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September 5, 2000
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Note You can find the most current Cisco IOS documentation on Cisco Connection Online (CCO). These electronic documents may contain updates and modifications made after the hardcopy documents were printed. |
These release notes for the Cisco 7000 family of routers support Cisco IOS Release 11.1(36)CA. These release notes are updated to describe new memory requirements, hardware support, software platform deferrals, and changes to the microcode or modem code and related documents.
For a list of the software caveats that apply to Release 11.1 CA, see the "Caveats" section and the Release Notes for Cisco IOS Release 11.1. The document Release Notes for Cisco IOS Release 11.1 is updated for every maintenance release and is located on Cisco Connection Online (CCO) and on the Documentation CD-ROM.
Cisco IOS Software Release 11.1CA has achieved general deployment (GD) on Cisco 7200, 7500, and RSP7000-based 7000 platforms, beginning with Cisco IOS maintenance Release 11.1(22)CA. For more information, see the General Deployment (GD) Announcement for Cisco IOS Software Release 11.1CA on Cisco 7200 and 7500 Platforms.
These release notes describe the following topics:
This section describes the system requirements for Release 11.1(36)CA and includes the following sections:
Table 1 describes the memory requirements for the feature sets for the Cisco 7000 family of routers supported by Cisco IOS Release 11.1 CA.
| Platforms | Image Name | Software Image | Flash Memory Recommended | DRAM Memory Recommended | Runs From |
|---|---|---|---|---|---|
| Cisco 7200 series routers | Enterprise | c7200-j-mz | 8 MB Flash | 32 MB DRAM | RAM |
Enterprise/ | c7200-aj-mz | 8 MB Flash | 32 MB DRAM | RAM | |
Desktop/IBM | c7200-dr-mz | 8 MB Flash | 32 MB DRAM | RAM | |
Network Layer 3 Switching | c7200-inu-mz | 8 MB Flash | 16 MB DRAM | RAM | |
| Cisco 7500 series and Cisco 7000 series routers with RSP7000 and RSP7000CI | Enterprise | rsp-j-mz | 8 MB Flash | 32 MB DRAM | RAM |
Enterprise/ APPN | rsp-aj-mz | 8 MB Flash | 32 MB DRAM | RAM | |
Enterprise/ APPN/VIP | rsp-ajv-mz | 16 MB Flash | 32 MB DRAM | RAM | |
Enterprise/VIP | rsp-jv-mz | 16 MB Flash | 32 MB DRAM | RAM |
Cisco IOS Release 11.1 CA supports the following platforms:
Refer to the Release Notes for Cisco IOS Release 11.1 publication for a summary of the LAN interfaces supported on each platform and the WAN data rates and interfaces supported on each platform.
To determine the version of Cisco IOS software running on your Cisco 7000 family router, log in to the Cisco 7000 family router and enter the show version EXEC command:
router> show version Cisco Internetwork Operating System Software IOS (tm) 7200 Software c7200-dr-mz, Version 11.1(36)CA, RELEASE SOFTWARE
Microcode software images are bundled with the system software image—with the exception of the Channel Interface Processor (CIP) microcode (all system software images). Bundling eliminates the need to store separate microcode images. When the router starts, the system software unpacks the microcode software bundle and loads the proper software on all the interface processor boards. Table 2 lists the current microcode versions for Cisco 7000 family routers.
| Processor or Module | Current Bundled RSP Microcode Version | Minimum Version Required |
AIP (ATM Interface Processor) | 20.18 | 20.5 |
EIP (Ethernet Interface Processor) | 20.6 | 20.1 |
FEIP (Fast Ethernet Interface Processor) | 20.8 | 20.1 |
FIP (FDDI Interface Processor) | 20.4 | 20.1 |
FSIP (Fast Serial Interface Processor) | 20.9 | 20.1 |
HIP (HSSI Interface Processor) | 20.2 | 20.0 |
MIP (MultiChannel Interface Processor) | 22.3 | 20.3 |
POSIP (Packet over SONET OC-3 Interface Processor) | 20.1 | 20.0 |
TRIP (Token Ring Interface Processor) | 20.2 | 20.0 |
VIP (Versatile Interface Processor) | 21.40 | 21.9 |
VIP2 (second-generation Versatile Interface Processor) | 21.40 | 21.40 |
The Cisco IOS software is packaged in feature sets consisting of software images—depending on the platform. Each feature set contains a specific set of Cisco IOS features.
