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Table of Contents

Release Notes for Cisco 2600 Series for
Cisco IOS Release 12.0(4)XH

Release Notes for Cisco 2600 Series for
Cisco IOS Release 12.0(4)XH

July 19, 1999

These release notes for Cisco 2600 series routers support Cisco IOS Release 12.0(4)XH. These release notes are updated as needed to describe new features, memory requirements, hardware support, software platform deferrals, and changes to the microcode or modem code changes and related documents.

Use these release notes with cross-platform Release Notes for Cisco IOS Release  12.0 located on Cisco Connection Online (CCO) and the Documentation CD-ROM. 

For a list of software caveats that apply to Release 12.0(4)XH, refer to the "Caveats" section.

Contents

These release notes describe the following topics:

Introduction

The Cisco 2600 series modular access router is part of a family of modular routers which includes the Cisco 1600, Cisco 1700, and Cisco 3600 series. This modular architecture provides the versatility needed to adapt to changes in network technology as new services and applications become available. Driven by a powerful RISC (Reduced Instruction Set Computing) processor, the Cisco 2600 series supports the advanced Quality of Service (QoS), security, and network integration features required in today's evolving enterprise networks.

System Requirements

Memory Requirements


Table 1: Memory Requirements for the Cisco 2600 Series
Feature Set by Platform Image Name Required
Flash
Memory
Required
DRAM
Memory
Runs
From

IP

c2600-ix-mz

8 MB

32 MB

RAM

Enterprise Plus

c2600-js-mz

8 MB

32 MB

RAM

Enterprise Plus IPsec 56

c2600-js56i-mz

8 MB

40 MB

RAM

Hardware Supported

Cisco IOS Release 12.0(4)XH supports the Cisco 2600 series routers:

For detailed descriptions of the new hardware features for Cisco IOS Release 12.0, refer to the cross-platform Release Notes for Cisco IOS Release 12.0 .


Table 2: Supported Interfaces on the Cisco 2600 Series
Interface, Network Module, or Data Rate1 Platforms Supported
LAN Interfaces

1- or 2-port Ethernet (10BaseT)

Cisco 2610, Cisco 2611, Cisco 2612

1-port Token Ring (RJ-45)

Cisco 2612 and Cisco 2613

10/100 Ethernet, 1 or 2 ports

Cisco 2620 and Cisco 2621

LAN Network Modules

1-port Ethernet

All Cisco 2600 series platforms

4-port Ethernet

All Cisco 2600 series platforms

1-port ATM-25 RJ-45 interface

All Cisco 2600 series platforms

Serial Network Modules

16- or 32-port Asynchronous

All Cisco 2600 series platforms

4- or 8-port Asynchronous/ Synchronous Serial low speed
(128 kbps max)

All Cisco 2600 series platforms

Dial, ISDN, and Channelized Serial Network Modules

1- or 2-port Channelized T1/ISDN PRI

All Cisco 2600 series platforms

1- or 2-port Channelized T1/ISDN PRI with CSU

All Cisco 2600 series platforms

1- or 2-port Channelized E1/ISDN PRI balanced

All Cisco 2600 series platforms

1- or 2-port Channelized E1/ISDN PRI unbalanced

All Cisco 2600 series platforms

4-or 8-port ISDN BRI S/T interface

All Cisco 2600 series platforms

4- or 8-port ISDN BRI U (NT1) interface

All Cisco 2600 series platforms

8- or 16-port Analog modems

All Cisco 2600 series platforms

Voice/Fax Network Module

1- or 2- Voice interface card slots

All Cisco 2600 series platforms

Voice/Fax Interface Cards

2-port FXS Voice/Fax interface card2

All Cisco 2600 series platforms with Voice/Fax network modules

2-port E&M Voice/Fax interface card2

All Cisco 2600 series platforms with Voice/Fax network modules

2-port FXO Voice/Fax interface card2

All Cisco 2600 series platforms Voice/Fax network modules

2-port ISDN BRI S/T-TE Voice/Fax interface card

All Cisco 2600 series platforms with 2-slot Voice/Fax network modules

WAN Interface Cards

1-port ISDN BRI S/T interface (requires external NT1)

