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To display a high-level performance report for all the modems or a single modem inside Cisco AS5200 and Cisco AS5300 access servers, use the show modem command in EXEC mode.
show modem [slot/port | group number]
Syntax Description
slot/port (Optional) Specifies the location of a slot and modem port. Remember to include the forward slash (/) when entering this variable. group number (Optional) Specifies a modem group to which a specified modem belongs. The group number range is 1 to 200.
Command Modes
EXEC
Command History
11.2 This command was introduced.
Release
Modification
Examples
The following display shows output information for the show modem command for two V.34 modem cards inserted in a Cisco AS5200:
router# show modem
Inc calls Out calls Busied Failed No Succ
Mdm Usage Succ Fail Succ Fail Out Dial Answer Pct.
* 1/0 17% 74 3 0 0 0 0 0 96%
* 1/1 15% 80 4 0 0 0 1 1 95%
* 1/2 15% 82 0 0 0 0 0 0 100%
1/3 21% 62 1 0 0 0 0 0 98%
1/4 21% 49 5 0 0 0 0 0 90%
* 1/5 18% 65 3 0 0 0 0 0 95%
* 1/6 19% 58 2 0 0 0 0 0 96%
* 1/7 17% 67 5 0 0 0 1 1 93%
* 1/8 20% 68 3 0 0 0 0 0 95%
1/9 16% 67 2 0 0 0 0 0 97%
1/10 18% 56 2 0 0 0 1 1 96%
* 1/11 15% 76 3 0 0 0 0 0 96%
* 1/12 16% 62 1 0 0 0 0 0 98%
1/13 17% 51 4 0 0 0 0 0 92%
1/14 16% 51 5 0 0 0 0 0 91%
1/15 17% 65 0 0 0 0 0 0 100%
1/16 15% 73 3 0 0 0 0 0 96%
1/17 17% 67 2 0 0 0 0 0 97%
1/18 17% 61 2 0 0 0 0 0 96%
* 1/19 17% 74 2 0 0 0 0 0 97%
1/20 16% 65 1 0 0 0 0 0 98%
* 1/21 16% 58 3 0 0 0 0 0 95%
* 1/22 18% 56 4 0 0 0 0 0 93%
* 1/23 20% 60 4 0 0 0 0 0 93%
The following display shows output information for the show modem command for two V.110 modem cards inserted in a Cisco AS5200:
router# show modem
Inc calls Out calls Busied Failed No Succ
Mdm Usage Succ Fail Succ Fail Out Dial Answer Pct.
0/0 0% - - - - 0 0 0 -
0/1 0% - - - - 0 0 0 -
0/2 0% - - - - 0 0 0 -
0/3 0% - - - - 0 0 0 -
0/4 0% - - - - 0 0 0 -
0/5 0% - - - - 0 0 0 -
0/6 0% - - - - 0 0 0 -
0/7 0% - - - - 0 0 0 -
0/8 0% - - - - 0 0 0 -
0/9 0% - - - - 0 0 0 -
0/10 0% - - - - 0 0 0 -
0/11 0% - - - - 0 0 0 -
1/0 0% - - - - 0 0 0 -
1/1 0% - - - - 0 0 0 -
1/2 0% - - - - 0 0 0 -
1/3 0% - - - - 0 0 0 -
1/4 0% - - - - 0 0 0 -
1/5 0% - - - - 0 0 0 -
1/6 0% - - - - 0 0 0 -
1/7 0% - - - - 0 0 0 -
1/8 0% - - - - 0 0 0 -
1/9 0% - - - - 0 0 0 -
1/10 0% - - - - 0 0 0 -
1/11 0% - - - - 0 0 0 -
Table 71 describes the fields shown in the previous displays of the show modem command.
The following example shows the statistics and current configurations for the manageable modem 2/10, which exists on a V.34 modem card in a Cisco AS5200. A dash (-) indicates a field that is not available on basic modems. An x indicates a field that is available and active on manageable modems. See Table 72 for a description of the fields displayed by the show modem command.
router> show modem 2/10
Mdm Typ Status Tx/Rx G Duration TX RX RTS CTS DSR DCD DTR
2/10 V34 Idle 33600/33600 1 00:00:00 x x x x
Modem 2/10, Microcom MNP10 V34 Modem (Select), Async35, TTY35
Firmware (Boot) Rev: 2.1(9) (1.0(5))
Modem config: Incoming and Outgoing
Protocol: reliable/MNP, Compression: V42bis
Management port config: Status polling and AT session
Management port status: Status polling and AT session
TX signals: 0 dBm, RX signals: 0 dBm
Last clearing of "show modem" counters never
0 incoming completes, 0 incoming failures
0 outgoing completes, 0 outgoing failures
0 failed dial attempts, 0 ring no answers, 0 busied outs
0 no dial tones, 0 dial timeouts, 0 watchdog timeouts
0 no carriers, 0 link failures, 0 resets 0 recover oob
0 protocol timeouts, 0 protocol errors, 0 lost events
Connection Speeds 75 300 600 1200 2400 4800
# of connections 0 0 0 0 0 0
Connection Speeds 7200 9600 12000 14400 16800 19200
# of connections 0 0 0 0 0 0
Connection Speeds 21600 24000 26400 28800 31200 33600
# of connections 0 0 0 0 0 1
The following is an output example for a basic V.34 modem module. Notice that unavailable fields are marked with dashes (-):
router# show modem 1/1 Mdm Typ Status Tx/Rx G Duration TX RX RTS CTS DSR DCD DTR 1/1 - Idle 19200/19200 0 00:01:05 - - - - - - - Modem 1/1, AS5200 Non-Manageable Modem Firmware (Boot) Rev: Unknown Modem config: Unknown Management config: Not Manageable Modem Last clearing of "show modem" counters never - incoming completes, - incoming failures - outgoing completes, - outgoing failures, 0 failed dial attempts, 0 ring no answers, 0 busied outs 0 no dial tones, 0 dial timeouts, 0 watchdog timeouts - no carriers, - link failures, 0 resets - protocol timeouts, - protocol errors, - lost events Connection Speeds 75 300 600 1200 2400 4800 # of connections 0 0 0 0 0 0 Connection Speeds 7200 9600 12000 14400 16800 19200 # of connections 0 0 0 0 0 0 Connection Speeds 21600 24000 26400 28800 31200 33600 # of connections 0 0 0 0 0 0
The following display shows output information for the show modem slot/port command for V.110 modem cards:
router# show modem 0/1
Mdm Typ Status Tx/Rx G Duration TX RX RTS CTS DSR DCD DTR
0/1 Idle -/- 1 00:00:00 - - - - - - -
Modem 0/1, V.110 Terminal Adaptor (Unmanaged), Async2, TTY2
Firmware (Boot) Rev: Unmanaged (Unmanaged)
Modem config: Incoming and Outgoing
Management config: Unmanaged
Last clearing of "show modem" counters never
- incoming completes, - incoming failures
- outgoing completes, - outgoing failures
0 failed dial attempts, 0 ring no answers, 0 busied outs
- no dial tones, - dial timeouts, 0 watchdog timeouts
- no carriers, - link failures, 0 resets, - recover oob
- protocol timeouts, - protocol errors, - lost events
Connection Speeds 75 300 600 1200 2400 4800
# of connections - - - - - -
Connection Speeds 7200 9600 12000 14400 16800 19200
# of connections - - - - - -
Connection Speeds 21600 24000 26400 28800 31200 32000
# of connections - - - - - -
Connection Speeds 33600 34000 36000 38000 40000 42000
# of connections - - - - - -
Connection Speeds 44000 46000 48000 50000 52000 54000
# of connections - - - - - -
Connection Speeds 56000
# of connections -
The type of display output generated from the show modem slot/port command depends on the version of Cisco IOS software running on the router or access server. For example, the following shows example output for a 56K modem card, which carries digital modems that transmit at 56 kbps. (In truth, 56K modems do not modulate or demodulate data. A pure digital-to-digital connection is made.) See Table 72 for a description of the fields displayed by this modem card.
router# show modem 0/0
Mdm Typ Status Tx/Rx G Duration TX RX RTS CTS DSR DCD DTR
0/0 Idle 0/0 0 00:00:00 x x x x
Modem 0/0, Microcom MNP10 K56 Modem (Select), TTY1
Firmware (Boot) Rev: 3.1(16) (3.0(4))
DSP Controller (SPX) Rev: 1.1(0) (1.1(0))
Modem config: Incoming and Outgoing
Protocol: Normal, Compression: None
Management port config: Status polling and AT session
Management port status: Status polling and AT session
TX signals: 0 dBm, RX signals: 0 dBm
Last clearing of "show modem" counters never
0 incoming completes, 0 incoming failures
0 outgoing completes, 0 outgoing failures
0 failed dial attempts, 0 ring no answers, 0 busied outs
0 no dial tones, 0 dial timeouts, 0 watchdog timeouts
0 no carriers, 0 link failures, 1 resets 0 recover oob
0 protocol timeouts, 0 protocol errors, 0 lost events
Transmit Speed Counters:
Connection Speeds 75 300 600 1200 2400 4800
# of connections 0 0 0 0 0 0
Connection Speeds 7200 9600 12000 14400 16800 19200
# of connections 0 0 0 0 0 0
Connection Speeds 21600 24000 26400 28800 31200 32000
# of connections 0 0 0 0 0 0
Connection Speeds 33600 34000 36000 38000 40000 42000
# of connections 0 0 0 0 0 0
Connection Speeds 44000 46000 48000 50000 52000 54000
# of connections 0 0 0 0 0 0
Connection Speeds 56000
# of connections 0
Receive Speed Counters:
Connection Speeds 75 300 600 1200 2400 4800
# of connections 0 0 0 0 0 0
Connection Speeds 7200 9600 12000 14400 16800 19200
# of connections 0 0 0 0 0 0
Connection Speeds 21600 24000 26400 28800 31200 32000
# of connections 0 0 0 0 0 0
Connection Speeds 33600 34000 36000 38000 40000 42000
# of connections 0 0 0 0 0 0
Connection Speeds 44000 46000 48000 50000 52000 54000
# of connections 0 0 0 0 0 0
Connection Speeds 56000
# of connections 0
Table 72 describes the fields in the previous four displays, which were created using the show modem slot/port command. This table applies to all modem module types.
| Field | Description |
|---|---|
Mdm | Slot and modem number. |
Typ | Modulation type, which can be any of the following values: Bel103, Bel212, V21, V22, V22bis, V23, V32, V32bis, VFC, V34, V17, V27, V33 and K56Flx |
Status | Current status of the modem. Possible values include:
|
Tx/Rx | Transmission and receiving speed for the most recently connected call. |
G | Modem group number assigned to the modem. The group number 0 means the modem is not part of any group. |
Duration | Time duration of the current call or the last call. |
Modem functions | The following modem functions are displayed on manageable modems. A field that is available and turned on is marked with an x. An unavailable field is marked with a dash (-). TX---Transmit Data. The DTE device transmits data to the DCE device. RX---Receive Data. The DCE device receives data from the DTE device. RTS---Request To Send. The DTE device signals to the DCE device that the DTE device accepts data into its buffers. CTS---Clear To Send. The DCE device signals to the DTE device that the DCE device accepts data into its buffers. DSR---Data Set Ready. The modem is ready to start communication. DCD---Data Carrier Detect. The DCE device indicates to the DTE device that a call is present and established with a remote modem. Dropping the DCD function terminates the session. DTR---Data Terminal Ready. The DTE device indicates to the DCE device that it accepts calls. |
Firmware | Installed modem firmware. |
Modem config | Current modem configuration, which includes the fields Incoming, Outgoing, Incoming and Outgoing, and Unknown. |
Protocol | Protocol the modem is running such as Normal, Direct, reliable/MNP4, and reliable/LAPM (Link Access Procedure for Modems). |
Compression | Compression algorithm running on the modem, such as None, V42bis, and MNP5. |
Management config | Indicates if the modem is configured for out-of-band feature polling. |
TX signals | Transmit signal levels. For modulations that do not support signal to noise calculations, the ratio is 0. |
RX signals | Transmit signal levels. |
Last clearing of "show modem" counters | Last time the modem's counters were cleared using the clear modem counters command. A summary of modem events also appears.
|
Transmit Speed Counters: | List of connection speeds that were sent by the modem. |
Receive Speed Counters: | List of connection speeds that were received by the modem. |
Connection Speeds | A complete summary of possible connection speeds and the actual number of connections that occurred at those speeds. Depending on which modem port module and version of software you are running, possible connection speeds range from 75 to 56,000 bps. The number of successful connections are displayed directly beneath the connection speed identifier. For example, the following output shows that three connections were made at 56 kbps. Connection Speeds 56000 |
The following example shows the output for modem group 1, which is composed of modem 1/0 through modem 1/23:
router# show modem group 1
Incoming calls Outgoing calls Busied Failed No Succ
Grp Usage Succ Fail Avail Succ Fail Avail Out Dial Ans Pct.
1 0% 0 0 24 0 0 24 0 0 0 0%
Modem Group 1: 1/0, 1/1, 1/2, 1/3, 1/4, 1/5, 1/6, 1/7, 1/8, 1/9, 1/10, 1/11, 1/12, 1/13, 1/14, 1/15, 1/16, 1/17, 1/18, 1/19, 1/20, 1/21, 1/22, 1/23
Related Commands
Displays version information about the modem firmware, controller and DSP code (for 56-kbps modems only), and boot code.
Command
Description
To display a list of the manageable Microcom modems that have open AT sessions and a list of users logged in to those sessions, use the show modem at-mode command in EXEC mode.
show modem at-modeSyntax Description
This command has no arguments or keywords.
Command Modes
EXEC
Command History
11.2 This command was introduced.
Release
Modification
Examples
The following output shows that modem 1/1 has one open AT directly connected session:
router# show modem at-mode Active AT-MODE management sessions: Modem User's Terminal 1/1 0 cty 0
To display the local disconnect reasons for all modems inside an access server or router, use the show modem call-stats command in EXEC mode.
show modem call-stats [slot]
Syntax Description
slot (Optional) Specifies the slot number, which limits the display output to a particular range of modems in the system.
Command Modes
EXEC
Command History
11.3 This command was introduced.
Release
Modification
Usage Guidelines
Use this command to find out why a modem ended its connection or why a modem is not operating at peak performance.
