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September 18, 2000
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Note You can find the most current documentation on Cisco Connection Online (CCO). These electronic documents might contain updates and modification made after the hard-copy documents were printed. |
These release notes for the Cisco Integrated Communications System 7750 (Cisco ICS 7750) describe enhancements, limitations, and other information not included in other product documentation. These release notes are updated as necessary.
Use these release notes with the Release Notes for the Cisco Integrated Communications System 7750 for Cisco IOS Release 12.1(3)XI, the Cross-Platform Release Notes for Cisco IOS Release 12.1, and the Using Cisco CallManager 3.0 on the Cisco ICS 7750 configuration note, as well as the documents listed in "Related Documentation,".
These release notes discuss the following topics:
This section describes the Cisco ICS 7750 requirements and includes the following sections:
The Cisco ICS 7750 chassis has six universal slots that can contain system processing engine 200 (SPE) and multiservice route processor 200 (MRP) cards, making customization possible at the factory or in the field by a qualified technician.
Table 1 lists the number of cards and power supply modules that the Cisco ICS 7750 supports.
| Card | Min. Required | Max. Allowed |
|---|---|---|
System alarm processor (SAP) | 1 | 1 |
System switch processor (SSP) | 1 | 1 |
MRP | 0 | 5 |
SPE1 | 1 | 5 |
240W power-supply module | 1 | 2 |
1Two SPEs are recommended to support system failover and to provide redundant call processing and local mirroring of database information.Memory UpgradesMRP cards ship with 64 MB of RAM. You can upgrade MRP card memory to 80 MB or 96 MB by installing a dual in-line memory module (DIMM) in the card DIMM slot. Refer to the configuration note Installing and Upgrading Memory and Data Modules in the Cisco ICS 7750 SPE 200 Card and the MRP 200 Card for instructions on how to upgrade the memory on these cards. |
The MRP card has two slots for installing WAN interface cards (WICs), voice WAN interface cards (VWICs), and voice interface cards (VICs).
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Note Refer to Table 2 for MRP configuration guidelines. Areas of Table 2 containing the text "not supported" represent combinations of WICs, VWICs, and VICs that are not allowed on the same MRP card. |
VICs and VWICs installed in the MRP card might require additional digital signal processors (DSPs) for processing heavier volumes of voice traffic. You can install Packet Voice/Data Modules (PVDMs) to give MRPs more processing power. Table 2 lists the minimum G.711 PVDM requirements for all allowed combinations of WICs, VWICs, and VICs.
The Cisco ICS 7750 supports the following voice-compression options:
The differences between voice compression algorithms concern voice quality, compression rate, ability to carry DTMF and modem traffic, and how many channels (calls) can be supported by a single DSP in the Cisco ICS 7750 (which affects the maximum number of channels supported per MRP card), as follows:
Pulse code modulation (PCM) is the standard digital channel used in the public telephone network. Any services that operate over the public network should operate with similar performance over a Cisco ICS 7750 PCM channel (but the Cisco ICS 7750 connection might have more delay).
G.729a offers the best compression rate (8:1), but it does not carry modem traffic to any significant extent, and it also degrades dual tone multi-frequency (DTMF) and music signals to some degree.
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Note Although you can configure the voice compression algorithm for each voice port, there is no automatic arbitration when two voice ports with dissimilar algorithms are connected. Therefore, it is important to ensure that if different compression algorithms are used on different ports, those ports will never be connected. Connecting ports with different compression algorithms results in unusable voice channels. |
Each MRP card has two slots for PVDMs. The following PVDMs are supported on the MRP:
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Note Refer to the configuration note Installing and Upgrading Memory and Data Modules in the Cisco ICS 7750 SPE 200 Card and the MRP 200 Card for instructions on how to upgrade MRP PVDMs. |
Table 2 shows the combinations of WICs, VWICs, and VICs that an MRP card can support and the PVDMs that are required for each combination.
| SLOT 0 | ||||||||
|---|---|---|---|---|---|---|---|---|
| 1B-ST WIC 1B-U WIC | 1T WIC 1DSU-56K4 WIC 1DSU-T1 WIC | 2T WIC 2A/S WIC | 2MFT-T1 VWIC- Two Voice | 2MFT-T1 VWIC- One Voice, One Data | 1MFT-T1 VWIC-Voice | 1MFT-T1 VWIC-Data | FXS, FXO, E&M VICs | |
| SLOT 1 |
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| 1B-ST WIC 1B-U WIC |
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| slot 0: slot 1: | slot 0: | slot 0: |
| slot 0: |
| 1T WIC 1DSU-56K4 WIC 1DSU-T1 WIC |
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| slot 0: slot 1: | slot 0: | slot 0:
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| slot 0:
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| 2T WIC 2A/S WIC |
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| slot 0: slot 1: | slot 0: | slot 0: |
| slot 0: |
| 2MFT-T1 VWIC Two Voice1 |
| slot 0: slot 1: | slot 0: slot 1: | | | | slot 0: slot 1: | slot 0: slot 1: |
| 2MFT-T1 VWIC One Voice, One Data2 |
| slot 0: | slot 0: | | | slot 0: slot 1: | | slot 0: slot 1: |
| 1MFT-T1 VWIC-Voice | slot 0: | slot 0: | slot 0: | | slot 0: slot 1: | slot 0: slot 1: | slot 0: | slot 0: slot 1: |
| 1MFT-T1 VWIC-Data |
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| slot 0: slot 1: | | slot 0: | | slot 0: |
| FXS, FXO, E&M VICs | slot 1: | slot 1: | slot 1:
| slot 0: slot 1: | slot 0: slot 1: | slot 0: slot 1: | slot 1: | slot 0: slot 1: |
| 1Even though the MRP can configure both ports on a 2MFT-T1 for voice, it can make only 24 simultaneous calls. 2The MRP does not support 2MFT-T1 VWIC for two T1 data channels. |
You need a PC to complete initial system configuration and to perform system management tasks. Ensure that the PC meets the following requirements:
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Note Refer to the Cisco ICS 7750 Getting Started Guide for information about initial hardware installation and software configuration steps. |
If Microsoft Terminal Services Client is not installed on your PC, complete the following steps:
Step 2 In the Location: or Address: field, enter the following URL:
http://www.microsoft.com/windows2000/downloads/recommended/TSAC/tsmsi.asp
Step 3 Follow the instructions to download and install Microsoft Terminal Services Client.
Management and configuration of the Cisco ICS 7750 is compatible with existing management systems. The Cisco ICS 7750 can be managed by standard Cisco management platforms and facilities and native log-in facilities such as Terminal Services Client, HyperTerminal, and Telnet. Five types of configuration interfaces are provided:
When you have installed and configured your system as described in the Cisco ICS 7750 Getting Started Guide, complete the following steps to access System Manager:
Step 2 In the Location: or Address: field, enter the following URL, replacing ip address with the IP address of the primary SPE assigned during the initial configuration procedure:
http://<ip address>/ics
You are prompted for a user ID and password.
Step 3 In the User ID field, enter admin.