All Cisco 2600 series platforms

1-port ISDN BRI (NT1) U

All Cisco 2600 series platforms

1-port 56/64-kbps DSU/CSU

All Cisco 2600 series platforms

1-port T1/Fractional T1 with DSU/CSU

All Cisco 2600 series platforms

1-port High-Speed Serial (up to 2.048 Mbps)

All Cisco 2600 series platforms

2-port Dual High-speed Serial (up to 2.048 Mbps; Asynchronous/ Synchronous support)

All Cisco 2600 series platforms

2-port Asynchronous/ Synchronous (up to 128 kbps)

All Cisco 2600 series platforms

Advanced Integration Modules

Data Compression AIM (up to 8.192 Mbps)

All Cisco 2600 series platforms

1The Voice/Fax and ATM-25 network modules require Cisco IOS Plus feature sets.
2This interface card requires the NM-1V or NM-2V network module.

Determining the Version of Your Software Release

To determine the version of Cisco IOS software running on a Cisco 2600 series router, log in to the router and enter the show version EXEC command:

router>show version
Cisco Internetwork Operating System Software 
IOS (tm) 2600 Software (c2600-i-mz), Version 12.0(4)XH, RELEASE SOFTWARE
 

Upgrading to a New Software Release

For information on upgrading to a new software release, refer to the Cisco IOS Software Release 12.0XH Upgrade Paths and Packaging Simplification  product bulletin located on CCO at:

Service & Support: Product Bulletins: Software.

Under Cisco IOS 12.0, click Cisco IOS Software Release 12.0(4)XH Upgrade (#948: 7/99).

Other Firmware Code

The latest version of analog modem firmware for the Cisco 2600 series allows support of the internal analog modems in a wide range of countries. Firmware version 1.2.1 extends support internationally starting with Cisco IOS Release 11.3(5)T and later releases.

You can reach Cisco 2600 firmware documentation  on CCO at:

Service & Support: Documentation Home Page: Access Servers and Access Routers: Modular Access Routers: Cisco 2600 Series Routers: Analog Modem Firmware

You can reach Cisco 2600 firmware documentation on the Documentation CD-ROM at:

Cisco Product Documentation: Access Servers and Access Routers: Modular Access Routers: Cisco 2600 Series Routers: Analog Modem Firmware

Feature Set Tables

Cisco IOS software is packaged in feature sets consisting of software images---depending on the platform. Each feature set contains a specific set of Cisco IOS features. All "Plus" feature sets include voice network support.


Table 3: Feature Sets Supported by the Cisco 2600 Series
Feature Sets Image Name Feature Set Matrix Term Software Image Platforms
IP Standard
Feature Sets

IP/H.323 Gtkpr Prxy

Basic, H.323

c2600-ix-mz

All Cisco 2600 series platforms

Enterprise Standard
Feature Sets

Enterprise Plus

Plus

c2600-js-mz

All Cisco 2600 series platforms

Enterprise Plus IPsec 56

Plus, IPSec 56

c2600-js56i-mz

All Cisco 2600 series platforms

Caution
Cisco IOS images with strong encryption (including, but not limited to, 56-bit data encryption feature sets) are subject to United States government export controls and have a limited distribution. Images to be installed outside the United States require an export license. Customer orders may be denied or subject to delay due to United States government regulations. Contact your sales representative or distributor for more information, or send e-mail to export@cisco.com.

Table 4 list the features and feature sets supported by the Cisco IOS Release 12.0(4)XH for the Cisco 2600 series and uses the following conventions:


Note These feature set tables contain only selected lists of features. These tables are not cumulative---nor do they list all the features in each image.


