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Table of Contents

Release Notes for Cisco AS5800 Universal Access Servers for Cisco IOS Release 12.1

Release Notes for Cisco AS5800 Universal Access Servers for Cisco IOS Release 12.1

September 5, 2000


Note   You can find the most current Cisco IOS documentation on Cisco Connection Online (CCO).  These electronic documents may contain updates and modifications made after the hardcopy documents were printed.

These release notes for Cisco AS5800 universal access servers support Cisco IOS Release 12.1(4). These release notes are updated to describe new memory requirements, hardware support, software platform deferrals, and changes to the microcode or modem code and related documents.

For a list of the software caveats that apply to Cisco IOS Release 12.1, see Caveats for Cisco  IOS Release  12.1 that accompanies these release notes. The caveats document is updated for every maintenance release and is located on Cisco Connection Online (CCO)  and the Documentation CD-ROM.

Use these release notes with Cross-Platform Release Notes for Cisco  IOS Release 12.1 on CCO  and the Documentation CD-ROM.

Contents

These release notes describe the following topics:

Introduction

The Cisco AS5800 is a high-density, Integrated Services Digital Network (ISDN) and modem Wide Area Network (WAN) aggregation system that provides digital and analog call termination. It is intended to be used as a service provider dial point-of-presence (POP) or centralized enterprise dial gateway. The Cisco AS5800 consists of a dial shelf, a router shelf, and (optionally) a system controller:

The AC-input power shelf is an optional component of the Cisco AS5800 and is used to convert AC-input power into DC-output power for the DC-powered Cisco 5814 dial shelf. The AC-input power shelf contains two AC-input power supplies.

The AC-input to DC-output connection supplies -48V DC-output power to the dial shelf power entry modules (PEMs). The PEMs receive the -48V and transmit power to the filter module. Power flows through the filter module to the backplane where it is distributed to the dial shelf controller card(s) and feature cards.

The AC-input power shelf includes two 2,000 W, AC-input power supplies that plug into a common power backplane in the AC-input power shelf. A single AC-input power supply is capable of powering a fully configured Cisco 5814 dial shelf. The second power supply provides full redundancy.

Cisco AS5800/Voice Gateway

The Cisco AS5800/Voice Gateway enables highly scalable deployment of toll-quality voice and fax services over data networks. Enhanced with Cisco's IOS software and Service Node (SN) capabilities, the Cisco AS5800 supports features such as prepaid and postpaid calling card, 800 call redirect, voice activated dialing, and voice and fax mail.

The Cisco AS5800 is specifically designed to meet the demands of large service providers such as Post, Telephone, and Telegraphs (PTTs), regional bell operating companies (RBOCs), inter-exchange carriers (IXCs), and large Internet telephony service providers (ITSPs). The physical architecture of the Cisco AS5800 product enhances reliability, availability, and serviceability. Critical features to dial POP administrators include minimizing downtime, service costs, and time to deployment.

The Cisco AS5800 supports up to 2016 ports in a single system, thus offering the highest concentration of VoIP Digital Signal Processors (DSPs) available in a single voice gateway. The Cisco AS5800 offers breakthrough voice quality, density, and scalability, while continuing to provide the rich set of access, VoIP, and QoS services that are part of Cisco IOS software.

For more information on the Cisco AS5800, refer to the Cisco  AS5800 Universal Access Server Software Installation and Configuration Guide  (DOC-5800-SICG) or the Cisco  AS5800 Universal Access Server Hardware Installation Guide (DOC-5800-HICG) that shipped with your system.

For information on new features and Cisco IOS commands supported by Cisco IOS Release 12.1, see the "New and Changed Information" section and "Related Documentation" section.

