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Table of Contents

Release Notes for Cisco AS5300 Universal Access Servers for Cisco IOS Release 12.1 XH1

Release Notes for Cisco AS5300 Universal Access Servers for Cisco IOS Release 12.1 XH1

July 5, 2000

Note You can find the most current Cisco IOS documentation on Cisco Connection Online (CCO).  These electronic documents may contain updates and modifications made after the hardcopy documents were printed.

These release notes for the Cisco AS5300 describe the enhancements provided in Cisco IOS Release 12.1(2a) XH1. These release notes are updated as needed.

For a list of the software caveats that apply to Cisco IOS Release 12.1(2a) XH1, see "Caveats" section and Caveats for Cisco  IOS Release 12.1. The caveats document is updated for every maintenance release and is located on Cisco Connection Online (CCO)  and the Documentation CD-ROM.

Use these release notes with Cross-Platform Release Notes for Cisco  IOS Release 12.1 located on CCO  and the Documentation CD-ROM.

Contents

These release notes describe the following topics:

Introduction

The Cisco AS5300 is a versatile data communications platform that performs two functions in a single modular chassis depending on the installed feature cards and Cisco IOS images:

The remote access server is intended for Internet service providers (ISPs), telecommunications carriers, and other service providers that offer managed Internet connections and medium to large sites that provide both digital and analog access to users on an enterprise network. By terminating both analog and digital calls on the same chassis simultaneously, the access server provides a clear, simple, and easy migration path from analog dial access services to digital dial access services.

The Cisco AS5300/Voice Gateway is a versatile data communications platform that provides the functions of an access server, router, and digital modem(s) in a single modular chassis. The Cisco AS5300 includes three feature card slots: one holds a T1/E1/PRI feature card, and the other two support modem feature cards or voice digital signal processor (DSP) feature cards. When equipped with modem cards, the Cisco AS5300 serves as a remote access concentrator for dial-up (modem or ISDN) Internet access. When equipped with voice feature cards and Voice Cisco IOS software, the Cisco AS5300/Voice Gateway serves as a voice (VoIP) gateway. By using one slot for modems and the other for voice DSPs, the Cisco AS5300 can serve in both capacities. Modem, voice, or fax calls are routed to the appropriate cards/resources via Dialed Number Identification Service (DNIS).

For information on new features and Cisco IOS commands supported by Cisco IOS Release 12.1(2a) XH1, see "New and Changed Information" section and "Related Documentation" section.

System Requirements

This section describes the system requirements for Cisco IOS Release 12.1(2a) XH1:

Memory Recommendations


Table 1: Memory Recommendations for the Cisco AS5300
Feature Set Image Name Flash
Memory
Recommended 		DRAM
Memory
Recommended 		Runs From

IP Plus

c5300-is-mz

16 MB

64 MB

RAM

Enterprise Plus

c5300-js-mz

16 MB

64 MB

RAM

Hardware Supported

Cisco IOS Release 12.1(2a) XH1 supports the Cisco AS5300.

For detailed descriptions of the new hardware features, see "New and Changed Information" section.


Table 2: Supported Interfaces for the Cisco AS5300
Interface and
Modem Cards 		Product Description

Interface Cards

Ethernet RJ-45 (included with unit)

Ethernet/Fast Ethernet (RJ-45) (included with unit)

ISDN PRI

E1-G.703/G.704

Channelized T1 (4 ports) without serial support

Channelized T1 (4 ports) with 4 serial ports

Channelized T1 (8 ports) with 4 serial ports

Channelized E1 (4 ports) without serial support

Channelized E1 (4 ports) with 4 serial ports

Channelized E1 (8 ports) with 4 serial ports

HMM/48 channel

HMM/54 channel

HMM/60 channel

Interface Cards (continued)

DMM/48 channel

DMM/96 channel

DMM/108 channel

DMM/120 channel

48-Channel, TI C549-based VoIP feature card (uses High Density AS53-VOXD DSP modules)