Local disconnect reasons for a particular modem are listed across the top of the screen display. For example, see lostCarr, dtrDrop, rmtLink, wdogTimr, compress, retrain, inacTout, and linkFail in the following output:
router# show modem call-stats
dial-in/dial-out call statistics
lostCarr dtrDrop rmtLink wdogTimr compress retrain inacTout linkFail
Mdm
* 0/0
* 0/1
In the body of the screen display, the number of times an error occurred on a specific modem is displayed (see the # column). The % column shows the total running percent that a modem was logged for the specified disconnect reason with respect to the entire modem pool. For example, out of all the times the lostCarr error occurred on all the modems in the system, the lostCarr error occurred 2% of the time on modem 0/0.
router# show modem call-stats
dial-in/dial-out call statistics
lostCarr dtrDrop rmtLink wdogTimr compress retrain inacTout linkFail
Mdm # % # % # % # % # % # % # % # %
* 0/0 6 2 2 3 1 0 0 0 0 0 0 0 0 0 0 0
* 0/1 5 2 2 3 2 1 0 0 0 0 0 0 0 0 0 0
Bad or malfunctioning modems are detected by an unusually high number of disconnect counters for a particular disconnect reason. For example, if modem 1/0 had an astronomically high number of compression errors compared to the remaining modems in system, modem 1/0 would probably be bad or inoperable.
To reset the counters displayed by the show modem call-stats command, issue the clear modem counters command.
![]() |
Note Remote disconnect reasons are not described by this command. |
Examples
The following example shows call statistics for the show modem call-stats command. Due to the screen size limitation of most terminal screen displays, all the possible disconnect reasons cannot be displayed at the same time. Only the top eight most frequently experienced disconnect reasons are displayed.
router# show modem call-stats
dial-in/dial-out call statistics
lostCarr dtrDrop rmtLink wdogTimr compress retrain inacTout linkFail
Mdm # % # % # % # % # % # % # % # %
* 0/0 6 2 2 3 1 0 0 0 0 0 0 0 0 0 0 0
* 0/1 5 2 2 3 2 1 0 0 0 0 0 0 0 0 0 0
0/2 5 2 2 3 4 3 0 0 0 0 0 0 0 0 0 0
* 0/3 5 2 2 3 2 1 0 0 0 0 0 0 0 0 0 0
* 0/4 5 2 1 1 1 0 0 0 0 0 0 0 0 0 0 0
* 0/5 5 2 2 3 2 1 0 0 0 0 0 0 0 0 0 0
* 0/6 4 1 2 3 2 1 0 0 0 0 0 0 0 0 0 0
* 0/7 4 1 2 3 4 3 0 0 0 0 0 0 0 0 0 0
* 0/8 6 2 1 1 3 2 0 0 0 0 0 0 0 0 0 0
* 0/9 5 2 1 1 1 0 0 0 0 0 0 0 0 0 0 0
* 0/10 5 2 1 1 2 1 0 0 0 0 0 0 0 0 0 0
* 0/11 5 2 1 1 2 1 0 0 0 0 0 0 0 0 0 0
0/12 5 2 2 3 2 1 0 0 0 0 0 0 0 0 0 0
* 0/13 5 2 1 1 1 0 0 0 0 0 0 0 0 0 0 0
* 0/14 5 2 1 1 1 0 0 0 0 0 0 0 0 0 0 0
* 0/15 5 2 1 1 1 0 0 0 0 0 0 0 0 0 0 0
* 0/16 5 2 1 1 1 0 0 0 0 0 0 0 0 0 0 0
* 0/17 5 2 1 1 2 1 0 0 0 0 0 0 0 0 0 0
* 0/18 5 2 1 1 2 1 0 0 0 0 0 0 0 0 0 0
* 0/19 5 2 1 1 3 2 0 0 0 0 0 0 0 0 0 0
* 0/20 5 2 1 1 1 0 0 0 0 0 0 0 0 0 0 0
* 0/21 5 2 1 1 1 0 0 0 0 0 0 0 0 0 0 0
* 0/22 5 2 1 1 11 10 0 0 0 0 0 0 0 0 0 0
* 0/23 5 2 1 1 2 1 0 0 0 0 0 0 0 0 0 0
* 2/0 4 1 2 3 2 1 0 0 0 0 0 0 0 0 0 0
* 2/1 5 2 1 1 2 1 0 0 0 0 0 0 0 0 0 0
* 2/2 5 2 2 3 0 0 0 0 0 0 0 0 0 0 0 0
* 2/3 5 2 1 1 2 1 0 0 0 0 0 0 0 0 0 0
* 2/4 5 2 1 1 2 1 0 0 0 0 0 0 0 0 0 0
* 2/5 5 2 1 1 2 1 0 0 0 0 0 0 0 0 0 0
* 2/6 4 1 1 1 1 0 0 0 0 0 0 0 0 0 0 0
* 2/7 5 2 1 1 1 0 0 0 0 0 0 0 0 0 0 0
* 2/8 5 2 1 1 1 0 0 0 0 0 0 0 0 0 0 0
* 2/9 4 1 1 1 2 1 0 0 0 0 0 0 0 0 0 0
* 2/10 5 2 1 1 0 0 0 0 0 0 0 0 0 0 0 0
* 2/11 5 2 1 1 5 4 0 0 0 0 0 0 0 0 0 0
* 2/12 5 2 1 1 2 1 0 0 0 0 0 0 0 0 0 0
* 2/13 5 2 1 1 1 0 0 0 0 0 0 0 0 0 0 0
* 2/14 5 2 1 1 2 1 0 0 0 0 0 0 0 0 0 0
* 2/15 4 1 1 1 3 2 0 0 0 0 0 0 0 0 0 0
* 2/16 4 1 1 1 3 2 0 0 0 0 0 0 0 0 0 0
* 2/17 5 2 2 3 9 8 0 0 0 0 0 0 0 0 0 0
* 2/18 4 1 1 1 1 0 0 0 0 0 0 0 0 0 0 0
* 2/19 3 1 1 1 2 1 0 0 0 0 0 0 0 0 0 0
* 2/20 7 3 1 1 8 7 0 0 0 0 0 0 0 0 0 0
* 2/21 5 2 1 1 1 0 0 0 0 0 0 0 0 0 0 0
* 2/22 4 1 1 1 2 1 0 0 0 0 0 0 0 0 0 0
* 2/23 5 2 1 1 2 1 0 0 0 0 0 0 0 0 0 0
Total 233 59 110 0 0 0 0 0
dial-out call statistics
noCarr noDitone busy abort dialStrg autoLgon dialTout rmtHgup
Mdm # % # % # % # % # % # % # % # %
* 0/0 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 0/1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0/2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 0/3 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 0/4 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 0/5 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 0/6 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 0/7 5 5 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 0/8 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 0/9 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 0/10 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 0/11 5 5 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0/12 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 0/13 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 0/14 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 0/15 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 0/16 2 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 0/17 4 4 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 0/18 5 5 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 0/19 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 0/20 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 0/21 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 0/22 5 5 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 0/23 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 2/0 2 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 2/1 3 3 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 2/2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 2/3 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 2/4 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 2/5 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 2/6 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 2/7 4 4 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 2/8 7 8 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 2/9 4 1 1 1 2 1 0 0 0 0 0 0 0 0 0 0
* 2/10 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 2/11 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 2/12 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 2/13 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 2/14 4 4 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 2/15 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 2/16 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 2/17 5 5 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 2/18 5 5 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 2/19 3 3 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 2/20 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 2/21 4 4 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 2/22 2 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0
* 2/23 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Total 84 0 0 0 0 0 0 0
Table 73 describes the show modem call-stats fields.
| Field | Description |
|---|---|
dial-in/dial-out call statistics | This category of disconnect reasons can happen only in dial-in or dial-out scenarios. |
wdogTimr | Watchdog timeout. An obscure firmware problem occurred. This is a rare disconnect reason. |
compress | Compression. An error was detected during decompression, which caused the internal decompression dictionary to overflow. This could be caused by a modem dialing in that is using a slightly different compression algorithm. |
retrain | Retrain failure. A connection was lost and not re-established after three attempts. |
inacTout | Inactivity timeout. The time specified in the AT/T command has expired. No modem data transfers were detected during that period. |
linkFail | Link failure. The protocol level link failed while using MNP-10 or LAPM in reliable mode. |
moduFail | Modulation error. An error was detected at the DSP chip level, which caused a disconnect. |
mnpProto | MNP10 protocol error. An uncorrectable error occurred during a MNP-10 connection. |
lapmProt | LAPM protocol error. An uncorrectable error occurred during a LAPM connection. |
lostCarr | Lost carrier. The modem firmware detected a carrier drop during a connection. The cause for the carrier drop could be the loss of signal from the remote modem or the result of a error detection. |
dtrDrop | DTR drop. The modem disconnected because the DTR signal from the host became inactive. |
userHgup | User hang up. The modem disconnected because a command such as ATH was detected. |
rmtlink | Remote link disconnect. If an MNP-10 reliable link is established, the remote modem sends the disconnect reason across the link before disconnecting. The disconnect reason displayed is LOCAL (remote link disconnect) and REMOTE (the reason the remote modem disconnected). |
trminate | Terminate. A password security error occurred in the Microcom HDMS. This error occurs only with Microcom modems. |
callBkfa | Callback failed. This error applies to leased line connections only. A switched line connection failed and a connection still cannot be made on the leased line. |
dial-out call statistics | This category of disconnect reasons can happen only in a dial-out scenario. |
noCarr | No carrier. The called number answered, but no answer tone was detected after the appropriate wait. |
noDitone | No dialtone. No dial tone was detected after the modem went off hook. |
busy | Busy. A busy signal was detected while the local modem was attempting to dial. |
abort | Abort. A character was received from the remote host after the dial command was issued and before a connection was established. |
dialStrg | Dialstring error. An invalid character was detected in the dial string, which forced the dial attempt to terminate. |
autoLgon | Autologon error. An autologon sequence did not successfully complete. |
dialTout | Dial timeout. When a semicolon is used as a dial modifier, the modem returns to the command state as indicated by an "OK." This allows a continuation of the dial string. If a period of time elapses as specified in the S7 register without the dial string completing, the attempt is aborted with dial timeout as the disconnect reason. |
rmtHgup | Remote hang-up. The modem disconnected because the remote modem disconnected the call and dropped DTR. |
blacklst | Blacklist. In a country that supports blacklisting, an attempt was made to go off hook with a null dial string (ATD). |
ccpNssn | CCP not seen. The credit card prompt (also known as Bong) was not detected. |
faxClasz | Fax class 2 error. An abnormal termination to a fax transmission was detected. |
Total | Total number of times the disconnect reason occurred among all the modems in the system. |
To display the current modem configuration for digital MICA technologies modems loaded inside an access server or router, use the show modem configuration command in EXEC mode.
show modem configuration [slot/port]
Syntax Description
slot/port (Optional) Specifies the location of a slot and modem port. If this number is not specified, statistics for all connected modems are displayed. Remember to include the forward slash (/) when entering this variable.
Command Modes
EXEC
Command History
11.2P This command was introduced.