Step 4 In the Password field, enter the ICS super admin password you entered during the initial configuration procedure.
Step 5 Click Login.
The System Manager version is visible at the bottom of the System Manager home page. For example:
Cisco ICS 7700 System Manager (Version 1.0.2)
You can access Cisco CallManager on the Cisco ICS 7750 by completing the following steps:
Step 2 Click CallManager.
To determine the Cisco CallManager version, from Cisco CallManager, click Details.
You can open a Telnet or HyperTerminal session to individually access MRP cards and the SSP card so that you can enter IOS software commands on those cards.
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Caution You should use System Manager for most configuration tasks. For a list of commands that you should not enter using the IOS CLI, see "Entering IOS Commands,". |
You can use System Manager to determine the IOS software release that is running on an MRP or the SSP. For example, to determine the IOS software release that is running on an MRP, complete the following steps:
Step 2 Click MRP Manager.
Step 3 Click the down arrow to display the Current MRP drop-down list.
Step 4 Select an MRP from the list. The page refreshes, displaying the selected MRP.
Step 5 Choose Management > Issue Command.
Step 6 Choose the show version command from the drop-down list.
Step 7 Click Execute to display the results of the command.
The following is sample output from entering the show version command on the MRP card:
7750> show version Cisco Internetwork Operating System Software IOS (tm) ICS7750 Software (ics7700-sv3y-mz), Version 12.1(3a)XI1, RELEASE SOFTWARE
Additional output lines from the show version command include information such as the processor revision numbers, amount of available memory, hardware IDs, and partition information.
You can also use the CLI to determine the IOS software release that is running on an MRP or the SSP. For example, to use Telnet to access the SSP, complete the following steps:
Step 2 Enter the following command to open a Telnet session with the card that you wish to set:
telnet <SSP IP address>
Step 3 Enter your login password.
Step 4 Enter the show version command:
SSP> show version
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Note For additional information about the IOS software releases that run on the SSP card and Catalyst 3524-PWR XL switches, refer to the Release Notes for the Catalyst 2900 Series XL and 3500 Series XL Cisco IOS Release 12.0(5.2)XU and the Cisco IOS Desktop Switching Software Configuration Guide, respectively. |
By connecting your PC to the console port on the SAP card, you can access a menu that can help you perform remote debugging and troubleshooting of system cards.
To access the system software CLI menu, complete the following steps:
Step 2 Use HyperTerminal to connect to the SAP card.
Step 3 Press Ctrl-backslash (\). A menu similar to the following is displayed:
A. System Alarm Processor B. Primary System Processing Engine 200 C. System Switch Processor 1. Slot 1: Multiservice Route Processor 200 2. Slot 2: Multiservice Route Processor 200 3. Slot 3: Secondary System Processing Engine 200 4. 5. 6. Make a selection to switch:
Step 4 Enter the number or letter corresponding to the card or slot that you want to connect to, and press Enter.
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Note System software commands are not case sensitive. You can use any combination of upper and lowercase letters when entering these commands. |
Step 5 The following additional commands are available:
fmmcli
fmmcli command
fmmcli command arguments
This section explains how to back up system configuration files and database records, as follows:
Complete the following steps to prepare the system for backup:
Step 2 Use the Client Connection Manager to open a Terminal Services connection with the SPE:
Step 3 Create a folder on the SPE c: drive called ICS7750-backup.
Step 4 Change to the ICS7750-backup directory.
Step 5 Navigate to c:\ops\utils.
Step 6 Enter the following commands:
regv2 export HKLM\SYSTEM\CurrentControlSet\Services\SNMP snmpbackup.reg regv2 export "HKLM\SOFTWARE\Cisco Systems\FaultManagementModule" fmmbackup.reg
Complete the following steps to back up system database records:
Step 2 Choose Databases.
Step 3 Choose Tools > Backup databases.
Step 4 Choose one of the database records that requires backup:
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Note To restore the Cisco CallManager database (CM0300), you must restore that database only to a different SPE. |
Step 5 Under Backup, choose the Database - complete radio button
Step 6 Under Destination, specify one of the following:
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Note Verify that the data can successfully be restored after a backup and restrict access to the directory where the data is backed up. |
Step 7 Under Overwrite, choose the Overwrite existing media radio button
Step 8 Under Schedule, specify how frequently you would like the data to be backed up.
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Tips Schedule the database record backup so that it takes place 30 minutes before the system configuration file backup. |
Step 9 Repeat Step 4 through Step 8 for other database records.
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Complete the following steps to back up system configuration files:
Step 2 Click Backup Wizard.
Step 3 Click Backup selected files.
Step 4 Check the check box next to the following folders:
Step 5 Complete the remaining Backup Wizard steps.
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Tips Schedule the system configuration backup at a time when system use is low, such as late at night. |
This section explains how to restore data that has been backed up.
This section explains how to prepare the system for restoring data, as follows:
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Note If you are restoring the data to the same SPE, go directly to "Restoring System Configuration Files,". |
This section explains how to restore the data to an SPE in the same chassis, typically as a result of a primary SPE failure (in a system with one SPE) or because of a database problem. Complete the following steps:
Step 2 Insert the replacement SPE in the same chassis slot. (Do not use a primary SPE—all replacement SPEs are configured at the factory as secondary SPEs.)
Step 3 Run the System Manager initial configuration program (see the Cisco ICS 7750 Getting Started Guide for instructions), using the same IP address for the primary SPE, and the same user IDs and passwords.
Step 4 Go to "Restoring System Configuration Files,".
This section explains how to restore the data to an SPE in a different chassis. Complete the following steps:
Step 2 Insert the replacement SPE in the same chassis slot. (Do not use a primary SPE—all replacement SPEs are configured at the factory as secondary SPEs.)
Step 3 Open a HyperTerminal connection with the replacement SPE.
Step 4 Open netsh by entering the following command:
netsh
Step 5 Assign a static IP address to the replacement SPE by entering the following command:
interface ip set address local static 10.0.0.1 255.255.255.0 10.0.0.1 1
Step 6 Close netsh by entering the following command:
exit
Step 7 In HyperTerminal, enter the following commands:
reg import "c:\Program Files\Cisco Systems\ics\fmm\mastersbc.reg" net stop FMMServer net start FMMServer swimcmd /ai c:\1.0.2\mrp\ics7700-sv3y-mz.121-3a.XI1 MRP200
Step 8 Run the System Manager initial configuration program (see the Cisco ICS 7750 Getting Started Guide for instructions), using the same IP address for the SPE, and the same user IDs and passwords.
Step 9 Go to "Restoring System Configuration Files,".
This section explains how to restore system configuration files to the same SPE or to a different SPE:
Step 2 Use the Client Connection Manager to open a Terminal Services connection with the SPE:
Step 3 On the SPE, choose Start > Programs > Accessories > System Tools > Backup.
Step 4 Click Restore Wizard.
Step 5 Click Restore selected files.
Step 6 Check the check box next to the following folders, as appropriate:
a. For a local restore:
b. For a remote restore:
Step 7 On the Where to Restore page of the Restore Wizard, choose Original location from the Restore files to: drop-down list.