System Requirements

This section describes the system requirements for Cisco IOS Release 12.1:

Memory Recommendations


Table 1: Memory Recommendations for the Cisco AS5800
System
Components
Feature
Set
Image Name Software Image Flash
Memory
Recommended
DRAM
Memory
Recommended
Cisco AS5800

IP Standard

IP Plus

c5800-p4-mz

16 MB

128 MB

Dial Shelf: Cisco 5814

IP Plus

dsc-c5800-mz

8 MB

32 MB

Cisco AS5800

Service Provider Standard

Service Provider IPSec 56

c5800-p456i-mz

16 MB

128 MB

Hardware Supported

Cisco IOS Release 12.1 supports the Cisco AS5800:

For detailed descriptions of the new hardware features, see "New and Changed Information" section. Table 2, Parts 1 and 2 detail the supported interfaces, cards, options, NPE support, and port adapters.


Table 2, Part 1: Supported Hardware for the Cisco AS5800
Interfaces, Cards Options, and Support Description In1
Interfaces

12-port T1 or E1 termination card

 

1- port channelized T3 (CT3) termination card

Modem Cards

72-port modem card (HMM)2

 

144-port modem card (DMM)3

Optional AC-input Power Shelves

Two AC-input power supplies

NPE Support

With any Cisco AS5800 software image, the maximum hardware configuration with an NPE-200 router shelf (RS7206) is one CT3 or two T 1/E 1 trunk cards and five DMMs or 10 HMMs for a maximum of 28 T 1/24 E 1 controllers and 720 modems.

If a larger configuration is desired, a second NPE-200 router shelf can be configured in split-shelf mode, or a single NPE-300 (RS7206 VXR).

The NPE call limitations for a Cisco AS5800/Voice Gateway are 672 calls per NPE-200 and 2016 calls per NPE-300. The NPE-200 does not support voice calls.

1The number in the "In" column indicates the Cisco IOS release when the interface was introduced. For example, (4) means an interface was introduced in Cisco IOS Release 12.1(4). If a cell in this column is empty, the interface was included in the initial base release.
272-port modem card requires 32M DRAM.
3144-port modem card requires 64M DRAM.


Table 2, Part 2: Supported Hardware for the Cisco AS5800
Router Shelf Port Adapter Description
RS7206 Router Shelf

PA-100VG

Single-Port 100 VG Port Adapter

PA-12E/2FE

Dual-Wide Ethernet-switch Port Adapter

PA-1C-E

1-Port ESCON Channel Port Adapter

PA-2CE1/PRI-120

2-Port Channelized E1/PRI Port Adapter, 120 ohm

PA-2CE1/PRI-75

2-Port Channelized E1/PRI Port Adapter, 75 ohm

PA-2CT1/PRI

2-Port Channelized T1/PRI Port Adapter

PA-2E3

2-Port E3 Serial Port Adapter with E3 DSU

PA-2FEISL-FX

2-Port Fast Ethernet/ISL 100BaseTx Port Adapter

PA-2FEISL-TX

2-Port Fast Ethernet/ISL 100BaseFx Port Adapter

PA-2H

Port Adapter, 2-Port HSSI

PA-4B-U

4-Port BRI Port Adapter, U Interface

PA-4E

Port Adapter, 4-Port Ethernet,10BT

PA-4R

Port Adapter, 4-Port Token Ring (Older Hermon Based)

PA-4R-DTR

Port Adapter, 4-Port Token Ring (Hawkeye Based)

