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Table of Contents

Release Notes for Cisco MC3810 for Cisco IOS Release 12.1

Release Notes for Cisco MC3810 for Cisco IOS Release 12.1

September 5, 2000


Note   You can find the most current Cisco IOS documentation on Cisco Connection Online (CCO). These electronic documents may contain updates and modification made after the hardcopy documents were printed.

These release notes for the Cisco MC3810 multiservice access concentrator support Cisco IOS Release 12.1, up to and including Release 12.1(4). These release notes are updated as needed to describe new features, memory recommendations, hardware support, software platform deferrals, and changes to related documents.

For a list of software caveats that apply to Cisco IOS Release 12.1(4), refer to the document Caveats for Cisco IOS Release 12.1   that accompanies these release notes. The caveats document is updated for every maintenance release and is located on Cisco Connection Online (CCO) and the Documentation CD-ROM.

Use these release notes with the cross-platform Release Notes for Cisco IOS Release 12.1  located on Cisco Connection Online (CCO) and the Documentation CD-ROM.

Contents

These release notes describe the following topics:

Introduction

The Cisco MC3810 multiservice access concentrator is fully supported by Cisco IOS software for multiprotocol routing, bridging, and Systems Network Architecture (SNA). As part of an enterprise backbone or as customer premises equipment (CPE) to serve provider-managed network services, the Cisco MC3810 reduces operating costs and complexity and increases network throughput and performance.

The Cisco MC3810 provides a complete file system for software images, message files, and reports. The standard Flash memory size is 8 MB, and a 16-MB upgrade option is available. The 16-MB version can hold two code images simultaneously for fail-safe upgrades.

Management and configuration of the Cisco MC3810 should be familiar to the Cisco IOS user and compatible with existing management systems. As such, it provides a superset of the Cisco command-line interface (CLI). The Cisco MC3810 can be managed by standard Cisco management platforms and facilities such as CiscoView and the native remote log-in facilities provided by Telnet and rlogin. Three types of configuration interfaces are provided:

The HTTP-based interface allows configuration from any web browser such as Netscape Navigator or Microsoft Explorer. The SNMP MIB allows management of the Cisco MC3810 from SNMP managers (for example, HP OpenView).

System Requirements

This section describes the system requirements for Cisco IOS Release12.1(4):

Memory Recommendations


Table 1: Memory Recommendations for the Cisco MC3810
Feature Set Image Name Recommended Flash Memory Recommended DRAM Memory Runs
From

IP

mc3810-i-mz

4 MB1

16 MB2

RAM

IP Plus

mc3810-is-mz

8 MB

32 MB

RAM

IP/ATM Plus

mc3810-a2is-mz

8 MB

32 MB

RAM

IP Plus ATM MCM H323

mc3810-a2isx-mz

8 MB

32 MB

RAM

Enterprise Plus

mc3810-js-mz

8 MB

32 MB

RAM

Enterprise/ATM Plus

mc3810-a2js-mz

8 MB

32 MB

RAM

Enterprise Plus ATM MCM H323

mc3810-a2jsx-mz

8 MB

32 MB

RAM

1Required Flash for IP feature set; default configuration includes 8 MB.
2Required DRAM for IP feature set; default configuration includes 32 MB.

Hardware Supported

Cisco IOS Release12.1(4) supports the Cisco MC3810 multiservice access concentrator. The Cisco MC3810 base chassis is a semi-fixed configuration router that can be customized for a specific application at the factory or in the field by a qualified technician. The base chassis includes the following components:

Cisco MC3810 series concentrators are supplied in various standard hardware configurations. These are equipped with different sets of functional modules to provide specific functional capability. Many configurations are possible, but they are all variations of the basic categories described in Table 2. Supported hardware is shown in Table 3. The chassis opening for any mounting area not equipped with a functional module is closed off with a removable cover plate.


