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uOne provides voice messaging services on an Internet messaging architecture for Cisco's CallManager. Together, they provide Enterprise customers with a completely IP based Unified Communications strategy. Wherever possible uOne supports industry standard Internet messaging protocols such as LDAP, IMAP, MIME, SMTP, and HTTP.
By starting with the right architecture, you position yourself for the future of unified messaging and Unified Communication. This architecture will allow uOne to be yet another application leveraging an Enterprise customer's existing intranet environment. In the future uOne can simply be added to a customer's current e-mail environment, storing voice and fax messages along with their existing e-mails. uOne supports a common message store for all message types.
Because uOne supports LDAP directory servers, in the future uOne can be incorporated into an existing corporate directory to store user data. uOne enables Enterprises to store user data (profiles) in a single location.
Telecom and IS managers will enjoy the economies of operating a single network and set of services for VoIP, TCP/IP, and enhanced services related to unified messaging (such as single number reach, single number access, fax, and text-to-speech).
uOne provides a rich set of voice messaging features. This release includes:
For Call Answer Service, upon busy or ring/no-answer calls are transferred by Cisco's CallManager to uOne (see Figure 3-1). uOne then plays the user's activated greeting and takes the message. For User Services, users call the access number for uOne. After logging in, the user's new messages are inventoried and the user can either listen to voice messages or administer mailbox preferences.
Posted: Wed Jun 21 04:00:15 PDT 2000
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