Release
Modification
Examples
The following example uses the show modem configuration command to display the configuration for modem 0/1, which resides in slot 0/1 of a Cisco AS5300:
router> show modem configuration 0/1
Modem(0/1) Configuration Block:
Country Code: 1
Originate/Answer Mode: Answer
Data Bits Selection: 8
Parity Selection: 0
Stop Bits Selection: 1
V.42 ODP generation: Generate ODP sequence when originating a call
Error Correction Autodetect Time-out value: 5000 ms
Protocol Negotiation Time-out value: 10000 ms
Protocol Negotiation Fallback Character:
Protocol Negotiation Retransmission Limit: 12
Error Correction Frame Length: 256 bytes
Data Compression: V.42bis and MNP5
ARA Error Correction: ARA1.0 & ARA2.0 Enabled for Answer only
V.42 Error Correction: V.42(LAP-M) Originate&Answer enabled
MNP Error Correction: MNP Originate&Answer enabled
Link Protocol Fallback: Asynchronous Framing (Start/Stop/Parity)
DSP processor MVIP TDM slice: 0
Calling Tone: Disabled
Guard Tone: Disabled
Modem Standard: V.34bis Automode, with terbo
Max. Connect Rate: 33600 bps
Min. Connect Rate: 300 bps
Signal Quality Threshold: Bit Errors >=1:1000 cause recovery
Fallback/Fallforward Squelch Timer: 500 ms
Fall Forward Timer: 10000 ms
Fall Back Timer: 500 ms
Terminate Time-out: 20 second(s)
Wait For Data Mode Time-out: 40 second(s)
Lost Carrier To Hang-up Delay: 1400 ms
Transmit Level Setting: -13 dBm
Retrain Limit: 4
V.34 Max. Symbol Rate: 3249 Baud
V.34 Min. Symbol Rate: 2400 Baud
V.34 Carrier Frequency: Auto Carrier Selection
V.34 Preemphasis Filter Selection: 11
Tx and RX Signaling Type: NULL signaling
Call Progress Tone Detection: No tone detection
+++ Escape Detection: Enabled-Originate-Mode-Only
AT Command Processor: Enabled
Call Set Up Delay: no delay before link initiation
Automatic Answer: delay 1 second(s)
Escape Detection Character: ASCII 43 ('+')
Carriage Return Character: ASCII 13 (CR)
Line Feed Character: ASCII 10 (LF)
Backspace Character: ASCII 8 (BS)
Pause Before Blind Dialing: 2 second(s)
Wait For Carrier After Dial: 40 second(s)
Comma Dial Modifier Time: 2 second(s)
Bit-mapped Register(S9=0x13D): E1Q2V1&D3X4
Delay For Hangup After Carrier Loss: 1400 ms
Table 74 describes the fields in the above display:
| Field | Description |
|---|---|
Modem slot/port | Slot and port for the specified modem. |
Country code: | Transmit level limits with respect to the S39 register. Default is 1 (U.S. domestic). |
Originate/Answer Mode: | Answer or originate. Default is answer. |
Data Bits Selection: | 7, 8, or 9 data bits. Default is 8. |
Parity Selection: | 0 = no parity, 1 = even parity, 2 = odd parity. Default is no parity. |
Stop Bits Selection: | 1 or 2 stop bits. Default is 1 stop bit. |
V.42 ODP generation: | Disabled or generate ODP sequence when originating a V.42 call. Default is Generate ODP sequence when originating a V.42 call |
Error Correction Autodetect Time-out value: | Maximum period during which the modem will run an automated detection machine upon the incoming data. Default is 5000 ms. |
Protocol Negotiation Time-out value: | Maximum wait for error correction protocol negotiation before fallback. Default is 10000 ms. |
Protocol Negotiation Fallback Character: | 0 to 127. Default is 13. |
Protocol Negotiation Retransmission Limit: | 0 = Do not disconnect on excessive retransmission; 1 to 255 = number of successive retransmissions to cause disconnect. Default is 12. |
Error Correction Frame Length: | Buffer length; 64 to 1024 octets of data. Default is 256. |
Data Compression: | Disabled, V.42bis, MNP5, or V.42bis or MNP5 (V.42 has precedence). Default is V.42bis or MNP5 (V.42 has precedence). |
ARA Error Correction: | ARA1.0 & ARA2.0 Disabled, Enabled for Answer only, Enabled for Answer originate ARA1.0, and Enabled for Answer originate ARA2.0. Default is Enabled for Answer only. |
V.42 Error Correction: | V.42(LAP-M) Disabled, V.42(LAP-M) Originate & Answer enabled. Default is disabled. |
MNP Error Correction: | MNP Disabled or MNP Originate and Answer enabled. Default is MNP Originate and Answer enabled. |
Link Protocol Fallback: | Asynchronous framing (Start/Stop/Parity), Synchronous framing (Raw 8 bits to DSP), or Disconnect (Hang-up). Default is Asynchronous framing (Start/Stop/Parity). |
DSP processor MVIP TDM slice: | 0 to 15. |
Calling Tone: | Disable or Send calling tone. Default is disable. |
Guard Tone: | Guard tone disabled, Use Guard tone (V.22 & V.22bis only). Default is disabled. |
Modem Standard: | V.34bis Automode with terbo, V.34bis Automode skip terbo, V.32 terbo Automode, V.32bis Automode, V.22bis Automode, or K56Flex 1.1. Default is V.34bis Automode with terbo. |
Max. Connect Rate: | 75 to 56000 bps. |
Min. Connect Rate: | 75 to 56000 bps. |
Signal Quality Threshold: | No action on bit errors, Bit Errors >=1:100 cause recovery, Bit Errors >=1:1000 cause recovery, Bit Errors >=1:10000 cause recovery, Bit Errors >=1:100000 cause recovery, or Bit Errors >=1:1000000 cause recovery. Default is 1:1000. |
Fallback/Fallforward Squelch Timer: | Time to delay after a speed shift before allowing another speed shift. Default is 500 ms. |
Fall Forward Timer: | Elapsed time with continuous good signal quality to cause a fall forward. Default is 10000 ms. |
Fall Back Timer: | Elapsed time with bad signal quality to cause a fallback. Default is 500 ms. |
Terminate Time-out: | Elapsed time after a disconnect request before forcing a link disconnect. During this period, the modem sends buffered data and then clears down the link. Default is 20 seconds. |
Wait for Data Mode Time-out: | Maximum time during link establishment before disconnection. Default is 40; 60 for K56Flex. |
Lost Carrier To Hang-up Delay: | Maximum time without a carrier to cause the link disconnect. Default is 1400 ms. |
Transmit Level Setting: | 6dBm, 7dBm, 8dBm, -20dBm, or -21dBm. Default is 9 dBm. |
Retrain Limit: | Maximum successive failed retrains to cause the link to disconnect. Default is 4. |
V.34 Max. Symbol Rate: | 2400 baud, 2743 baud, 2800 baud, 3000 baud, 3200 baud, or 3429 baud. Default is 3429 baud. |
V.34 Min. Symbol Rate: | 2400 baud, 2743 baud, 2800 baud, 3000 baud, 3200 baud, or 3429 baud. Default is 2400 baud. |
V.34 Carrier Frequency: | Low Carrier, High Carrier, or Auto Carrier Selection. Default is High Carrier. |
V.34 Preemphasis Filter Selection: | 0 to 10 = a selected filter; 11 = Automatic Preemphasis Selection. Default is 11. |
Tx and Rx Signaling Type: | NULL signaling, MF signaling, DTMF signaling, Lower band R2 signaling, Upper band R2 signaling, or R1 signaling. Default is NULL signaling. |
Call Progress Tone Detection: | No tone detection, Dial tone detection, Ring-Back tone detection, or Busy tone detection. Default is no tone detection. |
+++ Escape Detection: | Disabled, Enabled, or Enabled-in-Originate-Mode-Only. Default is Enabled-in-Originate-Mode-Only. |
AT Command Processor: | Disabled or Enabled. Default is disabled. |
Call Set Up Delay: | No delay before link initiation, delay value (1 to 255). Default is no delay. |
Automatic Answer: | Answer immediately, delay value (1 to 255 seconds). default is 1 second. |
Escape Detection Character: | ASCI value (0 to 127). Default is 43. |
Carriage Return Character: | ASCI value (0 to 127). Default is 13. |
Line Feed Character: | ASCI value (0 to 127). Default is 10. |
Backspace Character: | ASCI value (0 to 127). Default is 8. |
Pause Before Blind Dialing: | 2 to 255 seconds. Default is 2. |
Wait For Carrier After Dial: | Wait for data mode timeout. |
Comma Dial Modifier Time: | 2 to 255 seconds. Default is 2. |
Bit-mapped Register(S9=0x13D): | Bit mapped register. |
Delay For Hang-up After Carrier Loss: | Lost carrier to hang-up delay. |
Related Commands
Displays the modem history event status performed on a manageable modem or group of modems. show modem mica Displays information about MICA digital modems. Displays the current modem operational status for MICA digital modems loaded in access servers or routers.
Command
Description
To display connection speed statistics for all the modems running in an access server or router, use the show modem connect-speeds command in EXEC mode.
show modem connect-speeds [max-speed [slot]]
Syntax Description
max-speed (Optional) Maximum speed you want displayed in the shifting speed window. You can specify from 12,000 to 56,000 bps. slot (Optional) Specifies the slot number, which limits the display output to a particular range of modems in the system.
Defaults
The maximum speed displayed is 12,000 bps.
Command Modes
EXEC
Command History
11.3 This command was introduced.
Release
Modification
Usage Guidelines
Because most terminal screens are not wide enough to display the entire range of connection speeds at one time (for example, 75 to 56000 bps), the max-speed variable is used. This variable specifies the contents of a shifting baud-rate window, which provides you with a snap shot of modem connection speeds for your system. If you want to see a snap shot of lower baud rates, specify a lower connection speed. If you want to see a snap shot of higher baud rates, specify a higher connection speed.
The max-speed variable also rounds up to the nearest recognizable baud rate by the software, so you do no need to memorize or enter exact connection speeds. For example, if you enter a maximum baud rate of 22059, the system software automatically rounds the value up to 24000.
To display a complete picture of all the connection speeds and counters on the system, you must enter a series of commands. Each time you issue the show modem connect-speeds max-speed command, only nine baud rate columns can be displayed at the same time.
Table 75 shows a range of commands that you can issue, one at a time, to see a complete picture of the total possible connection speeds on your access server.
| Command | Connect Speed Range Displayed |
|---|---|
show modem connect-speeds 56000 | 40,000 to 56,000 bps |
show modem connect-speeds 38000 | 24,000 to 38,000 bps |
show modem connect-speeds 21600 | 2,400 to 21,600 bps |
show modem connect-speeds 1200 | 75 to 1200 bps |
![]() |
Note The Cisco IOS software does not accept commas (,) in the connect speed field. For example, enter 28000 not 28,000. |
The show modem connect-speeds command displays a log of connection speed statistics starting from the last time the access servers or router was power cycled or the clear modem counters command was issued. If you want to create a monthly report of the connection speeds achieved by the modems, issue the clear modem counters command at the beginning of the month and issue the show modem connect-speeds command at the end of the month.
Examples
The following example shows connection speed statistics up to 28000 bps:
router# show modem connect-speeds 28800 transmit connect speeds Mdm 9600 12000 14400 16800 19200 21600 24000 26400 28800 TotCnt * 1/0 0 0 0 0 3 4 6 37 23 74 * 1/1 0 0 3 1 0 4 9 41 20 80 * 1/2 0 0 2 0 1 3 10 37 26 82 1/3 1 0 0 0 0 3 15 35 7 62 1/4 0 0 0 0 4 2 8 20 13 49 * 1/5 0 0 4 0 1 0 4 38 17 65 * 1/6 0 0 2 1 0 1 9 32 11 57 * 1/7 1 0 2 0 0 5 10 31 18 67 * 1/8 0 0 0 1 1 1 10 42 11 68 1/9 0 0 2 1 2 4 4 30 23 67 1/10 0 0 0 0 0 2 5 26 22 56 * 1/11 0 0 0 0 3 1 16 38 17 76 * 1/12 0 0 0 0 0 3 7 40 12 62 1/13 0 0 0 1 2 3 11 20 14 51 1/14 0 0 2 0 0 2 7 26 12 51 1/15 0 0 1 1 1 2 6 29 25 65 1/16 2 0 2 0 1 5 10 37 15 73 1/17 0 0 0 0 0 2 10 33 22 67 1/18 0 0 2 2 0 2 12 17 25 61 * 1/19 2 0 3 0 1 2 9 35 20 74 1/20 0 0 2 2 2 2 8 28 21 65 * 1/21 0 1 2 0 1 2 5 23 21 58 * 1/22 0 0 1 0 1 1 5 27 21 56 * 1/23 0 0 2 0 0 4 8 30 15 60 Tot 6 1 32 10 24 60 204 752 431 1546 Tot % 0 0 2 0 1 3 13 48 27 receive connect speeds Mdm 9600 12000 14400 16800 19200 21600 24000 26400 28800 TotCnt * 1/0 0 0 1 0 1 2 9 35 25 74 * 1/1 0 0 3 0 1 3 10 42 18 80 * 1/2 0 0 2 0 1 4 8 40 26 82 1/3 1 0 0 0 0 1 10 36 14 62 1/4 0 0 1 0 2 2 8 22 8 49 * 1/5 0 1 4 0 0 0 9 32 17 65 * 1/6 0 0 2 0 0 0 7 33 14 57 * 1/7 0 0 2 1 1 0 6 39 18 67 * 1/8 0 0 0 0 1 0 11 43 12 68 1/9 1 0 3 0 0 0 8 33 22 67 1/10 0 0 0 0 1 1 6 31 17 56 * 1/11 0 0 0 1 1 1 14 43 16 76 * 1/12 0 0 0 0 0 0 5 43 12 62 1/13 0 0 0 0 0 2 10 26 13 51 1/14 0 0 2 1 0 0 5 27 14 51 1/15 0 0 1 0 1 2 3 36 22 65 1/16 1 0 3 1 2 0 8 37 20 73 1/17 0 0 0 0 0 0 8 36 22 67 1/18 0 1 1 0 0 2 4 30 20 61 * 1/19 0 0 3 2 1 1 6 42 18 74 1/20 0 1 2 1 2 1 2 37 18 65 * 1/21 0 0 3 3 1 2 2 28 18 58 * 1/22 0 0 1 0 1 0 5 32 16 56 * 1/23 0 0 2 0 0 1 8 35 13 60 Tot 3 3 36 10 17 25 172 838 413 1546 Tot % 0 0 2 0 1 1 11 54 26
The following example shows connection speed statistics up to 56000 bps:
router# show modem connect-speeds 56000 transmit connect speeds Mdm 40000 42000 44000 46000 48000 50000 52000 54000 56000 TotCnt 1/0 0 0 0 0 0 0 0 0 0 0 1/1 0 0 0 0 0 0 0 0 0 0 1/2 0 0 0 0 0 0 0 0 0 0 1/3 0 0 0 0 0 0 0 0 0 0 1/4 0 0 0 0 0 0 0 0 0 0 1/5 0 0 0 0 0 0 0 0 0 0 1/6 0 0 0 0 0 0 0 0 0 0 1/7 0 0 0 0 0 0 0 0 0 0 1/8 0 0 0 0 0 0 0 0 0 0 1/9 0 0 0 0 0 0 0 0 0 0 1/10 0 0 0 0 0 0 0 0 0 0 1/11 0 0 0 0 0 0 0 0 0 0 1/12 0 0 0 0 0 0 0 0 0 0 1/13 0 0 0 0 0 0 0 0 0 0 1/14 0 0 0 0 0 0 0 0 0 0 1/15 0 0 0 0 0 0 0 0 0 0 1/16 0 0 0 0 0 0 0 0 0 0 1/17 0 0 0 0 0 0 0 0 0 0 1/18 0 0 0 0 0 0 0 0 0 0 1/19 0 0 0 0 0 0 0 0 0 0 1/20 0 0 0 0 0 0 0 0 0 0 1/21 0 0 0 0 0 0 0 0 0 0 1/22 0 0 0 0 0 0 0 0 0 0 1/23 0 0 0 0 0 0 0 0 0 0 Tot 0 0 0 0 0 0 0 0 0 0 Tot % 0 0 0 0 0 0 0 0 0 receive connect speeds Mdm 40000 42000 44000 46000 48000 50000 52000 54000 56000 TotCnt 1/0 0 0 0 0 0 0 0 0 0 0 1/1 0 0 0 0 0 0 0 0 0 0 1/2 0 0 0 0 0 0 0 0 0 0 1/3 0 0 0 0 0 0 0 0 0 0 1/4 0 0 0 0 0 0 0 0 0 0 1/5 0 0 0 0 0 0 0 0 0 0 1/6 0 0 0 0 0 0 0 0 0 0 1/7 0 0 0 0 0 0 0 0 0 0 1/8 0 0 0 0 0 0 0 0 0 0 1/9 0 0 0 0 0 0 0 0 0 0 1/10 0 0 0 0 0 0 0 0 0 0 1/11 0 0 0 0 0 0 0 0 0 0 1/12 0 0 0 0 0 0 0 0 0 0 1/13 0 0 0 0 0 0 0 0 0 0 1/14 0 0 0 0 0 0 0 0 0 0 1/15 0 0 0 0 0 0 0 0 0 0 1/16 0 0 0 0 0 0 0 0 0 0 1/17 0 0 0 0 0 0 0 0 0 0 1/18 0 0 0 0 0 0 0 0 0 0 1/19 0 0 0 0 0 0 0 0 0 0 1/20 0 0 0 0 0 0 0 0 0 0 1/21 0 0 0 0 0 0 0 0 0 0 1/22 0 0 0 0 0 0 0 0 0 0 1/23 0 0 0 0 0 0 0 0 0 0 Tot 0 0 0 0 0 0 0 0 0 0 Tot % 0 0 0 0 0 0 0 0 0 0
Table 76 describes of the fields shown in the above displays.
| Field | Description |
|---|---|
transmit connect speeds | Connection speeds for calls initiated by the system. |
Mdm slot/port | Specified slot and port number assigned to the modem. |
speed counters | The transmit and receive speed counters are 75, 300, 600, 1200, 2400, 4800, 7200, 9600, 12000, 14400, 16800, 19200, 21600, 24000, 26400, 28800, 31200, 33600, 32000, 34000, 36000, 38000, 40000, 42000, 44000, 46000, 48000, 50000, 52000, 54000, and 56000 bps. |
TotCnt | For the specified modem, the sum of the number of times a connection was initiated or received at one of the specified connection rates (75 to |
Tot | For all modems loaded in the system, the total number of times a call was initiated or received at the specified speed. |
Tot % | Percentage of the total number of calls that were initiated or received at the specified speed. |
receive connect speeds | Connection speeds for incoming calls. |
To display information about the modem cookie, use the show modem cookie command in EXEC mode.
show modem cookieSyntax Description
This command has no arguments or keywords.