Table 2: Cisco MC3810 Series Standard Hardware Categories
Category Service Types Supported Required Modules Optional Modules

Base chassis

Base chassis services1

None

Optional modules can be added to create other chassis variations

Analog voice chassis

Base chassis services1 plus compressed analog voice connections to telephone, fax, central office, analog PBX

AVM (analog voice module) with 1 to 6 APMs (analog personality modules)

VCM3 or VCM6
(only one voice compression module)

MFT2 to support a channelized T1 or E1 trunk

MFT2 and VDM3 to support video codec dialing

Digital voice chassis

Base chassis services1 plus compressed digital voice through digital PBX

DVM

VCM3 or VCM6 or
(one or two voice compression modules)

MFT2 to support a channelized T1 or E1 trunk

MFT2 and VDM to support video codec dialing

BRI voice chassis

Base chassis services1 plus compressed digital voice through PINX

BVM and MFT1

VCM3 or VCM6 or
(only one voice compression module)

MFT to support a channelized T1 or E1 trunk

MFT2 and VDM3 to support video codec dialing

T1/E1 trunk chassis

Base chassis services1 plus channelized T1 or E1

MFT2

DVM to support digital cross-connect voice (channel bank functionality/
drop-and-insert) through digital PBX or channel bank

VDM3 to support video codec dialing

VCM3 and/or VCM6 to support voice compression

1Base chassis services include administrative access, Ethernet, data transport, and video transport.
2The MFT is available with or without BRI backup.
3If a VDM is installed, an MFT is required to support ATM for the video dialing network connection.


Table 3: Hardware Supported on the Cisco MC3810 for Cisco IOS Release 12.1
Module or Other Hardware Option Product Number
Voice Interface Modules

6-port AVM1

MC3810-AVM6

1-port E1 DVM, connects to PBX/channel bank/key system2

MC3810-DVM-E1

1-port T1 DVM, connects to PBX/channel bank/key system2

MC3810-DVM-T1

1-port unbalanced E1 DVM, connects to PBX/channel bank/key system2

MC3810-DVM-BNC

4-port BRI voice module3

MC3810-BVM4

Video Dialing Module

Supports an RS-366 Automatic Calling Equipment (ACE) interface to the DTE port of the videoconferencing equipment4

MC3810-VDM

Analog Personality Modules5

1-port E & M analog module

MC3810-APM-EM

1-port FXS analog module

MC3810-APM-FXS

1-port FXO analog module

MC3810-APM-FXO

1-port FXO analog module, approved for the U.K.

MC3810-FXO-UK

1-port FXO analog module, approved for Germany

MC3810-FXO-GER

1-port FXO analog module, approved for PR26 countries

MC3810-FXO-PR2

1-port FXO analog module, approved for PR37 countries

MC3810-FXO-PR3

Voice Compression Modules8

3-DSP VCM, supports up to 6 channels9 of compressed voice

MC3810-VCM3

6-DSP VCM, supports up to 12 channels9 of compressed voice

MC3810-VCM6

Multiflex Trunk Modules with Optional BRI

1-port MFT with RJ-48 channelized T1 interface

MC3810-MFT-T1

1-port MFT with RJ-48 channelized E1 interface

MC3810-MFT-E1

1-port MFT with unbalanced E1-BNC interface

MC3810-MFT-BNC

1-port MFT with RJ-48 channelized T1 and BRI S/T interfaces

MC3810-MFT-TBS

1-port MFT with unbalanced E1-BNC and BRI S/T interfaces

MC3810-MFT-EUS

1Requires one to six APMs and one voice compression module (VCM3 or VCM6).
2Requires one or two voice compression modules (VCM6) for processed voice.
3Requires one voice compression module (VCM3 or VCM6) and Cisco IOS Release 12.0(4)T or a later release.
4Requires MFT for ATM connectivity and Cisco serial V.35 DCE cable (product order number 72-1721-01) that includes a Ringing Indicator (RI) conductor, and a Cisco RS-366 ACE cable (product order number 72-1722-01) to connect the VDM to the videoconferencing equipment RS-366 dial-up DTE port.
5For use with analog voice modules; one AVM requires at least one APM and supports up to six APMs.
6PR2 countries currently include Australia and New Zealand.
7PR3 countries currently include Japan and Singapore.
8VCMs and Cisco IOS Plus feature sets are required for voice processing (for example, switching, compression, echo cancellation, and silence suppression) but not for drop-and-insert applications.
9Cisco MC3810 maximum voice channel support by compression algorithm: G.711 at 64 kbps = 6 channels; G.726 at 32 kbps = 12 channels; G.729 at 8 kbps = 12 channels; G.729a at 8 kbps = 24 channels.