PA-4R-FDX

Port Adapter, 4 Port Token Ring 4/16Mbps, Full Duplex

PA-4T+

Port Adapter, 4-Port Serial,5IN1

PA-5EFL

Port Adapter, 5-Port Ethernet,10FL

PA-8B-S/T

8-Port BRI Port Adapter, S/T Interface

PA-8E

Port Adapter, 8-Port Ethernet,10BT

PA-8T-232

Port Adapter, 8-Port Serial,232

PA-8T-V35

Port Adapter, 8-Port Serial,V.35

PA-8T-X21

Port Adapter, 8-Port Serial,X.21

PA-A2-4E1XC-E3ATM

CES Port Adapter E3/E1 120 ohms

PA-A2-4E1XC-OC3SM

CES OC3 Port Adapter 4E1 Ports 120 ohms

PA-A2-4T1C-OC3SM

ATM CES Port Adapter, 4T1 CES Ports and 1 OC3 ATM SM Port

PA-A2-4T1C-T3ATM

ATM CES Port Adapter, 4T1 CES Ports and 1 T3 ATM Port

PA-A3-E3

1-Port ATM Enhanced E3 Port Adapter

PA-A3-OC3MM

1-Port ATM Enhanced OC3c/STM1 Multi-Mode

PA-A3-OC3SMI

1-Port ATM Enhanced OC3c/STM1 Single Mode

PA-A3-OC3SML

1-Port ATM Enhanced OC3c/STM1 Single Mode

PA-A3-T3

1-Port ATM Enhanced DS3 Port Adapter

PA-CT3/4T1

Channelized DS3 Port Adapter with 4 T1

PA-E3

1 Port E3 Serial Port Adapter with E3 DSU

PA-F/FD-MM

Port Adapter,1-Port FDDI Full Duplex Multi-Mode

RS7206 Router Shelf (Continued)

PA-F/FD-SM

Port Adapter,1-Port FDDI Full Duplex Single-Mode

PA-FE-FX

Port Adapter,1-Port FE, 100FX

PA-FE-TX

Port Adapter,1-Port FE,100TX

PA-F-MM

Port Adapter,1-Port FDDI Multi-Mode

PA-F-SM

Port Adapter,1-Port FDDI Single Mode

PA-H

Port Adapter,1-Port HSSI

PA-POS-OC3MM

1-Port Packet/SONET OC3c/STM1 Multi-Mode Port Adapter

PA-POS-OC3SMI

1-Port Packet/SONET OC3c/STM1 Single Mode (IR) Port Adapter

PA-POS-OC3SML

1-Port Packet/SONET OC3c/STM1 Single Mode (LR) Port Adapter

PA-T3

1-Port T3 Serial Port Adapter with T3 DSUs

PA-T3+

1-Port T3 Serial Port Adapter Enhanced

SA-COMP/1

Service Adapter, Compression (64 VCs Stac)

SA-COMP/4

Service Adapter, Compression (256 VCs Stac)

RS7206VXR Router Shelf

PA-100VG

Single Port 100VG Port Adapter

PA-12E/2FE

Dual-Wide Ethernet-Switch Port Adapter

PA-1C-E

1 Port ESCON Channel Port Adapter

PA-2E3

2 Port E3 Serial Port Adapter with E3 DSU

PA-2FEISL-FX

2 port Fast Ethernet/ISL 100BaseTx Port Adapter

PA-2FEISL-TX

2 port Fast Ethernet/ISL 100BaseFx Port Adapter

PA-2H

Port Adapter, 2-Port HSSI

PA-4B-U

4 Port BRI Port Adapter, U Interface

PA-4E

Port Adapter, 4-Port Ethernet,10BT

PA-4R-DTR

Port Adapter, 4-Port Token Ring (Hawkeye Based)

PA-4T+

Port Adapter, 4-Port Serial,5in1

PA-5EFL

Port Adapter, 5-Port Ethernet,10FL

PA-8B-S/T

8 Port BRI Port Adapter, S/T Interface

PA-8E

Port Adapter, 8-Port Ethernet,10BT

PA-8T-232

Port Adapter, 8-Port Serial,232

PA-8T-V35

Port Adapter, 8-Port Serial,V.35

PA-8T-X21

Port Adapter, 8-Port Serial,X.21

PA-A2-4E1XC-E3ATM

CES Port Adapter E3/E1 120 ohms

PA-A2-4E1XC-OC3SM

CES OC3 Port Adapter 4E1 Ports 120 ohms

PA-A2-4T1C-OC3SM

ATM CES Port Adapter, 4T1 CES Ports and 1 OC3 ATM SM Port

PA-A2-4T1C-T3ATM

ATM CES Port Adapter, 4T1 CES Ports and 1 T3 ATM Port

RS7206VXR Router Shelf (Continued)