Step 8 On the How to Restore page of the Restore Wizard, choose the Always replace the file on disk radio button.
Step 9 On the Advanced Restore Options page of the Restore Wizard, check the Restore security and the Restore junction points, not the folders and data they reference check boxes.
Step 10 Complete the remaining Restore Wizard steps.
This section explains how to restore system database records, as follows:
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Note You cannot restore the Cisco CallManager database (CM0300) to the same SPE. See "Restoring System Database Records to a Different SPE,". |
Complete the following steps to restore system database records to the same SPE:
Step 2 Enter the following command to open a Telnet session with the primary SPE:
telnet <primary SPE IP address> 5000
Step 3 Log in as an administrator (username administrator), and enter your password (the default is changeme).
Step 4 Enter the following command:
net stop FMMServer
Step 5 Choose Start > Programs > Terminal Services Client.
Step 6 Use the Client Connection Manager to open a Terminal Services connection with the SPE:
Step 7 On the SPE, choose Start > Programs > Administrative Tools > Services.
Step 8 Right-click MSSQLServer, and choose Stop.
Step 9 Right-click SQLServerAgent, and choose Stop.
Step 10 Right-click MSSQLServer, and choose Start.
Step 11 Right-click SQLServerAgent, and choose Start.
Step 12 Choose Start > Programs > Microsoft SQL 7.0 > Enterprise Manager.
Step 13 Choose Databases.
Step 14 Choose Tools > Restore database.
Step 15 Click the General tab.
Step 16 Specify the source location for the database restore (you cannot select CM0300). For example:
c:\ICS7750-backup\ICSSA10
Step 17 Choose the desired date of the database record from the First back-up to restore drop-down list.
Step 18 Click the Options tab.
Step 19 Check the Force restore over existing database checkbox.
Step 20 Choose the Leave database operational. No additional transaction logs can be restored radio button.
Step 21 Click OK.
Step 22 Using the Telnet window that you opened at Step 2, enter the following command:
net start FMMServer
Complete the following steps to restore system database records to a different SPE.
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Note The procedure in this section applies to a new SPE in the same Cisco ICS 7750 chassis and a new SPE in a different Cisco ICS 7750 chassis—the only difference is Step 24, which is not required if you are restoring to a SPE in a different chassis. |
Step 2 Enter the following command to open a Telnet session with the primary SPE:
telnet <primary SPE IP address> 5000
Step 3 Log in as an administrator (username administrator), and enter your password (the default is changeme).
Step 4 Enter the following command:
net stop FMMServer
Step 5 Choose Start > Programs > Terminal Services Client.
Step 6 Use the Client Connection Manager to open a Terminal Services connection with the SPE:
Step 7 On the SPE, choose Start > Programs > Administrative Tools > Services.
Step 8 Right-click MSSQLServer, and choose Stop.
Step 9 Right-click SQLServerAgent, and choose Stop.
Step 10 Right-click MSSQLServer, and choose Start.
Step 11 Right-click SQLServerAgent, and choose Start.
Step 12 Choose Start > Programs > Microsoft SQL 7.0 > Enterprise Manager.
Step 13 Choose Databases.
Step 14 Choose Tools > Restore database.
Step 15 Click the General tab.
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Note If you are restoring system database records to an SPE in a different chassis, restore only the Cisco CallManager database (CM0300). |
Step 16 Specify the source location for the database restore. For example:
c:\ICS7750-backup\CM0300
Step 17 Choose the desired date of the database record from the First back-up to restore drop-down list.
Step 18 Click the Options tab.
Step 19 Check the Force restore over existing database checkbox.
Step 20 Choose the Leave database operational. No additional transaction logs can be restored radio button.
Step 21 Click OK.
Step 22 Using the Telnet window that you opened at Step 2, change to the C:\Program Files\Cisco Systems\ics\fmm directory.
cd c:\Program Files\Cisco Systems\ics\fmm
Step 23 Enter the following command and press Enter:
DbSecurity.exe.
Step 24 (Same Cisco ICS 7750 chassis only) Enter the following command:
reg import "c:\Program Files\Cisco Systems\ics\fmm\mastersbc.reg"
Step 25 Enter the following command:
net start FMMServer
Step 26 Use the Software Upgrade feature in System Manager to update the IOS software configuration (see "Installing IOS and SAP Software,").
This section explains how to upgrade Cisco CallManager, System Manager, and IOS software.
Complete the following steps if your PC is not currently connected to and able to communicate with the Cisco ICS 7750:
Step 2 Connect one end of the straight-through Ethernet cable that came with your system to the PC network interface card, and connect the other end to either one of the 10/100 Ethernet ports (labeled 1x and 2x) on the SSP card.
Step 3 Ensure that your PC is configured as follows:
Step 4 On your PC, choose Start > Run.
Step 5 Enter the following command to initiate communication with the primary SPE:
ping <primary SPE IP address>
If ping is successful (a connection is established), you will see output similar to the following:
Reply from <SPE IP address> bytes=32 time<10ms TTL=113
The following messages mean that you have no connection:
[timed out] [failed]
If you are not able to make a connection with the SPE, verify the following:
1. Cable integrity. Ensure that the cables connecting the PC to the Cisco ICS 7750 are not damaged.
2. Cable connections. Ensure that the cables between the PC and the Cisco ICS 7750 are properly connected.
3. Cisco ICS 7750 status. Ensure that the Cisco ICS 7750 is receiving power and that the SSP card STATUS LED is on.
4. Repeat Step 3 and Step 4 in the "Setting Up Your PC" section earlier in this document.
5. If ping is still unsuccessful, meaning that you do not have a connection with the Cisco ICS 7750, contact your technical support representative for assistance.
You can obtain software updates as follows:
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Caution If your Cisco ICS 7750 has only one SPE card, before upgrading or downgrading the software, back up data stored on the SPE, and verify that the back-up was successful by attempting to restore that data. (See "Backing Up System Data,", and "Restoring System Data,".) |
This section explains how to get the software from the distribution media to the System Manager. This section includes the following tasks:
Complete the following steps to create a shared folder on the PC:
Step 2 Right-click the 7750software folder, and choose Properties.
Step 3 In the Properties dialog, click the Sharing tab, and make 7750software a shared folder.
Complete the necessary steps to place the software bundle in your shared folder:
Complete the following steps to extract the software images from the software bundle:
Step 2 Enter the following command:
Step 3 run S77<a-f>-<version>.exe -d
where:
Step 4 The software images are extracted to the following subdirectories:
Complete the following steps to copy the software images to the SPEs:
Step 2 Use the Client Connection Manager to open a Terminal Services connection with the SPE:
Step 3 Create a folder called Upgrade on the SPE C: drive.
Step 4 Copy the files from the 7750software folder subdirectories on the PC to the Upgrade folder on the SPE. For example, the System Manager and Cisco CallManager files are located in 7750software\icssm.
Step 5 Close your Terminal Services Client session.