60-Channel, TI C549-based VoIP feature card (uses High Density AS53-VOXD DSP modules)

24-Channel, TI C542-based VoIP feature card (first generation, uses AS53-6VOX DSP modules)

48-Channel, TI C542-based VoIP feature card (first generation, uses AS53-6VOX DSP modules)

Interface Cards

MICA modems

Microcom 56K modems

Determining the Software Version

To determine the version of Cisco IOS software running on your Cisco AS5300, log in to the Cisco AS5300 and enter the show version EXEC command:

    router> show version
Cisco Internetwork Operating System Software 
IOS (tm) 12.1 Software c5300-i-mz, Version 12.1(2a) XH1, RELEASE SOFTWARE

Upgrading to a New Software Release

For general information about upgrading to a new software release, see Upgrading the Cisco IOS Software Release in Cisco Routers and Modems  located at:

http://www.cisco.com/warp/public/620/6.html

Microcode and Modem Code Software

Microcode software images are bundled with the system software image---with the exception of the Channel Interface Processor (CIP) microcode (all system software images). Bundling eliminates the need to store separate microcode images. When the router starts, the system software unpacks the microcode software bundle and loads the proper software on all the interface processor boards. Table 3 lists the current microcode versions for the Cisco AS5300.

You could have received a later version of modem code than the one bundled with the Cisco IOS software. The modem code in Flash memory is mapped to the modems. Unless you fully understand how Cisco IOS software uses modem code, it is important to keep the factory configuration.

The modem code release notes are on CCO  and the Documentation CD-ROM:

On CCO  at:

Technical Documents: Documentation Home Page: Access Servers and Access Routers: Firmware and Portware Information

On the Documentation CD-ROM at:

Cisco Product Documentation: Access Servers and Access Routers: Firmware and Portware Information


Table 3: Current Modem Code Versions for the Cisco AS5300
Modem Module Current Bundled Modem Code Version Minimum Cisco IOS Release Required

Microcom modems

Microcom Version 5.1.20

12.0(5)T and later

MICA modems

MICA portware Version 2.7.2.0

12.0(5)T and later

Feature Set Tables

The Cisco IOS software is packaged in feature sets consisting of software images---depending on the platform. Each feature set contains a specific set of Cisco IOS features.

Caution Cisco IOS images with strong encryption (including, but not limited to 168-bit (3DES) data encryption feature sets) are subject to United States government export controls and have limited distribution. Strong encryption images to be installed outside the United States are likely to require an export license. Customer orders may be denied or subject to delay due to United States government regulations. When applicable, purchaser/user must obtain local import and use authorizations for all encryption strengths. Please contact your sales representative or distributor for more information, or send an e-mail to export@cisco.com.

Table 6 lists the features and feature sets supported by the Cisco AS5300 in Cisco IOS Release 12.1(2a) XH1 and uses the following conventions:

Note This feature set table might contain a selected list of features. This table might not be cumulative or list all the features in each image.


Table 4: Feature List by Feature Set for the Cisco AS5300
Feature In1 Software Images by Feature Set
IP Plus Enterprise
Plus
Dial

Personal Handyphone Internet Access Forum Standard (PIAF)

(2)

Yes

Yes

Internet

Extended Simple Mail Transfer Protocol (ESMTP) Accounting in Store and Forward Fax

Yes

Yes

IP Routing

H.323 Version 2 Support

Yes

Yes

Easy IP (Phase 2) DHCP Server

Yes

Yes

Flow-Based WRED

Asynchronous Serial Traffic over UDP

Yes

Yes

LAN Support

Subnetwork Bandwidth Manager

Yes

Yes

CLI String Search

Yes

Yes

Parse Bookmarks

Yes

Yes

Dynamic Multiple Encaps for Dial-in over ISDN

Yes

Yes

ISDN LAPB-TA

Yes

Yes

L2TP Dialout

Yes

Yes

Large Scale Dialout

Yes

Yes

OSPF Flooding Reduction

Yes

Yes

SS7

Yes

Yes

Management

Cisco SNMP Version 3

Yes

Yes

CNS Client for Cisco IOS Software

No

Yes

CNS client for Cisco IOS 12.05(T) (aka IPsec Policy Agent II)