Determining the Software Version

To determine the version of Cisco IOS software running on a Cisco MC3810, log in and enter the show version EXEC command:

MC3810>show version
Cisco Internetwork Operating System Software
IOS (tm) MC3810 Software (mc3810-js-mz), Version 12.1(4), RELEASE SOFTWARE

Upgrading to a New Software Release

For general information about upgrading to a new software release, see the product bulletin Cisco IOS Upgrade Ordering Instructions on CCO at:

http://www.cisco.com/warp/public/cc/cisco/mkt/ios/prodlit/957_pp.htm

Feature Set Table

Cisco IOS software is packaged in feature sets consisting of software images—depending on the platform. Each feature set contains a specific set of Cisco IOS features.


Table 4: Feature Sets Supported by the Cisco MC3810
Feature Sets Feature Set Matrix Term Software Image
IP Standard
Feature Sets

IP

mc3810-i-mz

IP Plus

mc3810-is-mz

IP/ATM Plus

mc3810-a2is-mz

IP Plus ATM MCM H323

mc3810-a2isx-mz

Enterprise Standard
Feature Sets

Enterprise Plus

mc3810-js-mz

Enterprise ATM Plus

mc3810-a2js-mz

Enterprise Plus ATM MCM H323

mc3810-a2jsx-mz

Table 5 lists the features and feature sets supported by the Cisco MC3810 in Cisco IOS Release 12.1(4) and uses the following conventions:


Note   This feature set table only contains a selected list of features. This table is not cumulative—nor does it list all the features in each image.


Table 5: Feature List by Feature Set for the Cisco MC3810
Features Feature Set
IP IP Plus IP/ATM
Plus
IP Plus ATM MCM H.323 Enterprise Plus Enterprise/ ATM Plus Enterprise Plus ATM MCM H.323
ATM Access

ATM LANE FSSR Protocol

No

Yes

Yes

Yes

Yes

Yes

Yes

Frame Relay-ATM Interworking (FRF.5) Enhancements

No

No

Yes

Yes

No

Yes

Yes

Frame Relay-ATM Interworking (FRF.8)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

IBM Support

DLSw+ Enhanced Load Balancing

No

Yes

Yes

Yes

Yes

Yes

Yes

DLSw+ Ethernet Redundancy

No

Yes

Yes

Yes

Yes

Yes

Yes

DLSw+ Peer Clusters

No

Yes

Yes

Yes

Yes

Yes

Yes

DLSw+ RSVP

No

Yes

Yes

Yes

Yes

Yes

Yes

DLSw+ RSVP Bandwidth Reservation

No

Yes

Yes

Yes

Yes

Yes

No

Management

CLI String Search

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Response Time Reporter (RTR) Enhancements

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Service Assurance Agent (formerly RTR) Enhancements

Yes

Yes

Yes

Yes

Yes

Yes

Yes

SNMP version 3

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Multimedia and Quality of Service

Application Specific Routing

No

No

No

No

No

No

No

Gateway Support for Alternate Gatekeeper

No

No

No

Yes

No

No

Yes

H.323 Gatekeeper and Proxy

No

No

No

Yes

No

No

Yes

H.235 Accounting and Security Enhancements for Cisco Gateways

No

No

No

Yes

No

No

Yes

H.323 Version 2

No

No

No

Yes

No

No

Yes

H.323 Multizone Enhancements

No

No

No

Yes

No

No

Yes

H.323 Hot Standby Routing Protocol (HSRP)

No

No

No

Yes

No

No

Yes

Multicast Routing Monitor

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Multimedia Conference Manager

No

No

No

Yes

No

No

Yes

PGM Router Assist

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Process MIB

Yes

Yes

Yes

No

Yes

Yes

No

Response Time Reporter Enhancements

Yes

Yes

Yes

No

Yes

Yes

No

Scalability

Cisco MC3810 - IGX 8400 Interworking

No

Yes

Yes

Yes

Yes

Yes

Yes

Priority Queuing Support Enhancement for Cisco MC3810-IGX Interworking

No

Yes

Yes

Yes

Yes

Yes

Yes

Security

Time-Based Access Lists

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Tunneling Endpoint Discovery