PA-A3-E3

1-Port ATM Enhanced E3 Port Adapter

PA-A3-OC3MM

1-Port ATM Enhanced OC3c/STM1 Multi-Mode

PA-A3-OC3SMI

1-Port ATM Enhanced OC3c/STM1 Single Mode

PA-A3-OC3SML

1-Port ATM Enhanced OC3c/STM1 Single Mode

PA-A3-T3

1-Port ATM Enhanced DS3 Port Adapter

PA-E3

1 Port E3 Serial Port Adapter with E3 DSU

PA-FE-FX

Port Adapter, 1-Port FE, 100FX

PA-FE-TX

Port Adapter, 1-Port FE,100TX

PA-GE

One-Port Gigabit Ethernet PA for 7200VXR

PA-H

Port Adapter, 1-Port HSSI

PA-POS-OC3MM

1-Port Packet/SONET OC3c/STM1 Multi-Mode Port Adapter

PA-POS-OC3SMI

1-Port Packet/SONET OC3c/STM1 Single Mode (IR) Port Adapter

PA-POS-OC3SML

1-Port Packet/SONET OC3c/STM1 Single Mode (LR) Port Adapter

PA-T3

1 Port T3 Serial Port Adapter with T3 DSUs

PA-T3+

1 Port T3 Serial Port Adapter Enhanced

Determining the Software Version

To determine the version of Cisco IOS software running on your Cisco AS5800, log in to the Cisco AS5800 and enter the show version EXEC command:

    router> show version
    Cisco Internetwork Operating System Software 
    IOS (tm) 12.1 Software (c5800-p4-mz), Version 12.1(4), RELEASE SOFTWARE
    

Upgrading to a New Software Release

For general information about upgrading to a new software release, see Cisco  IOS Upgrade Ordering Instructions located at:

http://www.cisco.com/warp/public/cc/pd/iosw/prodlit/957_pp.htm

Microcode and Modem Code Software

Microcode software images are bundled with the system software image. Bundling eliminates the need to store separate microcode images. When the router starts, the system software unpacks the microcode software bundle and loads the proper software on all the interface processor boards. Table 3 lists the current microcode versions for the Cisco AS5800.

You could have received a later version of modem code than the one bundled with the Cisco IOS software. The modem code in Flash memory is mapped to the modems. Unless you fully understand how Cisco IOS software uses modem code, it is important to keep the factory configuration.

The modem code release notes are on CCO  and the Documentation CD-ROM.

On CCO  at:

Technical Documents: Documentation Home Page: Access Servers and Access Routers: Firmware and Portware Information

On the Documentation CD-ROM at:

Cisco Product Documentation: Access Servers and Access Routers: Firmware and Portware Information


Table 3: Current Modem Versions
Modem Module Current Bundled Microcode Version Minimum Version Required

MICA modems

MICA portware Version 2.7.2.0

12.0(5)T and later

Feature Set Tables

The Cisco IOS software is packaged in feature sets consisting of software images—depending on the platform. Each feature set contains a specific set of Cisco IOS features.


Caution Cisco IOS images with strong encryption (including, but not limited to 168-bit (3DES) data encryption feature sets) are subject to United States government export controls and have limited distribution. Strong encryption images to be installed outside the United States are likely to require an export license. Customer orders may be denied or subject to delay due to United States government regulations. When applicable, purchaser/user must obtain local import and use authorizations for all encryption strengths. Please contact your sales representative or distributor for more information, or send an e-mail to export@cisco.com.

Table 4 lists the features and feature sets supported by the Cisco AS5800 in Cisco IOS Release 12.1 and uses the following conventions:


Note   This feature set table might contain a selected list of features. This table might not be cumulative or list all the features in each image.