Command Modes
EXEC
Command History
11.2 This command was introduced.
Release
Modification
Examples
The following example shows output information for the show modem cookie command for a V.34 carrier card and two modem cards:
router# show modem cookie
Hex dump of modem board HW version info:
Slot 1:
Carrier card:
0000: 1802 0200 0000 0000 0000 0000 0000 0000
0010: 0000 0000 0000 0000 0000 0000 0000 0000
Modem Module 0:
0000: 0C01 3033 3030 3031 4D69 6372 6F63 6F6D
0010: 204D 4E50 3130 2056 3334 204D 6F64 656D
Modem Module 1:
0000: 0C01 3033 3030 3031 4D69 6372 6F63 6F6D
0010: 204D 4E50 3130 2056 3334 204D 6F64 656D
Table 77 describes significant fields in the previous display.
| Field | Description |
|---|---|
Slot 1: | The slot carrying the carrier and modem card. |
Carrier card: | Carrier card and its cookie parameters. |
Modem Module 0: | Modem card and its cookie parameters. |
To display the internal status of the call switching module for modems inside access servers or routers, use the show modem csm command in EXEC mode.
show modem csm [slot/port | group number]
Syntax Description
slot/port (Optional) Specifies the location of a slot and modem port. If this number is not specified, statistics for all connected modems are displayed. Remember to include the forward slash (/) when entering this variable. group number (Optional) Specifies the location of a specific group of modems. If this number is not specified, statistics for all modems in the access server are displayed. The group number range is between 1 and 200.
Command Modes
EXEC
Command History
11.2 This command was introduced.
Release
Modification
Examples
The following example displays the call switching module information for modem 1/2 on a Cisco AS5200:
router# show modem csm 1/2
MODEM_INFO: slot 1, port 2, unit 130, modem_mask=0x0004, modem_port_offset=0 tty_hwidb=0x00000000, modem_tty=0x004370A8, mgmt_tty=0x004370A8, modem_pool=0x0041D99C csm_status(0): CSM_STATUS_UNLOCKED csm_state(0x00000000)=CSM_OC_STATE, csm_event_proc=0x0005B448 invalid_event_count=0, wdt_timeout_count=0 wdt_timestamp_started is not activated wait_for_dialing:False, wait_for_bchan:False pri_chnl=TDM_ISDN_STREAM(s0, c0), modem_chnl=TDM_ISDN_STREAM(s0, c0) dchan_idb_start_index=0, dchan_idb_index=0, call_id=0x0000, bchan_num=0 csm_event=CSM_EVENT_NONE, cause=0x0000, phone_num= ring_indicator=0, oh_state=0, oh_int_enable=0, modem_reset=0 ring_no_answer=0, ic_failure=0, ic_complete=0 dial_failure=0, oc_failure=0, oc_complete=0 oc_busy=0, oc_no_dial_tone=0, oc_dial_timeout=0 remote_link_disc=0, busyout=0, modem_reset=0 call_duration_started=00:00:00, call_duration_ended=00:00:00, total_call_duration=00:00:00 The calling party phone number = 4082968388 The called party phone number = 4085267406
Table 78 describes significant fields in the previous display.
| Field | Description |
|---|---|
MODEM_INFO | Displays internal data structure information. |
csm_status | Displays the status of the call switching module. Possible displays include unlocked, active call, busyout req, shutdown, bad modem, modem hold, back-to-back, file downloading, and reset. |
csm_state | Displays the current state of the call switching module. Possible states include idle and connected. Incoming calls are marked IC and outgoing calls are marked OC. |
Modem counters | Counters for different modem events. |
The calling party phone number | Phone numbers for the dialing integrated modem and the remote modem. |
To display the modem history event status performed on a manageable modem or group of modems, use the show modem log command in EXEC mode.
show modem log [slot/port | group number]
Syntax Description
slot/port (Optional) Specifies the location of a slot and modem port. If this number is not specified, statistics for all connected modems are displayed. Remember to include the forward slash (/) when entering this variable. group number (Optional) Specifies the location of a specific group of modems. If this number is not specified, statistics for all modems in the access server are displayed. The group number range is between 1 and 200.
Command Modes
EXEC
Command History
11.2 This command was introduced.
Release
Modification
Examples
The following is an output example of the show modem log command issued on a Cisco AS5300, which is loaded with MICA digital modems. See Table 79 for MICA modem field descriptions.
router# show modem log 1/0
Modem 1/0 Events Log:
01:54:02:Startup event:MICA Hex modem (Select)
Modem firmware = 2.0.0.9
01:54:02:RS232 event:
noRTS, noDTR, CTS, noDCD
01:54:02:RS232 event:
RTS, DTR, CTS, noDCD
01:54:02:RS232 event:
RTS, DTR, CTS, noDCD
01:54:02:RS232 event:
noRTS, DTR, CTS, noDCD
01:54:02:RS232 event:
RTS, DTR, CTS, noDCD
01:54:02:RS232 event:
noRTS, noDTR, CTS, noDCD
01:54:02:RS232 event:
RTS, DTR, CTS, noDCD
01:54:03:RS232 event:
RTS, DTR, CTS, noDCD
00:01:09: ISDN outgoing called number: 1000
00:01:04:RS232 event:
noRTS, DTR, CTS, noDCD
00:01:04:RS232 event:
RTS, DTR, CTS, noDCD
00:01:06:Modem State event:
State: Open
00:01:06:Modem State event:
State: Connect
00:01:06:Modem State event:
State: Link
00:00:54:Modem State event:
State: Training
00:00:32:Modem State event:
State: EC Correction
00:00:32:Modem State event:
State: Steady
00:00:32:RS232 event:
RTS, DTR, CTS, DCD
00:00:32:Static event:
Connect Protocol: LAP-M
Compression: (invalid#3)
Connected Standard: Bell212
TX,RX Symbol Rate: 3429, 3429
TX,RX Carrier Frequency: 1959, 1959
TX,RX Trellis Coding: 16, 16
Frequency Offset: 0 Hz
Round Trip Delay: 1 msecs
TX,RX Bit Rate: 16800, 16800
00:00:33:Dynamic event:
Sq Value: 7
Signal Noise Ratio: 35 dB
Receive Level: -8 dBm
Phase Jitter Frequency: 0 Hz
Phase Jitter Level: 0 degrees
Far End Echo Level: -73 dBm
Phase Roll: -98 degrees
Total Retrains: 0
EC Retransmission Count: 0
Characters received, transmitted: 0, 32
Characters received BAD: 0
PPP/SLIP packets received, transmitted: 0, 0
PPP/SLIP packets received (BAD/ABORTED): 0
EC packets transmitted, received: 0, 0
EC packets (Received BAD/ABORTED): 0
Table 79 describes the most useful fields in the previous MICA modem display.
| Field | Event State | Description |
|---|---|---|
Modem <slot/port> Events Log: |
| The modem for which log events are currently displayed. |
00:00:00: | Identifies the time elapsed since each MICA modem event was performed (for example, 01:02:41 means the modem event occurred 1 hour, 2 minutes, and 41 seconds ago). | |
Startup event: | Type of specified MICA modem. | |
Modem firmware: | Modem firmware version. | |
RS232 event: | Detected modem signaling event. | |
ISDN outgoing called number: | Outgoing ISDN phone number dialed by the specified MICA modem. | |
Modem State Event | Current state of the MICA modem, which can be any of the following: | |
| Connect | Modem is connected to a remote host. |
Open | Open modem event. | |
Link | Link protocol event occurred. | |
Training | Modem retraining event. | |
EC correction | Error correction frames transmitted or received. | |
Steady | Steady modem event. | |
Bad | Inoperable state, which is configured by the modem bad command. | |
Bad* | Inoperable state, which is configured by the modem startup-test command during initial power-up testing. | |
Reset | Modem is in reset mode. | |
D/L | Modem is downloading firmware. | |
Bad FW | Downloaded modem firmware is not operational. | |
Busy | Modem is out of service and not available for calls | |
Idle | Modem is ready for incoming and outgoing calls. | |
Static event: | Current static event of the MICA modem, which can be any of the following: | |
| Connect protocol | Connection protocol used for the current session, which can be SYNC mode, ASYNC mode, ARA1.0, ARA2.0, LAP-M, or MNP. |
Compression | Type of compression used for the current session, which can be None, V.42bis TX, V.42bis RX, V.42bis both, or MNP5 data compression. | |
Connected standard | Standards protocol used to connect, which can be V.21, Bell103, V.22, V.22bis, Bell212, V.23, V.32, V.32bis, V.32terbo, V.34, V.34+, or K56Flex 1.1. | |
TX, RX symbol rate | Symbol rate used to send samples to the line or receive samples off of the line. | |
TX, RX carrier frequency | Carrier frequency used by the remote service provider. | |
TX, RX trellis coding | Trellis coding received and transmitted. | |
Frequency offset | +/-32 in 1/8 Hx steps. | |
Round trip delay | Total round trip propagation delay of the link, which is expressed in milliseconds. | |
TX, RX bit rate | For RX, the bit rate from the remote service provider to the local service provider. For TX, the bit rate from the local service provider to the remote service provider. | |
|
| |
|
| |
|
| |
Dynamic event: | Current dynamic event of the MICA modem, which can be any of the following: | |
| Sq value | Signal quality value, which can be between 0 and 7 (0 is the worst possible quality). |
Signal noise ratio | Expressed in decibels, which can be between 0 and 70 dB steps. | |
Receive level | Expressed in decibels, which can be between 0 and -128 dBm steps. | |
Phase jitter frequency | +/-32 in 1/8 Hz steps. | |
Phase jitter level | 0 to 90 degrees. | |
Far end echo level | 0 to -90 in dBm of far end echo level (that portion of the transmitted analog signal that has bounced off the remote modem's analog front end). | |
Phase roll | +/-32 in 1/8 Hz steps. | |
Total retrains | Count of total retrains. | |
EC retransmission | Count of total error correction retransmissions that occurred during the duration of the link. | |
Characters received, transmitted | Count of total characters received and transmitted. | |
Characters received BAD | A subset of the above total (Characters received, transmitted). Represents the total number of parity error characters. | |
PPP/SLIP packets received, transmitted | Total count of PPP/SLIP packets transmitted and received. This total could include all PPP/SLIP packets, including BAD/ABORTED packets. | |
PPP/SLIP packets received, (BAD/ABORTED) | Total count of the bad or aborted PPP/SLIP packets, which is a subset of the above (PPP/SLIP packets received, transmitted). | |
EC packets transmitted, received | Count of total error correction frames transmitted or received. This total could include all error correction packets, including BAD/ABORTED packets. | |
EC packets (received BAD/ABORTED) | Total count of the bad or aborted error correction packets, which is a subset of the above (EC packets transmitted, received). | |
The following example shows the event log status for a V.34 Microcom manageable modem installed in a Cisco AS5200. To escape from the log display mode, press the keys Ctrl-c. See Table 81 for Microcom field descriptions.
router# show modem log 1/0
Modem 1/0 Events Log:
04:58:33: End connection event: Retransmits for EC block (TX/RX) = 86/33
Duration = 0:10:21, Number of TX/RX char = 100183/34307
Local Disc Reason = Remote Link Disc
Remote Disc Reason = Unknown
04:58:33: Modem State event: Idle
04:58:33: DTR event: DTR Off
04:58:33: RS232 event: RTS noDTR* CTS* DSR* noDCD* noRI* noTST*
04:58:21: DTR event: DTR On
04:58:21: RS232 event: RTS* DTR* CTS DSR noDCD noRI noTST
04:56:27: ISDN incoming calling number: 7039687666
04:56:27: ISDN incoming called number: 8366
04:56:21: Modem State event: Dialing/Answering
04:56:21: Modem State event: Incoming ring
04:56:21: Modem State event: Waiting for Carrier
04:56:21: RS232 event: RTS DTR CTS DSR noDCD noRI* noTST
04:56:09: Modem State event: Connected
04:56:09: Connection event: TX/RX Speed = 24000/26400, Modulation = V34
Direction = Answer, Protocol = reliable/LAPM, Compression = V42bis
04:56:09: RS232 event: RTS DTR CTS DSR DCD* noRI noTST
04:55:57: Modem Analog signal event: TX = -13, RX = -17, Signal to noise = 40
04:55:21: Modem State event: Disconnecting
04:55:21: End connection event: Retransmits for EC block (TX/RX) = 0/0
Duration = 0:00:46, Number of TX/RX char = 8911/7732
Local Disc Reason = Remote Link Disc
Remote Disc Reason = Unknown
04:55:23: Modem State event: Idle
04:55:23: DTR event: DTR Off
04:55:23: RS232 event: RTS noDTR* CTS* DSR* noDCD* noRI* noTST*
04:55:11: DTR event: DTR On
04:55:11: RS232 event: RTS DTR* CTS DSR noDCD noRI noTST
04:53:23: ISDN incoming calling number: 8477262725
04:53:23: ISDN incoming called number: 8366
04:53:22: Modem State event: Dialing/Answering
04:53:22: Modem State event: Incoming ring
04:53:22: RS232 event: RTS DTR CTS DSR noDCD noRI* noTST
04:53:10: Modem State event: Waiting for Carrier
04:53:10: RS232 event: RTS DTR CTS DSR noDCD noRI* noTST
04:52:58: Modem State event: Connected
04:52:58: Connection event: TX/RX Speed = 24000/24000, Modulation = V34
Direction = Answer, Protocol = reliable/LAPM, Compression = V42bis
04:52:58: Modem Analog signal event: TX = -13, RX = -19, Signal to noise = 40
04:52:58: RS232 event: RTS DTR CTS DSR DCD* noRI noTST
04:52:46: Modem State event: Retrain Initiated
04:52:34: Connection update event: TX/RX Speed = 24000/24000, Modulation = V34
04:52:34: Modem State event: Connected
04:52:22: Modem Analog signal event: TX = -13, RX = -17, Signal to noise = 40
04:52:12: RS232 event: RTS DTR CTS* DSR DCD noRI noTST
04:49:24: RS232 event: RTS DTR CTS* DSR DCD noRI noTST
04:49:12: RS232 event: RTS DTR CTS* DSR DCD noRI noTST
04:19:14: RS232 event: RTS DTR CTS* DSR DCD noRI noTST
03:46:29: Modem State event: Disconnecting
03:46:29: End connection event: Retransmits for EC block (TX/RX) = 6/8
Duration = 1:06:31, Number of TX/RX char = 114943/29854
Local Disc Reason = Remote Link Disc
Remote Disc Reason = Unknown
03:46:29: Modem State event: Idle
03:46:29: DTR event: DTR Off
03:46:29: DTR event: DTR On
03:46:29: RS232 event: RTS DTR* CTS* DSR* noDCD* noRI* noTST*
03:45:35: ISDN incoming calling number: 5124745911
03:45:35: ISDN incoming called number: 8366
03:45:29: Modem State event: Dialing/Answering
03:45:29: Modem State event: Incoming ring
03:45:29: Modem State event: Waiting for Carrier
Table 80 describes the most useful fields in the previous Microcom modem display.