No

No

No

No

Yes

Yes

Yes

Voice and Multimedia

ATM Video SVCs

No

No

Yes

Yes

No

Yes

Yes

ATM Voice SVCs

No

No

Yes

Yes

No

Yes

Yes

Call Detail Records (CDR)

No

Yes

Yes

Yes

Yes

Yes

Yes

Fancy Queuing on Frame Relay or Cisco HDLC

Yes

Yes

Yes

Yes

Yes

Yes

Yes

G.726 (ADPCM)

No

Yes

Yes

Yes

Yes

Yes

Yes

ISDN BRI Voice Module1

No

Yes

Yes

Yes

Yes

Yes

Yes

ISDN PRI QSIG Digit Forwarding1

No

Yes

Yes

Yes

Yes

Yes

Yes

ISDN PRI QSIG Voice Signaling1

No

Yes

Yes

Yes

Yes

Yes

Yes

Local Voice Busy Out

No

Yes

Yes

Yes

Yes

Yes

Yes

Multi-length Dial Patterns

No

Yes

Yes

Yes

Yes

Yes

Yes

OPX Ring-Through

No

Yes

Yes

Yes

Yes

Yes

Yes

Permanent Connection

No

Yes

Yes

Yes

Yes

Yes

Yes

Preference-based Hunt Groups

No

Yes

Yes

Yes

Yes

Yes

Yes

Transparent CCS

No

Yes

Yes

Yes

Yes

Yes

Yes

Voice over Frame Relay Using FRF.11 and FRF.12

No

Yes

Yes

Yes

Yes

Yes

Yes

WAN Services

Facility Data Link Capabilities on Multiflex Trunk

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Frame Relay End-to-End Keepalive

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Frame Relay-ATM Interworking (FRF.8)

No

No

Yes

Yes

No

Yes

Yes

Integrated BRI Backup1

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Multicast Source Discovery Protocol (MSDP)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

X.25 Closed User Groups

No

Yes

Yes

Yes

Yes

Yes

Yes

X.25 Switch Local Acknowledgment

No

Yes

Yes

Yes

Yes

Yes

Yes

X.25 over Frame Relay (Annex G)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

1When the older motherboard (SCB 6.06) is used with this feature, serial port 1 cannot be used. When the new motherboard (SCB 6.07 and later versions) is used, serial port 1 can be used in DCE mode only.

New and Changed Information

The following is a list of the new hardware and software features supported by the Cisco MC3810 for Release 12.1(4).

New Hardware Features in Release 12.1(4)

There are no new hardware features supported by the Cisco MC3810 in Cisco IOS Release12.1(4).

New Software Features in Release 12.1(4)

There are no new software features supported by the Cisco MC3810 in Cisco IOS Release 12.1(4).

Important Notes

This section contains important information about the use of your Cisco IOS Release12.1(4) software.

Deprecated MIBs

Old Cisco Management Information Bases (MIBs) will be replaced in a future release. OLD-CISCO-* MIBS are currently being migrated into more scalable MIBs—without affecting existing Cisco IOS products or NMS applications. You can update from deprecated MIBs to the replacement MIBs as shown in the following table.


Table 6: Deprecated MIBs
Deprecated MIB Replacement

OLD-CISCO-APPLETALK-MIB

RFC1243-MIB

OLD-CISCO-CHASSIS-MIB

ENTITY-MIB

OLD-CISCO-CPUK-MIB

In Development

OLD-CISCO-DECNET-MIB

NA

OLD-CISCO-ENV-MIB

CISCO-ENVMON-MIB

OLD-CISCO-FLASH-MIB

CISCO-FLASH-MIB

OLD-CISCO-INTERFACES-MIB

IF-MIB CISCO-QUEUE-MIB

OLD-CISCO-IP-MIB

NA

OLD-CISCO-MEMORY-MIB

CISCO-MEMORY-POOL-MIB

OLD-CISCO-NOVELL-MIB

NOVELL-IPX-MIB

OLD-CISCO-SYS-MIB

(Compilation of other OLD* MIBS)

OLD-CISCO-SYSTEM-MIB

CISCO-CONFIG-COPY-MIB

OLD-CISCO-TCP-MIB

CISCO-TCP-MIB

OLD-CISCO-TS-MIB

NA

OLD-CISCO-VINES-MIB

CISCO-VINES-MIB

OLD-CISCO-XNS-MIB

NA

Using the Cisco MC3810 with QSIG or BRI

Serial port 1 is restricted to DCE operation when the following occurs:

Using the Cisco MC3810 with the PSTN

This section includes important notes regarding use of the Cisco MC3810 with the Public Switched Telephone Network (PSTN).

