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Before you configure CallManager, you need to know the following information. Use this table as a worksheet.
| Parameter | Example | Your Value |
|---|---|---|
MWI-On directory number | 1999 |
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MWI-Off directory number | 1998 |
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Cisco Voice Mail directory name | CiscoUM |
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Cisco Voice Mail directory number | 1001-1004 |
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Cisco Voice Mail directory name for MWI | CiscoMWI |
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Cisco Voice Mail directory number for MWI | 1997 |
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You configure CallManager for uOne by using the Device Wizard. Ensure that you have the proper version of CallManager: 2.4 or higher.
Step 1 In the Start menu, select Programs, Cisco CallManager 2.4, CallManager Administration. The Cisco CallManager web page appears on the screen.
Step 2 Click the Configuration button.
Step 3 Click the Device Wizard button.
Step 4 In the Device Type drop down list, pull down the menu and select "Cisco Voice Mail", and click Next.
Step 5 In the Device Name text box, enter the name of the device. This name must match the name entered in the SS.ini file (for example, CiscoUM).
Step 6 In the optional Description text box, enter descriptive text about the device (e.g., Message System for cert1) and click Next.
Step 7 In the Cisco Voice Mail drop down list select () and click Next.
Step 8 In the Device Pool text box, select "Default Pool" from the pull-down menu and click Next.
Step 9 In the Location drop down list select the default and click Next.
Step 10 In the How many directory numbers would you like to create? drop down list, select a number from the list. This number is equal to the number of uOne ports. For example, if you have 4 ports, you would need 4 devices.
Step 11 In the What is the pilot directory number? text box, enter the directory number of the first device. This must be the same as the number in the SS.ini file.
Step 12 Scroll down to the last CiscoUM entry and forward the number back to the pilot number to create a loop.
Step 13 In the What is the operator number? field, leave it blank. The Device Wizard now generates all the devices, numbered sequentially.
Step 14 Click Next. A confirmation screen appears.
Step 15 Click Finish and then click OK.
You can set the numbers that turn on or off the Message Waiting Indicator (MWI) by editing the SSMWI.ini file and using the CallManager Administration.
To change the values of the MWI On/Off features in the file SSMWI.in file perform the following steps:
Step 1 Open the Control Panel and double-click on the Services icon.
Step 2 Select the uLite Service and click on the Stop button to stop that service.
Step 3 Close the Services dialog.
Step 4 Minimize the Control Panel window.
Step 5 Open the file SSMWI.ini with a text editor. This file is located in the parms folder under the uOne main folder (C:\CiscoSystems\uOne\parms).
Step 6 Locate the section [Device0] and find the keys CMWIOnNumber and CMWIOffNumber.
Step 7 Edit the numbers for these keys to be the numbers you choose for your system.
Step 8 Save the .ini file and exit your text editor.
Step 9 Restore the Control Panel window located in the task bar and double-click on the Services icon.
Step 10 Select the uLite Service and click on the Start button to start that service.
Step 11 Close the Services dialog.
Step 12 Close the Control Panel window.
Now go to the CallManager Administration and perform the following steps:
Step 1 Click the Configuration button.
Step 2 Click the System button.
Step 3 Locate the System Parameters section and click the Configure button.
Step 4 The CallManager Administration displays information including the current settings for MWI On and Off. Edit the numbers for the MWI On and Off as they appear in their respective text fields.
Step 5 Click the Update button and close the CallManager Administration.
Step 1 Click the Configuration button.
Step 2 Click on the Device Wizard link.
Step 3 Select Cisco Voice Mail from the torpedoing list box and then click the Next button.
Step 4 Enter "CiscoMWI" in the Device Name text box and click the Next button.
Step 5 Use the default Device Pool by clicking the Next button.
Step 6 Enter a number in the What is the pilot directory number? text box and click the Next button.
Step 7 Click the Next button.
Step 8 Click Finish.
Step 9 Click OK.
Step 1 From the Cisco Device Wizard, click the Configuration button.
Step 2 Click the System button.
Step 3 Scroll to the bottom of the web page.
Step 4 In the Systems Parameters section, click the green Configure button.
Step 5 Change the following parameters:
Step 6 Click the Update button at the top of the page.
Step 7 Click Continue.
Step 1 Click the Configuration button at the top of the CallManager Administration web page.
Step 2 Click the green Configure button located to the left of the Cisco Messaging Interface section name.
Step 3 Enter the pilot directory number for the Voice Mail device.
Step 4 Select the COM port number from the drop down list.
Step 5 Click on Update and then Continue.
Each telephone is administered individually for call forwarding. Each phone should be administered to forward to the uOne directory number for Busy calls and No Answer calls.
Step 1 Click the Configuration button.
Step 2 Click the Cisco IP Phone menu.
Step 3 Determine the MAC address of the phone you're setting up. To determine the MAC address, go to the Cisco phone and press the * key twice.
Step 4 Select the MAC address of the phone you're setting up from the drop down menu.
Step 5 Click the New button in the Forward section.
Step 6 Select the appropriate directory number for the phone you're setting up.
Step 7 Select the number you entered in the "What is the pilot directory number?" field from the Directory Number drop down list.
Step 8 Enter the appropriate uOne Pilot directory number for the "Call Forward Busy" and Call Forward No Answer Destination".
Step 9 Enter the new entries into the database.
Step 10 Repeat steps 2 through 7 for each phone.
Posted: Tue Jun 20 13:15:34 PDT 2000
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