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Caution Cisco IOS images with strong encryption (including, but not limited to 168-bit (3DES) data encryption feature sets) are subject to United States government export controls and have limited distribution. Strong encryption images to be installed outside the United States are likely to require an export license. Customer orders may be denied or subject to delay due to United States government regulations. When applicable, purchaser/user must obtain local import and use authorizations for all encryption strengths. Please contact your sales representative or distributor for more information, or send e-mail to export@cisco.com. |
The following feature sets are supported by Cisco IOS Release 11.1(36)CA for Cisco 7000 series routers with the RSP7000 and RSP7000CI, Cisco 7200 series routers, and Cisco 7500 series routers. Refer to the Release Notes for Cisco IOS Release 11.1 publication for a complete list of the features provided in these sets.
Feature sets for Cisco 7500 series routers and Cisco 7000 series routers with the RSP7000 and RSP7000CI are:
Feature sets for Cisco 7200 series routers are:
The following sections list the new hardware and software features supported by the Cisco 7000 family for Release 11.1 CA.
There are no new features for Cisco 7000 series routers, Cisco 7200 series routers, and Cisco 7500 series routers in Cisco IOS Release 11.1(36)CA.
There are no new features for Cisco 7000 series routers, Cisco 7200 series routers, and Cisco 7500 series routers in Cisco IOS Release 11.1(34)CA.
There are no new features for Cisco 7000 series routers, Cisco 7200 series routers, and Cisco 7500 series routers in Cisco IOS Release 11.1(32)CA.
There are no new features for Cisco 7000 series routers, Cisco 7200 series routers, and Cisco 7500 series routers in Cisco IOS Release 11.1(30)CA.
There are no new features for Cisco 7000 series routers, Cisco 7200 series routers, and Cisco 7500 series routers in Cisco IOS Release 11.1(28)CA.
There are no new features for Cisco 7000 series routers, Cisco 7200 series routers, and Cisco 7500 series routers in Cisco IOS Release 11.1(26)CA.
There are no new features for Cisco 7000 series routers, Cisco 7200 series routers, and Cisco 7500 series routers in Cisco IOS Release 11.1(24)CA.
There are no new features for Cisco 7000 series routers, Cisco 7200 series routers, and Cisco 7500 series routers in Cisco IOS Release 11.1(22)CA.
The following new hardware feature has been added to Release 11.1(20)CA1:
The Dedicated Token Ring port adapter (PA-4R-DTR) is available on Cisco 7500 series routers, Cisco 7200 series routers, and Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI).
The PA-4R-DTR provides up to four IBM Token Ring or IEEE 802.5 Token Ring interfaces. Each Token Ring interface can be set for 4-Mbps or 16-Mbps half-duplex or full-duplex operation and can operate as a standard Token Ring station or as a concentrator port. The default for all interfaces is Token Ring station mode with half-duplex, 16-Mbps operation. The PA-4R-DTR connects over Type 1 or Type 3 lobe cables, with each interface providing an RJ-45 receptacle.
The following new hardware feature has been added to Release 11.1(20)CA:
The FEIP2-DSW second-generation Fast Ethernet Interface Processor is a replacement for the FEIP2-2TX and FEIP2-2FX, available on Cisco 7500 series routers and on Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI).
The following new software feature has been added to Release 11.1(20)CA:
The following changes were made to Web Cache Control Protocol (WCCP) commands:
The following new hardware feature has been added to Release 11.1(18)CA:
SA-Comp/1 and SA-Comp/4 data Compression Service Adapters (CSAs) now operate over High-Speed Serial Interface (HSSI) links available through the PA-2H and PA-H Revision B port adapters. When using compression, limit HSSI speeds to 16 Mbps to ensure no packet loss.