No

Yes

ISDN MIB RFC 2127

Yes

Yes

Mulitcast Routing Monitor

Yes

Yes

Process MIB

Yes

Yes

Time-Based Access Lists Using Time Ranges

Yes

Yes

Miscellaneous

Debit Card Accounting and New RADIUS Attributes for IP Telephony

Yes

Yes

Voice over IP Q.SIG Network Transparency for Cisco AS5300

Yes

Yes

Quality of Service

BERT/TDM Enhancements for Cisco AS5300 8PRI/4T Cards

Yes

Yes

Enhanced IVR

Yes

Yes

Parse Bookmarks

Yes

Yes

Service Provider Features for Voice over IP

Yes

Yes

Security

AAA DNIS Map for Authorization

Yes

Yes

AAA Server Group Deadtimer

Yes

Yes

Call Tracker

(2)

IPsec with Triple-DES

No

No

High-Density Voice over IP for Cisco AS5300/Voice Gateway

Yes

Yes

Interactive Voice Response for Cisco Access

Yes

Yes

Preauthentication with ISDN PRI

Yes

Yes

Resource Pool Management

Yes

Yes

Resource Pool Management with Direct Remote Services

Yes

Yes

Virtual Console

Yes

Yes

Switching

Media Gateway Control Protocol for the Cisco AS5300 Voice/Gateway

Yes

Yes

Voice Technologies

Cisco H.323 Version 2 Phase 2

Yes

Yes

Configurable Timers in H.225

Yes

Yes

Dial Peer Enhancements

Yes

No

Ecosystem Gatekeeper Interoperability Enhancements, Phase 2

Yes

Yes

H.323 Support for Virtual Interfaces

Yes

Yes

Inband MICA Control Message for PPP Framing

Yes

Yes

Open Settlements Protocol (OSP) for IP Telephony

No

No

PRI/Q.931 Signaling Backhaul for Call Agent Applications

Yes

Yes

Session Initiation Protocol Gateway Call Flows

Yes

No

Settlement for Packet Telephony

No

No

Settlement Plus Roaming and PKI Multiple Roots on Cisco Access Platforms (Settlements for Packet Voice, Phase 2)

Yes

Yes

Simple Gateway Control Protocol (SGCP)

Yes

Yes

Voice over IP Enhancements

Yes

Yes

1The number in the "In" column indicates the Cisco IOS release when the interface was introduced. For example, (2) means an interface was introduced in Cisco IOS Release 12.1(2) XH. If a cell in this column is empty, the interface was included in the initial base release.

New and Changed Information

The following sections list the new hardware and software features supported by the Cisco AS5300 for Cisco IOS Release 12.1(2a) XH1.

New Software Features in Cisco IOS Release 12.1(2a) XH1

The following new software features are supported by the Cisco AS5300 for Cisco IOS Release 12.1(2a) XH1:

Call Tracker

The Call Tracker  feature and a set of ISDN and authentication, authorization, and accounting (AAA) enhancements expand the call handling and real-time monitoring capabilities of the Cisco access servers.

The Call Tracker feature captures detailed statistics on the status and progress of active calls and retains historical data for disconnected call sessions. Call Tracker collects session information such as call states and resources, traffic statistics, total bytes transmitted and received, user IP address, and disconnect reason. This data is maintained within the Call Tracker database tables, accessible through SNMP, CLI, or SYSLOG.

The ISDN enhancements provide additional call handling functionality for incoming ISDN calls, including a timer for authentication responses, an override for ISDN cause codes, and a flag indicating support for B-channel busyouts. The AAA enhancements include authentication by dialed number identification service (DNIS), selective termination of call sessions, and expanded support for several RADIUS attributes.

Personal Handyphone Internet Access Forum Standard (PIAFS)

The PIAFS   specifications on MICA modems for the Cisco AS5300 specify a transmission system that uses the Personal Handyphone's 64000 bps/32000 bps unrestricted digital bearer.