Connections to the PSTN

Exercise care when connecting switched voice ports on the Cisco MC3810 directly to the PSTN because improper configurations can expose a corporate network to telephone fraud.

Switched Access from the PSTN

The Cisco MC3810 can connect a user from the PSTN directly to the corporate wide-area telephone network. You can configure the Cisco MC3810 as a phone switch that can switch a user to any location in that network, even to remote locations that are connected again to another PSTN. However, the Cisco MC3810 does not provide any mechanism to restrict users from calling after they are connected. Without proper network design, this condition could result in the unauthorized use of the corporate network for making calls at the corporation's expense. To prevent this from occurring, Cisco does not recommend connecting a switched voice interface on the Cisco MC3810 directly to the PSTN. Instead, it should be connected to a PBX that implements a security scheme that prevents unauthorized use.

Non-Switched Calls

The same opportunity for illicit use does not exist for non-switched call types such as pass-through connections, although the possibility for fraud does exist at the direct contact point. Pass-through calls create a path to only a single location specified by the network administrator. For example, a pass-through connection might be used to pass a trunk from a PBX to the PSTN. In this case, the trunk on the PBX always passes straight through the Cisco MC3810 to the PSTN. As a result, the necessary security is provided by the PBX.

Caveats

Caveats describe unexpected behavior or defects in Cisco IOS software releases. Severity 1 caveats are the most serious caveats; severity 2 caveats are less serious.

For information about caveats in Cisco IOS Release 12.1, see Caveats for Cisco IOS Release 12.1, which lists severity 1 and 2 caveats, and is located on CCO and the Documentation CD-ROM.


Note   If you have an account with CCO, you can use Bug Navigator II to find caveats of any severity for any release. From the CCO home page, log in and click on this path: Software Center: Cisco IOS Software: Cisco IOS Bug Toolkit: Cisco Bug Navigator II. You can also find Bug Navigator II at
http://www.cisco.com/support/bugtools

The following sections describe the documentation available for the Cisco MC3810. Typically, these documents consist of hardware and software installation guides, Cisco IOS configuration and command references, system error messages, feature modules, and other documents.

Documentation is available as printed manuals or electronic documents, except for feature modules, which are available online on CCO and the Documentation CD-ROM.

Use these release notes with the documents listed in the following sections:

Release-Specific Documents

The following documents are specific to or support Cisco IOS Release12.1(4). They are located on CCO and the Documentation CD-ROM:

  To reach the cross-platform Release Notes for Cisco IOS Release 12.1  on CCO, follow this path, beginning under the Service & Support heading:
  Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Release Notes: Cross-Platform Release Notes
  To reach the cross-platform Release Notes for Cisco IOS Release 12.1 on the Documentation CD-ROM, follow this path:
  Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Release Notes: Cross-Platform Release Notes
  To reach these documents, refer to the Service & Support section at this path on CCO:
  Technical Documents
  The Caveats for Cisco IOS Release 12.1  document contains caveats applicable to all platforms for all maintenance releases of Cisco IOS Release 12.1.
  To reach the caveat document on CCO, follow this path, beginning under the Service & Support heading:
  Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Caveats: Caveats for Cisco IOS Release 12.1
  To reach the caveat document on the Documentation CD-ROM, follow this path:
  Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS 12.1: Caveats: Caveats for Cisco IOS Release 12.1

Note   If you have an account with CCO, you can use Bug Navigator II to find caveats of any severity for any release. From the CCO home page, log in and click on this path: Software Center: Cisco IOS Software: Cisco IOS Bug Toolkit: Cisco Bug Navigator II. You can also find Bug Navigator II at
http://www.cisco.com/support/bugtools

The documents listed below are available for the Cisco MC3810. These documents are also available online at Cisco Connection Online (CCO) and on the Documentation CD-ROM.