The following new hardware feature has been added to Release 11.1(17)CA:
Cisco 7200 series routers support a new I/O controller with an RJ-45 interface. The optional Fast Ethernet port is configurable for use at 100 Mbps full-duplex or half-duplex (half duplex is the default). The Fast Ethernet port is equipped with either a single MII receptacle or an MII receptacle and an RJ-45 receptacle.
To support this new feature, the media-type interface command has been modified. The media-type interface command now supports two options:
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Note When you use the I/O controller that is equipped with an MII receptacle and an RJ-45 receptacle, only one receptacle can be configured for use at a time. |
The following new software feature has been added to Release 11.1(17)CA:
The new ip flow-cache active-timeout configuration command lets you specify the timeout period for the NetFlow cache.
The following new hardware feature has been added to Release 11.1(16)CA:
The channelized T3 dual-wide port adapter (PA-CT3/4T1) is available on Cisco 7200 series routers.
The following new software features have been added to Release 11.1(16)CA:
New privileged EXEC commands provide more information about the Versatile Interface Processor (VIP). The show controllers logging command displays logging information about a VIP. The show controllers tech-support command displays general information about a VIP while reporting a problem. The show controllers align command shows NULL pointer deferences and misaligned accesses for a VIP.
The new pos scramble-atm interface command enables SONET payload scrambling on a Packet-over-SONET (POS) interface. SONET payload scrambling applies a self-synchronous scrambler (x^43+1) to the Synchronous Payload Envelope (SPE) of the interface to ensure sufficient bit transition density.
In LAN Emulation (LANE) networks, distributed switching for LANE is a new Cisco 7500 series feature that allows a LAN Emulation Client (LEC) to be distributed from the RSP to one or more VIP2 interfaces. In doing so, the VIP2 distributed switching capability can now provide switching between each emulated LAN connected to each VIP2 independently. This ability provides increased aggregate IP switching performance across the Cisco 7500 architecture for LANE networks versus centralized Route Switch Processor (RSP) switching. The inter-ELAN switching performance provided by the VIP2 modules is additive across the Cisco 7500 series routers and increases with each new VIP2/ATM port adapter. This ability also minimizes the utilization of the RSP—freeing the RSP for other functions, including low-level routing and routing updates.
The other components of LANE, such as LAN Emulation Server (LES), broadcast and unknown server (BUS), and LAN Emulation Configuration Server (LECS), are functions used primarily during network initialization for address lookups. These functions are not in the data flow, and distributing these functions does not provide any performance gain. Therefore, the LES, BUS, and LECS functions continue to reside on the RSP with this feature.
Distributed switching for LANE for Cisco 7500 series routers complies completely with ATM Forum standards. It is intended for any enterprise or ISP ATM applications in which multiple VIP2/ATM port adapter combinations are installed in the same Cisco 7500 series router, or for any ATM applications where the performance can be optimized by dedicating the RSP to other routing functions.
This capability only supports IP for Ethernet LANE in a distributed manner. Token Ring LANE is not supported through distributed switching; however, it is supported within the RSP.
Optimum switching is now supported for LANE traffic on the RSP.
The following new hardware features have been added to Release 11.1(15)CA:
The PA-T3 and PA-2T3 serial port adapters are available on Cisco 7200 series routers, Cisco 7500 series routers, and Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI). For information on interoperability guidelines for T3 serial port adapter data service units (DSUs), refer to the T3 Serial Port Adapter Installation and Configuration publication that ships with the product.
The VIP2-50 is available on Cisco 7500 series routers and Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI). Although the VIP2-50 is being announced with Release 11.1(15)CA, it is also supported in Release 11.1(14)CA1.
The PA-2H Revision B port adapter is available on Cisco 7200 series routers, Cisco 7500 series routers, and Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI). This port adapter was revised to improve performance.
The Channelized T3 Interface Processor (CT3IP) available on Cisco 7500 series routers and Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI) now supports the following types of remote line Facility Data Link (FDL) loopback:
The following new software feature has been added to Release 11.1(15)CA:
The NetFlow switching commands have been modified to provide added functionality. The ip flow-export destination, ip flow-export source, and ip flow-export version commands replace the ip flow-export command.
