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The following are ATM OC3 network module error messages.
Error Message
%ATMOC3-1-DISCOVER: The Network Module in slot [dec] did not initializeExplanation The network module has failed its initialization.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMOC3-1-GENERAL: [chars] errorExplanation A nonrecoverable error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMOC3-1-INITFAIL: The Network Module in slot [dec] failed to initialize (cause [chars])Explanation The network module has failed its initialization.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMOC3-1-INVALID_PCI_ID: The network module hardware reports an invalid [charsCisco IOS System Error Messages] device id of [hex]Explanation The ATMOC3 network module hardware may be defective.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMOC3-1-PCMCIA: The ATM Network Module in slot [dec] is incompatible with the PCMCIA controller in the routerExplanation The ATM OC3 network module is not compatible with the PCMCIA controller in the router.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMOC3-1-PVP: [chars] traffic type not allowed in a PVPExplanation This traffic type cannot be configured in a permanent virtual path (PVP).
Recommended Action Either change the traffic type of this virtual circuit (VC) or remove it from the PVP.
Error Message
%ATMOC3-1-PVP_VC: Failed to activate F4 [chars] VC. PVP [dec]Explanation The required control virtual circuit (VC) was not established.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMOC3-1-TOOBIG: [chars], packet(size [dec]) too bigExplanation A packet greater 256 bytes was received on this interface.
Recommended Action The system should recover. No action is required. If the problem recurs, it indicates an error that might be related to data traffic patterns. Copy the error message exactly as it appears, and report it to your Cisco technical support representative.
The following are ATM port adapter error messages.
Error Message
%ATMPA-3-BADPARTICLE: [chars]: bad rx particle 0x[hex] flags 0x[hex] index [dec]Explanation The port adapter host driver has detected that a duplicate rx host buffer was rejected.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-3-BADVCD: [chars] bad vcd [dec] packet - [hex] [hex] [hex] [hex] [hex] [hex]Explanation The port adapter has received a packet on a nonexistent virtual circuit (VC).
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-5-BADVCSETUP: ti1570_vc_setup failed. (vci [dec] of the last vpi [dec] exceeds (vc-per-vp - 3))Explanation The TI1570 chip reserves three RX DMA channels for operation, administration, and maintenance (OAM) cells. As a result, the last three VCIs of the last VPI block cannot be used for regular traffic.
Recommended Action Cisco recommends that you do not try different VCI and VPI combinations.
Error Message
%ATMPA-3-CMDFAIL: [chars] Command Failed at [chars] - line [dec], arg [dec]Explanation The port adapter has failed to process a command.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-1-CTRLMEMFAIL: [chars] control memory bad [dec]Explanation A memory test failed within the protocol control information (PCI) control memory. This error probably indicates that a memory chip has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-7-CWREG00: [chars] 0x[hex], [chars] 0x[hex], [chars] 0x[hex], [chars] 0x[hex]Explanation This message indicates that a segmentation and reassembly (SAR) CW4010 registers dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-7-CWREG01: [chars] 0x[hex], [chars] 0x[hex], [chars] 0x[hex], [chars] 0x[hex]Explanation This message indicates that a segmentation and reassembly (SAR) CW4010 registers dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-7-CWREG02: [chars] 0x[hex], [chars] 0x[hex], [chars] 0x[hex], [chars] 0x[hex]Explanation This message indicates that a segmentation and reassembly (SAR) CW4010 registers dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-7-CWREG03: [chars] 0x[hex], [chars] 0x[hex], [chars] 0x[hex], [chars] 0x[hex]Explanation This message indicates that a segmentation and reassembly (SAR) CW4010 registers dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-7-CWREG04: [chars] 0x[hex], [chars] 0x[hex], [chars] 0x[hex], [chars] 0x[hex]Explanation This message indicates that a segmentation and reassembly (SAR) CW4010 registers dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-7-CWREG05: [chars] 0x[hex], [chars] 0x[hex], [chars] 0x[hex], [chars] 0x[hex]Explanation This message indicates that a segmentation and reassembly (SAR) CW4010 registers dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-7-CWREG06: [chars] 0x[hex], [chars] 0x[hex], [chars] 0x[hex], [chars] 0x[hex]Explanation This message indicates that a segmentation and reassembly (SAR) CW4010 registers dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-7-CWREG07: [chars] 0x[hex], [chars] 0x[hex], [chars] 0x[hex], [chars] 0x[hex]Explanation This message indicates that a segmentation and reassembly (SAR) CW4010 registers dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-3-DISCOVER: found [dec] interfaces on bay [dec] (device ID [hex])Explanation The software could not identify the interface card.
Recommended Action Power down the system, reseat the interface card, and reboot the system. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-1-GIANTPAK: [chars] vc [dec] received a giant packet size [dec] -Explanation The port adapter has received a packet that is larger than the maximum size allowed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-3-INITFAIL: ATMPA (bay [dec]), Init Failed at [chars] - line [dec]Explanation The port adapter failed to complete hardware initialization.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-1-INVALIDCONFIG: VIP2-40 and below only supports one OC-3 ATM PA. The other PA bay needs to be emptied in order for the ATM PA to function.Explanation The bandwidth requirements of the installed port adapters exceed the rated capability of the processor.
Recommended Action Either remove one of the port adapters or upgrade the versatile interface processor (VIP).
Error Message
%ATMPA-2-INVDEVICE: Slot [dec] device is invalid (ID [hex])Explanation The ATM Deluxe protocol control information (PCI) driver found an incorrect PCI device ID during initialization. The incorrect PCI device could mean that a hardware failure caused an actual failure to read the ID or that the software must be upgraded to support hardware that did not exist when the software was written.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-7-MISC0: [hex][hex], [hex][hex], [hex][hex], [hex][hex]Explanation This message indicates that a segmentation and reassembly (SAR) miscellaneous dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-7-MISC1: [hex][hex], [hex][hex], [hex][hex], [hex][hex]Explanation This message indicates that a segmentation and reassembly (SAR) miscellaneous dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-7-MISC2: [hex][hex], [hex][hex], 1[hex][hex], 11 0x[hex]Explanation This message indicates that a segmentation and reassembly (SAR) miscellaneous dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-7-MISC3: 12 0x[hex], 13 0x[hex], 14 0x[hex], 15 0x[hex]Explanation This message indicates that a segmentation and reassembly (SAR) miscellaneous dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-3-NOTTI1570: Slot [dec] device is not TI1570 (ID [hex])Explanation The driver found a device type other than what it expected in the specified protocol control information (PCI) slot. If the device is a TI1570, a hardware failure may have occurred.
Recommended Action Power down the system, reseat the interface card, and reboot the system. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-3-NOTXDESCSPACE: [chars] No tx descriptor space in buffer, data block 0x[hex], data start 0x[hex]Explanation This message is probably caused by memory exhaustion. Memory could not be allocated by the driver for a packet.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message
%ATMPA-3-PCI_PERROR: TI1570 unit [dec]: PCI parity error (0x[hex])Explanation A parity error occurred on the specified protocol control information (PCI) bus. The parity error probably indicates an existing or developing hardware failure.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-3-PCIMEMNOTENOUGH: Only [hex] bytes of memory available for [chars]Explanation The port adapter requires more protocol control information (PCI) memory. The installed amount is less than required by the drivers for packet buffers.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-7-REG00: [chars] 0x[hex], [chars] 0x[hex], [chars] 0x[hex]Explanation This message indicates that a segmentation and reassembly (SAR) APU registers dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-7-REG01: [chars] 0x[hex], [chars] 0x[hex], [chars] 0x[hex]Explanation This message indicates that a segmentation and reassembly (SAR) APU registers dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-7-REG02: [chars] 0x[hex], [chars] 0x[hex], [chars] 0x[hex]Explanation This message indicates that a segmentation and reassembly (SAR) APU registers dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-7-REG03: [chars] 0x[hex], [chars] 0x[hex], [chars] 0x[hex]Explanation This message indicates that a segmentation and reassembly (SAR) APU registers dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-1-REGFAIL: register [hex] write value 0x[hex] but read 0x[hex]Explanation The port adapter failed to write a register.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-1-RPTFAIL: [chars] failed to send report [dec] at [chars] - line [dec]Explanation The port adapter failed to send a report from the Versatile Interface processor (VIP).
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-3-RXDMANOTINACT: RX DMA entry [hex] not going inactiveExplanation A receive direct memory access (DMA) channel failed to deactivate during the shutdown of a virtual circuit. This failure could be caused by hardware or software problems.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-3-RXFREEZE: [chars]: receive freeze [dec]Explanation Excessive traffic congestion on the ATM interface may have resulted in cell loss. The cell buffers of the protocol control information (PCI)-ATM interface were full when a cell arrived on the interface, resulting in a receive freeze condition.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-3-SARCRASH: [chars]: SAR[dec] Chip Crashdump:Explanation The segmentation and reassembly (SAR) chip reloaded, and the interface is being reset.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-3-TXDMANOTFLUSHED: TX DMA not flushedExplanation A transmit direct memory access (DMA) channel failed to flush its buffers during the shutdown of an ATM interface. This failure could originate in hardware or software.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-3-TXFREEZE: [chars]: transmit freeze [dec]Explanation This message indicates that the specified protocol control information (PCI)-ATM interface had to stop the transmitter while waiting for data.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMPA-3-UNSUPPORTED: [chars]: Non supported commandExplanation An attempt was made to configure a rate queue on an ATM Lite port adapter that does not support rate queues.
Recommended Action Check the configuration and try again, avoiding unsupported features.