Table 4: Feature List by Feature Set for the Cisco 2600 Series
Features In IP Enterprise Plus Enterprise Plus IPSec 56i
IBM Support
Bridging Code Rework

Yes

Yes

Yes

RIF Passthru in DLSw+

No

Yes

Yes

IP Routing
Data Compression Advanced Interface Module (AIM)

(1)

Yes

Yes

Yes

IP Precedence for GRE Tunnels (GRE VPN)

Yes

Yes

Yes

Protocol-Independent Multicast (PIM) Version 2

Yes

Yes

Yes

Management
SNMP Inform Request

No

No

No

VPDN MIB and Syslog Facility

Yes

Yes

Yes

Quality of Service
CLI String Search

(1)

Yes

Yes

Yes

Scalability
Airline Product Set (ALPS)

Yes

Yes

Yes

Cisco IOS File System

Yes

Yes

Yes

Entity MIB

Yes

Yes

Yes

Expression MIB

Yes

Yes

Yes

OSPF Point to Multipoint

Yes

Yes

Yes

Per Port Debugging (Conditionally Triggered Debugging)

Yes

Yes

Yes

SNMP Manager

Yes

Yes

Yes

Security
Additional
Vendor-Proprietary RADIUS Attributes

Yes

Yes

Yes

Authenticating ACLs

Yes

Yes

Yes

Automated Double Authentication

Yes

Yes

Yes

Certificate Authority Interoperability

No

No

No

Internet Key Exchange Security Protocol

No

No

No

IOS Firewall Feature Set

(1)

No

No

Yes

3DES Network Security

(2)

No

No

No

IPSec Network Security

No

No

No

MS-CHAP Support

No

No

No

Named Method Lists for AAA Authentication & Accounting

Yes

Yes

Yes

Subblock Phase 1

Yes

Yes

Yes

Switching
Enhanced ATM VC Configuration and Management

No

Yes

Yes

Multiple ISDN Switch Types

Yes

Yes

Yes

Voice/Multimedia
Voice over IP

No

Yes

Yes

Settlement for Packet Voice

(4)XH

No

Yes

Yes

Debit Card for Packet Telephony on Cisco Access Platforms

(4)XH

No

Yes

Yes

TCLWare

(4)XH

No

Yes

Yes

Interactive Voice Response for Cisco Access

(4)XH

No

Yes

Yes

H.323 Version 2 Support

(4)XH

No

Yes

Yes

WAN Optimization
ATM PVC Management

No

Yes

Yes

DRP Server Agent

Yes

Yes

Yes

WAN Services
Always On/ Dynamic ISDN (AO/DI)

Yes

Yes

Yes

Dialer Watch

Yes

Yes

Yes

Interface Name Modularity

Yes

Yes

Yes

Microsoft Point-to-Point Compression (MPPC)

Yes

Yes

Yes

Mobile IP

(1)

No

Yes

Yes

MS Callback

Yes

Yes

Yes

National ISDN Switch Types

Yes

Yes

Yes

New and Changed Show Commands for the Cisco 2600 series Routers

Yes

Yes

Yes

Stackable Home Gateway

No

Yes

Yes

Time-based Access List

(1)

Yes

Yes

Yes

New and Changed Information

The following sections list the new hardware and software features supported by the Cisco 2600 series for Release 12.0(4)XH.

Settlements for Packet Voice

Internet voice telephony is often used for toll bypass by using an existing data network or the Internet instead of PSTN trunking. Calls of this nature require an originating and terminating gateway to be completed. When the originating and terminating voice gateways are owned by two different carriers, settlement between these carriers is required. The Settlements for Packet Voice project implements a standardized settlement protocol, which can be implemented between different vendors, gateways, and voice settlement servers.

Debit Card for Packet Telephony on Cisco Access Platforms

The Debit Card feature provides the ability to offer calling service with the use of debit accounting to service providers. The Debit Card for Packet Telephony on Cisco Access Platforms is one application supported by the Cisco Interactive Voice Response (IVR) feature. The IVR voice scripts have been modified to use Tool Command Language (TCL) scripts.

TCLWare

The Debit Card for Packet Telephony on Cisco Access Platforms feature requires the use of both Audio Files and TCL Scripts. Unzip and download the files to your TFTP server.

