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September 19, 2000
These release notes describe the caveats for the Bulk Administration Tool (BAT) Release 3.0(3). There are no new features for BAT in Release 3.0(3).
Use these release notes in conjunction with the Release Notes for the Bulk Administration Tool (BAT) Release 3.0(2) and Configuring the Bulk Administration Tool (BAT) Release 3.0(2) documents, located on Cisco Connection Online (CCO) at:
http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/admin/index.htm
The latest software upgrades and release notes for Cisco CallManager 3.0(3) are available on Cisco Connection Online (CCO) at:
http://www.cisco.com/kobayashi/sw-center/internet/callmgr/callmgr.html
These release notes discuss the following topics:
The Bulk Administration Tool (BAT) is a plug-in application to the Cisco CallManager. BAT enables you to add up to 10,000 phones and users to the Cisco CallManager application. Using BAT, you can also perform bulk modifications to phones and delete several phones at one time.
The following specifications apply to BAT Release 3.0(3):
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Note If Microsoft Posting Acceptor 1.01 is not installed on your system, you are prompted to install Microsoft Posting Acceptor 1.01. |
The Bulk Administration Tool Release 3.0(3) is a maintenance release. No new features have been added. Refer to the "Resolved Caveats" for more information.
Table 1 lists and describes Caveats that were resolved in the Bulk Administration Tool Release 3.0(3).
| DDTS Number | Summary | Explanation |
|---|---|---|
| Cisco CallManager | ||
CSCds19003 | BAT should remove its own ODBC DSN only | This has been taken care of in BAT 3.0(3) release. |
CSCds04998 | IIS services fail and restart after a period of time | This could be reproduced only when we are doing a Foreign key violation and causing the database layer to throw a huge amount of errors. Apparently, all the code is seemed to have all the try/catch to catch such kind of errors, which works fine on any m/c other than the Spirian Install. This case is given to Microsoft. They are doing further investigation. In the meantime, we are setting the Application Protection on BAT virtual Dir in IIS as High (ISOLATED) and not calling the database layer in case the Location field on the BAT csv file is not a valid one. This seems not to crash IIS. |
For specific troubleshooting information, refer to the Cisco IP Telephony Troubleshooting Guide for Release 3.0. You can access this guide at the following website address:
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_0/index.htm
For service and support, contact Cisco Technical Assistance Center (TAC) at:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
This section provides different methods of obtaining Cisco documentation.
You can access the most current Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.
Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly. Therefore, it is probably more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.
Registered CCO users can order the Documentation CD-ROM and other Cisco Product documentation through our online Subscription Services at http://www.cisco.com/cgi-bin/subcat/kaojump.cgi.
Nonregistered CCO users can order documentation through a local account representative by calling Cisco's corporate headquarters (California, USA) at 408 526-4000 or, in North America, call 800 553-NETS (6387).
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Cisco continues to revolutionize how business is done on the Internet. Cisco Connection Online is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.
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You can e-mail questions about using CCO to cco-team@cisco.com.
The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract.
To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support, use www.cisco.com/techsupport.
To contact by e-mail, use one of the following:
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In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers and TAC e-mail addresses worldwide, consult the following web site: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.
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Posted: Mon Oct 2 16:57:30 PDT 2000
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