The following are ATM signalling subsystem error messages.
Error Message
%ATMSIG-3-ATMSIG_CUG_DELETE_FAILED: ATMSIG([chars])Explanation A software error occurred during removal of a member from a closed user group. Other error messages appearing immediately prior to this one may be related.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMSIG-3-ATMSIG_CUG_INSERT_FAILED: ATMScommand IG([chars])Explanation A software error occurred during addition of a member to a closed user group. Other error messages appearing immediately prior to this one may be related.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMSIG-3-ATMSIG_LISTEN_FAILED_DUP: Duplicate LISTEN by [chars] for existing NSAP [chars] owned by [chars]Explanation An application attempted either to LISTEN on an NSAP owned by another application or to LISTEN for the same NSAP twice.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMSIG-3-ATMSIG_PRTY_DELETE_FAILED: ATMSIG([chars] [dec],[dec] - %04d/%02d) avl prty del failed:svc 0x[hex] party 0x[hex]Explanation A software error occurred during removal of a party from a point-to-multipoint call. Other error messages appearing immediately prior to this one may be related.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMSIG-3-ATMSIG_PRTY_INSERT_FAILED: ATMSIG([chars] [dec],[dec] - %04d/%02d) avl prty ins failed:svc 0x[hex] party 0x[hex]Explanation A software error occurred during addition of a party to a point-to-multipoint call. Other error messages appearing immediately prior to this one may be related.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMSIG-3-ATMSIG_SVC_DELETE_FAILED: ATMSIG([chars] [dec],[dec] - %04d/%02d) SVC wavl del failed:svc 0x[hex]Explanation A software error occurred during closure of a switched virtual circuit (SVC). Other error messages appearing immediately prior to this one may be related.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMSIG-3-ATMSIG_SVC_INSERT_FAILED: ATMSIG([chars] [dec],[dec] - %04d/%02d) SVC wavl ins failed:svc 0x[hex]Explanation A software error occurred during the creation of a switched virtual circuit (SVC). Other error messages appearing immediately prior to this one may be related.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMSIG-4-CONFIG_ERROR: Configuration Error: [chars] [chars]Explanation This message indicates a configuration error in the ATM Signalling subsystem. The message will display more specific information about the problem location.
Recommended Action Change the configuration to correct the error.
Error Message
%ATMSIG-3-DBINITFAIL: Signalling control block initialization failure, [chars]Explanation An internal software or resource error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMSIG-3-ENQFAIL: process_enqueue failed, [chars]Explanation An internal software error occurred during the handling of a user request.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMSIG-3-FAIL1STHALFLEG: 1st halfLeg failed, [chars]Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMSIG-3-FAIL2NDHALFLEG: 2nd halfLeg failed, [chars]Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMSIG-3-FAILASSERT: Assertion failed: [chars]Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMSIG-3-FAILHALFLEGREM: halfLeg removal failed, [chars]Explanation An internal software error has occurred. This message should be displayed only when verbose debugging is enabled for a switched virtual circuit (SVC).
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMSIG-3-FAILXCONN: Xconnect failed, [chars]Explanation An internal software error has occurred during the installation of a switched virtual circuit (SVC) cross-connect.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMSIG-3-INVPNNIMSG: Invalid msg from routing/pnni : [chars]Explanation This message indicates an error in the Private Network-Network Interface (PNNI) routing subsystem. It could be caused by an internal software error or by bad control information received from peer equipment. The message will contain additional information that can help locate the cause. Any message with "NULL" probably indicates a problem with this system; others probably point at the peer equipment.
Recommended Action Check this system and the peer equipment for any obvious errors. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMSIG-3-NOCALLREF: Cannot find a Callref value to allocate: [chars]Explanation This message indicates an internal software error, probably including memory exhaustion.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMSIG-3-NOSVC: no SVC, [chars]Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
The following are ATM Service Specific Connection Oriented Protocol (SSCOP) error messages.
Error Message
%ATMSSCOP-3-SSCOPERR: INIT SSCOP -Intf : [chars], Event : [chars], State : [chars]Explanation A software error has occurred in the ATM SSCOP subsystem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATMSSCOP-5-SSCOPINIT: - Intf : [chars], Event : [chars], State : [chars]Explanation This message indicates a routine step of the ATM SSCOP initialization sequence.
Recommended Action No action is required.
Error Message
%ATMSSCOP-4-UNMATCHUNIVERSION: ([chars]): [chars]. Please verify peer UNI versionExplanation The ATM peer equipment appears to be running an old version of ATM UNI. Communication with it is not possible.
Recommended Action The ATM peer equipment may require attention. Verify that the UNI version of the ATM peer equipment is at least 3.1, and upgrade if necessary.
The following are PIMv2 AUTORP error messages.
Error Message
%AUTORP-4-MANY_RPS: Many items in learned RP queue: [dec]Explanation There is an abnormally large number of items in the Route Processor (RP) queue. This could indicate that the system CPU is overloaded.
Recommended Action Reduce other system activity to ease processor demands. If conditions warrant, consider changes to the network architecture to handle more volume, including upgrading to a larger router.
Error Message
%AUTORP-5-MAPPING: RP for [int]/[dec] is now [int]Explanation A new Route Processor (RP) has been selected for the subject group prefix.
Recommended Action No action is required.
Error Message
%AUTORP-4-PRM_DEL: Error expiring semi-static RP-mapping entry ([int]/[dec], RP:[int])Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%AUTORP-2-RADIXINIT: Error initializing the Auto-RP radix treeExplanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%AUTORP-4-RADIXINSERT: Error inserting a new entry into the RP-mapping radix treeExplanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
The following are PPP Bandwidth Allocation Protocol (BAP) error messages.
Error Message
%BAP-4-NOSTATE: [chars] [chars] [chars] in illegal state [dec]Explanation An internal software error has occurred.
Recommended Action Call your Cisco technical support representative and report the error message, the system version, and the router configuration. (Use the show version command to obtain the software version.)
Error Message
%BAP-4-WAVL: Failed to initialize AVL tree, BAP not startedExplanation BAP will not be operational and will not be negotiated.
Recommended Action Call your Cisco technical support representative and report the error message, the system version, and the router configuration. (Use the show version command to obtain the software version.)
The following are cable modem MAC controller interface error messages.
Error Message
%BCM3220-3-BADUNIT: msgtxt_badunitExplanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BCM3220-1-INITFAIL: msgtxt_initfailExplanation The hardware failed to initialize correctly.
Recommended Action Repair or replace the controller.
Error Message
%BCM3220-3-OWNERR: msgtxt_ownerrorExplanation An Ethernet interface is malfunctioning, or An internal software error has occurred.
Recommended Action Repair or replace the controller.
The following are Border Gateway Protocol (BGP) error messages.
Error Message
%BGP-3-ADDROUTE: Unable to add route for [chars] to radix trieExplanation An addition to the radix trie could not be completed because of an error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BGP-3-AFIINDEX: Address family index inconsistent in the neighbor [int] [dec] [dec]Explanation An internal data structure inconsistency has occurred. This is a rare situation and is a result of an internal problem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BGP-5-ADJCHANGE: neighbor [int] [chars] [chars]Explanation A BGP neighbor has either come up or gone down. The message describes the change. This message appears only if the log-neighbor-changes command is configured for the BGP process. This informational message normally appears as routers and BGP neighbors go up or down. However, unexpected neighbor loss might indicate high error rates or high packet loss in the network and should be investigated.
Recommended Action Investigate the reason for the loss of neighbors.
Error Message
%BGP-6-ASPATH: [chars] AS path [chars] received from [int]: [chars]Explanation The remote BGP peer has sent in an update that has an invalid autonomous system (AS) path.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BGP-3-BADMASK: Attempt to install route for [int] without valid mask in [chars]Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BGP-3-BADROUTEMAP: Bad parameters in the route-map [chars] applied for [chars]Explanation The route map parameters should be changed.
Recommended Action Correct the invalid parameters in the route map.
Error Message
%BGP-3-DELPATH: Attempted to delete path from an empty net for [chars]Explanation A BGP path could not be deleted because of an error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BGP-3-DELROUTE: Unable to remove route for [chars] from radix trieExplanation A deletion from the radix trie could not be completed because of an error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BGP-3-INSUFCHUNKS: Insufficient chunk pools for [chars], requested size [dec]Explanation The size of the static chunk pools is not correct. This error indicates an internal problem.
Recommended Action Collect chunk and BGP summary and report it to a Cisco technical support representative.
Error Message
%BGP-2-INSUFMEM: Insufficient memory for [chars] entryExplanation The requested operation could not be accomplished because of a low memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message
%BGP-3-MAXPATHS: Too many parallel paths for [int][inet], maximum is [dec]Explanation The number of parallel paths exceeds the configured limit.
Recommended Action Increase the number of parallel paths allowed.
Error Message
%BGP-4-MAXPFX: No. of prefix received from [int] (afi [dec]) reaches [dec], max [dec]Explanation The number of prefixes received from a neighhor has reached the warning limit.
Recommended Action Check the number of prefixes received from the neighbor and determine whether the limit should be increased.
Error Message
%BGP-3-MAXPFXEXCEED: No. of prefix received from [int] (afi [dec]): [dec] exceed limit [dec]Explanation The number of prefixes received from a neighhor exceeds the configured limit.
Recommended Action Check the number of prefixes received from the neighbor and determine whether the limit should be increased.
Error Message
%BGP-3-NEGCOUNTER: Prefix-accepted counter negative for peer [int], prefix [chars]Explanation The counter value for accepted prefixes is incorrect and less than zero. This is a rare situation and is a result of an internal problem.