To reach Cisco MC3810 documentation on CCO, follow this path, beginning under the Service & Support heading:

Technical Documents: Documentation Home Page: Access Servers and Access Routers: Multiservice Access Concentrators

To reach Cisco MC3810 documentation on the Documentation CD-ROM, follow this path:

Cisco Product Documentation: Access Servers and Access Routers: Multiservice Access Concentrators

Cisco IOS Software Documentation Set

The Cisco IOS software documentation set consists of the Cisco IOS configuration guides, Cisco IOS command references, and several other supporting documents. These documents are shipped with your order in electronic form on the Documentation CD-ROM—unless you specifically ordered the printed versions.

Documentation Modules

Each module in the Cisco IOS documentation set consists of two books: a configuration guide and a corresponding command reference. Chapters in a configuration guide describe protocols, configuration tasks, Cisco IOS software functionality, and comprehensive configuration examples. Chapters in a command reference provide complete command syntax information. Each configuration guide can be used with its corresponding command reference.

On CCO and the Documentation CD-ROM, two master hot-linked documents provide information for the Cisco IOS software documentation set.

To reach these documents on CCO, follow this path, beginning under the Service & Support heading:

Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Configuration Guides and Command References 

To reach these documents on the Documentation CD-ROM, follow this path:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.1: Configuration Guides and Command References

Cisco IOS Release 12.1 Documentation Set

Table 7 describes the contents of the Cisco IOS Release 12.1 software documentation set, which is available in electronic form and in printed form if ordered.


Note   You can find the most current Cisco IOS documentation on CCO and the Documentation CD-ROM. These electronic documents may contain updates and modifications made after the hard-copy documents were printed.

To reach the Cisco IOS documentation set from CCO, click on this path, beginning under the Service & Support heading:

Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.1

To reach the Cisco IOS documentation set on the Documentation CD-ROM, click on this path:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.1


Table 7: Cisco IOS Release 12.1 Documentation Set
Books Major Topics

  • Cisco IOS Configuration Fundamentals Configuration Guide

  • Cisco IOS Configuration Fundamentals Command Reference

Configuration Fundamentals Overview
Cisco IOS User Interfaces
Configuration Files
File Management
System Management

  • Cisco IOS Bridging and IBM Networking Configuration Guide

  • Cisco IOS Bridging and IBM Networking Command Reference, Volume I

  • Cisco IOS Bridging and IBM Networking Command Reference, Volume II

Transparent Bridging
Source-Route Bridging
Token Ring Inter-Switch Link
Remote Source-Route Bridging
DLSw+
Serial Tunnel and Block Serial Tunnel Commands
LLC2 and SDLC Commands
IBM Network Media Translation Commands
SNA Frame Relay Access Support Commands
NCIA Client/Server Commands
Airline Product Set Commands

  • Cisco IOS Dial Services Configuration Guide: Terminal Services

  • Cisco IOS Dial Services Configuration Guide: Network Services

  • Cisco IOS Dial Services Command Reference

Preparing for Dial Access
Modem Configuration and Management
ISDN and Signalling Configuration
PPP Configuration
Dial-on-Demand Routing Configuration
Dial-Backup Configuration
Terminal Service Configuration
Large-Scale Dial Solutions
Cost-Control Solutions
Virtual Private Networks
X.25 on ISDN Solutions
Telco Solutions
Dial-Related Addressing Services
Dial Access Scenarios

  • Cisco IOS Interface Configuration Guide

  • Cisco IOS Interface Command Reference

Interface Configuration Overview
Configuring LAN Interfaces
Configuring Serial Interfaces
Configuring Logical Interfaces

  • Cisco IOS IP and IP Routing Configuration Guide

  • Cisco IOS IP and IP Routing Command Reference

IP Overview
IP Addressing and Services
IP Routing Protocols
IP Multicast

  • Cisco IOS AppleTalk and Novell IPX Configuration Guide

  • Cisco IOS AppleTalk and Novell IPX Command Reference

AppleTalk and Novell IPX Overview
Configuring AppleTalk
Configuring Novell IPX

  • Cisco IOS Apollo Domain, Banyan VINES, DECnet, ISO CLNS, and XNS Configuration Guide

  • Cisco IOS Apollo Domain, Banyan VINES, DECnet, ISO CLNS, and XNS Command Reference