Step 6 Repeat Step 1 through Step 5 for a secondary SPE, if present.
This section explains how to install the following software upgrades:
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Caution If your Cisco ICS 7750 has only one SPE card, before upgrading or downgrading the software, back up data stored on the SPE, and verify that the back-up was successful by attempting to restore that data. (See "Backing Up System Data,", and "Restoring System Data,".) |
The System Manager installation procedure consists of two main tasks:
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Tips Start a continuous ping before beginning the System Manager installation by entering the ping <SPE IP address> -t command for each SPE, and then press Ctrl-C at the completion of the System Manager installation to terminate the pings. Monitoring the status of the pings helps you determine when SPEs have finished booting. |
Complete this section to terminate software processes running on the SPEs.
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Note On systems with two SPEs, complete this procedure first on the secondary SPE, and then on the primary SPE. |
Step 2 Open a Telnet session with the SPE:
telnet <secondary SPE IP address> 5000
telnet <primary SPE IP address> 5000
Step 3 Log in as an administrator (username administrator), and enter your password (the default is changeme).
Step 4 Change to the Upgrade directory:
cd Upgrade
Step 5 Terminate any software processes that are running on the SPE by entering the following command and pressing Enter:
Beforeupgrade.bat
Step 6 A series of messages and prompts appear, and then the SPE shuts down and restarts.
When the SPE restarts, the STATUS LED blinks, and the ALARM LED turns yellow.
Step 7 If two SPEs are present, repeat Step 1 through Step 6 for the primary SPE.
Step 8 On the PC, choose Start > Run.
Step 9 Open a Telnet session with the SPEs (or with only the primary SPE if your system has one SPE):
telnet <secondary SPE IP address> 5000 telnet <primary SPE IP address> 5000
Step 10 Log in as an administrator (username administrator), and enter your password (the default is changeme).
Step 11 Verify that the SPEs are operational by entering the following commands:
ping <secondary SPE IP address> -t ping <primary SPE IP address> -t
If ping is successful (meaning that a connection is established), you will see output similar to the following:
Reply from <SPE IP address> bytes=32 time<10ms TTL=113
The following messages mean that you have no connection:
[timed out] [failed]
See "Troubleshooting the Connection,", if you cannot connect to the SPEs.
Complete this section to upgrade System Manager software on the SPEs.
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Note On systems with two SPEs, complete this procedure first on the primary SPE, and then on the secondary SPE. |
Step 2 Enter the following command to open a Telnet session with the primary SPE:
telnet <SPE IP address> 5000
Step 3 Log in as administrator (username administrator), and enter your password (the default is changeme).
Step 4 Change to the Upgrade directory:
cd Upgrade
Step 5 Start the software upgrade by entering the following command:
Upgradeicssm.bat
Step 6 A series of messages and prompts appears, and then the SPE shuts down and restarts.
The software upgrade process runs for about 10 minutes.
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Caution On systems with two SPEs, after you initiate the software upgrade process on the secondary SPE at Step 7, database replication begins. It is very important that you allow 20 minutes for database replication to complete before continuing—do not attempt to run any commands on the system during this period. For instructions on how to check the status of database replication, refer to the configuration note Using Cisco CallManager 3.0 on the Cisco ICS 7750. |
Step 7 When ping of the primary SPE is successful, repeat Step 1 through Step 6 for the secondary SPE, if present.
Step 8 Verify that the STATUS LEDs on the SPEs are on and that the ALARM LEDs are off.
Step 9 Verify that the upgrade was successful by checking the software version at the bottom of the System Manager home page or by viewing upgrade.log in the SPE Upgrade folder.
Complete the following steps to install an IOS software or SAP software upgrade:
a. On the PC, launch a Web browser.
b. Enter the System Manager URL. For example:
http://<primary SPE IP address>/ics
c. Log in as Super Administrator (using the user ID admin, default password admin) or as a user with software upgrade privileges.
Step 2 Click the Software Upgrade tab on the System Manager home page.
Step 3 Click Add Image on the right side of the Software Library table.
Step 4 From the Upload Image page, click Browse, and navigate to the folder where the image that you want to add is located.
The following naming conventions are used for software images:
Step 5 Click Upload to ICS 7750 to add the image to the Software Library table.
Step 6 Repeat Step 3 through Step 5 to add additional images.
Step 7 From the Software Upgrade page, click Deliver to a system card next to the image that you want to install.
Step 8 Choose the target card from the Select a Target System Card drop-down list.
Step 9 Click Deliver. The image is uploaded to the card that you chose. This process takes from 4 to 6 minutes for a 4-MB file.
Step 10 Repeat Step 7 through Step 9 to install a software image on additional cards.
The Cisco ICS 7750 has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
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Warning Modification of this equipment without Cisco's authorization may result in this equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense. |
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Note Catalyst 3524-PWR XL switches are Class A digital devices. |
This section describes known issues with the Cisco ICS 7750 and products that you are likely to use with the Cisco ICS 7750.
This section describes IOS commands that should be run only in System Manager.
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Caution It is strongly recommended that you use System Manager for configuration of the Cisco ICS 7750 and its cards, whenever possible. Although some tasks require use of the IOS CLI, use of the CLI for some tasks can cause unrecoverable problems. |
You should not use the CLI for the following tasks:
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Note For System Manager usage instructions, refer to the System Manager online help and the Cisco ICS 7700 System Manager User Guide. |
This section describes known issues with the Cisco IP Phone 7960.
The following features are not currently available when a Cisco ICS 7750 is directly connected to a legacy PBX that is controlling access to voice-mail services:
The following features are not operational on the Cisco IP Phone 7960:
You might see beat frequencies (lines) in the Cisco IP Phone 7960 LCD display if you are using certain types of old florescent lights in your building. Moving the Cisco IP Phone 7960 away from the lights, or replacing the lights, should resolve the problem.
When you are placing a call that requires keypad input, if you press the keys too quickly, some keys might not be recognized.
To change the telephone configuration, you must the Settings button, and then press **#.
The following issues are related to Cisco IP Phone 7960 connectivity:
A Cisco IP Phone 7960 can receive power from a wall socket, from a switch port, or from a power-source between itself and the switch. At any given time, the Cisco IP Phone 7960 receives power from only one source—the other power sources are used as backup.
The Cisco IP Phone 7960 and switch automatically determine which power source the Cisco IP Phone 7960 uses, as follows:
1. If you plug a Cisco IP Phone 7960 into a wall power-socket before plugging the Ethernet cable into the network, the Cisco IP Phone 7960 is powered by its power cord.
2. If you then unplug the power cord, the Cisco IP Phone 7960 resets. If the switch port is configured for 10/100MB (as it is on the Catalyst 3524-PWR XL), the switch recognizes that the Cisco IP Phone 7960 has lost power and reinitializes the Cisco IP Phone 7960.
3. If the switch port is configured for 10 MB only, you must unplug the Ethernet cable from the Cisco IP Phone 7960 and plug it in again, enabling the switch to recognize that the Cisco IP Phone 7960 has lost power.