Recommended Action Reset the session.
Error Message
%BGP-6-NEXTHOP: Invalid next hop ([int]) received from [int]: [chars]Explanation The remote BGP peer sent in a route with an illegal next hop.The given route was ignored.
Recommended Action No action is required.
Error Message
%BGP-3-NOBITFIELD: Could not allocate bitfield. Cannot open session to [chars]Explanation The allocation of neighbor index for this neighbor has failed because of a low memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message
%BGP-3-RADIXINIT: Radix trie initialization failedExplanation Initialization of the radix trie could not be accomplished because of a low memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message
%BGP-5-VERSION_WRAP: bgp version wrapped of [chars]Explanation The BGP table version has reached its maximum value and wrapped around. The message describes this event.
Recommended Action This message is informational. However, frequent occurrences of this event might indicate high error rates or high packet loss in the network and should be investigated.
The following are ISDN Basic Rate Interface (BRI) error messages.
Error Message
%BRI-1-INITFAIL: msgtxt_initfailExplanation The hardware failed to initialize correctly.
Recommended Action Repair or replace the controller.
Error Message
%BRI-1-NOMEMORY: msgtxt_nomemoryExplanation The requested operation could not be accomplished because of a low memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message
%BRI-4-NOSWITCH: msgtxt_initfailExplanation The ISDN leased line requires an ISDN switch type configuration.
Recommended Action Choose and configure a BRI switch type; if unsure, choose any switch.
The following are AS5200 BRIMUX board error messages.
Error Message
%BRIMUX-3-BADBRIMUX: Slot [dec] [chars]Explanation A BRIMUX firmware problem may be present.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BRIMUX-1-BADCODE: Software error: [chars]Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BRIMUX-3-BADDLACK: Slot [dec] BRIC, failed to acknowledge download data block [dec]Explanation A BRIMUX firmware problem may be present.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BRIMUX-3-BADDPM: Slot [dec] DPM, test failed at offset 0x[hex], expect 0x[hex], read 0x[hex]Explanation A BRIMUX board hardware problem may be present.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BRIMUX-3-BADULADDR: Slot [dec] BRIC, wrong upload address received 0x[hex], requested 0x[hex]Explanation A BRIMUX firmware problem may be present.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BRIMUX-3-BADULBLK: Slot [dec] BRIC, wrong block [dec] for data upload, expect [dec]Explanation A BRIMUX firmware problem may be present.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BRIMUX-3-BADULLEN: Slot [dec] BRIC, upload data length read [dec], truncate to [dec] bytesExplanation A BRIMUX firmware problem may be present.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BRIMUX-3-BADULREQ: Slot [dec] BRIC, failed to send upload data block [dec]Explanation A BRIMUX firmware problem may be present.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BRIMUX-5-CHANUPDOWN: B[dec] of BRI[dec] on slot [dec] BRIC, changed state to [chars]Explanation A B-channel on the BRIMUX board has changed state.
Recommended Action No action is required.
Error Message
%BRIMUX-4-HEARTBEAT: Slot [dec] BRIC, lost heartbeat for [dec] secondsExplanation A BRIMUX board hardware or firmware problem may be present.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BRIMUX-5-PORTUPDOWN: BRI[dec] on slot [dec] BRIC, changed state to [chars]Explanation A port on the BRIMUX board has changed state.
Recommended Action No action is required.
Error Message
%BRIMUX-5-UPDOWN: Slot [dec] BRIC, changed state to [chars]Explanation A BRIMUX board has changed state.
Recommended Action No action is required.
The following are Binary Synchronous Communications (BSC) protocol error messages.
Error Message
%BSC-3-BADLINESTATE: Line state Tx when receiving [chars] on line [chars]Explanation An unexpected receive occurred during a transmission.
Recommended Action Verify that the line has been consistently defined in regard to the carrier. If this message is continuously reported, issue the shut and no shut commands to restart the bisynchronous interface in question.
Error Message
%BSC-3-BADPEERTYPE: Peer [chars] is incorrect typeExplanation This message occurs only when BSC local acknowledgment is configured. It indicates that the serial interfaces that are using the BSTUN tunnel are configured incorrectly (both have been configured as a secondary).
Recommended Action Reconfigure the serial interfaces correctly to be a primary and secondary pair.
Error Message
%BSC-2-NOMEM: No buffers available on interface [chars]Explanation Memory in the router is exhausted.
Recommended Action Perform diagnostics on the router to locate the subsystem or interface responsible for consuming memory. The only action that will clear this situation is to reload the router.
The following are Block Serial Tunneling (BSTUN) error messages.
Error Message
%BSTUN-3-BADCONN: CONN: bad connection ([dec]), peer: [chars]Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BSTUN-3-BADLENOP: [chars]: bad len or unknown op, op [dec], len [dec]Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BSTUN-3-BADMAGIC: [chars]: wrong magic, mine [hex], theirs [hex] ([dec])Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BSTUN-3-BADMAGICTCP: [chars]: peer [chars], wrong magic, mine [hex], theirs [hex]Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BSTUN-3-BADPASSIVEOPEN: passive open from [int]([dec]) -> [dec] failedExplanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BSTUN-3-CONNILLSTATE: CONN: Peer [chars], illegal state [dec]Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BSTUN-6-CONNOPENFAIL: CONN: peer [chars] open failed, [chars] [[int]]Explanation An attempt to connect to a remote TCP BSTUN peer has failed.
Recommended Action Verify that the remote peer is accessible from this router, that it is running software capable of supporting BSTUN, and that it is configured correctly.
Error Message
%BSTUN-4-DUPROUTE: Cannot define duplicate route on the same groupExplanation This route command is defined on another interface belonging to the same group. Duplicate routes cannot be defined on the same group.
Recommended Action Consider defining a new group and moving this interface onto that group.
Error Message
%BSTUN-6-ERR: [chars]: [chars]: [chars], op [hex], len [dec]Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BSTUN-3-IFNOTSETUP: Could not setup interface for protocol [chars]Explanation BSTUN was unable to start the interface for handling the specified protocol traffic.
Recommended Action If this message appears while you are configuring BSTUN, check for other system errors, such as no available memory in the router, or the interface shutting down. If no obvious problem can be detected, record all the displayed values and any other BSTUN error messages, and contact your Cisco technical support representative.
Error Message
%BSTUN-2-NOBUF: Interface [chars], no buffer available to [chars]Explanation A memory shortage existed at the time that the configuration command was issued. This condition is rare and, under normal conditions, temporary.
Recommended Action Reconfigure the BSTUN group. If memory shortages persist, call your Cisco technical support representative for assistance.
Error Message
%BSTUN-3-NOGRPDEF: No bstun group defined on interface [chars]Explanation An action was taken that requires the previous definition of a BSTUN group number.
Recommended Action Make sure encapsulation bstun and the bstun group have been defined for the interface.
Error Message
%BSTUN-3-NOPEER: No peer configured to route frame with destination address [chars] (bstun group [dec])Explanation A BSTUN route has not been configured for the frame with a destination address.
Recommended Action If this message appears while you are debugging BSTUN, it indicates that no specific BSTUN route has been configured for the frames being received with the device address listed in the packet debug trace. You may choose to configure a BSTUN route, or ignore this message.
Error Message
%BSTUN-6-OPENED: [chars]: peer [chars] opened, [previous state [chars]]Explanation An attempt to connect a remote peer has been completed successfully (OPENED, PASSIVE-OPEN) or is in the process of being opened (OPENING). This is good, expected behavior.
Recommended Action No action is required.
Error Message
%BSTUN-6-OPENING: CONN: opening peer [chars], [dec]Explanation An attempt to connect a remote peer has been completed successfully (OPENED, PASSIVE-OPEN) or is in the process of being opened (OPENING). This is good, expected behavior.
Recommended Action No action is required.
Error Message
%BSTUN-6-PASSIVEOPEN: passive open [int]([dec]) -> [dec]Explanation An attempt to connect a remote peer has been completed successfully (OPENED, PASSIVE-OPEN) or is in the process of being opened (OPENING). This is good, expected behavior.
Recommended Action No action is required.
Error Message
%BSTUN-6-PEERSHUTDOWN: shutting down peer [chars] on [chars]Explanation A connection to a remote peer is being shut down. This is typically the result of user intervention in BSTUN reconfiguration or disabling. This is good, expected behavior.
Recommended Action No action is required.
Error Message
%BSTUN-4-PEERSTATE: Peer [chars], wrong state [dec] ([dec])Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BSTUN-6-PROCEXIT: Process terminating. Due to signal [dec]. Subcode [dec]. Address [hex].Explanation The BSTUN background process is terminating.
Recommended Action If this message appears while you are removing BSTUN from the configuration, no action is required. Otherwise, record all the displayed values and any other BSTUN error messages, and contact your Cisco technical support representative.
Error Message
%BSTUN-6-RECONNECT: PHDR: reconnect from peer [chars]Explanation A remote peer has reestablished a connection to this router.
Recommended Action No action is required.
Error Message
%BSTUN-3-SENDPUNT: [chars]: sent [chars] to [chars]Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BSTUN-4-SENDPUNTTCP: [chars]: sent [chars] to ([[int]])[int]Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BSTUN-6-TCPFINI: peer [chars] closed [previous state [chars]]Explanation A remote peer has closed a BSTUN connection with this router. This message can be caused by normal events, such as reconfiguration.
Recommended Action Examine the other router to see why it closed this connection with this peer.