The PIAFS TA (terminal adapter) module is like a modem or a V.110 module in the following ways:

However, the rate negotiation information is part of the bearer cap and not the lower layer compatibility. PIAFS calls have the user rate of 32000 and 64000; this is used to distinguish a PIAFS call from a V.110 call. Also, PIAFS use only up to octets 5a in a call setup message. The data format defaults to 8N1 for PIAFS calls.

Limitations and Restrictions

MIBs

Old Cisco Management Information Bases (MIBs) will be replaced in a future release. Currently, OLD-CISCO-* MIBs are being converted into more scalable MIBs---without affecting existing Cisco IOS products or NMS applications. You can update from deprecated MIBs to the replacement MIBs as shown in Table 5.


Table 5: Deprecated and Replacement MIBs
Deprecated MIB Replacement

OLD-CISCO-APPLETALK-MIB

RFC1243-MIB

OLD-CISCO-CHASSIS-MIB

ENTITY-MIB

OLD-CISCO-CPUK-MIB

To be decided

OLD-CISCO-DECNET-MIB

To be decided

OLD-CISCO-ENV-MIB

CISCO-ENVMON-MIB

OLD-CISCO-FLASH-MIB

CISCO-FLASH-MIB

OLD-CISCO-INTERFACES-MIB

IF-MIB CISCO-QUEUE-MIB

OLD-CISCO-IP-MIB

To be decided

OLD-CISCO-MEMORY-MIB

CISCO-MEMORY-POOL-MIB

OLD-CISCO-NOVELL-MIB

NOVELL-IPX-MIB

OLD-CISCO-SYS-MIB

(Compilation of other OLD* MIBs)

OLD-CISCO-SYSTEM-MIB

CISCO-CONFIG-COPY-MIB

OLD-CISCO-TCP-MIB

CISCO-TCP-MIB

OLD-CISCO-TS-MIB

To be decided

OLD-CISCO-VINES-MIB

CISCO-VINES-MIB

OLD-CISCO-XNS-MIB

To be decided

Note Cisco Management Information Base (MIB) User Quick Reference is no longer published. If you have an account with CCO, you can find the current list of MIBs supported by Cisco. To reach the Cisco Network Management Toolkit, go to CCO, press Login, and click to Software Center: Network Mgmt Products: Cisco Network Management Toolkit: Cisco MIB.

Caveats

Caveats describe unexpected behavior in Cisco IOS software releases. Severity 1 caveats are the most serious caveats; severity 2 caveats are less serious.

For information on caveats in Cisco IOS Release 12.1 T, see Caveats for Cisco IOS Release 12.1T.  

All caveats in Cisco IOS Release 12.1 are also in Cisco IOS Release 12.1 T.

For information on caveats in Cisco IOS Release 12.1, see Caveats for Cisco IOS Release 12.1 , which lists severity 1 and 2 caveats and is located on CCO  and the Documentation CD-ROM.

Note If you have an account with CCO, you can use Bug Navigator II to find caveats of any severity for any release. To reach Bug Navigator II, go to CCO and press Login. Then go to Software Center: Cisco IOS Software: Cisco Bugtool Navigator II. Another option is to go to http://www.cisco.com/support/bugtools.

Open Caveats---Cisco IOS Release 12.1(2a) XH1

This section describes possibly unexpected behavior by Cisco IOS Release 12.1(2a) XH1 and describes only severity 1 and 2 caveats:

While call connected, with PRI-NI switch type and without prior DISCONNECT message received, a release request from layers above ISDN can force a release message to be sent out and result in memory corruption.
There is no known workaround.

