Table of Contents

Numerics
A
B
C
D
E
F
H
I
J
L
M
N
O
P
R
S
T
U
V
W

index

Numerics

7960 IP Phone

documentation   xx

A

access control list (ACL)   1-16

applying to interfaces   1-19

examples   1-17  to 1-19

filtering packets with   1-19

alarm

definition   1-20

major   1-21

minor   1-22

notification   1-21

attachment unit interface (AUI)   9-2

audience   xiii

authentication   1-13

authorization   1-13

B

backup power   1-5

bit error rate tester (BERT)   4-13

block error rate tester (BLERT)   4-13

breakout box   4-13

buffers   7-29

C

cable testers   4-11

CallManager

documentation   xx

troubleshooting   6-2

cards

number of ports   1-4

Catalyst 3500 Series XL

documentation   xx

Catalyst 3524 PWR-XL   1-5

caution described   xv

Cisco Connection Online   xxiii

CiscoWorks2000   2-9

documentation   xxi

troubleshooting with   4-9

CLI

IOS

see IOS

clocking problems

troubleshooting   7-25

collision   9-3

command conventions   xviii

commands

debug   7-24

show   2-12

show interfaces ethernet   9-3  to 9-6

show interfaces fastethernet   9-3  to 9-6

show interfaces serial   7-2  to 7-20

trace   3-4

community string   2-7

compression   10-4

connections

troubleshooting   4-3

console port

troubleshooting   4-5

conventions

command   xviii

text   xv

D

data, replication of   3-7

debug commands   7-24

delay   10-3

diagnostics

loopback   7-33

ping   3-3

POST   3-2

trace   3-4

digital multimeters   4-11

documentation

CallManager   xx

Catalyst 3500 Series XL   xx

CD-ROM   xxii

CiscoWorks2000   xxi

feedback   xxv

ICS 7750   xix

IOS   xxi

IP phone   xx

ordering   xxii

power supply, backup   xix

VIC   xx

WIC   xx

E

echo

cancellation   10-3

definition   10-3

troubleshooting   10-6

EIGRP   8-4

electrical problems, troubleshooting   4-3  to 4-4

Ethernet

definition   9-2

overview   9-2  to 9-3

event   1-20

extended ping   7-21

F

failover   3-6

fans

location   1-5

troubleshooting   5-9  to 5-12

fault isolation   4-2

firewall   1-14  to 1-15

fox box   4-13

H

hardware

cards   1-4

components   1-2

configuration   1-3

overview   1-2  to 1-5

I

ICS 7700 System Manager

see System Manager

ICS 7750

documentation   xix

IOS

command modes   1-7

definition   1-7

documentation   xxi

help   1-9

IP

definition   8-3

overview   8-2  to 8-5

IP phone

documentation   xx

IP phones

troubleshooting   10-5

ISDN

troubleshooting   10-10

J

jitter   10-3

L

latency   10-3

loopback test   7-33

loss   10-4

M

major alarm   1-21

media attachment unit (MAU)   9-2

MIBs

definition   2-4

supported   2-6

minor alarm   1-22

monitoring tools

CiscoWorks2000   2-9

ICS 7700 System Manager   2-8

MRP

troubleshooting   5-18

MRP card

definition   1-4

illustration   5-17

troubleshooting   5-18  to 5-20

N

network analyzer   4-14

noise   10-4

note described   xv

O

organization, document   xiv

OSPF   8-5

OTDRs   4-12

P

packet filter   1-13

setting up   1-16

ping   3-3

extended   7-21

ports, number per card   1-4

POST   3-2

power supply

illustration   5-5

location in chassis   1-5

troubleshooting   5-6  to 5-8

power supply, backup

documentation   xix

protocol analyzer

see network analyzer

protocols

EIGRP   8-4

IP   8-3

OSPF   8-5

RIP   8-4

TCP   8-2

UDP   8-3

publications

see documentation

R

redundant power supply (RPS)

see RPS 300

replication   3-7

RIP   8-4

RPS 300

using with switches   1-5

S

SAP card

definition   1-4

illustration   5-3

troubleshooting   5-4

security

authentication, definition   1-13

authorization, definition   1-13

firewall   1-14  to 1-15

packet filter, definition   1-13

serial connections

troubleshooting   7-1  to 7-36

serialization   10-4

show buffers   7-30

show commands

commonly used   2-12

show interfaces ethernet

fields   9-5  to 9-6

output   9-4

syntax   9-3

show interfaces fastethernet

syntax   9-3

show interfaces serial

carrier transitions   7-20

input drops   7-13

input errors   7-14

interface resets   7-19

interface status   7-5  to 7-11

output   7-3

output drops   7-12

syntax   7-2

signal input/output

troubleshooting   4-5

SNMP

community string   2-7

components   2-2

definition   2-2

traps   2-6

software upgrades   3-5

SPE card

definition   1-4

illustration   5-13

troubleshooting   5-14  to 5-15

spoofing   1-20

SSP

troubleshooting   5-21

SSP card

definition   1-4

illustration   5-17

troubleshooting   5-21

switches   1-5

syslog

message format   1-24

system hardware configuration   1-3

System Manager

accessing   1-6

monitoring with   2-8

system message logging

message format   1-24

T

T1 trunks

troubleshooting   10-9

TAC   4-14

see technical assistance center

TCP   8-2

TDRs   4-12

technical assistance   xxiii

technical assistance center

contacting   xxiv

text conventions   xv

trace   3-4

transport protocols   8-2  to 8-3

trap   1-20

traps   2-6

troubleshooting

CallManager   6-2

clocking problems   7-25

connections   4-3

console port   4-5

echo   10-6

electrical problems   4-3  to 4-4

fans   5-9  to 5-12

IP phones   10-5

ISDN   10-10

MRP card   5-18  to 5-20

power supply   5-6  to 5-8

routing and switching subsystem

MRP   5-18

SSP   5-21

SAP card   5-4

serial connections   7-1  to 7-36

signal input/output   4-5

SPE card   5-14  to 5-15

SSP card   5-21

T1 trunks   10-9

VIC   10-7  to 10-8

WIC   5-18  to 5-20

troubleshooting tools

BERT   4-13

BLERT   4-13

breakout box   4-13

cable testers   4-11

digital multimeters   4-11

fox box   4-13

network analyzer   4-14

OTDRs   4-12

TDRs   4-12

volt-ohm meters   4-11

U

UDP

advantages   8-3

definition   8-3

uninterruptible power supply (UPS)   1-5

V

voice interface card (VIC)

documentation   xx

supported types   1-4

troubleshooting   10-7  to 10-8

volt-ohm meters   4-11

W

WAN interface card (WIC)

documentation   xx

supported types   1-4

troubleshooting   5-18  to 5-20

Posted: Mon Oct 2 13:51:54 PDT 2000
Copyright 1989-2000©Cisco Systems Inc.