Table 4: Feature List by Feature Set for the Cisco AS5800
Features Software Images
by Feature Set
IP Plus IPsec 56
Authentication and Accounting

Selecting AAA Server Groups Based on DNIS

Yes

Yes

IP Routing

Asynchronous Serial Traffic over UDP

Yes

Yes

Cisco AS5800/Voice Gateway

Yes

Yes

Easy IP (Phase 2) DCHP Server

Yes

Yes

IP Enhanced IGRP Route Authentication

Yes

Yes

OSPF Point-to-Multipoint Networks with Neighbors

Yes

Yes

Policy Routing Infrastructure Update

Yes

Yes

LAN Support

CLI String Search

Yes

Yes

Configuring RADIUS for Multiple User Datagram Protocol Ports

Yes

Yes

Dynamic Multiple Encaps for Dial-In over ISDN

Yes

Yes

L2TP Dialout

Yes

Yes

Parse Bookmarks

Yes

Yes

SS7

Yes

Yes

Subnetwork Bandwidth Manager

Yes

Yes

Management

Cisco IOS File System

Yes

Yes

Dial Shelf Controller Redundancy

Yes

Yes

Entity MIB

Yes

Yes

Process MIB

Yes

Yes

SNMP Version 3

Yes

Yes

Security

DSC Redundancy

Yes

Yes

Resource Pool Management Server

Yes

Yes

Resource Pool Management with Direct Remote Services

Yes

Yes

WAN Services

E1 R2 Signaling for AS5800 Access Servers

Yes

Yes

E1 R1 Signaling for AS5800 Access Servers

Yes

Yes

Frame Relay Enhancements for K2 Scalability

Yes

Yes

ISDN Advice of Charge

Yes

Yes

Layer 2 Tunneling Protocol (L2TP)

Yes

Yes

New and Changed Information

The following is a list the new hardware and software feature categories supported by the Cisco AS5800 for Cisco IOS Release 12.1. These categories are broken down by feature in Table 4.

Limitations and Restrictions

MIBs

The Cisco AS5800 supports the following MIBs:


Note   Cisco Management Information Base (MIB) User Quick Reference is no longer published. If you have an account with CCO, you can find the latest list of MIBs supported by Cisco. To reach the Cisco Network Management Toolkit, go to CCO, press Login, and click to Software Center: Network Mgmt Products: Cisco Network Management Toolkit: Cisco MIB.

Caveats

Caveats describe unexpected behavior in Cisco IOS software releases. Severity 1 caveats are the most serious caveats; severity 2 caveats are less serious.

For information on caveats in Cisco IOS Release 12.1, see Caveats for Cisco  IOS Release 12.1, which lists severity 1 and 2 caveats for Cisco IOS Release 12.1 and is located on CCO  and the Documentation CD-ROM.


Note   If you have an account with CCO, you can use Bug Navigator II to find caveats of any severity for any release. To reach Bug Navigator II, go to CCO and press Login. Then go to Software Center: Cisco IOS Software: Cisco Bugtool Navigator II. Another option is to go to http://www.cisco.com/support/bugtools.

Open Caveats—Release 12.1(4)

The following caveat is open in Cisco IOS Release 12.1(4):

  An outgoing V.110 call originated from a Cisco AS5800 that is used as a Network Access Solution (NAS) as part of a Signalling System 7 (SS7), has an incorrect encoded intermediate rate of 0x0 in the Low Layer Compatibility IE. The value is incorrect for the speeds 600, 1200, 2400, 4800, 7200, 9600, 12000, 14400 and 19200. There is no workaround.

Related Documentation

The following sections describe the documentation available for the Cisco AS5800. These documents consist of hardware and software installation guides, Cisco IOS configuration and command references, system error messages, and other documents.

Documentation is available as printed manuals or electronic documents.