Error Message
%BSTUN-6-TCPPEERSHUT: [chars] [chars], [int]([dec])Explanation This route has closed a BSTUN connection with a remote peer. This message can be caused by normal events, such as reconfiguration.
Recommended Action Examine this router to see why it closed this connection with this peer.
Error Message
%BSTUN-3-UNKPROTOEV: Unknown protocol event [dec] on interface [chars]Explanation An event that passed to the BSTUN layer for processing could not be decoded.
Recommended Action Perform a hard restart on the indicated interface.
The following are Cisco 1400 platform error messages.
Error Message
%C1400-4-BADINTFC: Interface [dec], (0-1 Onboard interfaces 2=WIC) Invalid interface (Unknown, Uninitialized or Bad Cookie value read)Explanation An unknown, uninitialized, or invalid cookie value was read.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C1400-4-INTFCNOFLH: Unable to load images or communicate over interfaceExplanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
The following are protocol control information (PCI) bus related error messages for the Cisco 1400 platform.
Error Message
%C1400_PCI-3-BADADDR: c1400_little_endian_addr: Attempted conversion of invalid address (0x[hex])Explanation A software error occurred in trying to determine protocol control information (PCI) device addressing. This is most likely a software error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C1400_PCI-3-BADADDR2: c1400_big_endian_addr: Attempted conversion of invalid address (0x[hex])Explanation A software error occurred in trying to determine protocol control information (PCI) device addressing. This is most likely a software error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C1400_PCI-3-BADPCIRD: PCI Configuration Read Cycle Failed for bus [dec], Device [dec], function [dec], register [dec]Explanation The specified protocol control information (PCI) bus configuration read failed. The mainboard must be replaced.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C1400_PCI-3-BADPCIWR: PCI Configuration Write Failed for bus [dec], Device [dec], function [dec], register [dec]Explanation The protocol control information (PCI) bus configuration write failed. The mainboard must be replaced.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C1400_PCI-3-BIG_ENDIAN_ADDR: qspan_little_endian_addr: Address (0x[hex]) operation is not supportedExplanation Conversion of a given address to an equivalent address in big endian spance is not supported by the QSpan protocol control information (PCI) device. This is most likely a software error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C1400_PCI-3-LITTLE_ENDIAN_ADDR: qspan_little_endian_addr: Address (0x[hex]) operation is not supportedExplanation Conversion of a given address to the equivalent address in little endian spance is not supported by the QSpan protocol control information (PCI) device. This is most likely a software error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C1400_PCI-3-PCI_NOT_EXIST: PCI Bus bridge does not existExplanation The protocol control information (PCI) bus bridge does not exist. The mainboard must be replaced.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
The following are Cisco 1600 platform error messages.
Error Message
%C1600-4-BADINTFC: Interface [dec], (0-1 Onboard interfaces 2=WIC) Invalid interface (Unknown, Uninitialized or Bad Cookie value read)Explanation The router is functional. However, there is an interface that the software does not recognize.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C1600-4-INTFCNOFLH: Unable to load images or communicate over interfaceExplanation The operation might have failed because of a transient network problem.
Recommended Action Retry the operation. If the problem persists, call your Cisco technical support representative for assistance.
The following are Cisco 1700 platform error messages.
Error Message
%C1700-3-BADIMAGE: The IOS image loaded supports voice. The platform you are running is not voice capable.Explanation The voice-capable IOS detects that it is running on a platform that does not support voice.
Recommended Action Check the image and the platform. If you must use voice, you should use a Cisco 1750 platform. If you do not require voice, you should load an image that does not include voice.
Error Message
%C1700-3-BADPA: Invalid Port Adaptor type ([dec]) reported for mainboardExplanation The virtual port adapter type derived from the mainboard type is not one of the supported types. It may be that this mainboard is a new mainboard type and the software release you are running does not support the new mainboard type.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C1700-1-OVERTEMP: System detected OVERTEMPERATURE condition. Putting the system in Power save mode and going to rommon. Please resolve cooling problem and restart systemExplanation The environmental monitor has detected a high-temperature condition.
Recommended Action Make sure that the room temperature is not too high and that air flow to the card is not blocked. If this condition persists, the environmental monitor might shut down the system. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
The following are Cisco 2600 platform error messages.
Error Message
%C2600-3-BADADDR: c2600_little_endian_addr: Attempted conversion of invalid address (0x[hex])Explanation A software error occurred in trying to determine protocol control information (PCI) device addressing.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C2600-3-BADADDR2: c2600_big_endian_addr: Attempted conversion of invalid address (0x[hex])Explanation A software error occurred in trying to determine protocol control information (PCI) device addressing.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C2600-3-BADBAYDEV: get_pci_dev_num: Invalid bay ([dec]) or device number offset (%D)Explanation A software error occurred in trying to determine protocol control information (PCI) device addressing.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C2600-3-BADDEVNO: pas_get_device_subunit: Invalid PCI device number: [dec]Explanation A software error occurred in trying to determine protocol control information (PCI) device addressing.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C2600-3-BADNV: Detected invalid NVRAM size: [dec] bytesExplanation The detected size of nonvolatile RAM (NVRAM) is not one of the supported sizes. The NVRAM may be defective.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C2600-3-BADPA: Invalid Port Adaptor type ([dec]) reported for mainboardExplanation The virtual port adapter type derived from the mainboard type is not one of the supported types. It may be that this mainboard is a new mainboard type and the software release you are running does not support the new mainboard type.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C2600-3-BADPCIRD: PCI Configuration Read Cycle Failed for bus [dec], Device [dec], function [dec], register [dec]Explanation A protocol control information (PCI) Bus Configuration Read cycle failed. The mainboard must be replaced.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C2600-3-BADPCIWR: PCI Configuration Write Cycle Failed for bus [dec], Device [dec], function [dec], register [dec]Explanation A protocol control information (PCI) bus configuration write cycle failed. The mainboard must be replaced.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C2600-3-NOMAC: Can't allocate MAC address for interface [int]/[int]Explanation All the available MAC addresses for the system have been allocated.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C2600-3-NVERASEFAIL: Failed to erase config due to internal errorExplanation The password protection feature failed to erase the configuration because an internal error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C2600-1-OVERTEMP: System detected OVERTEMPERATURE condition. Putting the system in Power save mode and going to rommon. Please resolve cooling problem and restart system!Explanation The environmental monitor has detected a high-temperature condition.
Recommended Action Make sure that the room temperature is not too high and that air flow to the card is not blocked. If this condition persists, the environmental monitor might shut down the system. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
The following MPC860 quad integrated communications controller messages relate to the Cisco 2600 platform.
Error Message
%C2600_MAINBOARD_ASYNC_PQUICC-3-NOMEMORY: No memory for [chars] of unit [dec]Explanation The router does not have enough memory to perform the requested function.
Recommended Action Consider adding more shared memory. Copy the error message exactly as it appears, and report it to your Cisco technical support representative.
The following are Catalyst 2900XL ATM module error messages.
Error Message
%C29ATM-4-AT_DEBUG: [chars]: [chars] : [dec]Explanation An error involving address table management has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C29ATM-4-AT_DEBUG_MAC: [chars]: [chars] : [sci_notation]Explanation An error involving address table management has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C29ATM-4-AT_DEBUG_TB: [chars]: [chars] : [dec]Explanation An error involving address table management has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C29ATM-4-AT_VLAN_DEBUG: [chars]: [chars] : [dec]Explanation An error involving address table management has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C29ATM-4-BIG_CONTROL_FRAME: AAL5 discarded because it is too large to buffer: vpi = [dec], vci = [dec], size = [dec]Explanation An AAL5 frame destined for Cisco IOS software was discarded because it was too large to buffer.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C29ATM-4-IF_IDB: [chars]: [chars]Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C29ATM-4-NOVCINFO: [chars] discarded because it is not associated with a VCD: vpi = [dec] vci = [dec]Explanation An operation, administration, and maintenance (OAM) cell or an AAL5 frame was discarded because it was not associated with a virtual circuit descriptor (VCD).
Recommended Action Check the configuration of your ATM switch.
Error Message
%C29ATM-3-NO_CREATE_VCC: Cannot create VCC [chars]Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C29ATM-3-OUT_BAD_VCD: The module attempted to transmit frame on a closed or non-existent VCD: vcd = [dec]Explanation The module attempted to send a frame on a closed or nonexistent virtual circuit descriptor (VCD).
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C29ATM-3-OUT_OF_VCD: Cannot create VCC for [chars], run out of VCDExplanation The module was unable to create a virtual channel connection (VCC) for the specified service.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
The following are Catalyst 2820 ATM module error messages.
Error Message
%C2KATM-4-BIG_CONTROL_FRAME: AAL5 discarded because it is too large to buffer: vpi = [dec], vci = [dec], size = [dec]Explanation An AAL5 frame destined for Cisco IOS software was discarded because it was too large to buffer.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C2KATM-4-NOVCINFO: [chars] discarded because it is not associated with a VCD: vpi = [dec] vci = [dec]Explanation An operation, administration, and maintenance (OAM) cell or an AAL5 frame was discarded because it was not associated with a virtual circuit descriptor (VCD).
Recommended Action Check the configuration of your ATM switch.
Error Message
%C2KATM-3-NO_CREATE_VCC: Cannot create VCC [chars]Explanation The module was not able to create a virtual channel connection (VCC) for the specified service.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C2KATM-3-OUT_BAD_VCD: The module attempted to transmit frame on a closed or non-existent VCD: vcd = [dec]Explanation The module attempted to send a frame on a closed or nonexistent virtual circuit descriptor (VCD).