Overview
Configuring Apollo Domain
Configuring Banyan VINES
Configuring DECnet
Configuring ISO CLNS
Configuring XNS

  • Cisco IOS Multiservice Applications Configuration Guide

  • Cisco IOS Multiservice Applications Command Reference

Multiservice Applications Overview
Voice
Video
Broadband

  • Cisco IOS Quality of Service Solutions Configuration Guide

  • Cisco IOS Quality of Service Solutions Command Reference

Quality of Service Overview
Classification
Congestion Management
Congestion Avoidance
Policing and Shaping
Signalling
Link Efficiency Mechanisms
Quality of Service Solutions

  • Cisco IOS Security Configuration Guide

  • Cisco IOS Security Command Reference

Security Overview
Authentication, Authorization, and Accounting (AAA)
Security Server Protocols
Traffic Filtering and Firewalls
IP Security and Encryption
Configuring Passwords and Privileges
Neighbor Router Authentication:
Configuring IP Security Options

  • Cisco IOS Switching Services Configuration Guide

  • Cisco IOS Switching Services Command Reference

Cisco IOS Switching Services Overview
Cisco IOS Switching Paths
Cisco Express Forwarding
NetFlow Switching
MPLS Switching
Multilayer Switching
Multicast Distributed Switching
Virtual LANs

  • Cisco IOS Wide-Area Networking Configuration Guide

  • Cisco IOS Wide-Area Networking Command Reference

Introduction: Wide-Area Networking Overview
Configuring ATM
Configuring Frame Relay
Configuring Frame Relay-ATM Interworking
Configuring SMDS
Configuring X.25 and LAPB

  • Cisco IOS Software Command Summary

  • Cisco IOS Dial Services Quick Configuration Guide

  • Cisco IOS Configuration Guide Master Index

  • Cisco IOS Command Reference Master Index

  • Cisco IOS New Features Index

  • Cisco IOS Debug Command Reference

  • Cisco IOS System Error Messages

 

Obtaining Documentation

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly. Therefore, it is probably more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Registered CCO users can order the Documentation CD-ROM and other Cisco Product documentation through our online Subscription Services at http://www.cisco.com/cgi-bin/subcat/kaojump.cgi.

Nonregistered CCO users can order documentation through a local account representative by calling Cisco's corporate headquarters (California, USA) at 408 526-4000 or, in North America, call 800 553-NETS (6387).

Obtaining Technical Assistance

Cisco provides Cisco Connection Online (CCO) as a starting point for all technical assistance. Warranty or maintenance contract customers can use the Technical Assistance Center. All customers can submit technical feedback on Cisco documentation using the web, e-mail, a self-addressed stamped response card included in many printed docs, or by sending mail to Cisco.

Cisco Connection Online

Cisco continues to revolutionize how business is done on the Internet. Cisco Connection Online is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

CCO's broad range of features and services helps customers and partners to streamline business processes and improve productivity. Through CCO, you will find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online support services, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on CCO to obtain additional personalized information and services. Registered users may order products, check on the status of an order and view benefits specific to their relationships with Cisco.

You can access CCO in the following ways:

You can e-mail questions about using CCO to cco-team@cisco.com.

Technical Assistance Center

The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract.

To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support, use www.cisco.com/techsupport.

To contact by e-mail, use one of the following:

Language
E-mail Address

English

tac@cisco.com

Hanzi (Chinese)

chinese-tac@cisco.com

Kanji (Japanese)

japan-tac@cisco.com

Hangul (Korean)

korea-tac@cisco.com

Spanish

tac@cisco.com

Thai

thai-tac@cisco.com

In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers and TAC e-mail addresses worldwide, consult the following web site: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.

Software Configuration Tips on the Cisco Technical Assistance Center Home Page

If you have a CCO login account, you can reach the following URL, which contains links and helpful tips on configuring your Cisco products:

http://www.cisco.com/kobayashi/technotes/serv_tips.shtml

This URL is subject to change without notice. If it changes, point your Web browser to CCO  and click on this path: Technical Assistance Center: Technical Tips. (You must have a CCO account to access this link.)

The following sections are provided from the Technical Tips page:

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate and value your comments





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Posted: Tue Sep 5 14:42:53 PDT 2000
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