In addition, download the audio files and TCL scripts from the Access Products Service and Support site on CCO at the following "TCLWare" location:

http://www.cisco.com/kobayashi/sw-center/sw-access.shtml

Interactive Voice Response for Cisco Access

Cisco is building voice gateways to connect more traditional telephone networks to voice over IP (VoIP) networks. Customers who are installing VoIP networks often need a mechanism at the gateway to present a customized interface to the caller. The Interactive Voice Response (IVR) feature was first made available to customers with Cisco IOS Release 11.(3)NA2 with the Service Provider VoIP feature set. IVR, with the addition of scripts using Tool Command Language (TCL), is being introduced with Cisco IOS Release 12.0(4)XH. These TCL IVR scripts are the default scripts that must be used with the IVR application in Cisco IOS Release 12.0(4)XH and future releases.

IVR consists of simple voice prompting and digit collection to gather caller information for authenticating the user and identifying the destination. IVR provides the ability to:

H.323 Version 2 Support

H.323 Version 2 Support upgrades Cisco IOS software to comply with the mandatory requirements in the Version 2 specification. This upgrade enhances the existing Voice Over IP GateWay, the Multimedia Conference Manager (GateKeeper and Proxy), and the DTMF digital relay by using H.245.

DTMF is the tone generated on a touch-tone phone when you press keypad digits. The tones are compressed into a single stream at one end of a call and decompressed at the other end by using H.245 messages. However, doing this can lead to distortion, depending upon the CODEC used. Thus, the DTMF-relay is used to configure a method to transport DTMF tones generated after the call is established out-of-band. The three methods are:

H.323 Version 2 defines a lightweight registration procedure that requires full registration for initial registration, but uses an abbreviated renewal procedure to update the gatekeeper and minimize overhead. Lightweight registration requires each endpoint to specify a TimeToLive (TTL) value in its Registration Request (RRQ) message.

The H.323 Version 2 gateway supports the registration of fully-qualified E.164 numbers with the gatekeeper for phones connected directly to the gateway. Tunneling through H.225 User-to-User Information Element (UUIE) facilitates transparent handling of supplementary services between two endpoints through a VoIP network. This eliminates the need to interpret various supplementary signaling messages in the VoIP gateways.

The H.323 Version 2 gatekeeper selects a destination gateway by choosing a gateway from among all gateways registered in a zone by allowing you to assign selection priorities to these gateways based on the dialed prefix. Gateway resource reporting allows the gateway to notify the gatekeeper when H.323 resources are getting low. The gatekeeper uses this information to determine which gateway it will use to complete a call and maintains a separate gateway list ordered by priority for each of its zone-prefixes.

Important Notes

This section contains important information about use of your Cisco IOS Release 12.0(4)XH software.

Deprecated MIBs

Older Cisco Management Information Bases (MIBs) will be replaced in a future release. OLD-CISCO-* MIBS are currently migrated into more scalable MIBs without affecting existing Cisco IOS products or NMS applications. You can update from deprecated MIBs to the replacement MIBs as shown in the following table:


Table 5: Deprecated MIBs 
Deprecated MIB Replacement

OLD-CISCO-APPLETALK-MIB

RFC1243-MIB

OLD-CISCO-CHASSIS-MIB

ENTITY-MIB

OLD-CISCO-CPUK-MIB

In development

OLD-CISCO-DECNET-MIB

OLD-CISCO-ENV-MIB

CISCO-ENVMON-MIB

OLD-CISCO-FLASH-MIB

CISCO-FLASH-MIB

OLD-CISCO-INTERFACES-MIB

IF-MIB CISCO-QUEUE-MIB

OLD-CISCO-IP-MIB

OLD-CISCO-MEMORY-MIB

CISCO-MEMORY-POOL-MIB

OLD-CISCO-NOVELL-MIB

NOVELL-IPX-MIB

OLD-CISCO-SYS-MIB

(Compilation of other OLD* MIBS)

OLD-CISCO-SYSTEM-MIB

CISCO-CONFIG-COPY-MIB

OLD-CISCO-TCP-MIB

CISCO-TCP-MIB

OLD-CISCO-TS-MIB

OLD-CISCO-VINES-MIB

CISCO-VINES-MIB

OLD-CISCO-XNS-MIB

Limitations and Restrictions

The Settlement for Packet Voice feature is offered only in crypto images, so that Cisco can provide export controls.