| Field | Description |
|---|---|
Modem <slot/port> Events Log: | The modem for which log events are currently displayed. |
00:00:00: | Identifies the time elapsed since each Microcom modem event was performed (for example, 01:02:41 means the modem event occurred 1 hour, 2 minutes, and 41 seconds ago). |
Startup Response: | List of information describing the modem type, modem firmware, and DSP controller version (for 56K modems only). |
Control Reply | Indicates the events the modem will be monitoring. |
RS232 event | Detected modem signaling. |
Modem State event | Current state of the modem, which can be any of the following:
|
End connection event | Descriptions or reasons why a connection was terminated:
|
Phone number event | Descriptive information about the last dialed or current phone number. |
The following example shows the event log status for a manageable modem. It also identifies the time elapsed since each modem event was performed (for example, 01:02:41 means the modem event occurred 1 hour, 2 minutes, and 41 seconds ago). To escape from the log display mode, press the keys Ctrl-c.
router# show modem log 0/0
Modem 0/0 Events Log: 01:03:03: Startup Response: Microcom MNP10 K56 Modem (Select) Modem (boot) firmware = 3.1(16) (3.0(4)) DSP Controller (SPX) rev = 204.173(0) (143.191(0)) 01:03:03: Control Reply: 0xFF1F 01:03:03: RS232 event: RTS noDTR* CTS* DSR* noDCD* noRI noTST 01:03:03: RS232 event: RTS noDTR CTS DSR noDCD noRI noTST 01:03:03: Modem State event: Idle 01:03:03: End connection event: Retransmits for MNP block (TX/RX) = 0/0 Duration = 0:00:00, Number of TX/RX char = 0/0 Local Disc Reason = Lost Carrier Remote Disc Reason = Unknown 01:03:04: Phone number event: 01:02:51: DTR event: DTR On 01:02:51: RS232 event: RTS DTR* CTS DSR noDCD noRI noTST 00:39:52: Startup Response: Microcom MNP10 K56 Modem (Select) Modem (boot) firmware = 3.1(16) (3.0(4)) DSP Controller (SPX) rev = 1.1(0) (1.1(0)) 00:39:52: Control Reply: 0xFF1F 00:39:52: RS232 event: RTS noDTR* CTS* DSR* noDCD* noRI noTST 00:39:52: RS232 event: RTS noDTR CTS DSR noDCD noRI noTST 00:39:53: Modem State event: Idle 00:39:53: End connection event: Retransmits for MNP block (TX/RX) = 0/0 Duration = 0:00:00, Number of TX/RX char = 0/0 Local Disc Reason = Lost Carrier Remote Disc Reason = Unknown 00:39:53: Phone number event: 00:39:32: DTR event: DTR On 00:39:32: RS232 event: RTS DTR* CTS DSR noDCD noRI noTST
Table 81 describes the most useful fields in the previous example.
| Field | Description |
|---|---|
Modem <slot/port> Events Log: | The modem for which log events are currently displayed. |
Startup Response: | List of information describing the modem type, modem firmware, and DSP controller version (for 56K modems only). |
Control Reply | Indicates the events the modem will be monitoring. |
RS232 event | Detected modem signaling. |
Modem State event | Current state of the modem, which can be any of the following:
|
End connection event | Descriptions or reasons why a connection was terminated:
|
Phone number event | Descriptive information about the last dialed or current phone number. |
Related Commands
Displays the current modem configuration for digital MICA modems loaded inside access servers or routers. show modem mica Displays information about MICA digital modems. Displays the current modem operational status for MICA digital modems loaded in access servers or routers.
Command
Description
To display a snapshot of all the firmware versions running on all the modems in the access server, use the show modem mapping command in EXEC mode. This command also shows the source location of each version of firmware (for example, running out of Flash or boot flash, or bundled with Cisco IOS software).
show modem mappingSyntax Description
This command has no arguments or keywords.
Command Modes
EXEC
Command History
11.3T This command was introduced.
Release
Modification
Usage Guidelines
This command is useful for managing and monitoring multiple versions of modem firmware running in an access server.
Modem firmware can reside in the access server's Flash, boot Flash, or bundled with the Cisco IOS software.
Firmware can also be copied from a local TFTP server to the onboard modems. For the Cisco AS5300, issue the copy tftp flash command followed by the copy flash modem command. The Cisco AS5300 stores individual firmware files that are not bundled with the Cisco IOS software in Flash memory. For the Cisco AS5200, issue the copy tftp bootflash command followed by the copy bootflash modem command. The Cisco AS5200 stores individual firmware files not bundled with the Cisco IOS software in boot Flash memory.
All the modems in a single MICA modem module run the same version of firmware (for example, modems 1/0 through 1/5 in module 0). However, different versions of modem firmware can exist between different modem modules (for example, module 0 and module 1).
Individual firmware files cannot be erased from Flash or boot Flash memory. The entire contents of Flash or boot Flash memory must be deleted during the erase operation. If you do this, be sure to backup your Cisco IOS software and running configuration before you erase your system's Flash or boot Flash memory.
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Note The Cisco AS5800 does not support the show modem mapping command. Use the show modem bundled-firmware command instead. |
Examples
The following is an example of output from the show modem mapping command in EXEC mode. This access server is loaded with MICA and Microcom modems. Table 81 describes each field in the display.
router# show modem mapping
Slot 1 has Mica Carrier card.
Modem Firmware Firmware
Module Numbers Rev Filename
0 1/0 - 1/5 2.0.1.7 IOS-Defaults
1 1/6 - 1/11 2.0.1.7 IOS-Defaults
2 1/12 - 1/17 2.0.1.7 IOS-Defaults
3 1/18 - 1/23 2.0.1.7 IOS-Defaults
4 1/24 - 1/29 2.0.1.7 IOS-Defaults
5 1/30 - 1/35 2.0.1.7 IOS-Defaults
6 1/36 - 1/41 2.0.1.7 IOS-Defaults
7 1/42 - 1/47 2.2.3.0 flash:mica-modem-portware.2.2.3.0.bin
Slot 2 has Microcom Carrier card.
Module Firmware Firmware
Mdm Number Rev Filename
2/0 0 3.2(10) flash:mcom-modem-code-3.2.10.bin
2/1 0 3.1(30) IOS-Defaults
2/2 0 3.1(30) IOS-Defaults
2/3 0 3.1(30) IOS-Defaults
2/4 0 3.1(30) IOS-Defaults
2/5 0 3.1(30) IOS-Defaults
2/6 0 3.1(30) IOS-Defaults
2/7 0 3.1(30) IOS-Defaults
2/8 0 3.1(30) IOS-Defaults
2/9 0 3.1(30) IOS-Defaults
2/10 0 3.1(30) IOS-Defaults
2/11 0 3.1(30) IOS-Defaults
2/12 1 3.1(30) IOS-Defaults
2/13 1 3.1(30) IOS-Defaults
2/14 1 3.1(30) IOS-Defaults
2/15 1 3.1(30) IOS-Defaults
2/16 1 3.1(30) IOS-Defaults
2/17 1 3.1(30) IOS-Defaults
2/18 1 3.1(30) IOS-Defaults
2/19 1 3.1(30) IOS-Defaults
2/20 1 3.1(30) IOS-Defaults
2/21 1 3.1(30) IOS-Defaults
2/22 1 3.1(30) IOS-Defaults
2/23 1 3.1(30) IOS-Defaults
IOS Bundled Firmware Information:
Mica Boardware Version : 1.3.4.5
Mica Portware Version : 2.0.1.7
Microcom Firmware Version : 3.1.30
Microcom DSP Software Version : 1.01
Firmware files on Boot Flash:
Firmware-file Version Firmware-Type
============= ======= =============
Firmware files on System Flash:
Firmware-file Version Firmware-Type
============= ======= =============
flash:mcom-modem-code-3.2.10.bin 3.2.10 Microcom F/W and DSP
flash:mica-modem-portware.2.2.3.0.bin 2.2.3.0 Mica Portware
Table 82 describes the most useful fields in the above example.
| Field | Description |
|---|---|
Slot x has card | Type of modem card inserted in the specified slot. |
Module | Modem module number that corresponds with the specified modem or group of modems. |
Modem numbers | Range of specified modems, which are displayed as slot/port. |
Mdm | Specified modem number, which is displayed as slot/port. |
Firmware Rev | Version of firmware running on the modem or module. Each time the access server reloads, this version of firmware is copied to the specified modem or range of modems. The field display "Unknown" is displayed when a modem is presently upgrading its firmware. |
Firmware Filename | Location or filename of the firmware that is downloaded to the modems. A firmware file located in Flash memory begins as flash:filename. A file located in boot Flash memory begins as bootflash:filename. If the firmware is embedded or bundled in the Cisco IOS image, the field IOS-Defaults appears. On the Cisco AS5300, firmware files are stored in the system Flash memory. On the Cisco AS5200, firmware files are stored in boot Flash memory. |
IOS Bundled Firmware Information: | List of firmware versions that are bundled with the Cisco IOS software running on the system. If the firmware versions in this section are more current than the firmware running on your modems, you should upgrade the running modem firmware. |
Firmware files on Boot Flash: | List of current firmware located on boot Flash memory. The categories are Firmware-file, Version, and Firmware-Type. |
Firmware files on System Flash: | List of current firmware located on the system Flash memory. The categories are Firmware-file, Version, and Firmware-Type. |
Related Commands
copy Copies any file from a source to a destination, including a source or destination URL for a TFTP network server, or for Flash memory. Copies modem firmware to integrated modems in an access serve.r
Command
Description
To display information about MICA digital modems, use the show modem mica command in EXEC mode.
show modem mica {slot/port | all | slot [number]}
Syntax Description
slot/port Specifies the display for a single modem in a MICA digital modem board. all Displays output for all the MICA modems in the system. slot number (Optional) Displays output for a particular slot, which is mainly used for debugging purposes. The optional number variable allows you to specify a slot number.
Command Modes
EXEC
Command History
11.2P This command was introduced.
Release
Modification
Usage Guidelines
Each MICA modem has its own data channel port, which is tied to its own TTY line. For example, modem 0/1 is tied to TTY line 2. To display data channel information for a single MICA modem, issue the show modem mica slot/port command.
All the modems on each MICA modem card share three pseudo channels for modem management functions, for example the DC session channel, status polling channel, and controlling channel. To view statistics for each modem management channel, issue the show modem mica all command. The first channel you see displayed is the status polling channel (shown as SLOT/PORT (0/61) TTYNUM=-1 (MM Status Port)). The second displayed channel is the DC session channel (shown as SLOT/PORT (0/60) TTYNUM=-1 (MM DC Port)). The third displayed port is the controlling channel (shown as SLOT/PORT (0/62) TTYNUM=-1 (Control Port)). No TTY lines are associated with the modem management ports, as indicated by the field display TTYNUM=-1. Finally, an extensive list of all the data channels for each MICA modem is displayed.