If you plugged the Ethernet cable into the Cisco IP Phone 7960 before you plugged in the power cord, the Cisco IP Phone 7960 receives power through the switch—unplugging the power cord does not cause the Cisco IP Phone 7960 to lose power.
If the switch reboots, the Cisco IP Phone 7960 is then powered by the power cord, and unplugging the power cord results in a Cisco IP Phone 7960 reset.
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Caution If you are powering a Cisco IP Phone 7960 through its Ethernet connection and intend to connect its Ethernet cable to a PC instead, wait 10 seconds or longer after unplugging the Ethernet cable before connecting the cable to the PC. PC network interface cards (NICs) cannot receive power through the network connection—if power reaches the NIC through the Ethernet cable, the NIC can be damaged. Waiting 10 seconds gives the switch enough time to recognize that there is no longer a Cisco IP Phone 7960 on the line and to stop providing power to the cable. |
If there is a commercial power failure and if data is being written to the SPE hard disk when power is lost, that data might be unrecoverable. In addition, all calls being processed by the system are dropped, and records associated with those calls are lost.
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Caution It is strongly recommended that you purchase an uninterruptible power supply (UPS) to provide backup power to the Cisco ICS 7750. |
In the Cisco ICS 7750 Getting Started Guide and the Cisco ICS 7750 Hardware Installation Guide, there are references to the Cisco RPS 300. The Cisco RPS 300, which supports the Cisco ICS 7750 and Catalyst 3524-PWR XL switches, will be available in late 2000.
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Caution A Catalyst 3524-PWR XL 10/100 port needs up to 10 seconds to initially detect, power, and link to a Cisco IP Phone. If you disconnect the Cisco IP Phone before the link has been established, you must wait 10 seconds before connecting another network device (other than another Cisco IP Phone) to that switch port. Failure to do so can result in damage to that network device. |
This section describes issues related to transmitting voice traffic over an IP network.
Voice over IP (VoIP) enables a Cisco ICS 7750 to carry voice traffic (for example, telephone calls and faxes) over an IP network. VoIP is primarily a software feature; however, to support this feature, a Cisco ICS 7750 must be equipped with an MRP containing at least one VIC or VWIC. The LAN/WAN multiservice routing capabilities available on these cards provides analog and digital (T1) VoIP gateway capabilities for packetized voice traffic.
In VoIP the DSP segments the voice signal into frames, which are then coupled in groups of two and stored in voice packets. These voice packets are transported using IP in compliance with ITU-T specification H.323. Because voice packets sent over an IP network are sensitive to delay, you need to have a well-engineered network end-to-end to successfully use VoIP.
Fine-tuning your network to adequately support VoIP involves a series of protocols and features geared toward quality of service (QoS). It is beyond the scope of this document to explain the details relating to QoS. Cisco IOS software provides many tools for enabling QoS on your backbone, such as Random Early Detection (RED), Weighted Random Early Detection (WRED), Fancy queuing (custom, priority, or weighted fair queuing), and IP precedence. To configure your IP network for real-time voice traffic, you need to consider the entire scope of your network, and then select the appropriate QoS tool or tools.
The following section describes what happens when a two-party voice call is placed using VoIP:
1. The user picks up the handset, signaling an off-hook condition to the Cisco ICS 7750.
2. The Cisco ICS 7750 transmits a dial tone signal to the user.
3. The user dials a telephone number—the digits of that number are stored on the Cisco ICS 7750.
4. After the user has entered enough digits to match a destination pattern stored in Cisco CallManager (running on the Cisco ICS 7750), the number is mapped to an IP host. The IP host typically has a direct connection to the destination telephone number.
5. Cisco CallManager uses the H.323 session protocol to establish two channels—one for transmission and one for reception—over the IP network.
6. The CODECs are enabled at both ends of the connection, and the conversation proceeds using RTP/UDP/IP as the protocol stack.
7. Any call-progress indications (or other signals that can be carried in-band) are transmitted over the voice path as soon as an end-to-end audio channel is established. Signaling that can be detected by the voice ports on the connected MRP card (such as digits that are dialed by the user after the call setup is complete) is captured and carried over the IP network.
8. When the user at either end of the connection hangs up, the session ends. Each end becomes idle, waiting for the next off-hook condition to trigger another call setup.
When connecting switched voice ports on the Cisco ICS 7750 directly to the Public Switched Telephone Network (PSTN), use the configuration described in this section so that you do not expose your network to telephone fraud.
The Cisco ICS 7750 can connect a user placing a call from the PSTN directly to your telephone network. You can configure the Cisco ICS 7750 as a phone switch that can switch a user to any location in that network, even to remote locations that are connected again to another PSTN. If your Cisco ICS 7750 has Foreign Exchange Office (FXO) ports (on an MRP card) that connect the PSTN to analog lines in your telephone network, configure those FXO ports by using a private line auto ringdown (PLAR) connection, as follows:
| Step | Command | Purpose |
|---|---|---|
Step 1 | MRP(config)# voice-port slot/port | Enter voice-port configuration mode. The voice-port configuration commands are nested so that all subsequent commands affect only the specified voice port. |
Step 2 | MRP(config-voiceport)#
connection { plar | plar-opx}
string
| Configure the voice-port connection mode type (where string is the telephone number) using the plar option, or if the connection will be for a PLAR Off-Premises eXtension (OPX), use the plar-opx option. (Using the plar-opx option causes the FXO interface that you are configuring not to answer until the remote side answers.)
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Caveats describe unexpected behavior or defects in the following Cisco ICS 7750 software:
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Note For caveats for Cisco IOS Release 12.1(3a)XI1, refer to the Release Notes for the Cisco Integrated Communications System 7750 for Cisco IOS Release 12.1(3)XI. For caveats for Cisco CallManager, refer to Using Cisco CallManager 3.0 on the Cisco ICS 7750 and the Release Notes for Cisco CallManager Release 3.0(2d). |
This section describes caveats in System Manager 1.0.2.
This section describes caveats related to the System Manager initial configuration program.
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Caution If your system has two SPE cards, when you submit your changes at the completion of the System Manager initial configuration program, database replication will begin. Database replication can take up to 20 minutes to complete—do not attempt to reboot or interact with the system until database replication is complete. |
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Caution When changing passwords in the System Manager initial configuration program, record your passwords as suggested in the Cisco ICS 7750 Getting Started Guide. Losing or forgetting your password prevents you from accessing the system and might require that a new software image be loaded on the SPE cards. |
Step 2 In Terminal Services Client, choose Start > Programs > Administration Tools > Services.
Step 3 Locate SNMP Service in the list on the right, right-click it, and choose Restart.
This section describes caveats related to the System Manager Monitor page (accessed by clicking the Monitor tab from the System Manager home page).
This section describes caveats related to the System Manager MRP Manager page (accessed by clicking the MRP Manager tab from the System Manager home page).
Step 2 Enter the following command to open a Telnet session with the MRP:
telnet <MRP IP address>
Step 3 Enter your login password.
Step 4 Enter privileged EXEC mode by entering the following command:
MRP> enable
Step 5 Enter your enable password.