Open Caveats---Cisco IOS Release 12.1(2a)XH

This section describes possibly unexpected behavior by Cisco IOS Release 12.1(2a)XH and describes only severity 1 and 2 caveats:

Two CAUSE ISs are being sent a STATUS message.
There is no known workaround.
A defect in multiple version of Cisco IOS software will cause a Cisco router or switch to stop and reload if the Cisco IOS HTTP service is enabled and an attempt is made to browse to http://<router-ip. This defect can be exploited to produce a denial of service (DoSS) attack. This defect has been discussed on public mailing lists and should be considered public information.
The vulnerability, identified as Cisco CSCdr36952, affects virtually all mainstream Cisco routers and switches running Cisco IOS Release 11.1 through Release 12.1. The vulnerability has been corrected and Cisco is making fixed versions available to replace all affected Cisco IOS releases. Customers are urged to upgrade to releases that are not vulnerable to this.
Workaround: Nullify the vulnerability by disabling the Cisco IOS HTTP server, by preventing access to the port in use by the HTTP server on the affected router or switch, or by applying an access-class option to the service itself. The Cisco IOS HTTP server is not enabled by default except on a small number or router models in specific circumstances.
Please see http://wwwcisco.com/warp/public/707/ioshttpserver-pub.shtml for the latest complete version of this security advisory.
A Cisco 4000 series router might reload while running as a Layer 2 Tunnel Protocol (L22TP) Network Server (LNS) for two Cisco 5300 series L2TP Access Concentrators (LACS). This situation might occur when some virtual private dial-up network (VPDN) clients are shut down to troubleshoot L2TP session problems on another router that is running a voice image when more VPDN clients are added.
There is no known workaround.
A Cisco router might reload with a Read Bus Error exception in cdp_cache_ager when there are several 10 to 15 minute long modem calls (enough for 16 T1 PRI interfaces).
There is no known workaround.

Resolved Caveats---Cisco IOS Release 12.1(2a) XH1

All the caveats listed in this section are resolved in Cisco IOS Release 12.1(2a) XH1. This section only describes severity 1 and 2 caveats:

Two CAUSE ISs are being sent a STATUS message.
There is no known workaround.
A Cisco 4000 series router might reload while running as a Layer 2 Tunnel Protocol (L22TP) Network Server (LNS) for two Cisco 5300 series L2TP Access Concentrators (LACS). This situation might occur when some virtual private dial-up network (VPDN) clients are shut down to troubleshoot L2TP session problems on another router that is running a voice image when more VPDN clients are added.
There is no known workaround.

Related Documentation

The following sections describe the documentation available for the Cisco AS5300. These documents consist of hardware and software installation guides, Cisco IOS configuration and command references, system error messages, and other documents.

Documentation is available as printed manuals or electronic documents.

Use these release notes with these documents:

Release-Specific Documents

The following documents are specific to Cisco IOS Release 12.1 and are located on CCO  and the Documentation CD-ROM:

On CCO  at:
Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1
On the Documentation CD-ROM at:
Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Release Notes: Cross-Platform Release Notes
Technical Documents
See Caveats for Cisco IOS Release 12.1  and Caveats for Cisco IOS Release  12.1 T, which contain caveats applicable to all platforms for all maintenance releases of Cisco IOS Release 12.1 and Cisco IOS Release 12.1 T.
On CCO  at:
Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Caveats
On the Documentation CD-ROM at:
Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Caveats

Platform-Specific Documents

These documents are available for the Cisco AS5300 on CCO  and the Documentation CD-ROM:

On CCO  at:
Technical Documents: Documentation Home Page: Access Servers and Access Routers: Access Servers: Cisco AS5300
On the Documentation CD-ROM at:
Cisco Product Documentation: Access Servers and Access Routers: Access Servers: Cisco AS5300

Feature Modules

Feature modules describe new features supported by Cisco IOS Release 12.1(2a) XH1 and are updates to the Cisco IOS documentation set. A feature module consists of a brief overview of the feature, benefits, configuration tasks, and a command reference. As updates, the feature modules are available online only. Feature module information is incorporated in the next printing of the Cisco IOS documentation set.

