cisco MCS Backup Utility to set up the uOne system as a backup server. This allows you to back up CallManager and uOne data that resides on the local or remote MCS servers. The MCS Backup Utility allows you to back up your systems to a configured tape device, network share point, or local directory. The MCS Backup Utility is placed on the shell tray of the Windows Taskbar during installation and is activated at each start of the MCS system.
To access the MCS Backup Utility, follow these steps:
Step 2 Select the Programs menu in the popup menu.
Step 3 Select Cisco MCS Backup, then Cisco MCS Configuration. The Cisco MCS Backup Utility Viewer displays.
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Note Since the Cisco MCS Backup Utility may already be running when the system is booted, you may be prompted of this fact and given instructions to access the utility by clicking on the icon in the shell tray of your Windows system. |
You can view the status of the Cisco MCS Configuration, by following these steps.
Step 2 Select Viewer.
Step 3 The Cisco MCS Backup Utility Viewer dialog appears giving the following information about the current status of the MCS Backup Utility. The items which are currently active are in blue.
If you need to further configure the backup settings for your system, or if you accepted the default backup information at installation, you can use the following steps to configure the MCS Backup.
If the MCS Backup Utility is already running, you can access it by following these steps.
Step 2 Select Configure Settings. The Cisco MCS Backup Utility Configuration dialog appears showing four tabbed menu options which can be utilized in configuring your backup settings. The specific instructions for these settings are listed below.
Step 3 After all configurations have been set, press the OK button to accept the new settings and close the configuration dialog.
You can include CallManager targets for backup in this utility by adding CallManager server(s) to the CallManager Target list.
To add uOne targets for backup, follow these steps.
Step 2 Click the Add button to add a uOne server location to be backed up.
Step 3 In the popup window, enter the name of the uOne server to be backed up.
Step 4 Press OK for accept the name of the uOne server.
Step 5 Under the Authentication and Verification section, enter the Username and Password to be used for verification.
To delete a uOne target from the backup list, follow these steps.
Step 2 Click on the uOne Target you wish to delete.
Step 3 Click the Delete button to delete the uOne target from the list.
The default destination setting of the MCS Backup Utility is to a Tape Device. You can further configure your settings to back up to a shared network directory, local directory, or to another device. To configure or modify the destination for the backup sessions, follow these steps.
Step 2 Select the destination location for the back up service, and give the necessary file location or device driver information for your selection.
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Note If your tape device is not in the dropdown list, you will need to select Add Device and proceed to detect your backup tape device and complete the information. |
The MCS Backup Utility allows you to schedule the dates and times for your backup service. To configure the schedule for backup sessions, click on the Schedule tab of the Cisco MCS Backup Utility Configuration dialog and select the appropriate time and date for backup. You can also schedule a time for the log files to be cleaned from the system.
All data backed up from the target server during the MCS Backup is stored in one file called MCS.tar. Each time the MCS Backup is performed, the MCS.tar file is overwritten. You will need to rename or archive the MCS.tar file after each back up to retain copies. When you restore data from a MCS Backup, the backup file to be restored must be named MCS.tar.
To back up the uOne system, you should log in to the uOne system as administrator and create the temporary directory structure for the files to be backed up, then proceed to back up the files.
Follow these steps to log on as administrator and create the backup directory structure :
Step 2 To log on to Netscape's Administrative Server on port 2500, using admin/admin, select Start from the Windows Taskbar, and then select Programs.
Step 3 From the Programs menu, select Netscape SuiteSpot, then Administration.
Step 4 Create a temporary file backup folder. The folder C:\uOne Temp is suggested.
Step 5 Create a sub-folder called C:\uOneTemp\ldapdata.
Step 6 Create a sub-folder called C:\uOneTemp\Mailbox.
Step 7 Create a sub-folder called C:\uOneTemp\Spool.
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Note If you are not logged in to this system as admin, you will have difficulty accessing the mail server files. |
Copy the files from the c:\CiscoSystems\uOne\parms to C:\uOneTemp. Be sure to include all files from the sub-directory \parms, including all .ini files, configuration files, and sub-folders.
Export the LDIF information from the uOne system, as follows.
Step 2 Click the Database Management button.
Step 3 Click the Export hyperlink to the left of the window.
Step 4 You are prompted to shut down the services before proceeding. Click OK to shut down the services. Click Go Back after the services have been shut down.