Use these release notes with these documents:

Release-Specific Documents

The following documents are specific to Cisco IOS Release 12.1 and are located on CCO  and the Documentation CD-ROM:

  On CCO  at:
  Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1
  On the Documentation CD-ROM at:
  Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Release Notes: Cross-Platform Release Notes
  Technical Documents
  See Caveats for Cisco  IOS Release 12.1, which contain caveats applicable to all platforms for all maintenance releases of Cisco IOS Release 12.1.
  On CCO  at:
  Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Caveats
  On the Documentation CD-ROM at:
  Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Caveats

Platform-Specific Documents

These documents are available for the Cisco AS5800 on CCO  and the Documentation CD-ROM:

On CCO at:

Technical Documents: Documentation Home Page: Access Servers and Access Routers: Access Servers: Cisco AS5800

On the Documentation CD-ROM at:

Cisco Product Documentation: Access Servers and Access Routers: Access Servers: Cisco AS5800

Cisco IOS Software Documentation Set

The Cisco IOS software documentation set consists of the Cisco IOS configuration guides, Cisco IOS command references, and several other supporting documents that are shipped with your order in electronic form on the Documentation CD-ROM—unless you specifically ordered the printed versions.

Documentation Modules

Each module in the Cisco IOS documentation set consists of two books: a configuration guide and a corresponding command reference. Chapters in a configuration guide describe protocols, configuration tasks, Cisco IOS software functionality, and contain comprehensive configuration examples. Chapters in a command reference provide complete command syntax information. Use each configuration guide with its corresponding command reference.

On CCO  and the Documentation CD-ROM, two master hot-linked documents provide information for the Cisco IOS software documentation set.

On CCO  at:

Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Configuration Guides and Command References

On the Documentation CD-ROM at:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Configuration Guides and Command References

Cisco IOS Release 12.1 Documentation Set

Table 5 describes the contents of the Cisco IOS Release 12.1 software documentation set for the AS5800, which is available in electronic form and in printed form ordered.


Note   You can find the most current Cisco IOS documentation on CCO  and the Documentation CD-ROM. These electronic documents may contain updates and modifications made after the hard-copy documents were printed.

On CCO  at:

Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1

On the Documentation CD-ROM at:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.1


Table 5: Cisco IOS Software Release 12.1 Documentation Set
Books Chapter Topics

  • Configuration Fundamentals Configuration Guide

  • Configuration Fundamentals Command Reference

Configuration Fundamentals Overview
Cisco IOS User Interfaces
File Management
System Management

  • Bridging and IBM Networking Configuration Guide

  • Bridging and IBM Networking Command Reference

Transparent Bridging
Source-Route Bridging
Token Ring Inter-Switch Link
Remote Source-Route Bridging
DLSw+
STUN and BSTUN
LLC2 and SDLC
IBM Network Media Translation
DSPU and SNA Service Point
SNA Frame Relay Access Support
APPN
Cisco Database Connection
NCIA Client/Server Topologies
Cisco Mainframe Channel Connection
Airline Product Set

  • Dial Solutions Configuration Guide

  • Dial Solutions Command Reference

X.25 over ISDN
Asynchronous Callback, DDR, PPP, SLIP
Bandwidth Allocation Control Protocol
ISDN Basic Rate Service
ISDN Caller ID Callback
PPP Callback for DDR
Channelized E1 & T1
Dial Backup for Dialer Profiles
Dial Backup Using Dialer Watch
Dial Backup for Serial Lines
Peer-to-Peer DDR with Dialer Profiles
DialOut
Dial-In Terminal Services
Dial-on-Demand Routing (DDR)
Dial Backup
Dial-Out Modem Pooling
Large-Scale Dial Solutions
Cost-Control Solutions
Virtual Private Dialup Networks
Dial Business Solutions and Examples

  • Cisco IOS Interface Configuration Guide

  • Cisco IOS Interface Command Reference

Interface Configuration Overview
LAN Interfaces
Logical Interfaces
Serial Interfaces

  • Network Protocols Configuration Guide, Part 1

  • Network Protocols Command Reference, Part 1

IP Overview
IP Addressing and Services
IP Routing Protocols

  • Security Configuration Guide

  • Security Command Reference

AAA Security Services
Security Server Protocols
Traffic Filtering and Firewalls
IP Security and Encryption
Passwords and Privileges
Neighbor Router Authentication
IP Security Options