The following new hardware feature has been added to Release 11.1(14)CA:
The PA-A2 ATM-CES port adapters (PA-A2-4T1C-OC3SM, PA-A2-4T1C-T3ATM, PA-A2-4E1XC-OC3SM, PA-A2-4E1XC-E3ATM, PA-A2-4E1YC-OC3SM, and PA-A2-4E1YC-E3ATM) available on Cisco 7200 series routers now support the following new features:
The following new software features have been added to Release 11.1(14)CA:
The Fast EtherChannel feature allows multiple Fast Ethernet point-to-point links to be bundled into one logical link to provide bidirectional bandwidth of up to 800 Mbps. Fast EtherChannel can be configured between Cisco 7500 series routers and Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI) or between a Cisco 7500 series router or a Cisco 7000 series router with the RSP7000 and RSP700CI and a Catalyst 5000 switch.
The Web Cache Control Protocol feature transparently redirects HTTP requests from the intended server to a Cisco Cache Engine. When the Cisco Cache Engine receives the request, it attempts to service the request from its own cache. If the requested information is not present, the Cisco Cache Engine then makes a request to the Web server to get the required information. After receiving the required information from the Web server, the Cisco Cache Engine passes the information back to the client and possibly caches it to fill future requests.
The following new hardware features have been added to Release 11.1(13)CA1:
The PA-E3 and PA-2E3 serial port adapters are available on Cisco 7200 series routers, Cisco 7500 series routers, and Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI). For information on interoperability guidelines for E3 serial port adapter data service units (DSUs), refer to the E3 Serial Port Adapter Installation and Configuration publication that ships with the product.
The NPE-200 for Cisco 7200 series routers is now available. The network processing engine maintains and executes the system management functions for Cisco 7200 series routers. The network processing engine also shares the system memory and environmental monitoring function with the I/O controller. The NPE-200 has an R5000 microprocessor that operates at an internal clock speed of 200 MHz, 4 MB of SRAM, and erasable programmable read-only memory (EPROM) for storing sufficient code for booting the Cisco IOS software.
The following new software feature has been added to Release 11.1(13)CA1:
The NetFlow switching commands have been modified to provide added functionality and improved performance under heavy traffic conditions. Netflow switching is a high-performance, network-layer switching path that captures as part of its switching function a rich set of traffic statistics. These traffic statistics include user, protocol, port, and type of service information that can be used for a wide variety of purposes such as network analysis and planning, accounting, and billing.
NetFlow switching is supported on IP and IP encapsulated traffic over all interface types and encapsulations except for ISL/VLAN, ATM and Frame Relay interfaces when more than one input access control list is used on the interface, and ATM LANE.
In conventional switching at the network layer, each incoming packet is handled on an individual basis with a series of functions to perform access list checks, capture accounting data, and switch the packet. With NetFlow switching, after a flow has been identified and access list processing of the first packet in the flow has been performed, all subsequent packets are handled on a "connection-oriented" basis as part of the flow, where access list checks are bypassed and packet switching and statistics capture are performed in tandem.
A network flow is identified as a unidirectional stream of packets between a give source and destination--both defined by a network-layer IP address and transport-layer port number. Specifically, a flow is identified as the combination of the following fields:
NetFlow switching operates by creating a flow cache that contains the information needed to switch and perform access list check for all active flows. The NetFlow cache is built by processing the first packet of a flow through the standard switching path (fast or optimum). As a result, each flow is associated with an incoming and outgoing interface port number and with a specific security access permission and encryption policy. The cache also includes entries for traffic statistics that are updated in tandem with the switching of subsequent packets. After the NetFlow cache is created, packets identified as belonging to an existing flow can be switched based on the cached information and security access list checks bypassed. Flow information is maintained within the NetFlow cache for all active flows.
The following new hardware features have been added to Release 11.1(12)CA1:
The PA-H Revision B port adapter is available on Cisco 7200 series routers, Cisco 7500 series routers, and Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI). This port adapter was revised to improve performance.
The E1-G.703/G.704 serial port adapters (PA-4E1G-120 and PA-4E1G-75) are available on Cisco 7500 series routers, Cisco 7200 series routers, and Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI).