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Note If the Apply Changes prompt appears, press the Apply Manual Changes button at the bottom of the window. |
Step 5 Enter the name for the .ldif export file for backing up the . (The system automatically uses the c:\Netscape\Suitespot\slapd-hostname\ldif\ path.) An example filename is:
Step 6 After entering a name for the export file, click OK.
Step 7 Use Windows Explorer to navigate to the C:\Netscape\Suitespot\slapd-hostname\ldif\ directory.
Step 8 Copy the c:\Netscape\Suitespot\slapd-hostname\ldif\<backupdirfile.ldif> file to C:\uOneTemp\ldapdata.
Backup the mail information from the uOne system, as follows.
Step 2 Copy the C:\Netscape\Suitespot\MailServer\Mailbox subdirectory to C:\uOneTemp\Mailbox.
Step 3 Copy the C:\Netscape\Suitespot\MailServer\Spool subdirectory to C:\uOneTemp\Spool.
After coping all files to be backed up to the C:\uOneTemp directory, copy all the files and subfolders under C:\uOneTemp to a tape or any media. Store the backed up information in a separate location from the uOne system.
To restore the uOne information, you first need to restore the source information from the tape or backup media to the C:\uOneTemp directory of the uOne system. You then copy each of the files from the C:\uOneTemp directory to the target location.
Follow these steps to log on to the uOne system procedure.
Step 2 To log on to Netscape's Administrative Server on port 2500, using admin/admin, select Start from the Windows Taskbar, and then select Programs.
Step 3 From the Programs menu, select Netscape SuiteSpot, then Administration.
Step 4 Choose Start from the Windows Taskbar, then Control Panel, then Services.
Step 5 Select uTel and click the Stop button on the right side of the window. The process then prompts you that it will stop not only uTel, but also uLite, uLogRemover, uOne, and uPilot.
Step 6 Select Netscape Administration Server 3.5, and click the Stop button.
Step 7 Select Netscape Directory Server 3.1, and click the Stop button.
Step 8 Select Netscape Messaging Server 3.6, and click the Stop button.
Step 9 Select Apache Web Server, and click the Stop button.
Step 10 Close the Services dialog box, and then close Control Panel.
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Note If you are not logged in to this system as admin, you will have difficulty accessing the mail server files. |
The following instructions restores the uOne configuration files:
Step 2 Copy the files from C:\uOneTemp\Parms\ directory to C:\CiscoSystems\uOne\Parms\ directory, overwriting the existing files.
The following instructions restore the uOne mail files.
Step 2 Copy all files from the C:\uOneTemp\Mailbox\ directory to the C:\Netscape\Suitespot\Mailserver\Mailbox\ directory, overwriting the existing files.
Step 3 Navigate to the C:\uOneTemp\Spool\ directory.
Step 4 Copy all files from the C:\uOneTemp\Spool\ directory to the C:\Netscape\Suitespot\Mailserver\Spool\ directory, overwriting the existing files.
The following instructions restores the directory data.
Step 2 Log on to the uOne server as Administrator (admin/admin).
Step 3 To log on to Netscape's Administrative Server on port 2500, using admin/admin, select Start from the Windows Taskbar, and then select Programs.
Step 4 From the Programs menu, select Netscape SuiteSpot, then Administration.
Step 5 Open the Netscape Directory Server by clicking the <machine name> button (for example, uOne1).
Step 6 Click Database Management button.
Step 7 Click the Import hyperlink.
Step 8 If you are prompted to shut down the services before proceeding, click OK to shut down the services. Click Go Back after the services have been shut down.
Step 9 Select the backup ldif file. For example, c:\Netscape\Suitespot\slapd-hostname\ldif\backupdirfile.ldif
Step 10 Click OK after selecting the filename.
Verify that the files in the folder C:\CiscoSystems\uOne\parms, C:\Netscape\Suitespot\Mailserver\Mailbox\ and C:\Netscape\Suitespot\Mailserver\Mailbox\ have been returned by the restore operation.
Restart the Netscape Directory Server as follows:
Step 2 Then select Settings, and choose Control Panel.
Step 3 Select the Services icon.
Step 4 Select Netscape Directory Server and click on the Start button.
Step 5 Close the Services window and the Control Panel dialog box.
Posted: Tue Jun 13 11:50:14 PDT 2000
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