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C2KATM-3-OUT_OF_VCD: Cannot create VCC for [chars], no free VCDsExplanation The module was unable to create a virtual channel connection (VCC) for the specified service.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
The following are Cisco 3600 platform error messages.
Error Message
%C3600-3-BADNV: Detected invalid NVRAM size: [dec] bytesExplanation The detected size of nonvolatile RAM (NVRAM) is not one of the supported sizes. The NVRAM may be defective.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C3600-3-BADPLAT: Unknown platform typeExplanation The Cisco IOS software image does not recognize the motherboard version of this router. This message could either indicate a hardware failure or indicate that the software must be upgraded to recognize newer hardware.
Recommended Action Verify that you are using a recommended revision of the Cisco IOS Software for your hardware. Upgrade the software if necessary. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C3600-3-CHASSIS: Unknown chassis modelExplanation The data stored in the midplane is corrupted or incomplete.
Recommended Action Contact your technical support department to update your system.
Error Message
%C3600-4-COOKIE: Corrupt or missing MAC address cookie using random base [sci_notation]Explanation The data stored in the midplane is corrupted.
Recommended Action Contact your technical support department to update your system.
Error Message
%C3600-4-MACBLKSIZE: Unknown MAC address block sizeExplanation The data stored in the backplane is corrupted or incomplete.
Recommended Action Contact your technical support department to update your system.
Error Message
%C3600-3-NOMAC: Can't allocate MAC address for interface [int]/[int]Explanation MAC address allocation failed because of an incorrect slot and port combination that exceeds the maximum available hardware.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C3600-3-NVERASEFAIL: Failed to erase config due to internal errorExplanation The password protection feature failed to erase the configuration because an internal error occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C3600-3-SLOTS: Number of slots in chassis is undefinedExplanation The data stored in the midplane is corrupt or incomplete.
Recommended Action Contact your technical support department to update your system.
Error Message
%C3600-4-VERSION_MISMATCH: Midplane data version mismatchExplanation The data stored in the midplane is corrupt or incomplete.
Recommended Action Contact your technical support department to update your system.
The following are voice driver for modular access routers error messages.
Error Message
%C542-3-ERROR_ANALYZE: Error analyzing the device in slot [dec].Explanation The port module in this slot could not be recognized.
Recommended Action Power down, reinsert the port module, and reboot. If this message recurs, call your Cisco technical support representative for assistance.
Error Message
%C542-3-ERROR_INIT_BLDR: [chars] Unable to download the Boot loader firmware, ret = 0x[hex]Explanation An error involving the initialization of the domain specific part (DSP) with the bootloader firmware has occurred.
Recommended Action Power down, reinsert the port module, and reboot. If this message recurs, call your Cisco technical support representative for assistance.
Error Message
%C542-3-ERROR_INIT_OVERLAY: [chars] Unable to download the Application overlay firmware. Status returned 0x[hex]Explanation An error involving the initialization of the domain specific part (DSP) with the application or overlay firmware has occurred.
Recommended Action Power down, reinsert the port module, and reboot. If this message recurs, call your Cisco technical support representative for assistance.
Error Message
%C542-1-ERROR_INTR: [chars] , Error interrupt occured type = 0x[hex]Explanation The transmit direct memory access (DMA) engine cannot get to the protocol control information (PCI) bus to read the descriptors.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C542-1-INCORRECT_DSP_ID: VPM at slot [dec]: Incorrect [dec] DSP-ID passed by SPIExplanation The domain specific part (DSP) ID provided by the SPI for download is not valid.
Recommended Action Call your Cisco technical support representative for assistance.
Error Message
%C542-3-INCORRECT_ID: VPM in slot [dec]: PCI device not supportedExplanation An interface controller device did not report the correct protocol control information (PCI) device ID.
Recommended Action Power down, reinsert the port module, and reboot. If this message recurs, call your Cisco technical support representative for assistance.
Error Message
%C542-3-INCORRECT_PMID: VPM at slot [dec]: Incorrect [dec] PM-ID device not supportedExplanation An interface controller device did not have the correct PM ID in the EEPROM cookie.
Recommended Action Run the test pas eeprom command and set the correct PM ID. If this message recurs, call your Cisco technical support representative for assistance.
Error Message
%C542-1-INSUFFICIENT_DSPS: VNM([dec]), cannot support all voice channels on VICsExplanation There are more voice channels on the VICs than can be supported by this network module. Some channels will be inoperative.
Recommended Action This condition is normal when a Basic Rate Interface (BRI) VIC coexists on a VNM with an analog VIC or when a BRI VIC is on a VNM-1. Otherwise, check the part number on the VIC card to see if it is supported in the version of Cisco IOS software that is operational operational on the router, or contact your Cisco technical support representative.
Error Message
%C542-1-NOPCIMEMORY: VPM ([dec]/[dec]), PCI memory unavailableExplanation The router or access server could not allocate memory for the descriptors.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C542-1-NO_DAUGHTER_CARD: VNM([dec]), vic card has an no known daughter cardsExplanation The software did not recognize any of the VIC card plugged into the port module.
Recommended Action Check the part number on the VIC cards to see if it is supported in the version of Cisco IOS that is operational on the router, or contact your Cisco technical support representative.
Error Message
%C542-1-NO_RING_DESCRIPTORS: No more ring descriptors available on [dec] slotExplanation The C542 driver cannot queue messages up to the Xilinx transmit direct memory access (DMA) engine for transmission.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information. Reset the domain specific parts (DSPs) on this port module.
Error Message
%C542-1-TOOBIG: [chars], packet(size [dec]) too bigExplanation A packet greater than 256 bytes has been received on this interface.
Recommended Action The system should recover. No action is required. If the problem recurs, it indicates an error that might be related to data traffic patterns. Copy the error message exactly as it appears, and report it to your Cisco technical support representative.
Error Message
%C542-1-UNKNOWN_VIC: VNM([dec]), vic daughter card has an unknown id of [hex]Explanation The software did not recognize the type of VIC daughter card that was plugged into the port module.
Recommended Action Check the part number on the VIC card to see if it is supported in the version of Cisco IOS that is operational on the router, or contact your Cisco technical support representative.
The following are Voice oer IP (VoIP) digital signal processor (DSP) Driver error messages.
Error Message
%C54x-1-NO_RING_DESCRIPTORS: No more ring descriptors available on [dec] slotExplanation The C54x digital signal processor (DSP) driver cannot queue messages up to the transmit direct memory access (DMA) engine for transmission.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C54x-1-TOOBIG: [chars], packet(size [dec]) too bigExplanation A packet greater than 256 bytes has been received on this interface.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
The following are Cisco Catalyst 5000 platform error messages.
Error Message
%C5RSP-6-BRIDGE_AFU: vlan [dec] could/could not be configured for bridgingExplanation A virtual LAN (VLAN) could not be reset with the proper bridging information.
Recommended Action To remedy the problem, configure the VLAN with or without bridging.
Error Message
%C5RSP-3-C5_BADIPC: bad message received from the NMPExplanation An unsolicited in-band interprocess communication (IPC) message was received by the router from the Network Management Processor (NMP).
Recommended Action No action is required.
Error Message
%C5RSP-3-C5_MACADRFAIL: can't get C5 Line Card Mac AddrExplanation An attempt by the RSP to query the C5IP for a Vlan 0 IP address has failed.
Recommended Action Reset the router from the console of the Network Management Processor (NMP). If problems persist, contact Cisco for a replacement.
Error Message
%C5RSP-3-C5_NMPMACADRFAIL: can't get NMP Mac AddrExplanation An attempt by the RSP to query the C5IP for a Vlan 0 MAC address has failed.
Recommended Action Reset the router from the console of the Network Management Processor (NMP). If problems persist, contact Cisco for a replacement.
Error Message
%C5RSP-3-C5_SAGE0FAIL: Length error occurred on dma channel 0Explanation A hardware error has occurred on transmit direct memory access (DMA) channel 0.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C5RSP-3-C5_SAGE1FAIL: Length error occurred on dma channel 1Explanation A hardware error has occurred on transmit direct memory access (DMA) channel 1.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C5RSP-3-C5IP_SLOTFAIL: can't get Catalyst 5000 Slot number of routerExplanation An attempt by the RSP to query the C5IP for the slot it is plugged into has failed.
Recommended Action Reset the router from the console of the Network Management Processor (NMP). If problems persist, contact Cisco for a replacement.
Error Message
%C5RSP-3-CANT_CREATE_VLAN: vlan [dec] can not be created. media not supportedExplanation An attempt to create a virtual LAN (VLAN) of media that are not supported has failed.
Recommended Action Configure the VLAN with a different media type.
Error Message
%C5RSP-3-INVALID_LOVE_LETTER: Invalid loveletter type, [dec], sent by c5ipExplanation IOS is receiving invalid messages from the C5IP.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C5RSP-3-MAXVLAN_EXCEEDED: can't configure more than 256 VLANSExplanation The virtual LAN (VLAN) router product can configure a maximum of 256 virtual LANs.
Recommended Action Delete unused VLANs before configuring new ones.
Error Message
%C5RSP-3-NMP_DELETE_VLAN: having problems deleting vlan [dec] on the NMPExplanation The in-band interprocess communication (IPC) message to the Network Management Processor (NMP) from the router to delete a virtual LAN (VLAN) has failed.
Recommended Action To remedy the problem, check the state of VLAN 0, check the state of the C5IP via the front panel LED, and check the state of the NMP. Reset the router.