Before you can download 56-bit or 56i encryption images, the image must first go through the entitlement process. This process makes sure that the image is from a registered DNS address and that the images are not coming from an encryption-restricted country (Iraq, Libya, etc.). You can entitle yourself by filling out the forms located at the following URL:

http://www.cisco.com/kobayashi/library/12.0

Once you are entitled, you can see crypto images in the upgrade planner. You do not have to entitle yourself again, unless you come from a different host. You do not have to entitle yourself for every release. Entitlement is good for all releases.

If there are any problems with your entitlement, you will either be directed to help on DNS registration (if that is your problem), or your case will be escalated to David Moore in ECRA who will review it himself.

Also, all users MUST be entitled before they can receive 56 or 56i images. Never give a 56 or 56i image to a customer if you are uncertain about their entitlement status.

Caveats

Caveats describe unexpected behavior in Cisco IOS software releases. Severity 1 caveats are the most serious caveats; severity 2 caveats are less serious.

This section only contains open and resolved caveats for the current Cisco IOS maintenance release.

All caveats in Release 12.0 and Release 12.0T are also in Release 12.0(4)XH.

For information on caveats in Cisco IOS Release 12.0, see Caveats for Cisco IOS Release 12.0, which lists severity 1 and 2 caveats, and is located on CCO and the Documentation CD-ROM.

For information on caveats in Cisco IOS Release 12.0T, see Caveats for Cisco IOS Release 12.0T on CCO and the Documentation CD-ROM.


Note If you have an account with CCO, you can use Bug Navigator II to find caveats of any severity for any release. You can reach Bug Navigator II on CCO at Service & Support: Online Technical Support: Software Bug Toolkit II or at http://www.cisco.com/support/bugtools.

Open Caveats---Release 12.0(4)XH

This section describes possibly unexpected behavior by Release 12.0(2)XH and describes only severity 1 and 2 caveats:

Basic System Services

The following CLI command does not function: snmp-server packetsize.
The maximum snmp packetsize for Release 12.0(3)T is fixed at 484. There is no known workaround.

Miscellaneous

When tunneling IPX over an IP tunnel and using an extended inbound access list for IP on the tunnel interface, the IPX traffic gets blocked by the access list. As a workaround, add a permit gre statement in the extended access list.
There is no way to configure MICA modem lines on a Cisco 3640 for dialout only. The modem dtr-active command is supposed to work, but this fails with "NO DIALTONE".
A VIP controller hangs when encryption is used. The problem is intermittent. Reloading the Cisco 7500 returned the connections. The [shut | no shut] commands do not help.

A Cisco 3640 with PRI gets stuck on Layer 1 activating mode if the PRI D-channel is in standby or shut mode. The following error message appears:
ISDN Se2/0:23: Could not bring up interface
 
Workaround: Remove the D-channel from standby or shut mode. To do this, remove the backup interface command, reload the router, then reinsert the backup interface command.

Resolved Caveats---Release 12.0(4)XH

Because Release 12.0(4)XH is a stand-alone release, there are no resolved caveats.

Related Documentation

The following sections describe the documentation available for the Cisco 2600 series. These documents consist of hardware and software installation guides, Cisco IOS configuration and command references, system error messages, and other documents.

Documentation is available as printed manuals or electronic documents, except for feature modules, which are only available online.