The JT2 6.3-MHz serial port adapter (PA-2JT2) is available on Cisco 7500 series routers and Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI).
The following new hardware feature has been added to Release 11.1(11)CA1:
The PA-A2 ATM-CES port adapters (PA-A2-4T1C-OC3SM, PA-A2-4T1C-T3ATM, PA-A2-4E1XC-OC3SM, PA-A2-4E1XC-E3ATM, PA-A2-4E1YC-OC3SM, and PA-A2-4E1YC-E3ATM) are available on Cisco 7200 series routers.
The following new hardware features have been added to Release 11.1(10)CA:
The second-generation Fast Ethernet Interface Processors (FEIP2-2TX and FEIP2-2FX) are available on Cisco 7500 series routers and on Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI).
The channelized E1 and T1 Primary Rate Interface (PRI) Integrated Services Digital Network (ISDN) port adapters (PA-2CE1/PRI-75, PA-2CE1/PRI-120, and PA-2CT1/PRI) are available on Cisco 7500 series routers and on Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI).
The following new software feature has been added to Release 11.1(10)CA:
The clock rate command has been enhanced for the synchronous serial port adapters (PA-8T-V35, PA-8T-X21, PA-8T-232, and PA-4T+) on Cisco 7200 series routers, Cisco 7500 series routers, and Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI). For these port adapters, the clock rate you enter is rounded (if needed) to the nearest value that your hardware can support.
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Note The enhancement to the clock rate command is also available in Cisco IOS Release 11.1(9)CA1. |
The following new hardware features have been added to Release 11.1(9)CA1:
The RSP4 is available on Cisco 7500 series routers to provide improved performance.
The 100VG-AnyLAN port adapter (PA-100VG) is available on Cisco 7200 series routers.
The Basic Rate Interface (BRI) Integrated Services Digital Network (ISDN) port adapters (PA-8B-ST and PA-4B-U) are available on Cisco 7200 series routers.
The channelized E1 and T1 Primary Rate Interface (PRI) Integrated Services Digital Network (ISDN) port adapters (PA-2CE1/PRI-75, PA-2CE1/PRI-120, and PA-2CT1/PRI) are available on Cisco 7200 series routers.
The Channelized T3 Interface Processor (CT3IP) available on Cisco 7500 series routers and Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI) now supports the following additional features:
The Asynchronous Transfer Mode (ATM) port adapters (PA-A1-OC3MM and PA-A1-OC3SMI) are available on Cisco 7200 series routers, Cisco 7500 series routers, and Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI).
The following new hardware features have been added to Release 11.1(8)CA1:
The Packet OC-3 Interface Processor (POSIP) is available on Cisco 7500 series routers and Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI).
The 100VG AnyLAN port adapter (PA-100VG) is available on Cisco 7500 series routers and Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI).
The Token Ring full-duplex port adapter (PA-4R-FDX) is available on Cisco 7500 series routers, Cisco 7200 series routers, and Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI).
Multiple SA-Comp/1 and SA-Comp/4 data Compression Service Adapters (CSAs) are available on Cisco 7200 series routers.
The following new software features have been added to Release 11.1(8)CA1:
IP fast fragmentation is available on Cisco 7200 series routers.
Fast-switched Simple Multicast Routing Protocol (SMRP) is available on Cisco 7200 series routers.
Particle-based transparent bridging (TRB) is available on Cisco 7200 series routers.
Particle-based source-route bridging (SRB) is available on Cisco 7200 series routers.
Turbo flooding of User Datagram Protocol (UDP) datagrams is available on Cisco 7200 series routers.
The following new hardware features have been added to Release 11.1(7)CA1:
The Channelized T3 Interface Processor (CT3IP) is available on Cisco 7500 series routers and on Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI).
The PA-F/FD-SM and PA-F/FD-MM FDDI full-duplex single-mode and multimode port adapters are available on Cisco 7200 series routers.
The PA-8T-X21 and PA-8T-232 synchronous serial port adapters are available on Cisco 7200 series routers, Cisco 7500 series routers, and Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI).
The following new hardware features have been added to Release 11.1(6)CA:
The PA-F/FD-SM and PA-F/FD-MM FDDI full-duplex single-mode and multimode port adapters are available on Cisco 7500 series routers and Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI).