Error Message
%C5RSP-3-NMP_INIT_FAIL: can't talk to NMP during initializationExplanation The in-band interprocess communication (IPC) router initialization message to the Network Management Processor (NMP) has failed
Recommended Action Check the state of VLAN 0, check the state of the C5IP via the front panel LED, and check the state of the NMP. Reset the router.
Error Message
%C5RSP-3-NMP_PROG_FAIL: NMP won't allow vlan [dec] configurationExplanation The in-band interprocess communication (IPC) message to the Network Management Processor (NMP) from the router to create a virtual LAN (VLAN) has failed.
Recommended Action Check the state of VLAN 0, check the state of the C5IP via the front panel LED, and check the state of the NMP. Reset the router.
Error Message
%C5RSP-6-NOSWIDB: vlan [dec] missing IDBExplanation The internal data structure of the virtual LAN (VLAN) is missing.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C5RSP-3-RSM_NMP_BRIDGE_INVALID: NMP returned invalid bridge id [dec] for [dec]Explanation The Network Management Processor (NMP) returned an invalid bridge ID to the Route Switch Module (RSM).
Recommended Action Make sure that the tr-brf vlan bridge ID on the Roue Switch Module (RSM) is configured on the NMP.
Error Message
%C5RSP-3-RSM_NMP_CONFIG_MISMATCH: RSM NMP mismatch in config for [dec], RSM [dec], NMP [dec]Explanation There is a mismatch in configuration for this virtual LAN (VLAN) on the Network Management Processor (NMP) and on the Route Switch Module (RSM).
Recommended Action Make sure that the parameters for this VLAN are the same on the NMP and on the RSM.
Error Message
%C5RSP-3-UNKNOWN_NMP_PROG: unknown timer for NMP programmingExplanation An unknown timer event has expired.
Recommended Action No action is required.
Error Message
%C5RSP-6-VLAN_INFO_MISSING: vlan [dec] info errantExplanation Internal information about the virtual LAN (VLAN) is missing.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
The following are Cisco 7200 platform error messages.
Error Message
%C7200_TDM-3-TDM_CLOSE: MT90820 Midplane Close connection failed - STo[dec], CHo[dec]Explanation An attempt to disable a midplane time-division multiplexing (TDM) connection has failed.
Recommended Action No action is required.
Error Message
%C7200_TDM-3-TDM_INV_CONN_REQ: Upper Layer made invalid TDM request - STo[dec], CHo[dec]Explanation An invalid request to use the time-division multiplexing (TDM) midplane has been made.
Recommended Action No action is required.
Error Message
%C7200_TDM-3-TDM_INV_DISC_REQ: Upper Layer made invalid TDM request - STo[dec], CHo[dec]Explanation An invalid request to use the time-division multiplexing (TDM) midplane has been made.
Recommended Action No action is required.
Error Message
%C7200_TDM-3-TDM_OPEN: MT90820 Midplane Open connection failed - STi[dec], CHi[dec], STo[dec], CHo[dec]Explanation An invalid request to use the time-division multiplexing (TDM) midplane has been made.
Recommended Action No action is required.
The following are Compression Advanced Interface Module (CAIM) error messages.
Error Message
%CAIM-1-ELMERREV: AIM in slot [int] not supported by this HW revisionExplanation The revision level of the Cisco C2600 platform Elmer PLD does not support compression AIM. The PLD must be reprogrammed.
Recommended Action The Cisco C2600 platform Elmer PLD must be reprogrammed to a later revision. Refer to the CCO Release Notes for the Cisco C2600 Platform and Compression AIM for an explanation of how to reprogram the PLD.
Error Message
%CAIM-1-HIFNERR: Caim [int]: Hifn 9711 Errors reported: 9711 Status 0x%lx DMA status 0x%lxExplanation The specified Compression Advanced Interface Module (CAIM) reported a Hifn9711 error. This is an indication of a serious malfunction of the Compression AIM or of the system bus.
Recommended Action The Compression AIM should be replaced.
Error Message
%CAIM-1-HIFNREV: Compression AIM type in slot [int] is not supported by this platformExplanation The Compression AIM installed is not supported by this platform.
Recommended Action Power off and replace the Compression AIM card.
Error Message
%CAIM-1-INITFAIL: CAIM [dec]: Initialization failed at [chars]Explanation The Compression Advanced Interface Module (CAIM) device would not reset properly. This message is indicative of a compression AIM hardware failure.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CAIM-1-INVELMT: Invalid CAIM element: [dec]Explanation The Compression Advanced Interface Module (CAIM) element number specified in the command is invalid. CAIM element numbers range from 0 to one less than the number of CAIMs possible in your system.
Recommended Action Verify the number of CAIMs present in your system.
Error Message
%CAIM-1-NODEV: AIM slot [dec]: Could not locate Compression AIM; found PCI vendor id 0x[hex] insteadExplanation The AIM ID PROM indicates that a Compression AIM is present, but the protocol control information (PCI) vendor or device ID was not that expected for a Compression AIM.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CAIM-1-NOMEMORY: CAIM [dec]: Memory allocation failure; could not allocate [chars]Explanation An attempt to allocate memory for the specified Compression AIM has failed. More RAM may be required to execute this image.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CAIM-1-NOSUCH: No such CAIM element: [dec]Explanation The Compression Advanced Interface Module (CAIM) element number specified is not present in the system. CAIM element numbers range from 0 to one less than the number of CAIMs present in your system.
Recommended Action Verify the number and presence of CAIMs in your system.
Error Message
%CAIM-1-PCIABT: Caim [int]: PCI Abort reported: status 0x%lxExplanation The specified Compression Advanced Interface Module (CAIM) reported a bus error (protocol control information (PCI) Abort).
Recommended Action This is an indication of a serious malfunction of the Compression AIM or of the system bus. The Compression AIM should be replaced. A second possible explanation is that there is a mismatch in the configured compression algorithm on either side of a serial link. This situation can also give rise to PCI abort problems. The recommended action in such cases is to configure matching compression algorithms on either side of the link and then to reboot the router that experienced the PCI Abort.
Error Message
%CAIM-6-SHUTDOWN: [chars] shutting downExplanation The specified Compression Advanced Interface Module (CAIM) is shutting down. It may have been physically removed. This message also occurs when the clear aim command is used.
Recommended Action This message occurs during normal operation. No action is required.
Error Message
%CAIM-6-STARTUP: [chars] starting upExplanation The specified Compression Advanced Interface Module (CAIM) has initialized successfully. This is an informational message only. It occurs during normal operation.
Recommended Action No action is required.
Error Message
%CAIM-1-UNEXPINT: Unexpected AIM InterruptExplanation Although there was no recognizable AIM installed in the system, an AIM interrupt was received from an unknown AIM device.
Recommended Action If there is a compression AIM installed in the C2600, it is defective and must be replaced. If there is another AIM installed in the Cisco C2600 platform, it must be removed. If there is no AIM installed, then the Cisco C2600 platform unit is defective and must be replaced.
The following are Modem Call Record error messages.
Error Message
%CALLRECORD-3-MICA_TERSE_CALL_FAILED_REC: [chars]Explanation A Terse Mica Call Failed Record has occurred.
Recommended Action No action is required.
Error Message
%CALLRECORD-3-MICA_TERSE_CALL_REC: [chars]Explanation A Terse Mica Call Record occurred.
Recommended Action No action is required.
Error Message
%CALLRECORD-3-MODEM_CALL_REC_ERROR: [chars]Explanation The record generated exceeded the system log capability.
Recommended Action No action is required.
The following are Call Control error messages.
Error Message
%CALL_CONTROL-6-APP_NOT_EXIST: The requested application does not exist any more. The event for the callid [dec] is being discarded.Explanation The event points to a session application that does not exist any more. The event is being discarded.
Recommended Action No action is required.
Error Message
%CALL_CONTROL-6-APP_NOT_FOUND: Application [chars] in dial-peer [dec] not found. Handing callid [dec] to default app.Explanation The inbound dial peer points to a session application that is not registered. The call is being handed to the default application.
Recommended Action Reconfigure the dial peer to have a valid application name.
Error Message
%CALL_CONTROL-6-CALL_LOOP:Explanation The incoming call has a global identifier already present in the list of currently handled calls. The call is being refused.
Recommended Action Check the configuration.
Error Message
%CALL_CONTROL-6-MAX_CONNECTIONS: Maximum number of connections reached for dial-peer [dec]Explanation The dial peer in question has reached its maximum number of connections for this configuration. No more calls will be taken on this dial peer.
Recommended Action No action is required. However, to increase the number of connections allowed to this dial peer, use the see maximum connections configuration command under the dial-peer configuration mode.
Error Message
%CALL_CONTROL-3-NORAWMSG: no free raw msg structure available from [chars] for signalling messageExplanation There were no RAWMSG structures remaining in the system pools to alert the router of a voice or signalling event.
Recommended Action Ensure that the voice port for which the event was reported is still operational. If not, clear the voice port.
The following are call management subsystem error messages.
Error Message
%CALL_MGMT-1-CALL_LIST: [chars]Explanation The specific message text is supplied by the Call Management software, indicating that internal data was corrupted because of a software error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CALL_MGMT-1-CPM_Q_POOL: [chars]Explanation The specific message text is supplied by the Call Management software, indicating a memory exhaustion condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message
%CALL_MGMT-1-INITSYS: [chars]Explanation The specific message text is supplied by the Call Management software, indicating an initialization failure. When this message occurs, the Call Management subsystem is not operational.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
The following are Content Aware Services Architecture (CASA) error messages.
