Search below for:

A

action buttons     1-3

answer

call     2-2

auto     2-1

B

button configuration dialog box     4-2

C

call

answer     2-2

disconnect (disconnect)     2-3

place a     2-7

place on hold     2-4

retrieve from hold (unhold)     2-5

transfer     2-6

can't login     5-1

caution

icon defined     viii

Cisco WebAttendant

always open in first Web browser     1-6

directory     3-1

directory (picture of)     3-1

do not browse to other Web sites     1-5, 1-6, 1-7

do not press F5 key     1-5

document conventions     viii

getting started     1-4

how the guide is organized     vii

logging in     1-7

overview     1-1

overview picture     1-2

related documentation     viii

setting up your Web browsing environment for Internet Explorer     1-5

speed dial     4-1

speed dial (picture of)     4-1

starting     1-6

using the interface     1-2

who should read the guide     vii

color     5-3

column

sort in directory     3-2

D

department

directory column     3-2

dial a call     2-7

dial tone     5-2

directory     1-4

column descriptions     3-1

department column     3-2

directory number column     3-2

first name column     3-2

last name column     3-2

names don't display     5-2

picture of     3-1

sort by name or number     3-2

sort columns     3-2

status column     3-1

status icons     3-1

using     3-1

directory number

directory column     3-2

disconnect

call     2-3

display     1-2

F

F5

do not press     1-5

first name

directory column     3-2

forward

see transfer

G

getting started     1-4

H

hang up

see disconnect

hold

hear a dial tone     5-2

place a call on     2-4

how to begin     1-4

I

icons

caution     viii

solid line     3-1

interface

using the Cisco WebAttendant     1-2

Internet Explorer

setting up Cisco WebAttendant for use with     1-5

L

last name

directory column     3-2

line status icon     3-1

lines

understanding     1-4

login     2-1

can't     5-1

to Cisco WebAttendant     1-7

login failed     5-1

logout     2-1

M

make a call     2-7

manual     2-1

N

Netscape Navigator

do not use with Cisco WebAttendant     1-6

note

defined     viii

O

offline     2-1

online     2-1

overview     1-1

picture of Cisco WebAttendant     1-2

P

place a call     2-7

primary line     1-4

R

related documentation     viii

requirements

Cisco IP Phone     1-1

retrieve

see unhold

S

secondary line     1-4

settings     2-1

SL     1-4

buttons disappeared     5-1

SL area     1-3

speed dial

number displays improperly     5-3

picture of area     4-1

setting buttons

using button configuration dialog box     4-2

using the directory     4-2

using the area     4-1

speed dial area     1-3

starting

Cisco WebAttendant     1-6

status

directory column     3-1

status icons

line     3-1

telephone     3-1

T

telephone status icon     3-1

transfer

call     2-6

hear a dial tone     5-2

troubleshooting

auto/manual button doesn't work     5-3

can't login     5-1

Cisco WebAttendant icons in system tray     5-2

Cisco WebAttendant is running but won't work     5-3

Cisco WebAttendant replaced by another Website     5-2

Cisco WebAttendant shut down     5-2

color changes not available     5-3

hear a dial tone after transfer or hold     5-2

login failed     5-1

names don't display in the directory     5-2

SLs disappeared and there is no server     5-1

speed dial number displays improperly     5-3

U

understanding

lines     1-4

SLs     1-4

unhold

call     2-5

using

directory     3-1

W

warning

always open Cisco WebAttendant in first Web browser     1-6

do not browse to other Wed sites     1-5, 1-6, 1-7

pressing F5 key     1-5

Web browser

open new instance for each site     1-5, 1-6, 1-7

setting up for Internet Explorer     1-5

X

xfer

see transfer

INDEX