The PA-H Revision B HSSI port adapter is available on Cisco 7200 series routers, Cisco 7500 series routers, and Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI). Although the PA-H was introduced in Cisco IOS Release 11.1(6)CA, the minimum Cisco IOS release required by the PA-H is Release 11.1(12)CA or later or 11.2(7)P or later. For more information on the PA-H and PA-2H port adapters, refer to the Field Notice: HSSI Port Adapters publication on CCO at the following location:
http://www.cisco.com/warp/customer/770/fn-pa-upgrade.shtml
The PA-8T-V35 synchronous serial port adapter is available on Cisco 7200 series routers, Cisco 7500 series routers, and Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI).
The SA-Comp/1 and SA-Comp/4 data Compression Service Adapters (CSA) are available on Cisco 7500 series routers and Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI).
The following new software features have been added to Release 11.1(6)CA:
Release 11.1(6)CA also includes support for the high system availability (HSA) feature on a Versatile Interface Processor (VIP) or second-generation VIP (VIP2) in the Cisco 7500 series routers. For more information and important notes on HSA, refer to the Release Notes for Cisco IOS Release 11.1.
IP fast fragmentation is available on Cisco 7500 series routers and Cisco 7000 series routers with the 7000 Series Route Switch Processor (RSP7000) and 7000 Series Chassis Interface (RSP7000CI).
The following enhancements have been added to the Cisco 7200 series routers:
Particle-based switching adds scatter-gather capability to SRB to improve performance. Particles represent a communications data packet as a collection of noncontiguous buffers. The traditional Cisco IOS packet has a packet type control structure and a single contiguous data buffer. A particle packet has the same packet type control structure, but also maintains a queue of particle type structures, each of which manages its own block.
The scatter-gather architecture used by particle-based switching provides the following advantages:
If you have an account with CCO, you can find the current list of MIBs supported by Cisco. To reach the Cisco Network Management Toolkit, log in to CCO and click Software Center: Network Mgmt Products: Cisco Network Management Toolkit: Cisco MIBs.
Old Cisco Management Information Bases (MIBs) will be replaced in a future release. Currently, OLD-CISCO-* MIBs are being converted into more scalable MIBs—without affecting existing Cisco IOS products or NMS applications. You can update from deprecated MIBs to the replacement MIBs as shown in Table 3.
| Deprecated MIB | Replacement |
|---|---|
OLD-CISCO-APPLETALK-MIB | RFC1243-MIB |
OLD-CISCO-CHASSIS-MIB | ENTITY-MIB |
OLD-CISCO-CPUK-MIB | To be decided |
OLD-CISCO-DECNET-MIB | To be decided |
OLD-CISCO-ENV-MIB | CISCO-ENVMON-MIB |
OLD-CISCO-FLASH-MIB | CISCO-FLASH-MIB |
OLD-CISCO-INTERFACES-MIB | IF-MIB CISCO-QUEUE-MIB |
OLD-CISCO-IP-MIB | To be decided |
OLD-CISCO-MEMORY-MIB | CISCO-MEMORY-POOL-MIB |
OLD-CISCO-NOVELL-MIB | NOVELL-IPX-MIB |
OLD-CISCO-SYS-MIB | (Compilation of other OLD* MIBs) |
OLD-CISCO-SYSTEM-MIB | CISCO-CONFIG-COPY-MIB |
OLD-CISCO-TCP-MIB | CISCO-TCP-MIB |
OLD-CISCO-TS-MIB | To be decided |
OLD-CISCO-VINES-MIB | CISCO-VINES-MIB |
OLD-CISCO-XNS-MIB | To be decided |
The following sections contain important notes about Cisco IOS Release 11.1 CA and apply to Cisco 7000 family routers.
When a Cisco IOS Software Release reaches End of Sales (EOS), it is no longer orderable. When a release reaches End of Engineering (EOE), no further maintenance releases are scheduled.
Cisco IOS Software Release 11.1 CA is scheduled to reach End of Sales with maintenance release 11.1(34)CA, and will no longer be orderable as of September 15, 2000. Note that release 11.1CA images will remain posted on CCO after EOS, though they will no longer be orderable with new systems. Release 11.1 CA will reach End of Engineering with maintenance release 11.1(36)CA.