Step 6 Change to Global configuration mode by entering the following command:
MRP# configure terminal
Step 7 Change to voice-port configuration mode by entering the following command, where port is the E&M port that you want to finish configuring:
MRP (config)# voice-port port
Step 8 Enter the following command to shut down the E&M voice port:
MRP (config-voiceport)# shutdown
Step 9 Enter the following command to start up the E&M voice port:
MRP (config-voiceport)# no shutdown
This section describes caveats related to the System Manager Software Upgrade page (accessed by clicking the Software Upgrade tab from the System Manager home page).
a. On the PC, launch a Web browser.
b. Enter the System Manager URL. For example:
http://<primary SPE IP address>/ics
c. Log in as Super Administrator (using the user ID admin, password admin) or as a user with software upgrade privileges.
Step 2 Click the Software Upgrade tab on the System Manager home page.
Step 3 Click Add Image on the right side of the Software Library table.
Step 4 Click Browse, and navigate to the image that you want to add.
Step 5 Click Upload to ICS 7750 to add the image to the Software Library table.
Step 6 From the Software Upgrade page, click Deliver to a system card next to the image that you want to install.
Step 7 Choose the target card from the Select a Target System Card drop-down list.
Step 8 Click Deliver. The image is uploaded to the card that you chose. This process takes from 4 to 6 minutes for a 4-MB file.
This section describes caveats related to other components of System Manager.
This section describes caveats in the Fault Management Module.
This section describes caveats related to problems caused by the improper shutdown of SPE cards.
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Note The conditions described in this section do not occur if you properly remove an SPE card. To remove an SPE, press its SHTDN button and wait for its STATUS LED to turn off, or . If an SPE card is removed from the chassis without being properly shut down, complete the following steps to verify that system degradation has not occurred as a result of the improper shutdown of an SPE: |
Step 2 If you do not find any problems related to the database, continue with Step 3. If there appear to be problems with the database, see "Restoring System Data,".
Step 3 On the PC, choose Start > Run.
Step 4 Open a Telnet session with the SPE:
telnet <secondary SPE IP address> 5000
telnet <primary SPE IP address> 5000
Step 5 Log in as an administrator (username administrator), and enter your password (the default is changeme).
Step 6 Enter the following command to stop the FMMServer on the SPE:
net stop FmmServer
Step 7 Enter the following command to restart the FMMServer on the SPE:
net start FmmServer
Step 8 If the system does not resume normal operation, contact your technical support representative for assistance.
This section describes a problem observed following the proper shutdown of an SPE card.
Step 2 Open a Telnet session with the operational SPE:
telnet <SPE IP address> 5000
Step 3 Log in as an administrator (username administrator), and enter your password (the default is changeme).
Step 4 Enter the following command to reset the slot number of the SPE that is not properly shut down:
fmmcli ResetCard -SlotNum <slot number> -ResetOption ViaAlarm
Step 2 Open a HyperTerminal session with the SAP:
Step 3 Press Ctrl-backslash (\). A menu similar to the following is displayed:
A. System Alarm Processor B. Primary System Processing Engine 200 C. System Switch Processor 1. Slot 1: Multiservice Route Processor 200 2. Slot 2: Multiservice Route Processor 200 3. Slot 3: Secondary System Processing Engine 200 4. 5. 6. Make a selection to switch:
Step 4 Press A to choose the SAP card and press Enter.
Step 5 Enter the following command:
SLPEnablePassword
Step 6 Enter your enable password.
Step 7 Enter the following command to reset the SPE slot:
set reset:<SPE slot number>,1,1
This section describes system behavior that occurs following an SPE failover on systems with two SPEs, where the secondary SPE takes over the functions of the primary SPE.
Step 2 Open a Telnet session on the secondary SPE by entering the following command:
telnet <secondary SPE IP address> 5000
Step 3 Log in as an administrator (username administrator), and enter your password (the default is changeme).
Step 4 Enter the following command to stop the FMMServer on the secondary SPE:
net stop FmmServer
Step 5 Enter the following command to restart the FMMServer on the secondary SPE:
net start FmmServer
Step 6 Verify that database replication is working properly, as described in the Using Cisco CallManager 3.0 on the Cisco ICS 7750 configuration note.
Step 2 In the Settings menu, use the down-arrow button to highlight the Ring Type.
Step 3 Press the Select button at the bottom of the screen.
Step 4 In the Ring Type menu, use the up and down arrow buttons to highlight a Ring Type.
Step 5 To listen to a Ring Type, press the Play button at the bottom of the screen.
Step 6 Press the up or down VOLUME button to increase or decrease the volume of the selected Ring Type.
Step 7 To select the Ring Type, press the Ok button at the bottom of the screen.
Step 8 Press the Save button at the bottom of the screen to save your changes.
Step 9 Press the Exit button to close the Settings menu.
This section describes caveats related to LEDs staying on when they should turn off.
Step 2 Open a Telnet session on the primary SPE by entering the following command:
telnet <SPE IP address> 5000
Step 3 Log in as an administrator (username administrator), and enter your password (the default is changeme).
Step 4 Navigate to c:\Program Files\Cisco Systems\ics\fmm
Step 5 Enter the following command to turn off the ALARM LED on the SSP:
fmmcli setled -slotnum 7 -color black -status off
The ALARM LED on the SSP should now be off.
Step 6 If the ALARM LED on the SSP is not off, refer to the "Solving Hardware Problems" chapter in the Cisco ICS 7750 Administration and Troubleshooting Guide.
Step 2 Open a Telnet session on the primary SPE by entering the following command:
telnet <SPE IP address> 5000
Step 3 Log in as an administrator (username administrator), and enter your password (the default is changeme).
Step 4 Navigate to c:\Program Files\Cisco Systems\ics\fmm
Step 5 Enter the following command to turn off the ALARM LED on the MRP:
fmmcli setled -slotnum <MRP slot number> -color black -status off
The ALARM LED on the MRP should now be off.
Step 6 If the ALARM LED on the MRP is not off, refer to the "Solving Hardware Problems" chapter in the Cisco ICS 7750 Administration and Troubleshooting Guide.
Step 2 Open a Telnet session on the primary SPE by entering the following command:
telnet <SPE IP address> 5000
Step 3 Log in as an administrator (username administrator), and enter your password (the default is changeme).
Step 4 Navigate to c:\Program Files\Cisco Systems\ics\fmm
Step 5 Enter the following command to turn off the ALARM LED on the SAP:
fmmcli setled -slotnum 8 -color black -status off
The ALARM LED on the SAP should now be off.
Step 6 If the ALARM LED on the SAP is not off, refer to the "Solving Hardware Problems" chapter in the Cisco ICS 7750 Administration and Troubleshooting Guide.
This section describes caveats related to other aspects of the Fault Management Module.