Use these release notes with these documents:

Release-Specific Documents

The following documents are specific to Cisco IOS Release 12.0 T, and are located on CCO and the Documentation CD-ROM:

On CCO at:
Service & Support: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.0: Release Notes: Cross-Platform Release Notes
On the Documentation CD-ROM at:
Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.0: Release Notes: Cross-Platform Release Notes
Service & Support: Technical Documents
On CCO at:
Service & Support: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.0: Caveats: Caveats for Cisco IOS Release 12.0 T
On the Documentation CD-ROM at:
Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS 12.0: Caveats: Caveats for Cisco IOS Release 12.0 T

Platform-Specific Documents

The documents listed below are available for the Cisco 2600. These documents are also available online at Cisco Connection Online (CCO) and on the Documentation CD-ROM:

On CCO at:

Service & Support: Documentation Home Page: Access Servers and Access Routers: Modular Access Routers: Cisco 2600 Series Routers

On the Documentation CD-ROM at:

Cisco Product Documentation: Access Servers and Access Routers: Modular Access Routers: Cisco 2600 Series Routers

Feature Modules

Feature modules describe new features supported by Cisco IOS Release 12.0 T and are updates to the Cisco IOS documentation set. A feature module consists of a brief overview of the feature, benefits, configuration tasks, and a command reference. As updates, the feature modules are available online only. Feature module information is incorporated in the next printing of the Cisco IOS documentation set.

On CCO at:

Service & Support: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.0: New Feature Documentation

On the Documentation CD-ROM at:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.0: New Feature Documentation

Cisco IOS Software Documentation Set

The Cisco IOS software documentation set consists of the Cisco IOS configuration guides, Cisco IOS command references, and several other supporting documents, which are shipped with your order in electronic form on the Documentation CD-ROM---unless you specifically ordered the printed versions.

Documentation Modules

Each module in the Cisco IOS documentation set consists of two books: a configuration guide and a corresponding command reference. Chapters in a configuration guide describe protocols, configuration tasks, Cisco IOS software functionality, and contain comprehensive configuration examples. Chapters in a command reference provide complete command syntax information. Use each configuration guide with its corresponding command reference.

On CCO and the Documentation CD-ROM, two master hot-linked documents provide information for the Cisco IOS software documentation set.

You can reach these documents on CCO at:

Service & Support: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.0: Configuration Guides and Command References

You can reach these documents on the Documentation CD-ROM at:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.0: Configuration Guides and Command References

Cisco IOS Release 12.0 Documentation Set

Table 6 describes the contents of the Cisco IOS Release 12.0 software documentation set, which is available in electronic form and also in printed form upon request.


Note You can find the most current Cisco IOS documentation on CCO and the Documentation CD-ROM. These electronic documents may contain updates and modifications made after the paper documents were printed.

You can reach the Cisco IOS documentation set  on CCO at:

Service & Support: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.0: Configuration Guides and Command References

You can reach the Cisco IOS documentation set on the Documentation CD-ROM at:

Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 12.0: Configuration Guides and Command References.


Table 6: Cisco IOS Software Release 12.0 Documentation Set
Books Chapter Topics

  • Configuration Fundamentals Configuration Guide

  • Configuration Fundamentals Command Reference

Configuration Fundamentals Overview
Cisco IOS User Interfaces
File Management
System Management

  • Bridging and IBM Networking Configuration Guide

  • Bridging and IBM Networking Command Reference

Transparent Bridging
Source-Route Bridging
Token Ring Inter-Switch Link
Remote Source-Route Bridging
DLSw+
STUN and BSTUN
LLC2 and SDLC
IBM Network Media Translation
DSPU and SNA Service Point
SNA Frame Relay Access Support
APPN
Cisco Database Connection
NCIA Client/Server Topologies
Cisco Mainframe Channel Connection
Airline Product Set