  • Cisco IOS Switching Services Configuration Guide

  • Cisco IOS Switching Services Command Reference

Switching Services
Switching Paths for IP Networks
Virtual LAN (VLAN) Switching and Routing

  • Wide-Area Networking Configuration Guide

  • Wide-Area Networking Command Reference

Wide-Area Network Overview
ATM
Frame Relay
SMDS
X.25 and LAPB

  • Voice, Video, and Home Applications Configuration Guide

  • Voice, Video, and Home Applications Command Reference

Voice over IP
Voice over Frame Relay
Voice over ATM
Voice over HDLC
Frame Relay-ATM Internetworking
Synchronized Clocks
Video Support
Universal Broadband Features

  • Quality of Service Solutions Configuration Guide

  • Quality of Service Solutions Command Reference

Policy-Based Routing
QoS Policy Propagation via BGP
Committed Access Rate
Weighted Fair Queueing
Custom Queueing
Priority Queueing
Weighted Random
Early Detection
Scheduling
Signaling
RSVP
Packet Drop
Frame Relay Traffic Shaping
Link Fragmentation
RTP Header Compression

  • Cisco IOS Configuration Guide Master Index

  • Cisco IOS Command Reference Master Index

  • Cisco IOS Software Command Summary

  • Dial Solutions Quick Configuration Guide

  • System Error Messages

  • Debug Command Reference

 


Note   Cisco Management Information Base (MIB) User Quick Reference is no longer published. If you have an account with CCO, you can find the current list of MIBs supported by Cisco. To reach the Cisco Network Management Toolkit, go to CCO, press Login, and click to Software Center: Network Mgmt Products: Cisco Network Management Toolkit: Cisco MIB.

Obtaining Documentation

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at http://www.cisco.com. Translated documentation can be accessed at http://www.cisco.com/public/countries_languages.shtml.

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly. Therefore, it is probably more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Registered CCO users can order the Documentation CD-ROM and other Cisco Product documentation through our online Subscription Services at http://www.cisco.com/cgi-bin/subcat/kaojump.cgi.

Nonregistered CCO users can order documentation through a local account representative by calling Cisco's corporate headquarters (California, USA) at 408 526-4000 or, in North America, call 800 553-NETS (6387).

Obtaining Technical Assistance

Cisco provides Cisco Connection Online (CCO)  as a starting point for all technical assistance. Warranty or maintenance contract customers can use the Technical Assistance Center. All customers can submit technical feedback on Cisco documentation using the web, e-mail, a self-addressed stamped response card included in many printed documents, or by sending mail to Cisco.

Cisco Connection Online

Cisco continues to revolutionize how business is done on the Internet. Cisco Connection Online is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

CCO's broad range of features and services helps customers and partners to streamline business processes and improve productivity. Through CCO, you will find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online support services, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on CCO to obtain additional personalized information and services. Registered users may order products, check on the status of an order and view benefits specific to their relationships with Cisco.

You can access CCO  in the following ways:

You can e-mail questions about using CCO to cco-team@cisco.com.

Technical Assistance Center

The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract.

To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support, use www.cisco.com/techsupport.

To contact by e-mail, use one of the following:

Language
E-mail Address

English

tac@cisco.com

Hanzi (Chinese)

chinese-tac@cisco.com

Kanji (Japanese)

japan-tac@cisco.com

Hangul (Korean)

korea-tac@cisco.com

Spanish

tac@cisco.com

Thai

thai-tac@cisco.com

In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers and TAC e-mail addresses worldwide, consult the following web site: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.

Software Configuration Tips on the Cisco Technical Assistance Center Home Page

If you have a CCO login account, you can access the following URL, which contains links and tips on configuring your Cisco products:

http://www.cisco.com/kobayashi/technotes/serv_tips.shtml

This URL is subject to change without notice. If it changes, point your Web browser to CCO, press Login, and click on this path: Technical Assistance Center: Technical Tips.

The following sections are provided from the Technical Tips page:

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate and value your comments.





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Posted: Tue Sep 5 14:48:34 PDT 2000
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