Step 2 Open a HyperTerminal session with the SAP:
Step 3 Press Ctrl-backslash (\). A menu similar to the following is displayed:
A. System Alarm Processor B. Primary System Processing Engine 200 C. System Switch Processor 1. Slot 1: Multiservice Route Processor 200 2. Slot 2: Multiservice Route Processor 200 3. Slot 3: Secondary System Processing Engine 200 4. 5. 6. Make a selection to switch:
Step 4 Press the number corresponding to the MRP card that you want to connect to and press Enter.
Step 5 Enter the following command:
SLPEnablePassword
Step 6 Enter your enable password.
Step 7 If a prompt similar to the following appears, the selected MRP is in ROMMON mode.
rommon >
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Tips To see a list of commands that are available in ROMMON mode, enter the help command at the rommon prompt. |
Step 8 Enter the following command to direct the IOS software on the MRP to resume execution at the point where it halted:
rommon > cont
Step 9 Press Enter again to display the IOS prompt.
Step 10 Repeat Step 3 through Step 9 for additional MRP cards.
Step 2 Open a Telnet session on the primary SPE by entering the following command:
telnet <SPE IP address> 5000
Step 3 Log in as an administrator (username administrator), and enter your password (the default is changeme).
Step 4 Navigate to c:\Program Files\Cisco Systems\ics\fmm
Step 5 Enter the following command to assign a host name to the UPS:
fmmcli setupshostname <UPS IP address>
Step 2 Open a Telnet session on the secondary SPE by entering the following command:
telnet <secondary SPE IP address> 5000
Step 3 Log in as an administrator (username administrator), and enter your password (the default is changeme).
Step 4 Enter the following command to stop the FMMServer on the secondary SPE:
net stop FmmServer
Step 5 Enter the following command to restart the FMMServer on the secondary SPE:
net start FmmServer
Step 6 Run the System Manager initial configuration program again to enable the system to discover the proper IP address of the secondary SPE.
Step 2 Open a Telnet session on the secondary SPE by entering the following command:
telnet <secondary SPE IP address> 5000
Step 3 Log in as an administrator (username administrator), and enter your password (the default is changeme).
Step 4 Enter the following command to stop the FMMServer:
net stop FmmServer
Step 5 Enter the following command to stop the FMMGuardian:
net stop FmmGuardian
Step 6 Enter the following command to start CDP:
net start cdp
Step 7 Enter the following command to start the FMMGuardian:
net start FmmGuardian
Step 8 Enter the following command to start the FMMServer:
net start FmmServer
Step 2 Open a Telnet session on the SPE by entering the following command:
telnet <SPE IP address> 5000
Step 3 Log in as an administrator (username administrator), and enter your password (the default is changeme).
Step 4 On the SPE, navigate to c:\Program Files\Cisco Systems\ics\fmm
Step 5 Enter the following command to reset the registry key on the SPE, enabling it to function as the primary SPE:
reg import MasterSBC.reg
Step 6 Run the System Manager initial configuration program again.
This section provides the following instructions:
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Note If the chassis has any empty slots, they are covered with blank panels when the Cisco ICS 7750 is shipped to you. Do not remove a panel covering an empty slot until you are ready to install a card in the slot. |
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Note You do not have to disassemble any system component or remove the chassis from the rack to perform any of the procedures described in this section. |
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Warning Removing cards, fans, and power supply modules can expose you to high-energy (high-amperage) circuits and possible ejection of molten metal, or to the shock hazard of telephony circuit voltages. Be sure to remove all rings, watches, and other jewelry from fingers, wrists, and arms before removing panels and devices. |
This section describes how to remove and replace SPE, MRP, SSP, and SAP cards. You do not need to turn off power for these hot-swap procedures.
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Caution You can install only one SAP and one SSP card in a single chassis. If you must hot swap the SAP, the cooling fans do not operate, and the system's ability to detect alarms associated with the operating environment, fans, and power supply modules is degraded until an operational SAP is properly re-inserted in the chassis. If you must hot swap the SSP, the system loses LAN connectivity, and calls being made from or to Cisco IP Phones that are routed through that SSP are disconnected until an operational SSP is properly re-inserted in the chassis. |
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Note Depending on your system configuration, hot swapping SPEs or MRPs can adversely affect users connected to the system. For example, if Cisco CallManager is running on only one SPE, hot swapping that SPE disconnects calls to or from the PSTN and prevents the system from processing further PSTN traffic until an operational SPE is properly re-inserted in the chassis. Similarly, hot swapping an MRP that is in the process of routing voice or WAN traffic prevents that traffic from reaching its destination. Contact your Cisco sales representative for guidelines on installing cards and software on your system for maximum availability and redundancy. |
Follow these steps, and refer to Figure 1 to remove a card:
Step 2 Completely loosen the card captive screws.
Step 3 Press the SHTDN button, and confirm that the STATUS LED on the card first blinks, and then goes off.
Step 4 After the STATUS LED turns off, press the upper and lower ejector levers outward at the same time to eject the card.
Step 5 Gently pull the card from the chassis.
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Caution When installing cards into the chassis, be sure to apply equal amounts of pressure to the top and bottom of the card. You can damage the card and the chassis backplane if you apply too much pressure to either the bottom or the top of the card. |
Follow these steps, and refer to Figure 2 to install a Cisco ICS 7750 card:
Step 2 With the top and bottom edges of the card in the card guides, gently slide the card into the chassis until you feel resistance. Because there are grounding clips near the front and rear of the card guides, you might need to increase the amount of force that you use to get the card past the grounding clips, particularly if this is the first time a card has been inserted in this slot. If you encounter extreme resistance, pull the card out slightly and push it back in again.
Step 3 Press the upper and lower ejection levers inward at the same time until they lock into their slots. This step firmly seats the card into the chassis.
Step 4 Repeat Steps 1 through 3 to install additional cards.
Step 5 When all cards have been installed, completely tighten the card captive screws on the top and bottom of the panel.
Cisco ICS 7750 power supply modules are hot-swappable. The power supply module remains off until it is firmly seated.
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Warning Before working on a system that has an on/off switch, turn OFF the power and unplug the power cord. |
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Warning Do not touch the power supply when the power cord is connected. For systems with a power switch, line voltages are present within the power supply even when the power switch is off and the power cord is connected. For systems without a power switch, line voltages are present within the power supply when the power cord is connected. |
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Warning This unit might have more than one power cord. To reduce the risk of electric shock, disconnect the two power supply cords before servicing the unit. |
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Caution If your system has only one power supply module installed and you need to hot swap the power supply module, install the new power supply module before removing the old one. |
When two power supply modules are installed in the chassis, you can install or remove one power supply module or turn on or off one power supply module without affecting system performance.
Follow these steps, and refer to Figure 3 to remove a power supply module from the chassis:
Step 2 Grasp the handle on the front of the power supply module, and gently pull the unit straight out of the chassis until it releases from the backplane connector.
Step 3 Continue to pull the unit out until it is free of the chassis.
Follow these steps to install a new power supply module:
Step 2 Slowly push the unit toward the rear of the chassis until the power supply module connector aligns with the connector on the backplane. Do not force the connection.
Step 3 Continue to push the power supply module toward the rear of the chassis until the connector is firmly seated.
