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Before you can successfully install the phone, your system administrator must prepare the network for your phone. If a technician is not installing your phone, verify with the system administrator that the network is ready for the phone, read the safety notices, and install the phone.
These sections help you install the Cisco IP Phone 7960:
These are the safety considerations for using the Cisco IP Phone. Read these notices before installing or using the phone. Translations of the warnings are available in the "Translated Safety Warnings" section.
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Warning Read the installation instructions before you connect the system to its power source. |
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Warning Ultimate disposal of this product should be handled according to all national laws and regulations. |
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Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. |
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Warning To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to telephone network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports use RJ-45 connectors. Use caution when connecting cables. |
The next warning applies when you use an external power supply.
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Warning This product relies on the building's installation for short-circuit (over current) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC, 10A international) is used on the phase conductors (all current-carrying conductors). |
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Caution The Cisco IP Phone 7960 is inoperable during a power outage if it is not supported by a UPS (uninterrupted power supply) when using either a local transformer or inline power on the LAN. This affects your ability to reach 911. |
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Caution Do not use the Cisco IP Phone 7960 to contact 911 if you are in a remote environment (remote from the Cisco CallManager when using the Cisco CallManager version of the phone, or remote from the switch), as it will provide incorrect location information to the 911 operator. |
Use this procedure to install the phone on a network that has already been prepared to host the phone.
Before You Begin
Refer to Figure 1 for an overview about how to connect the Cisco IP Phone 7960 to your PC, network, power, and headset. All ports are located at the rear of the phone base unit.
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Note Read the information in the "Safety Notices" section before installing the phone. |

Procedure
Step 2 Connect the handset and headset to their respective ports.
See the "Using the Headset" section for supported headsets.
Step 3 Connect a Category 3 or 5 straight-through Ethernet cable from another network device, such as a desktop computer, to the 10/100 PC access port on the phone (optional).
Step 4 Connect the power plug to the DC48V AC Adapter port (optional). Ensure that the cord passes through the retainer clips to the right of the 10/100 PC port.
The Cisco IP Phone 7960 can be powered by an external power source, a switching module, or a power patch panel. If you are not sure how your phone is receiving power, ask your system administrator.
The Cisco IP Phone 7960 includes an adjustable footstand. When placing the phone on a desktop surface, you can adjust the tilt height to several different angles in 7.5 degree increments from flat to 60 degrees. Alternatively, you can mount the phone to the wall using the footstand or using the optional wall mount kit.
These sections describe phone placement:
Adjust the footstand to the height that makes using the display and buttons most comfortable for you.
Procedure
Step 2 Adjust the footstand to its desired height.
You can mount the Cisco IP Phone 7960 on a wall using the footstand as a mounting bracket, or using the optional wall mount kit. Use this procedure to mount the phone on the wall using the standard footstand. To use the mount kit, follow the instructions included with that kit.
Before You Begin
Mounting the Cisco IP Phone 7960 on the wall requires some tools and equipment that are not provided with the phone, typically:
Figure 2 shows the location of the mounting holes.

Procedure
Step 2 Adjust the footstand so it is flat against the back of the phone.
Step 3 Modify the handset rest so that the handset remains on the handset rest when the phone is vertically placed.
a. Remove the handset from the rest.
b. Locate the tab (handset wall hook) at the base of the rest.
c. Slide this tab out, rotate it 180 degrees (left to right), and reinsert it.
d. Place the handset on the rest, hooking the ear-piece on the tab.
Step 4 Insert two screws into a wall stud, matching them to the two screw holes on the back of the footstand. The screws must protrude slightly, or you must use screws that include a protrusion designed for hanging phones.
The keyholes fit standard phone jack mounts.
Step 5 Hang the phone on the wall.
After the Cisco IP Phone 7960 has power connected to it, the phone begins its startup process by cycling through these steps:
1. These buttons flash on and off in sequence:
2. The LCD screen displays the Cisco Systems, Inc. copyright screen.
3. Messages display as the phone starts up. The message sequence differs based on the version of the phone you are using.
For the Cisco CallManager version of the phone, the message sequence is:
For the SIP version of the phone, the message sequence is:
4. The main LCD screen appears displaying:
If the phone successfully passes through these stages, it has started up properly.
If the phone does not successfully start up, contact your system administrator for help.
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Posted: Tue Jun 13 09:32:39 PDT 2000
Copyright 1989 - 2000©Cisco Systems Inc.