Examples
The following example displays the data port channel for modem 0/1. For a description of the significant fields in this display, see Table 83.
router# show modem mica 0/1
SLOT/PORT (0/1) TTYNUM=2 (Data Port) Modem hardware state: CTS noDSR DTR RTS RX Queue count is 0 TX Queue count is 1 TTY outpak is 0 TX pending FALSE RX pending FALSE RX ring with 4 entries at 0x40093184, (RX_AVAILABLE) rx_count=4 Rx_pak_head=0x6082B030 Rx_BD_head=0x4009318C Rx_BD_base=0x40093184 INPUT count = 12 00 pak=0x60753064 buf=0x40067514 status=8000 pak_size=0 01 pak=0x6082B030 buf=0x4013F948 status=8000 pak_size=0 02 pak=0x60A4323C buf=0x4021A214 status=8000 pak_size=0 03 pak=0x60A32DA0 buf=0x40208E9C status=8800 pak_size=0 TX ring with 4 entries at 0x400943F0, (TX_READY) tx_count = 0 tx_head = 0x400943F0 , head_txp = 0x0 Tx_bd_tail=0x400943F0 , Tx_bd_base=0x400943F0 OUTPUT count = 12 00 pak=0x0000000 buf=0x0000000 status=0000 pak_size=0 01 pak=0x0000000 buf=0x0000000 status=0000 pak_size=0 02 pak=0x0000000 buf=0x0000000 status=0000 pak_size=0 03 pak=0x0000000 buf=0x0000000 status=0800 pak_size=0
The following example shows output from the show modem mica all command. For a description of the significant fields in this display, see Table 83.
router# show modem mica all SLOT/PORT (0/60) TTYNUM=-1 (MM DC Port) Modem hardware state: CTS DSR DTR RTS Board is running boardware version 1.3.2.0 Boardware redirect state = DISABLE size=4520 location=0x400968A8 Board INTR ON RX[0]=0x0 RX[1]=0x0 RX[2]=0x0 RX[3]=0x0 TX[0]=0x0 TX[1]=0x0 TX[2]=0x0 TX[3]=0x0 Next Modem service is 0 Throttle count is 0, Throttle state is OFF Data channel no buffer count is 0 Boardware crash count is 0 No crash dump available Board state is RUNNING Modules state are: R R R R R R R R Modules crash count are: 0 0 0 0 0 0 0 0 Interval timer is 16 RX Queue count is 0 TX Queue count is 0 TTY outpak is 0 TX pending FALSE RX pending FALSE RX ring with 4 entries at 0x400938E4, (RX_AVAILABLE) rx_count=4 Rx_pak_head=0x60761CE0 Rx_BD_head=0x400938F4 Rx_BD_base=0x400938E4 INPUT count = 2 00 pak=0x60761920 buf=0x4009025C status=8000 pak_size=0 01 pak=0x60761740 buf=0x4008FBA4 status=8000 pak_size=0 02 pak=0x60761CE0 buf=0x40090FCC status=8000 pak_size=0 03 pak=0x6084311C buf=0x40150608 status=8800 pak_size=0 TX ring with 4 entries at 0x40094B50, (TX_READY) tx_count = 0 tx_head = 0x40094B60 , head_txp = 0x0 Tx_bd_tail=0x40094B60 , Tx_bd_base=0x40094B50 OUTPUT count = 2 00 pak=0x0000000 buf=0x0000000 status=0000 pak_size=0 01 pak=0x0000000 buf=0x0000000 status=0000 pak_size=0 02 pak=0x0000000 buf=0x0000000 status=0000 pak_size=0 03 pak=0x0000000 buf=0x0000000 status=0800 pak_size=0 SLOT/PORT (0/61) TTYNUM=-1 (MM Status Port) Modem hardware state: CTS DSR DTR RTS Board is running boardware version 1.3.2.0 Boardware redirect state = DISABLE size=4520 location=0x400968A8 Board INTR ON RX[0]=0x0 RX[1]=0x0 RX[2]=0x0 RX[3]=0x0 TX[0]=0x0 TX[1]=0x0 TX[2]=0x0 TX[3]=0x0 Next Modem service is 0 Throttle count is 0, Throttle state is OFF Data channel no buffer count is 0 Boardware crash count is 0 No crash dump available Board state is RUNNING Modules state are: R R R R R R R R Modules crash count are: 0 0 0 0 0 0 0 0 Interval timer is 16
The following is an example of output from the show modem mica slot command. For a description of the significant fields in this display, see Table 83.
router# show modem mica slot
SLOT/PORT (0/62) TTYNUM=-1 (Control Port) Modem hardware state: CTS DSR DTR RTS Board is running boardware version 1.3.2.0 Boardware redirect state = DISABLE size=4520 location=0x400968A8 Board INTR ON RX[0]=0x0 RX[1]=0x0 RX[2]=0x0 RX[3]=0x0 TX[0]=0x0 TX[1]=0x0 TX[2]=0x0 TX[3]=0x0 Next Modem service is 0 Throttle count is 0, Throttle state is OFF Data channel no buffer count is 0 Boardware crash count is 0 No crash dump available Board state is RUNNING Modules state are: R R R R R R R R Modules crash count are: 0 0 0 0 0 0 0 0 Interval timer is 16 RX Queue count is 0 TX Queue count is 0 TTY outpak is 0 TX pending FALSE RX pending FALSE RX ring with 4 entries at 0x40093924, (RX_AVAILABLE) rx_count=4 Rx_pak_head=0x6075D4D8 Rx_BD_head=0x40093934 Rx_BD_base=0x40093924 INPUT count = 1366 00 pak=0x6075CD58 buf=0x4008A2BC status=8000 pak_size=0 01 pak=0x6075D6B8 buf=0x4008C454 status=8000 pak_size=0 02 pak=0x6075D4D8 buf=0x4008BD9C status=8000 pak_size=0 03 pak=0x6075D2F8 buf=0x4008B6E4 status=8800 pak_size=0 TX ring with 4 entries at 0x40094B90, (TX_READY) tx_count = 0 tx_head = 0x40094BA0 , head_txp = 0x0 Tx_bd_tail=0x40094BA0 , Tx_bd_base=0x40094B90 OUTPUT count = 1894 00 pak=0x0000000 buf=0x0000000 status=0000 pak_size=0 01 pak=0x0000000 buf=0x0000000 status=0000 pak_size=0 02 pak=0x0000000 buf=0x0000000 status=0000 pak_size=0 03 pak=0x0000000 buf=0x0000000 status=0800 pak_size=0
The first channel you see displayed is the status polling channel (shown as SLOT/PORT (0/61) TTYNUM=-1 (MM Status Port)). The second displayed channel is the DC session channel (shown as SLOT/PORT (0/60) TTYNUM=-1 (MM DC Port)). The third displayed port is the controlling channel (shown as SLOT/PORT (0/62) TTYNUM=-1 (Control Port)). No TTY lines are associated with the modem management ports, as indicated by the field display TTYNUM=-1. Finally, an extensive list of all the data channels for each individual MICA modem is displayed. Table 83 describes the most useful fields in the previous example.
| Field | Description |
|---|---|
SLOT/PORT (0/61) TTYNUM=-1 (MM Status Port) | Status polling channel. |
SLOT/PORT (0/60) TTYNUM=-1 (MM DC Port) | DC session channel. |
SLOT/PORT (0/62) TTYNUM=-1 (Control Port) | Controlling pseudo channel. |
Modem hardware state: | State of the modem hardware, which can be CTS, DSR, DTR, and RTS. |
Board is running boardware version | Version of boardware. |
Boardware crash count | Number of times the board has crashed since the system was last power cycled. |
Modules state are: | State of the modem modules. R means that the specified modem module is running. |
Modules crash count are: | Number of times each modem module has crashed since the system was last power cycled. |
INPUT count = | Count of packets received since the last power cycle. |
OUTPUT count = | Count of packets transmitted since the last power cycle. |
Related Commands
Displays the current modem configuration for digital MICA modems loaded inside access servers or routers. Displays the modem history event status performed on a manageable modem or group of modems. Displays the current modem operational status for MICA digital modems loaded in access servers or routers.
Command
Description
To display performance statistics for individual modems, use the show modem operational-status command in EXEC mode.
Cisco AS2600, Cisco AS3600, Cisco AS5200, and Cisco AS5300 series access servers
show modem operational-status [slot/port]
Cisco AS5800 series access servers
show modem operational-status [shelf/slot/port]
Syntax Description
shelf/slot/port (Optional) Specifies the location of the shelf (Cisco AS5800 access server only) and slot and modem port. If these numbers are not specified, statistics for all connected modems are displayed. (Remember to include the forward slash (/) when entering these variables.)
Command Modes
User and privileged EXEC
Usage Guidelines
The show modem operational-status command is supported only on systems with internal MICA technologies or Microcom analog (NM-AM) modems, such as the Cisco AS5200, AS5300, and AS5800 series access servers, but not in systems with internal Microcom digital modems such as those found in Cisco AS5200 and AS5300 series access servers. To display performance statistics for these access servers, use the following command sequence:
router# modem at-mode s/p AT@E1
Sample output and explanations of the AT@E1 modem command are provided in the document
AT Command Set and Register Summary for Analog Modem Network Modules, found in the Analog Modem Firmware index of the Cisco 3600 Series Router documentation on CCO.
Command History
11.2(10)P This command was introduced.
Release
Modification
Examples
The following example shows performance statistics for modem 0/1 inside a Cisco AS5300. This modem is located at slot 0, port 1. For a description of the output fields, refer to Table 84.
Router> show modem operational-status 0/1
Modem(0/1) Operational-Status:
Parameter #0 Disconnect Reason Info: (0xDF00)
Type (=6 ): Tx (host to line) data flushing, OK
Class (=31): Requested by host
Reason (=0 ): non-specific host disconnect
Parameter #1 Connect Protocol: LAP-M
Parameter #2 Compression: V.42bis both
Parameter #3 EC Retransmission Count: 1
Parameter #4 Self Test Error Count: 0
Parameter #5 Call Timer: 36 secs
Parameter #6 Total Retrains: 1
Parameter #7 Sq Value: 3
Parameter #8 Connected Standard: V.90
Parameter #9 TX,RX Bit Rate: 48000, 28800
Parameter #11 TX,RX Symbol Rate: 8000, 3200
Parameter #13 TX,RX Carrier Frequency: 0, 1920
Parameter #15 TX,RX Trellis Coding: 0, 16
Parameter #16 TX,RX Preemphasis Index: 0, 6
Parameter #17 TX,RX Constellation Shaping: Off, Off
Parameter #18 TX,RX Nonlinear Encoding: Off, Off
Parameter #19 TX,RX Precoding: Off, Off
Parameter #20 TX,RX Xmit Level Reduction: 0, 0 dBm
Parameter #21 Signal Noise Ratio: 36 dB
Parameter #22 Receive Level: -19 dBm
Parameter #23 Frequency Offset: 0 Hz
Parameter #24 Phase Jitter Frequency: 0 Hz
Parameter #25 Phase Jitter Level: 0 degrees
Parameter #26 Far End Echo Level: -65 dBm
Parameter #27 Phase Roll: 0 degrees
Parameter #28 Round Trip Delay: 3 msecs
Parameter #30 Characters received, transmitted: 12, 0
Parameter #32 Characters received BAD: 1
Parameter #33 PPP/SLIP packets received, transmitted: 0, 0
Parameter #35 PPP/SLIP packets received (BAD/ABORTED): 0
Parameter #36 EC packets transmitted, received OK: 2, 0
Parameter #38 EC packets (Received BAD/ABORTED): 1
Parameter #39 Robbed bit Signalling (RBS) pattern: 0
Parameter #40 Digital Pad: 4.125 dB, Digital Pad Compensation: None
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| Field | Description | ||
|---|---|---|---|
Modem (slot/port) Operational-Status: | This parameter identifies the modem. | ||
Parameter #0 Disconnect Reason Info: | This parameter displays reasons for call disconnect. | ||
Parameter #1 Connect Protocol: | This parameter displays the connect protocol for the current session, which can be synchronous (SYNC) mode, asynchronous (ASYNC) mode, AppleTalk Remote Access (ARA) 1.0, ARA 2.0, LAP-M, MNP, FAX mode, Signalling System 7/Continuity Test (SS7/COT), or ISDN mode. | ||
Parameter #2 Compression: | This parameter displays the compression protocol used for the current connection, which can be None, V.42bis TX (transmit), V.42bis RX (receive), V.42bis both, or MNP5 data compression. | ||
Parameter #3 EC Retransmission Count: | This parameter displays the error correction (EC) retransmission count, or the number of times the MICA technologies modem has gone into error recovery in the TX direction for a particular connection. The bigger the number, the worse the connection. However, compare this parameter against the count produced by Parameter #36 (EC packets transmitted, received) to determine if there really is a problem. | ||
Parameter #4 Self Test Error Count: | This parameter displays the total errors generated during a self-test run. | ||
Parameter #5 Call Timer: | This parameter displays the length of the call in seconds. The timer starts when the CONNECT modem state is reached. | ||
Parameter #6 Total Retrains: | This parameter displays the count of total retrains and speed shifts. | ||
Parameter #7 Sq Value: | |||
Parameter #8 Connected Standard: | This parameter displays the modulation, which can be V.21, Bell03, V.22, V.22bis, Bell212, V.23, V.32, V.32bis, V.32terbo, V.34, V.34+, K56Flex, V.90, or V.110. | ||
Parameter #9 TX, RX Bit Rate: | This parameter displays the TX bit rate from the local data communication equipment (DCE) to the remote DCE and the RX bit rate from the remote DCE to the local DCE. The following data carrier connect standards support the rates indicated in bits per second (bps):
The following fax connect standards support the rates indicated in bits per second (bps):
| ||
Parameter #11 TX, RX Symbol Rate: | This parameter displays the TX symbol rate used to transmit samples to the line and the RX symbol rate used to receive samples from the line. The rates are synchronous with each other. The following data carrier connect standards support the indicated baud rates:
The following fax connect standards support the indicated baud rates:
| ||
Parameter #13 TX, RX Carrier Frequency: | This parameter displays the TX carrier frequency used by the local DCE and the RX carrier frequency used by the remote DCE. Data carrier frequencies are as follows:
Fax carrier frequencies are as follows:
| ||
Parameter #15 TX, RX Trellis Coding: |
| ||
Parameter #16 TX, RX Preemphasis Index: | |||
Parameter #17 TX, RX Constellation Shaping: |
Values displayed by this parameter are either none or active (Off or On). | ||
Parameter #18 TX, RX Nonlinear Encoding: |
Values displayed by this parameter are either none or active (Off or On).
| ||
Parameter #19 TX, RX Precoding: | Precoding serves the same purpose as the preemphasis index, but instead manages the bits and not the raw transmit signals. This management is done only when asked for and therefore will occur only in the RX mode. Precoding is used with the V.34 and V.34+ connection standards. Values displayed by this parameter are either none or active (Off or On). | ||
Parameter #20 TX, RX Xmit Level Reduction: | The Xmit (transmit) level affects the transmit signal with 0 to 15 in dBm of reduction. If nonlinear distortion is detected, the MICA technologies modem will request a lower-powered TX signal. If the remote end detects nonlinear distortion, it will also request a lower-powered TX signal. Xmit level reduction is used with the V.34 and V.34+ connection standards. Values displayed by this parameter are the transmit signal and reduction, in dBm. | ||
Parameter #21 Signal Noise Ratio: | A signal to noise ratio (SNR) is the ratio between the expected signal and the error signal. For example, consider a four-point constellation at (x,y) = (-1,1), (1,1), (1,-1), and (-1,-1). The receive signal comes in at (x^,y^) = (0.5,1.5). The expected value, although not guaranteed, is (1,1). The error vector is then calculated as follows: e = (x - x^, y - y^) = ([1-0.5], [1-1.5]) = (0.5,-0.5) and the SNR is calculated as follows: SNR = 20*log10 [magnitude(expected value x,y of constellation) / SNR = 20 log10 [magnitude(1,1) / magnitude(0.5,-0.5)] = 6.02 dB This parameter displays the ratio measurement of the desired signal to noise. MICA technologies modems measure the SNR in only the signal band that has a rate equal to the baud rate (that is, 3200 Hz, 2400 Hz, and so on). Note that a 28.8-kbps connection demands an SNR of about 37 dB. If the rate is lower than this, the quality of the connection diminishes. A 33.6-kbps connection demands an SNR of 38 to 39 dB. A clean line has an SNR of about 41 dB. The values displayed by this parameter range from 0 to 70 decibels (dB) and change in 1-dB steps. | ||
Parameter #22 Receive Level: | The receive level is the power of the received signal and ranges from 0 to -128 dBm in 1-dBm incremental steps. The ideal range is about -22 dBm in the United States and -12 dBm in Europe. In theory, MICA technologies modems can handle a receive level up to -4 dBm. However, the receive level they can handle is a function of the echo level. If there is absolutely no echo, the MICA modem should be able to handle a -4 dBm level. As the echo level goes up, the receive level that the MICA modem can handle moves from -4 dBm to -5 dBm, and so on. The optimum range for the receive level displayed by this parameter is from -12 dBm to -24 dBm. | ||
Parameter #23 Frequency Offset: |
The values displayed by this parameter range from +/-32 in 0.125-Hz steps. The typical value is 0 Hz.