Error Message
%CASA-4-BADMSG: Message parsing error: [chars]Explanation Content Aware Services Architecture (CASA) has failed to parse an incoming packet.
Recommended Action If this message is occurring repeatedly, enter the debug ip casa error command, record the output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CASA-3-BADVER: Incoming packet is CASA v[dec], this router is v[dec]Explanation A packet was received for the wrong version of Content Aware Services Architecture (CASA).
Recommended Action Verify that all CASA devices are running the same version of the protocol.
Error Message
%CASA-2-NOMEM: Out of memory: [chars]Explanation Content Aware Services Architecture (CASA) has failed to allocate memory.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message
%CASA-4-PORTCHANGE: Wildcard overlap: [chars]Explanation A Content Aware Services Architecture (CASA) wildcard, received on one port, has been overwritten by a service manager sending to another port. This message may appear once if you are migrating your service to a new forwarding-agent port, if it recurs, it could indicate a configuration problem.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CASA-4-SECURITY_FAIL: [chars] security information in CASA packet.Explanation A security check has failed.
Recommended Action Ensure that all Content Aware Services Architecture (CASA) systems are configured with the same password.
Error Message
%CASA-4-UNEXPECTED: Unexpected error: [chars]Explanation An unexpected error has occurred during Content Aware Services Architecture (CASA) operations.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
The following are ciscoBus controller error messages.
Error Message
%CBUS-3-ADDRFILTR: Interface [chars], address filter [chars] command failed, code [hex]Explanation The specified address filter command sent to the specified interface has failed with the displayed error code.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-AIPINVPLIM: Interface [chars], Invalid PLIM detected. Interface downedExplanation A software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-BADRXEOFVEC: [chars] ustatus: [chars] ([hex]), [hex] [hex] [hex] [hex]Explanation This message provides debugging information when an IP panics.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-BADTXEOFVEC: [chars] ustatus: [chars] ([hex]), [hex] [hex] [hex] [hex]Explanation This message provides debugging information when an IP panics.
Recommended Action Copy the error message exactly as it appears, and report it to your Cisco technical support representative.
Error Message
%CBUS-3-BADTXSTATE: [chars] ustatus: [chars] ([hex]), [hex] [hex] [hex] [hex]Explanation This message provides debugging information when an IP panics.
Recommended Action Copy the error message exactly as it appears, and report it to your Cisco technical support representative.
Error Message
%CBUS-3-BADVC: [chars] [dec]/[dec] got bad VC packet [hex] [hex] [hex] [hex] [hex] [hex] [hex] [hex]Explanation An interface received a packet with an incorrect VC encapsulation. This message indicates either a software or hardware problem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-BUFFER: Controller [dec], Error ([hex]), Buffersize = [dec], Bufferpool = [dec], number [dec]Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-CATMCFG: Interface [chars], Cannot config interface, CBus ATM MEM 0x[hex], status [dec]Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-CATMREJCMD: [chars] [chars] command failed (error code 0x[hex])Explanation The ciscoBus ATM microcode has rejected a command sent by the Route Processor (RP). The error code is the status value returned by the command.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-CATMRSET: Interface [chars], Error ([hex]) [chars] - aip_reset()Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-CATMRSETU: Unit [dec], Error ([hex]) [chars] - cbus_atm_reset()Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-5-CBADVCSETUP: Interface [chars], setup vc failed with vci exceeding (vc-per-vp - 3) on the last vpiExplanation The TI1570 chip reserves three RX direct memory access (DMA) channels for operation, administration, and maintenance (OAM) cells. As a result, the last three virtual channel identifiers (VCIs) of the last virtual path identifier (VPI) block cannot be used for regular traffic.
Recommended Action Avoid using different VCI and VPI combinations.
Error Message
%CBUS-3-CBUSBCE: Failed to select a BCE, response 0x[hex] - cbus_bce_update_ifa()Explanation A hardware or software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-CBUSBCEPERM: Failed to select a BCE, response 0x[hex] - cbus_bce_permissions_update()Explanation A hardware or software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-CCBCMDFAIL0: Controller [dec], cmd ([dec]) failed (0x[hex])Explanation A command sent from the system to an interface processor has failed to complete successfully.
Recommended Action The system has recovered by generating an error code to the requester. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-CCBCMDFAIL1: Controller [dec], cmd ([dec] 0x[hex]) failed (0x[hex])Explanation A command sent from the system to an interface processor has failed to complete successfully.
Recommended Action The system has recovered by generating an error code to the requester. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-CE3DSX3ERR: ([chars])Illegal E3 value - unit is [dec]Explanation An internal data structure is corrupted, and has caused the love note error message to drop.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-CFGCMDDROPPED: Config queue is full, command was dropped, slot [dec]Explanation The sending of a configuration command was retried. The receiving queues were still full after retries, therefore, the command was dropped.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-CORRUPT: Controller [dec], wrote 0x[hex], read 0x[hex], loc 0x[hex] - dci_memtest()Explanation A hardware component has failed an internal diagnostic test.
Recommended Action Replace the malfunctioning device.
Error Message
%CBUS-3-CT3DSX3ERR: ([chars])Illegal dsx3 value - unit is [dec]Explanation A software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-CT3STAT: Out of buffers--losing status information for CT3 on VIP cardExplanation An internal software resource has been exhausted.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-CTRACHECK: Interface [chars], Adapter Check Error ([hex] [hex] [hex] [hex])Explanation The Token Ring monitor firmware has detected a fatal error on the interface card.
Recommended Action Issue a clear interface command. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-CTRBADLOVE1: Interface [chars], SRB_COMPLETE lovenote received with unknown command (0x[hex])Explanation The system has received a message from the Token Ring interface but does not recognize the message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-CTRBADLOVE1_DUMP: Dump of MEMB followsExplanation The system is printing codes related to a previous love note error message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-4-CTRBADLOVE2: Interface [chars], Unexpected SRB_COMPLETE lovenote, command=0x[hex], result=0x[hex]Explanation The system has received an unsolicited message from the Token Ring interface. The system ignored the message and continued normal processing.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-CTRCMDFAILED: Interface [chars], CTR Command [chars] Failed, [chars] ([hex])Explanation A command sent from the system to the Token Ring interface has failed to complete successfully.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-CTRCMDFAILED2: Interface [chars], CTR Command [chars] Failed, Code [hex]Explanation A command sent from the system to the Token Ring interface has failed to complete successfully.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support operation, administration, and maintenance (OAM) output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-CTRINIT: Interface [chars], CTR Initialization Failed - [chars]Explanation The Token Ring interface has failed one of its internal self-tests.
Recommended Action Issue a clear interface command. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-CTRLRCMDFAIL0: Controller [dec], cmd ([dec]) failed (0x[hex]) count ([dec])Explanation A command sent from the system to an interface processor has failed to complete successfully.
Recommended Action The system has recovered by generating an error code to the requester.
Error Message
%CBUS-3-CTRLRCMDFAIL1: Controller [dec], cmd ([dec] 0x[hex]) failed (0x[hex]) count ([dec])Explanation A command sent from the system to an interface processor has failed to complete successfully.
Recommended Action The system has recovered by generating an error code to the requester.
Error Message
%CBUS-3-CTRRAMTEST: Interface [chars], RAM Addressing Test Failed - [chars]Explanation The Token Ring interface has failed its memory diagnostic tests.
Recommended Action Issue a clear interface command. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-CTRRSET: Interface [chars] failed to initializeExplanation The Token Ring interface has failed to insert itself into the Token Ring. The interface is placed into a reset state and will not automatically try to reinsert itself.
Recommended Action Issue a clear interface command. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-CTRUCHECK: Interface [chars], Microcode Check ErrorExplanation The Token Ring interface microcode has detected an unrecoverable error.
Recommended Action Issue a clear interface command. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-DAUGHTER: Unit [dec], daughter controller [dec] failed [chars] test - interface disabledExplanation A hardware component has failed an internal diagnostic test. Test output and descriptions of ranges follow.
Indicates the Multibus jumper setting for the ciscoBus controller, or a slot number in the Cisco 7000 platform.
Indicates the ciscoBus relative slot number (0 to 3, or in the Cisco 7000, 0 to 4) of the daughter card that has failed the test.
If the has failed test was memd read, the processor was able to write to shared ciscoBus buffer memory from the ciscoBus registers, but was unable to read back that memory through special commands to the daughter card.
If the failed test was memd write, writes to the memory device through the daughter card were not verified successfully with reads through the ciscoBus controller.
The daughter card under test responds successfully to some commands (otherwise the software would have received a DAUGHTER_NO_RSP message), but failed its memory device tests. The daughter card must be able to write to some memory device addresses; otherwise, it cannot respond to any commands.
Recommended Action First ensure that the daughter controller card is properly seated in its Multibus and ciscoBus connectors. Next, swap daughter cards and check whether the error follows the daughter card or the slot. If the message recurs, call your Cisco technical support representative for assistance.
Error Message
%CBUS-3-DAUGHTER_NO_RSP: Unit [dec], daughter [dec], not responding (0x[hex]) - disabledExplanation A hardware component has failed an internal diagnostic test. Test output and descriptions of ranges follow.
Indicates the Multibus jumper setting for the ciscoBus controller. Example>
Indicates the ciscoBus relative slot number (0 to 3, or in the Cisco 7000, 0 to 4) of the daughter card that has failed the test.
The hardware of the daughter card was recognized across the ciscoBus backplane, but the daughter card did not respond to the first command issued to it.