  • Dial Solutions Configuration Guide

  • Dial Solutions Command Reference

X.25 over ISDN
Appletalk Remote Access
Asynchronous Callback, DDR, PPP, SLIP
Bandwidth Allocation Control Protocol
ISDN Basic Rate Service
ISDN Caller ID Callback
PPP Callback for DDR
Channelized E1 & T1
Dial Backup for Dialer Profiles
Dial Backup Using Dialer Watch
Dial Backup for Serial Lines
Peer-to-Peer DDR with Dialer Profiles
DialOut
Dial-In Terminal Services
Dial-on-Demand Routing (DDR)
Dial Backup
Dial-Out Modem Pooling
Large-Scale Dial Solutions
Cost-Control Solutions
Virtual Private Dialup Networks
Dial Business Solutions and Examples

  • Cisco IOS Interface Configuration Guide

  • Cisco IOS Interface Command Reference

Interface Configuration Overview
LAN Interfaces
Logical Interfaces
Serial Interfaces

  • Network Protocols Configuration Guide, Part 1

  • Network Protocols Command Reference, Part 1

IP Overview
IP Addressing and Services
IP Routing Protocols

  • Network Protocols Configuration Guide, Part 2

  • Network Protocols Command Reference, Part 2

AppleTalk
Novell IPX

  • Network Protocols Configuration Guide, Part 3

  • Network Protocols Command Reference, Part 3

Network Protocols Overview
Apollo Domain
Banyan VINES
DECnet
ISO CLNS
XNS

  • Security Configuration Guide

  • Security Command Reference

AAA Security Services
Security Server Protocols
Traffic Filtering and Firewalls
IP Security and Encryption
Passwords and Privileges
Neighbor Router Authentication
IP Security Options

  • Cisco IOS Switching Services Configuration Guide

  • Cisco IOS Switching Services Command Reference

Switching Services
Switching Paths for IP Networks
Virtual LAN (VLAN) Switching and Routing

  • Wide-Area Networking Configuration Guide

  • Wide-Area Networking Command Reference

Wide-Area Network Overview
ATM
Frame Relay
SMDS
X.25 and LAPB

  • Voice, Video, and Home Applications Configuration Guide

  • Voice, Video, and Home Applications Command Reference

Voice over IP
Voice over Frame Relay
Voice over ATM
Voice over HDLC
Frame Relay-ATM Internetworking
Synchronized Clocks
Video Support
Universal Broadband Features

  • Quality of Service Solutions Configuration Guide

  • Quality of Service Solutions Command Reference

Policy-Based Routing
QoS Policy Propagation via BGP
Committed Access Rate
Weighted Fair Queueing
Custom Queueing
Priority Queueing
Weighted Random
Early Detection
Scheduling
Signaling
RSVP
Packet Drop
Frame Relay Traffic Shaping
Link Fragmentation
RTP Header Compression

  • Cisco IOS Software Command Summary

  • Dial Solutions Quick Configuration Guide

  • System Error Messages

  • Debug Command Reference

 

Service and Support

For service and support for a product purchased from a reseller, contact the reseller, who offers a wide variety of Cisco service and support programs described in "Service and Support" of Cisco Information Packet shipped with your product.


Note If you purchased your product from a reseller, you can access CCO  as a guest. CCO is Cisco Systems' primary real-time support channel. Your reseller offers programs that include direct access to CCO services.

For service and support for a product purchased directly from Cisco, use CCO.

Software Configuration Tips on Cisco's Technical Assistance Center Home Page

If you have a CCO login account, you can access the following URL, which contains links and tips on configuring your Cisco products:

http://www.cisco.com/kobayashi/serv_tips.shtml

This URL is subject to change without notice. If it changes, point your Web browser to CCO  and click on this path: Products & Technologies: Products: Technical Tips.

The following sections are provided from the Technical Tips page:

Cisco Connection Online

Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.

CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.

You can access CCO in the following ways:

For a copy of CCO's Frequently Asked Questions (FAQ), contact cco - help@cisco.com.  For additional information, contact cco - team@cisco.com.


Note If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com.  To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408 526-7208, or cs - rep@cisco.com.

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more current than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or as an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com,  or http://www-europe.cisco.com.

If you are reading Cisco product documentation on the World Wide Web, you can submit comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco. We appreciate your comments.





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Posted: Wed Aug 11 10:07:43 PDT 1999
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