| ||
Parameter #24 Phase Jitter Frequency: | Phase jitter frequency is the peak-to-peak differential between two signal points. The following calculation models a typical RX carrier: e^j(wt+a)but when phase jitter is detected, the RX carrier is modeled as follows: e^j[wt+a+K sin(bt+c)] where: a = carrier phase K = magnitude of sinusoidal phase jitter b = frequency of sinusoidal phase jitter c = phase of sinusoidal phase jitter Uncanceled phase jitter looks like "rocking" of the baseband QAM constellation. The points look like arcs with the outer points having longer arcs. The phase jitter measurements displayed by this parameter range from +/-32 in 0.125-Hz steps. The typical value is 0 degrees (that is, phase jitter is not normally present).
| ||
Parameter #25 Phase Jitter Level: | Phase jitter level is the amount of phase jitter measured and indicates how large the "rocking" is, in degrees. On an oscilloscope, the constellation points would look like crescent moons. The jitter level corresponds to magnitude K as described in Parameter #24. Values displayed by this parameter can range up to 15 degrees. The typical value is 0 degrees (that is, phase jitter is not normally present). | ||
Parameter #26 Far End Echo Level: | Over long connections, an echo is produced by impedance mismatches at 2-wire-to-4-wire and at 4-wire-to-2-wire hybrid circuitry. This parameter displays the far-end echo level (that portion of the transmitted analog signal that has bounced off of the analog front end of the remote modem), which can range from 0 to -90 dBm. A MICA modem cannot handle near-end echo if far-end echo is present and the round-trip delay is greater than 10 microseconds. This constraint comes from the number of taps in the echo canceler of MICA modems. Assuming that there is no near-end echo, the performance of the receiver varies as the ratio of the receive level divided by the far-end echo (RECEIVE LEVEL/FAR END ECHO). As the echo level rises, the receiver performance degrades. (This is why the MICA modem can handle "hotter" receive levels with less echo.) The technical reason for this degradation has to do with dynamic range. Every echo canceler has some residual echo (error) left in the signal. This residual echo adds to the power of the receive signal going through the rest of the MICA modem receiver. With little residual echo, there is more dynamic range for the actual receive signal. For a call to go from the MICA modem to the local switch and back into MICA, the reported far-end echo level must be less than -55 dBm. A greater echo level indicates a digital-to-analog conversion in the path between the MICA modem and the switch. MICA modems are not supported in this topology. | ||
Parameter #27 Phase Roll: | This parameter displays the phase roll, which affects the echo signal coming back to the MICA modem. A certain constellation pattern is transmitted from a MICA modem when the echo signal reaches the central office (CO). Some echoed form of this signal/constellation pattern is sent back to the MICA modem; however, the constellation shape may be rotated from 0 to 359 degrees. This rotation is called the phase roll. The echoed signal consists of a frequency component and a phase component. If the frequency component changes at all, a correction is needed for echo cancellation to work correctly. A slight variance (an unknown amount that would have to be determined through experimentation) in the phase may not affect how the echo canceler performs. Too much change in phase also needs correcting for proper echo cancellation to occur. The phase roll value ranges from +/-32 in 0.125-Hz steps. The typical value is 0 or close to 0. | ||
Parameter #28 Round Trip Delay: |
This parameter displays the round-trip delay; the amount of delay varies with each network.
| ||
Parameter #30 Characters received, transmitted: | This parameter displays the total count of characters (before modem compression of any type) received and transmitted. | ||
Parameter #32 Characters received BAD: | Not used. | ||
Parameter #33 PPP/SLIP packets received, transmitted: | This parameter displays the total count of Point-to-Point Protocol (PPP) and Serial Line Internet Protocol (SLIP) packets transmitted and received. This total could include all PPP/SLIP packets, including BAD/ABORTED packets. | ||
Parameter #35 PPP/SLIP packets received (BAD/ABORTED): | This parameter displays the total count of the bad or aborted PPP/SLIP packets, and is a subset of the counter shown in Parameter #33 (PPP/SLIP packets received). A counted PPP packet has a bad FCS, or the SLIP packet has a transparency error. Errored PPP frames should be seen only when asynchronous framing (no EC protocol) is being used. | ||
Parameter #36 EC packets transmitted, received OK: | This parameter displays the number of EC packets transmitted (the number of TX frames that the client modem has accepted) and the number of EC packets received (the number of RX frames that the MICA modem has accepted). | ||
Parameter #38 EC packets (Received BAD/ABORTED): | Parameter #38 is identical to Parameter #3 (EC Retransmission Count). It may read differently from Parameter #3, depending on how the software requests the parameter information. | ||
Parameter #39 Robbed bit Signalling (RBS) pattern: | This parameter displays the number of robbed bits detected in the connection. The robbed bits are used for in-band signalling. This information is reported only for K56Flex by the analog modem. The 6 least significant bits of the returned value indicate the periodic RBS pattern, where a 1 denotes a pulse code modulation sample with a robbed bit. | ||
Parameter #40 Digital Pad, Digital Pad Compensation: | A digital pad can be implemented by the CO to attenuate a "hot" signal. Compensation boosts the signal by the amount of the pad. This parameter displays values that usually range from 0 to 10 dB, with typical values being 0, 3, and 6 dB.
| ||
Line Shape: | The display at the bottom of the report shows line shaping as a frequency-response graph of the channel. The Y (vertical) axis represents frequencies from 150 Hz (top of chart) to 3750 Hz (bottom of chart) in 150-Hz steps. The X (horizontal) axis represents a normalized amplitude. The graph can help identify nulls, bandwidth, and distortion (irregular shape). A flat spectrum plot is best. This display is available only for V.34, V.90, and K56Flex connection standards. |
The following Microcom example shows details for an 8-port analog modem module inside a Cisco 3640 router. (For an explanation of the fields seen in this display, see the description of the AT@E1 modem command in the document AT Command Set and Register Summary for Analog Modem Network Modules.)
Router# show modem operational-status 1/0 MNP Class 10 V.34 Modem MODEM HW: PC 2W ANALOG United States Firmware Rev 2.2.48/85 DSP C36 Part/Rev 3635 4241 DSP C58 Part/Rev 3635 2041 DSP Controller Rev 0.0 DSP Data Pump Rev 0.0 Connect Time 000:00:00 - RTS 5 CTS 6 DSR - CD 20 DTR - RI Disconnect Remote - Local - Mod Type IDLE TX/RX Spd ***** ***** BPS TX/RX Spd Mask NA 0000 Hex Symbol Rate 2400 Hz TX/RX Carrier Freq 1800 1800 Hz TX/RX States 16 16 TX/RX NLE OFF OFF TX/RX Precoding OFF OFF TX/RX Shaping OFF OFF TX Preemphasis Index 0 TX Lvl REG - 13 dBm TX Lvl RAM - 0 dB TX Lvl Reduct 0 dB TX Lvl - 13 dBm RX Lvl - 57 dBm S/NR 0 S/DR 0 EQM 0000 Hex AVG EQM 0000 Hex Lower/Upper Edge 0 0 Hz Phase Jitter Freq 0 Hz Phase Jitter Amp 0.0 deg Far Echo Lvl 0 N Round Trip Delay 0 msec Dropouts > 5dB 0 RTRNs Init/Accept 0 0 RRENs Init/Accept 0 0 BLER 0000 Hex RBS Counter 0000 Hex Digital Pad Detected NA Max SECRXB 00 Max SECTXB 00
OK
Related Commands
Displays the current modem configuration for digital MICA modems loaded inside access servers or routers. Displays the modem history event status performed on a manageable modem or group of modems. Displays information about MICA digital modems.
Command
Description
To display the configuration and connection status for one or more modem pools, use the show modem-pool command in EXEC mode.
show modem-pool [name]
Syntax Description
name (Optional) Modem pool name.
Command Modes
EXEC
Command History
11.2P This command was introduced.
Release
Modification
Usage Guidelines
The counters display by the show modem-pool command are cleared with the copy modem command.
Examples
In the following example, two modem pools are set up: v90service and v34service. Each pool contains one DNIS number: 1234 and 5678. Each DNIS number is allowed a maximum of 48 simultaneous connections. A total of 96 modems are assigned to the modem pools: 48 and 48. Modems that are left unassigned to modem pools are automatically put into the default modem pool (displayed as System-def-Mpool). The default pool is empty in this example.
as5300# show modem-pool modem-pool: System-def-Mpool modems in pool: 0 active conn: 0 0 no free modems in pool modem-pool: v90service modems in pool: 48 active conn: 46 8 no free modems in pool called_party_number: 1234 max conn allowed: 48, active conn: 46 8 max-conn exceeded, 8 no free modems in pool modem-pool: v34service modems in pool: 48 active conn: 35 0 no free modems in pool called_party_number: 5678 max conn allowed: 48, active conn: 35 0 max-conn exceeded, 0 no free modems in pool
Table 85 describes the modem pool fields.
| Field | Description |
|---|---|
modem-pool | Name of the modem pool. In the previous example, there are three modem pools configured: System-def-Mpool, v34service, and v90service. To set modem pool name, see the copy modem command. All the modems not assigned to a modem pool are automatically assigned to the system default pool (displayed as System-def-Mpool). |
modems in pool | Number of modems assigned to the modem pool. To assign modems to a pool, see the copy modem command. |
active conn | Number of simultaneous active connections for the specified modem pool or called party DNIS number. |
no free modems in pool | Number of times incoming calls were rejected because there were no more free modems in the pool to accept the call. |
called_party_number | Specified called party DNIS number. This is the number that the remote clients use to dial into the access server. You can have more than one DNIS number per modem pool. To set the DNIS number, see the copy modem command. |
max conn allowed | Maximum number of modems that a called party DNIS number can use, which is an overflow protection measure. To set this feature, see the copy modem command. |
max-conn exceeded | Number of times an incoming call using this called party DNIS number was rejected because the max-conn number parameter specified by the called-number command was exceeded. |
Related Commands
Assigns a called party number to a pool of modems. Clears active or running counters associated with one or more modem pools. Creates a new modem pool or specifies an existing modem pool, which allows you to physically or virtually partition your access server for dial-in and dial-out access. Assigns a range of modems to a modem pool.
Command
Description
To display a high-level report for all manageable modems dialing in to and out of the network, use the show modem summary command in EXEC mode.
show modem summarySyntax Description
This command has no arguments or keywords.
Command Modes
EXEC
Command History
11.2 This command was introduced.
Release
Modification
Examples
The following is an example of output from the show modem summary command:
router# show modem summary
Incoming calls Outgoing calls Busied Failed No Succ Usage Succ Fail Avail Succ Fail Avail Out Dial Ans Pct. 17% 1547 64 11 0 0 11 0 3 3 96%
Table 86 describes the fields in the previous display.
| Fields | Descriptions |
|---|---|
Incoming and Outgoing calls | Calls dialing into and out of the modem.
|
Busied Out | Total number of times the modems were taken out of service with the modem busy command or the modem shutdown command. |
Failed Dial | Total number of attempts the modems did not hang up or there was no dial tone. |
No Ans | Total number of times call ringing was detected, but the calls were not answered by a modem. |
Succ Pct. | Successful connection percentage of total available modems. |
To display the modem test log, use the show modem test command in EXEC mode.
show modem testSyntax Description
This command has no arguments or keywords.
Command Modes
EXEC
Command History
11.2 This command was introduced.
Release
Modification
Usage Guidelines
The modem test log displays the results of the modem diagnostics test, which is issued with the modem autotest global configuration command.
Examples
The following is an example of output from the show modem test command for a V.34 modem card:
router# show modem test Date Time Modem Test Reason State Result 5/15 07:25:17 AM 1/0 Back-To-Back TIME INTERVAL Idle FAIL 5/15 07:25:17 AM 1/1 Back-To-Back TIME INTERVAL Idle PASS 5/15 07:25:17 AM 1/2 Back-To-Back TIME INTERVAL Idle PASS 5/15 07:25:17 AM 1/3 Back-To-Back TIME INTERVAL Idle FAIL 5/15 07:25:17 AM 1/4 Back-To-Back TIME INTERVAL Idle PASS 5/15 07:25:17 AM 1/5 Back-To-Back TIME INTERVAL Idle PASS 5/15 07:25:17 AM 1/6 Back-To-Back TIME INTERVAL Idle PASS 5/15 07:25:17 AM 1/7 Back-To-Back TIME INTERVAL Idle PASS 5/15 07:25:17 AM 1/8 Back-To-Back TIME INTERVAL Idle PASS 5/15 07:25:17 AM 1/9 Back-To-Back TIME INTERVAL Idle PASS ...
Table 87 describes the field in the previous display.
| Fields | Descriptions |
|---|---|
Date | Date the back-to-back test occurred for the specified modem. |
Time | Time the test occurred. |
Modem | Specified modem that performed a back-to-back test. |
Test | Operation performed by the specified modem. |
Reason | Reason the modem performed a back-to-back test. |
State | Current operational state of the modem. |
Result | Result of the back-to-back test for the specified modem. |
To display version information about the modem firmware, controller and Domain Specific Part---ATM address field (DSP) code (for 56K modems only), and boot code, use the show modem version command in EXEC mode.
show modem versionSyntax Description
This command has no arguments or keywords.
Command Modes
EXEC
Command History
11.2 This command was introduced. 12.0(4)XI1 This command was modified to show SPE features. The "-/-" in the DSP REV field indicates that the spe configuration commands for firmware download are unavailable on that modem.