Step 4 Tighten the two screws located on the top and bottom of the power supply module.
The chassis includes four fans in a front-accessible, hot-swappable fan tray. The fans cool the chassis slots, SPE hard-disk drives, and power supply modules. Air is taken in at the bottom-front of the chassis and is exhausted out the top-rear. Fan speeds are affected by the ambient temperature and controlled by the system alarm processor. The fans provide feedback to the alarm card to monitor the cooling operation. Individual fans are replaced by removing and replacing the entire fan tray.
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Caution Do not operate the system for more than 1 minute with the fan tray removed. |
You do not need to remove power for this procedure. Follow these steps, and refer to Figure 4 to remove the fan tray:
Step 2 Grasp the front of the fan tray and slowly pull the tray out of the chassis. Support the fan tray from the bottom, and lift the back edge of it over the front lip of the chassis.
Follow these steps to install a fan tray:
Insert the unit with a single, steady motion. Bouncing the fan tray during insertion might cause an alarm condition in the system. The unit should not be forced into the slot.
Step 2 Tighten the two captive screws located on the bottom front of the fan tray
This section describes Cisco ICS 7750 functionality that might not work exactly as described in the Cisco ICS 7750 documentation.
The following sections of the Cisco ICS 7750 Hardware Installation Guide are not completely accurate:
The System Manager User Interface (UI), as documented in the Cisco ICS 7700 System Manager User Guide, might not be identical to the System Manager UI that is running on your system. For the most current information on System Manager functionality, refer to the System Manager online help.
The System Software CLI command syntax begins with fmmcli, not with ics7700cli.
MRP cards run Cisco IOS Release 12.1(3a)XI1, not Cisco IOS Release 12.1(4)T.
The following sections describe the documentation available for the Cisco ICS 7750. These documents consist of hardware and software installation guides, Cisco IOS configuration and command references, system error messages, feature modules, and other documents.
Use these release notes with these documents:
The documents described in this section are available on CCO and on the Documentation CD-ROM:
On CCO, beginning under the Service & Support heading:
Technical Documents: Documentation Home Page: Voice Products: Cisco Integrated Communications System 7750
On the Documentation CD-ROM (part number DOC-CONDOCCD=) at:
Cisco Product Documentation: Voice Products: Cisco Integrated Communications System 7750
The following documents are available:
Printed versions of most of the platform-specific documents can be ordered as a boxed set (part number DOCS-7750=).
Most of the platform-specific documents are available on a product-specific CD-ROM that ships with each Cisco ICS 7750. Additional CDs can be ordered separately (part number DOCS-CD-7750=).
The Cisco IOS software documentation set consists of the Cisco IOS configuration guides, Cisco IOS command references, and several other supporting documents that are shipped with your order in electronic form on the Documentation CD-ROM, unless you specifically ordered the printed versions.
If you have an account with CCO, you can use Bug Navigator II to find caveats of any severity for any release. Click this path: Software Center: Cisco IOS Software: Cisco IOS Bug Toolkit: Cisco Bug Navigator II. You can also find Bug Navigator II at
http://www.cisco.com/support/bugtools.
The following documents are specific to or support Cisco IOS Release 12.1 and are on CCO and the Documentation CD-ROM:
Each module in the Cisco IOS documentation set consists of two books: a configuration guide and a corresponding command reference. Chapters in a configuration guide describe protocols, configuration tasks, Cisco IOS software functionality, and contain comprehensive configuration examples. Chapters in a command reference provide complete command syntax information. Use each configuration guide with its corresponding command reference.
On CCO and the Documentation CD-ROM, two master hot-linked documents provide information for the Cisco IOS software documentation set.
On CCO, beginning under the Service & Support heading:
Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Configuration Guides and Command References: Cisco IOS Interface Configuration Guide or Cisco IOS Interface Command Reference
On the Documentation CD-ROM at:
Cisco IOS Software Configuration: Cisco IOS Release 12.1: Configuration Guides and Command References: Cisco IOS Interface Configuration Guide or Cisco IOS Interface Command Reference
Table 3 describes the contents of the Cisco IOS Release 12.1 software documentation set, which is available in electronic form and in printed form upon request.
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Note You can find the most current Cisco IOS documentation on CCO and the Documentation CD-ROM. These electronic documents might contain updates and modifications made after the hard-copy documents were printed. |
You can find the Cisco IOS documentation set on CCO, beginning under the Service & Support heading:
Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Configuration Guides and Command References
You can find the Cisco IOS documentation set on the Documentation CD-ROM at:
Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Configuration Guides and Command References
| Books | Chapter Topics |
|---|---|
| Configuration Fundamentals Overview |
| Interface Configuration Overview |
| Voice over IP |
| Policy-Based Routing |
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Note Cisco Management Information Base (MIB) User Quick Reference is no longer published. For the latest list of MIBs supported by Cisco, see the Cisco Network Management Toolkit on Cisco Connection Online. From CCO, click on the following path: Service & Support: Software Center: Network Mgmt Products: Cisco Network Management Toolkit: Cisco MIB. |
If you have a CCO login account, you can access the Cisco Technical Assistance Center (TAC) at the following URL, which contains links and tips on configuring your Cisco products:
http://www.cisco.com/kobayashi/technotes/serv_tips.shtml
This URL is subject to change without notice. If it changes, point your Web browser to CCO and click on this path: Products & Technologies: Products: Technical Tips.
The following sections are on the Technical Tips page:
You can access the most current Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.
Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly. Therefore, it is probably more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.
Registered CCO users can order the Documentation CD-ROM and other Cisco Product documentation through our online Subscription Services at http://www.cisco.com/cgi-bin/subcat/kaojump.cgi.
Nonregistered CCO users can order documentation through a local account representative by calling Cisco's corporate headquarters (California, USA) at 408 526-4000 or, in North America, call 800 553-NETS (6387).
Cisco provides Cisco Connection Online (CCO) as a starting point for all technical assistance. Warranty or maintenance contract customers can use the Technical Assistance Center. All customers can submit technical feedback on Cisco documentation using the web, e-mail, a self-addressed stamped response card included in many printed documents, or by sending mail to Cisco.
Cisco continues to revolutionize how business is done on the Internet. Cisco Connection Online is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.
CCO's broad range of features and services helps customers and partners to streamline business processes and improve productivity. Through CCO, you will find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online support services, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.
Customers and partners can self-register on CCO to obtain additional personalized information and services. Registered users may order products, check on the status of an order and view benefits specific to their relationships with Cisco.
You can access CCO in the following ways:
You can e-mail questions about using CCO to cco-team@cisco.com.
The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract.
To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support, use www.cisco.com/techsupport.
To contact by e-mail, use one of the following:
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In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers and TAC e-mail addresses worldwide, consult the following web site: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.
If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.
You can e-mail your comments to bug-doc@cisco.com.
To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:
Cisco Systems, Inc.
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This document is to be used with the documents listed in the "Related Documentation" section.
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Cisco ICS 7750 Release Notes
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Posted: Mon Oct 2 14:16:42 PDT 2000
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