On CCO  at:

Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1: New Feature Documentation

On the Documentation CD-ROM at:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.1: New Feature Documentation

Cisco IOS Software Documentation Set

The Cisco IOS software documentation set consists of the Cisco IOS configuration guides, Cisco IOS command references, and several other supporting documents that are shipped with your order in electronic form on the Documentation CD-ROM---unless you specifically ordered the printed versions.

Documentation Modules

Each module in the Cisco IOS documentation set consists of two books: a configuration guide and a corresponding command reference. Chapters in a configuration guide describe protocols, configuration tasks, Cisco IOS software functionality, and contain comprehensive configuration examples. Chapters in a command reference provide complete command syntax information. Use each configuration guide with its corresponding command reference.

On CCO  and the Documentation CD-ROM, two master hot-linked documents provide information for the Cisco IOS software documentation set.

On CCO  at:

Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Configuration Guides and Command References

On the Documentation CD-ROM at:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Configuration Guides and Command References

Cisco IOS Release 12.1 Documentation Set

Table 6 describes the contents of the Cisco IOS Release 12.1 software documentation set, which is available in electronic form and in printed form if ordered.

Note You can find the most current Cisco IOS documentation on CCO  and the Documentation CD-ROM. These electronic documents may contain updates and modifications made after the hard-copy documents were printed.

On CCO  at:

Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1

On the Documentation CD-ROM at:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.1


Table 6: Cisco IOS Software Release 12.1 Documentation Set
Books Major Topics

  • Cisco IOS Configuration Fundamentals Configuration Guide

  • Cisco IOS Configuration Fundamentals Command Reference

Cisco IOS User Interfaces
Cisco IOS File Management
Cisco IOS System Management

  • Cisco IOS Bridging and IBM Networking Configuration Guide

  • Cisco IOS Bridging and IBM Networking Command Reference, Volume I

  • Cisco IOS Bridging and IBM Networking Command Reference, Volume II

Using Cisco IOS Software
Overview of SNA Internetworking
Bridging
IBM Networking

  • Cisco IOS Dial Services Configuration Guide: Terminal Services

  • Cisco IOS Dial Services Configuration Guide: Network Services

  • Cisco IOS Dial Services Command Reference

Preparing for Dial Access
Modem Configuration and Management
ISDN and Signalling Configuration
PPP Configuration
Dial-on-Demand Routing Configuration
Dial-Backup Configuration
Terminal Service Configuration
Large-Scale Dial Solutions
Cost-Control Solutions
Virtual Private Networks
X.25 on ISDN Solutions
Telco Solutions
Dial-Related Addressing Services
Interworking Dial Access Scenarios

  • Cisco IOS Interface Configuration Guide

  • Cisco IOS Interface Command Reference

Interface Configuration Overview
Configuring LAN Interfaces
Configuring Serial Interfaces
Configuring Logical Interfaces

  • Cisco IOS IP and IP Routing Configuration Guide

  • Cisco IOS IP and IP Routing Command Reference

IP Addressing and Services
IP Routing Protocols
IP Multicast

  • Cisco IOS AppleTalk and Novell IPX Configuration Guide

  • Cisco IOS AppleTalk and Novell IPX Command Reference

AppleTalk and Novell IPX Overview
Configuring AppleTalk
Configuring Novell IPX

  • Cisco IOS Apollo Domain, Banyan VINES, DECnet, ISO CLNS, and XNS Configuration Guide

  • Cisco IOS Apollo Domain, Banyan VINES, DECnet, ISO CLNS, and XNS Command Reference

Apollo Domain, Banyan VINES, DECnet, ISO CLNS, and XNS Overview
Configuring Apollo Domain
Configuring Banyan VINES
Configuring DECnet
Configuring ISO CLNS
Configuring XNS

  • Cisco IOS Multiservice Applications Configuration Guide

  • Cisco IOS Multiservice Applications Command Reference

Multiservice Applications Overview
Voice
Video
Broadband

  • Cisco IOS Quality of Service Solutions Configuration Guide

  • Cisco IOS Quality of Service Solutions Command Reference

Quality of Service Overview
Classification
Congestion Management
Congestion Avoidance
Policing and Shaping
Signalling
Link Efficiency Mechanisms
Quality of Service Solutions