Release
Modification
Usage Guidelines
This command is useful for verifying the version of modem firmware running on the system before or after a modem firmware upgrade. If there is a "-/-" in the DSP REV field, you cannot use the spe configuration commands for firmware download on that modem.
Examples
The following example displays information for modem firmware, which includes modem firmware version, boot code version, controller and DSP code version (56K modem modules only), modem board hardware version, and carrier card information. This particular example displays information for Microcom 56K modem cards (modules 0/0, 2/0, and 2/1) and V.34 cards (module 0/1) installed in a Cisco AS5200.
If the version number is displayed as 0.0.0, verify that out-of-band status polling is functioning.
router# show modem version
Modem module Firmware Boot DSP
Mdm Number Rev Rev Rev
0/0 0 3.1(21) 3.0(4) 1.1(0)/1.1(0)
0/1 0 3.1(21) 3.0(4) 1.1(0)/1.1(0)
.
.
.
0/11 0 3.1(21) 3.0(4) 1.1(0)/1.1(0)
0/12 1 2.2(8) 1.0(5)
0/13 1 2.2(8) 1.0(5)
.
.
.
0/23 1 2.2(8) 1.0(5)
2/0 0 3.1(21) 3.0(4) 1.1(0)/1.1(0)
2/1 0 3.1(21) 3.0(4) 1.1(0)/1.1(0)
2/2 0 3.1(21) 3.0(4) 1.1(0)/1.1(0)
.
.
.
2/21 1 3.1(21) 3.0(4) 1.1(0)/1.1(0)
2/22 1 3.1(21) 3.0(4) 1.1(0)/1.1(0)
2/23 1 3.1(21) 3.0(4) 1.1(0)/1.1(0)
Modem board HW version info:
Slot 0:
Carrier card:
hw version= 8, number_of_ports= 24, max_modules= 2, max_oob_ports= 2
Modem Module 0:
number_of_modems= 12, option_bits= 1,
rev_num= 02.00, vendor_model_number= 02,
vendor_banner= Microcom MNP10 K56 Modem
Modem Module 1:
number_of_modems= 12, option_bits= 1,
rev_num= 03.00, vendor_model_number= 01,
vendor_banner= Microcom MNP10 V34 Modem
Slot 2:
Carrier card:
hw version= 7, number_of_ports= 24, max_modules= 2, max_oob_ports= 2
Modem Module 0:
number_of_modems= 12, option_bits= 1,
rev_num= 02.00, vendor_model_number= 02,
vendor_banner= Microcom MNP10 K56 Modem
Modem Module 1:
number_of_modems= 12, option_bits= 1,
rev_num= 02.00, vendor_model_number= 02,
vendor_banner= Microcom MNP10 K56 Modem
The following example displays modem version information for V.110 terminal adapter modules:
router# show modem version
Modem module Firmware Boot
Mdm Number Rev Rev
0/0 0 Unmanaged Unmanaged
0/1 0 Unmanaged Unmanaged
0/2 0 Unmanaged Unmanaged
.
.
.
0/11 0 Unmanaged Unmanaged
1/0 0 Unmanaged Unmanaged
.
.
.
1/11 0 Unmanaged Unmanaged
1/12 1 Unmanaged Unmanaged
.
.
.
1/22 1 Unmanaged Unmanaged
1/23 1 Unmanaged Unmanaged
2/0 0 Unmanaged Unmanaged
.
.
.
2/11 0 Unmanaged Unmanaged
2/12 1 Unmanaged Unmanaged
.
.
.
2/22 1 Unmanaged Unmanaged
Modem board HW version info:
Slot 0:
Carrier card:
hw version= 3, number_of_ports= 12, max_modules= 1, max_oob_ports= 1
Modem Module 0:
number_of_modems= 12, option_bits= 1,
rev_num= 03.01, vendor_model_number= 01,
vendor_banner= V.110 Terminal Adaptor
Slot 1:
Carrier card:
hw version= 8, number_of_ports= 24, max_modules= 2, max_oob_ports= 2
Modem Module 0:
number_of_modems= 12, option_bits= 1,
rev_num= 03.01, vendor_model_number= 01,
vendor_banner= V.110 Terminal Adaptor
Modem Module 1:
number_of_modems= 12, option_bits= 1,
rev_num= 03.01, vendor_model_number= 01,
vendor_banner= V.110 Terminal Adaptor
Slot 2:
Carrier card:
hw version= 8, number_of_ports= 24, max_modules= 2, max_oob_ports= 2
Modem Module 0:
number_of_modems= 12, option_bits= 1,
rev_num= 03.00, vendor_model_number= 01,
vendor_banner= V.110 Terminal Adaptor
Modem Module 1:
number_of_modems= 12, option_bits= 1,
rev_num= 03.00, vendor_model_number= 01,
vendor_banner= V.110 Terminal Adaptor
The following example shows the display from an AS5300:
If there is a "-/-" in the DSP REV field, you cannot use the spe configuration commands for firmware download on that modem.
Router# show modem version
Modem module Firmware Boot DSP
Mdm Number Rev Rev Rev
1/0 0 2.6.1.0
1/1 0 2.6.1.0
1/2 0 2.6.1.0
1/3 0 2.6.1.0
1/4 0 2.6.1.0
1/5 0 2.6.1.0
1/6 1 2.6.1.0
.
..
1/41 6 2.6.1.0
1/42 7 2.6.1.0
1/43 7 2.6.1.0
1/44 7 2.6.1.0
1/45 7 2.6.1.0
1/46 7 2.6.1.0
1/47 7 2.6.1.0
2/0 0 5.0(40) 3.0(4) 22.0/47.0
2/1 0 5.0(40) 3.0(4) 22.0/47.0
2/2 0 5.1(9) 3.0(4) 22.0/47.0
.
.
.
2/8 0 5.1(9) 3.0(4) 22.0/47.0
2/9 0 5.0(40) 3.0(4) 22.0/47.0
2/10 0 5.1(9) 3.0(4) 22.0/47.0
2/11 0 5.1(9) 3.0(4) 22.0/47.0
2/12 1 2.3(6) 1.0(5) -/-
2/13 1 2.3(6) 1.0(5) -/-
.
.
.
Modem board HW version info:
Slot 1:
Carrier card:
number_of_ports= 48, max_modules= 10
Manufacture Cookie Info:
EEPROM Type 0x0001, EEPROM Version 0x01, Board ID 0x47,
Board Hardware Version 1.0, Item Number 73-2393-3,
Board Revision A0, Serial Number 09361116,
PLD/ISP Version 5.9, Manufacture Date 20-Jun-1998.
Modem Module 0
Manufacture Cookie Info:
EEPROM Type 0x0101, EEPROM Version 0x01, Board ID 0x06,
Board Hardware Version 1.0, Item Number 73-2522-2,
Board Revision B48, Serial Number 06542204,
PLD/ISP Version 255.255, Manufacture Date 23-Jun-1998.
Modem Module 1
Manufacture Cookie Info:
EEPROM Type 0x0101, EEPROM Version 0x01, Board ID 0x06,
Board Hardware Version 1.0, Item Number 73-2522-2,
Board Revision B48, Serial Number 06478113,
PLD/ISP Version 255.255, Manufacture Date 23-Jun-1998.
.
.
.
Modem Module 7
Manufacture Cookie Info:
EEPROM Type 0x0101, EEPROM Version 0x01, Board ID 0x06,
Board Hardware Version 1.0, Item Number 73-2522-2,
Board Revision B48, Serial Number 06478929,
PLD/ISP Version 255.255, Manufacture Date 23-Jun-1998.
Modem Module 8
Modem Module 9
Slot 2:
Carrier card:
hw version= 2, pld= 0, number_of_ports= 24,
max_modules= 2, max_oob_ports= 2
Manufacture Cookie Info:
EEPROM Type 0x0001, EEPROM Version 0x01, Board ID 0x47,
Board Hardware Version 1.0, Item Number 73-2522-2,
Board Revision ^@2, Serial Number 05433763,
PLD/ISP Version 255.255, Invalid Date code.
Modem Module 0:
number_of_modems= 12, option_bits= 1,
rev_num= 03.30, vendor_model_number= 02,
vendor_banner= Microcom MNP10 K56 Modem
Modem Module 1:
number_of_modems= 12, option_bits= 1,
rev_num= 03.00, vendor_model_number= 01,
vendor_banner= Microcom MNP10 V34 Modem
Router#
Router# wr t
Building configuration...
Current configuration:
!
version 12.0
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
service internal
!
hostname Router
!
aaa new-model
aaa group server radius aaa-server
server 1.2.3.4
!
spe 1/0 1/7
firmware location system:/ucode/mica_port_firmware
spe 2/0 2/1
firmware location system:/ucode/microcom_firmware
spe 2/2 2/8
firmware location flash:mcom-fw-dsp.5.1.9_47.22.bin
spe 2/9 2/9
firmware location system:/ucode/microcom_firmware
spe 2/10 2/11
firmware location flash:mcom-fw-dsp.5.1.9_47.22.bin
spe 2/12 2/23
firmware location feature_card_flash
!
Router# termination length 0
Table 88 describes the fields shown in the previous displays of the show modem version command.
| Fields | Descriptions |
|---|---|
Mdm | Slot and port number for the specified modem. |
Modem module Number | Card number associated with the carrier card. |
Firmware Rev | Modem firmware version, or one of the following:
|
Boot Rev | Modem boot version, or one of the following:
|
DSP Rev | Controller and DSP version, which is displayed for the 56K modems only. The first column of numbers correspond to the controller version. The second column of numbers, which begin with a forward slash (/), correspond to the DSP version. |
Modem board HW version info: | Modem hardware board information. |
Slot | Slot number used for the carrier card. |
Carrier card | Modem carrier card. |
hw version | Modem carrier card hardware version. |
number_of_ports | Maximum number of modem ports that can be installed in the carrier card. |
max_modules | Maximum number of modem cards that can be installed in a carrier card. |
max_oob_ports | Maximum out-of-band ports used in the carrier card. |
Modem Module | Modem card. |
number_of_modems | Number of modems installed in the modem card. |
option_bits | Signal level of the modem A-law and the U-law. |
rev_num | Modem card version number. |
vendor_model_number | Vendor modem model number. |
vendor_banner | Type of banner displayed by the modem vendor. |
To display the values set for the current modem, use the show modemcap command in EXEC mode. This display lists the modems for which the router has entries. To display the attributes associated with a specific modem, use the show modemcap EXEC command with the optional modem name argument.
show modemcap [modem-name]
Syntax Description
modem-name (Optional) The name of the modem (such as Codex_3260).
Defaults
The list of modems for which the router has entries.
Command Modes
EXEC
Command History
11.1 This command was introduced.
Release
Modification
Usage Guidelines
When a modem name is supplied, this command displays the available modem values. Table 89 identifies the list of attributes and their description:
| Modem Attribute | Description |
|---|---|
Factory defaults (FD) | Returns the modem to factory default configuration. This is commonly "&F." |
Autoanswer (AA) | Sets the modem to answer the phone if DTR is high, preferably on the first ring. This is commonly "S0=1." |
Carrier detect (CD) | Instructs the modem to raise CD signal when a carrier is detected. Cisco configures modems into auto-answer mode by default. Oddly this is not the default for most modems, which just raise CD and leave it high. This is commonly "&C1." In auto-answer mode, the modem waits until it detects a ring, then responds to the incoming call and negotiates an end-to-end connection with the other modem. At this point, the modem receiving the call informs the router that it has a call ready to be processed; this notification is performed by raising the signal on RS-232 pin 8 (the Data Carrier Detect signal) to high. |
Drop with DTR (DTR) | Drops the connection if DTR signal drops. There is frequently an option to reset the configuration while doing this. However, this option should not be used. The connection should only drop. The correct value for this is commonly "&D2." |
Set hardware flow control (HFL) | Uses RTS/CTS (out-of-band) flow control. |
Set software flow control (SFL) | Uses XON/XOFF (in-band) flow control. |
Lock to maximum DTE speed (SPD) | Instructs the modem to lock the speed at which it communicates to the router to a single rate, preferably the highest. This attribute is important and is often hard to find in manuals. SPD is often linked to the hardware flow control variable. Look for phrases like "bps rate adjust" and "bit rate adjust." Some modems set the speed to a value that depends on an S-register; other modems simply lock to the speed that was used when the last AT command was issued. Locking to the speed that was last used is handled automatically. To enable the S-register to set the speed, you must include the proper S-register value for the fastest possible DTE speed. |
Best error control (BER) | Instructs the modem to negotiate its best error control with remote modems. For ARAP users, this is MNP5/LAPB, but not MNP4. |
Best compression (BCP) | Instructs the modem to negotiate its best compression with remote modems. |
No error control (NER) | Instructs the modem to negotiate no error control with remote modems. This will be used when placing outgoing (callback) ARAP calls. |
No compression (NCP) | Instructs the modem to negotiate no compression with remote modems. This is used when placing outgoing (callback) ARAP calls. |
No echo (NEC) | Requests the modem not to echo characters. This is commonly "E0." |
No response codes (NRS) | Requests the modem not to send a response when you issue a command. This is commonly "Q1." |
Set Caller ID (CID) | Requests that Caller ID information be returned when dialin occurs. Currently not used. |
Miscellaneous strings (MSC) | Sends any extra commands that are needed for the modem to work (possibly with specific platforms). |
Template entry (TPL) | This is the name of another modem type. It is referenced as the value of any of the previously listed attributes if they are not set on the current modem type. |
As an alternative to repeatedly entering the same data, use templates as a way to join modemcap entries. For example, consider the following modemcap entries:
modemcap entry gv_basics:FD=&F:AA=S0=1:CD=&C1:DTR=&D2:NEC=E0:NRS=Q1 modemcap entry global_village:HFL=&K3\\X1:BCP=%C1:NCP=%C0:TPL=gv_basics modemcap entry gv_teleport:NCP=%C0:TPL=gv_basics
To look up the factory default for a global_village modem, perform the following steps:
Step 2 If you fail to find FD in global_village, look at the global_village modemcap entry for a template (TPL).
Step 3 Find a TPL called "gv_basics."
Step 4 Look in the gv_basics modemcap entry for the FD.
Step 5 Find FD=&F in the gv_basics modemcap entry.
Step 6 Use &F as the FD for the global_village.
Examples
The following example shows the modem values in a Codex_3260:
show modemcap Codex_3260
Related Commands
Changes a modem value that was returned from the show modemcap command. Stores and compresses information about the capability of a specified modem.
Command
Description
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Posted: Fri Mar 17 16:15:36 PST 2000
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