This condition is a result of one of the following: the daughter card did not reset, or the microcode on the card is in a hung state, or the card cannot fully communicate across the ciscoBus backplane (cannot read or write shared MEMD or does not get the MALU_ATTENTION signal across the ciscoBus).
Recommended Action First, make sure that the daughter card is properly seated in its Multibus and ciscoBus connectors. If the message recurs, call your Cisco technical support representative.
Error Message
%CBUS-3-FCICMDFAIL0: Controller [dec], cmd ([dec]) failed (0x[hex]) count ([dec])Explanation A command sent from the system to an interface processor has failed to complete successfully.
Recommended Action The system has recovered by generating an error code to the requester.
Error Message
%CBUS-3-FCICMDFAIL1: Controller [dec], cmd ([dec] 0x[hex]) failed (0x[hex]) count ([dec])Explanation A command sent from the system to an interface processor has failed to complete successfully.
Recommended Action The system has recovered by generating an error code to the requester.
Error Message
%CBUS-5-FDDICMD: '[chars]' is not supported on [chars]Explanation This command is not supported on this FDDI interface.
Recommended Action No action is required.
Error Message
%CBUS-3-FDDIRSET: Interface [chars], Error ([hex]) [chars] - fddi_reset()Explanation A hardware device did not respond appropriately to a request.
Recommended Action Make sure the device is functioning and is configured correctly.
Error Message
%CBUS-3-FDDIRSETU: Unit [dec], Error ([hex]) [chars] - fddi_reset()Explanation A hardware device did not respond appropriately to a request.
Recommended Action Make sure the device is functioning and is configured correctly.
Error Message
%CBUS-3-FSIPRSET: Interface [chars], Error ([hex]) [chars] - fsip_reset()Explanation A Fast Serial Interface Processor (FSIP) did not respond to a reset request from the Route Processor.
Recommended Action Check FSIP electrical connections, cable, and ciscoBus connections. An FSIP microcode reload will be required. If the check of electrical connections reveals no problems and the message recurs, call your Cisco technical support representative for assistance.
Error Message
%CBUS-3-HSSIRSET: Interface [chars], Error ([hex]) [chars] - hssi_reset()Explanation A hardware component did not respond to a reset command.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-INITERR: Interface [dec], Error ([hex]), idb [hex] [dec] [chars] - cbus_init()Explanation The switch processor or ciscoBus controller has signaled an error while processing a packet or selecting an interface. This indicates a software problem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-INTR: Interface [dec], idb [hex] [dec] [chars] - cbus_interrupt()Explanation The switch processor or ciscoBus controller has returned an invalid value.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-4-NOCOOKIE: [chars]-[dec] controller missing configuration data - disabledExplanation The controller type was derived from a hardware probe. The controller number indicates the ciscoBus relative slot number. This is a hardware error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-OUTHUNG: [chars]: tx[char] output hung ([hex] - [chars]), [chars]Explanation A transmission attempt on an interface has failed. The interface might not be attached to a cable, or there might be a software problem.
Recommended Action Check that the interfaces are all connected to the proper cables. If that is not the problem, call your Cisco technical support representative.
Error Message
%CBUS-3-POLLFAIL: Interface [chars] failed to respond, debug info followsExplanation A Token Ring interface card has failed to respond to periodic polling. This can indicate a software or hardware problem. See the message "CBUS-3-POLLFAILDAT" for the syntax of this message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-POLLFAILDAT: Int [dec]: [hex] [hex] [hex] [hex] [hex] [hex]Explanation This is the debugging information for the CBUS-3-POLLFAIL error.
Recommended Action This is a debug message only. No action is required.
Error Message
%CBUS-3-POTSTAT: Out of buffers--losing status information for POTENT on VIP cardExplanation An internal software resource has been exhausted.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-RESETNXI: Reset of removed interface [hex] ([chars])Explanation An interface reset was attempted on an interface that was removed from the router. This message appears if you use the shutdown command to bring down a removed interface.
Recommended Action No action is required.
Error Message
%CBUS-4-RSETFAIL: Interface [chars] failed to reset properly in [chars], code [hex]Explanation An interface reset command has failed. This error may indicate a software or hardware problem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-SERRSET: Interface [chars], Error ([hex]) [chars] - serial_reset()Explanation A software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-TESTFAIL: Unit [dec], failed [chars] test - interface disabledExplanation A hardware component has failed an internal diagnostic test.
Recommended Action Check switch settings on the interface cards. Check for proper unit numbers. Reset the cards. Replace the malfunctioning device.
Error Message
%CBUS-3-TXALLOC: Error ([hex]) tx_allocate - cbus_init()Explanation A hardware device did not respond appropriately to a request.
Recommended Action Make sure the device is functioning and is configured correctly.
Error Message
%CBUS-3-TXSTARTPENDACTIVE: [chars] ustatus: [chars] ([hex]), [hex] [hex] [hex] [hex]Explanation This message provides debugging information when an IP panics.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-UNKENC: Interface [chars], unknown encaps type [hex]Explanation A packet with an unknown encapsulation type was received from the CIP. The packet will be dropped.
Recommended Action Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that may provide information to determine the nature of the error. If you cannot determine the nature of the error from the error message text or from the show tech-support command output, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-UNKNOWN: [chars] ustatus: [chars] ([hex]), [hex] [hex] [hex] [hex]Explanation This message provides debugging information when an IP panics.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
The following are Call Control for H323 error messages.
Error Message
%CCH323-3-BAD_IP_ADDRESS: [chars]: illegal destination [chars]Explanation The IP address passed from call control API (CCAPI) in the call setup request is invalid.
Recommended Action Check the dial-peer configuration for the dial peer that matches the called party number. Ensure that the session target field contains valid IP address or DNS name.
Error Message
%CCH323-3-CALL_SETUP_FAILED: [chars]: call setup failedExplanation The call setup request has failed.
Recommended Action Verify that the remote destination identified by the IP address is reachable.
Error Message
%CCH323-3-CANNOT_ALLOCATE_CALL_INFO: [chars]: cannot allocate call info data structureExplanation Allocation of the CCH323 call information structure has failed because the system memory pool was exhausted.
Recommended Action This call will be terminated because of a lack of resources.
Error Message
%CCH323-3-CANNOT_ALLOCATE_CCB: [chars]: cannot allocate call control blockExplanation Allocation of the CCH323 call control block has failed. The allocation failure is possibly caused by an exhausted system memory pool.
Recommended Action This can be a catastrophic error. Report this error message immediately to a Cisco technical support representative.
Error Message
%CCH323-3-CANNOT_FIND_CCB: [chars]: cannot find CCH323 call control block based on callID [dec]Explanation The system cannot find a CCH323 call control block based on the specified call ID.
Recommended Action This message indicates that some events happen out of sequence. No action is required.
Error Message
%CCH323-3-CANNOT_INSERT_CCB: [chars]: cannot insert control block 0x[hex] to treeExplanation Insertion of this CCH323 call control block into the RBTree has failed. This condition can be related to a corrupted RBTree.
Recommended Action This can be a catastrophic error. Report this error message immediately to a Cisco technical support representative.
Error Message
%CCH323-3-CCAPI_CONNECT_ERROR: [chars]: cc_api_call_disconnected returns [dec]Explanation An error is returned when CCH323 attempts to call cc_api_call_connected.
Recommended Action No action is required.
Error Message
%CCH323-3-CCAPI_DISCONNECT_ERROR: [chars]: cc_api_call_disconnected returns [dec]Explanation An error is returned when CCH323 attempts to call cc_api_call_disconnected.
Recommended Action No action is required.
Error Message
%CCH323-3-CCH323_RSCMON_SETUP_FAILURE: [chars][dec]Explanation A failure was encountered in setting up the monitoring of H323 resources.
Recommended Action Try power-cycling the system. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CCH323-3-CCH323_UNKNOWN_EVENT: unknown event [hex]Explanation An unknown CCH323 event has occurred.
Recommended Action No action is required.
Error Message
%CCH323-2-GTKP_UNREGSTR: Gatekeeper [chars] requested unregister from Gateway [chars]Explanation The Gatekeeper requested to unregister from the Gateway.
Recommended Action If this action was not user intended, report this error message to a Cisco technical support representative.
Error Message
%CCH323-2-GTWY_REGSTR_FAILED: Gateway [chars] failed to register with Gatekeeper [chars] even after [dec] retriesExplanation The gateway has failed to register with Gatekeeper.
Recommended Action Report this error message immediately to Cisco technical support representative.
Error Message
%CCH323-2-GTWY_REGSTR_FAILED_ALT_GK: Gateway [chars] failed attempt to register with Alternate Gatekeeper [chars]Explanation The gateway has failed an attempt to register with the Alternate Gatekeeper.
Recommended Action Report this error message immediately to a Cisco technical support representative.
Error Message
%CCH323-2-GTWY_UNREGSTR: Gateway [chars] unregistered from Gatekeeper [chars]Explanation The gateway unregistered from the Gatekeeper.
Recommended Action If this action was not user intended, report this error message to a Cisco technical support representative.
Error Message
%CCH323-3-OSS_INIT_FAILED: [chars]: OSS init failure: errno = [dec]Explanation OSS ASN1 initialization has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CCH323-6-REGSTR: Gateway [chars] registered with Gatekeeper [chars]Explanation The gateway registered with the Gatekeeper.
Recommended Action No action is required.
Error Message
%CCH323-3-STRCALLHISFAIL: cch323_store_call_history: [chars]Explanation An insertion of an active H323 call record into the call history list has failed.
Recommended Action No action is required.
Posted: Fri Jun 16 11:45:29 PDT 2000
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