  • Cisco IOS Security Configuration Guide

  • Cisco IOS Security Command Reference

Security Overview
Authentication, Authorization, and Accounting (AAA)
Security Server Protocols
Traffic Filtering and Firewalls
IP Security and Encryption
Other Security Features

  • Cisco IOS Switching Services Configuration Guide

  • Cisco IOS Switching Services Command Reference

Cisco IOS Switching Services Overview
Cisco IOS Switching Paths
Cisco Express Forwarding
NetFlow Switching
MPLS Switching
Multilayer Switching
Multicast Distributed Switching
Virtual LANs
LAN Emulation

  • Cisco IOS Wide-Area Networking Configuration Guide

  • Cisco IOS Wide-Area Networking Command Reference

Wide-Area Networking Overview
Configuring ATM
Configuring Frame Relay
Configuring Frame Relay-ATM Interworking
Configuring SMDS
Configuring X.25 and LAPB

  • Cisco IOS Configuration Guide Master Index

  • Cisco IOS Command Reference Master Index

  • New Features in 12.1-Based Limited Lifetime Releases

  • New Features in Release 12.1 T

  • Release Notes (Release note and caveat documentation for 12.1-based releases and various platforms)

  • Cisco IOS Debug Command Reference

  • Cisco IOS Dial Services Quick Configuration Guide

 

Note Cisco Management Information Base (MIB) User Quick Reference is no longer published. If you have an account with CCO, you can find the latest list of MIBs supported by Cisco. To reach the Cisco Network Management Toolkit, go to CCO, press Login, and click to Software Center: Network Mgmt Products: Cisco Network Management Toolkit: Cisco MIB.

Obtaining Documentation

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly. Therefore, it is probably more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Registered CCO users can order the Documentation CD-ROM and other Cisco Product documentation through our online Subscription Services at http://www.cisco.com/cgi-bin/subcat/kaojump.cgi.

Nonregistered CCO users can order documentation through a local account representative by calling Cisco's corporate headquarters (California, USA) at 408 526-4000 or, in North America, call 800 553-NETS (6387).

Obtaining Technical Assistance

Cisco provides Cisco Connection Online (CCO)  as a starting point for all technical assistance. Warranty or maintenance contract customers can use the Technical Assistance Center. All customers can submit technical feedback on Cisco documentation using the web, e-mail, a self-addressed stamped response card included in many printed documents, or by sending mail to Cisco.

Cisco Connection Online

Cisco continues to revolutionize how business is done on the Internet. Cisco Connection Online is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

CCO's broad range of features and services helps customers and partners to streamline business processes and improve productivity. Through CCO, you will find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online support services, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on CCO to obtain additional personalized information and services. Registered users may order products, check on the status of an order and view benefits specific to their relationships with Cisco.

You can access CCO  in the following ways:

You can e-mail questions about using CCO to cco-team@cisco.com.

Technical Assistance Center

The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract.

To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support, use www.cisco.com/techsupport.

To contact by e-mail, use one of the following:

Language E-mail Address

English

tac@cisco.com

Hanzi (Chinese)

chinese-tac@cisco.com

Kanji (Japanese)

japan-tac@cisco.com

Hangul (Korean)

korea-tac@cisco.com

Spanish

tac@cisco.com

Thai

thai-tac@cisco.com

In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers and TAC e-mail addresses worldwide, consult the following web site: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.

Software Configuration Tips on the Cisco Technical Assistance Center Home Page

If you have a CCO login account, you can access the following URL, which contains links and tips on configuring your Cisco products:

http://www.cisco.com/kobayashi/technotes/serv_tips.shtml

This URL is subject to change without notice.If it changes, point your Web browser to CCO,  press Login, and click on this path: Technical Assistance Center: Technical Tips.

The following sections are provided from the Technical Tips page:

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate and value your comments.





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Posted: Tue Jul 18 11:24:55 PDT 2000
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