Until the declaration of General Deployment (GD) status for Cisco IOS Software Release 12.0, release 11.1CA was the preferred GD release on the Cisco 7200 and Cisco 7500 platforms. Cisco IOS Release 12.0 supports all features and hardware supported in release 11.1 CA, and is now the preferred GD release on these platforms. Customers requiring GD software are encouraged to migrate to release 12.0 after suitable review and acceptance testing.
For more information about the EoS and EoE of Cisco IOS Software Release 11.1 CA, refer to the Product Bulletin located on CCO at:
http://www.cisco.com/warp/customer/cc/pd/rt/platform/prodlit/1122_pp.htm
debug condition standby interface group
Release 11.1CA has achieved GD status based on extensive customer experience and use in diverse networks, analysis of stability and bug trends, and review of customer satisfaction surveys. Cisco Systems believes GD releases are, in general, suitable for unconstrained use in customers' networks for features and platforms supported in the release. In this case, GD status applies to maintenance releases 11.1(22)CA and later (within the 11.1CA release), and only on the Cisco 7200, 7500, and RSP7000-based 7000 platforms. For more information, refer to the Product Bulletin located at the following URL:
http://www.cisco.com/warp/customer/cc/cisco/mkt/core/7500/prodlit/829_pb.htm
Release 11.1CA will be supported into the year 2000, and will remain orderable until Release 12.0 has reached GD status. Until that time, Cisco IOS Software Release 11.1CA GD for Cisco 7200 and 7500 is the preferred Year 2000-compliant GD release on Cisco 7200 and 7500 platforms.For more information, refer to the Product Bulletin located at the following URL:
http://www.cisco.com/warp/customer/cc/cisco/mkt/core/7500/prodlit/829_pb.htm
Release 11.1(20)CA1 replaces 11.1(20)CA. Release 11.1(20)CA1 corrects the following caveats:
For additional information, refer to the Field Notice: Cisco IOS Release 11.1(20)CA1 publication on CCO at the following location:
http://www.cisco.com/warp/customer/770/
Cisco IOS Release 11.1 software has transitioned from a 7-week to a 13-week release model. To conform to that transition, some changes will occur in the Release 11.1 CA software schedule. Beginning with Release 11.1(18)CA, maintenance releases will deploy on a 13-week release cycle. For consistency with the former 7-week cycle, all maintenance releases will be built; however, only the even-numbered maintenance releases will be released. The odd-numbered maintenance releases, beginning with Release 11.1(19)CA, will not be released.
Release 11.1(18)CA1 replaces 11.1(18)CA. Release 11.1(18)CA1 corrects the following caveat:
Interoperability guidelines exist for E3 and T3 serial port adapter data service units. For interoperability guidelines for the E3 adapter, refer to the E3 Serial Port Adapter Installation and Configuration publication. For interoperability guidelines for the T3 adapter, refer to the T3 Serial Port Adapter Installation and Configuration publication. The documentation accompanies the hardware product and is also available on the Documentation CD-ROM and Cisco Connection Online (CCO).
This release note lists the Cisco IOS release in which a port adapter or interface processor was first announced. However, the minimum or recommended release of Cisco IOS software required for a port adapter or interface processor might be a later release. The recommended release changes periodically and might not be the same release in which the port adapter or interface processor was announced. In some cases, the change is to support new features and in other cases to correct caveats.
The hardware documentation that ships with the port adapter or interface processor lists the minimum release of Cisco IOS required to support the port adapter, which might not be the Cisco IOS you currently have running on your router. The hardware documentation is updated as often as possible to note changes in the Cisco IOS requirements. Manufacturing always ships the current minimum Cisco IOS release with the port adapter or interface processor. The latest Cisco IOS software is available on CCO.
Release 11.1(14)CA1 replaces 11.1(14)CA. Release 11.1(14)CA1 corrects the following caveats:
For additional information, refer to the Field Notice: Cisco 7200 IOS ED Release 11.1(14)CA Software Defects document on CCO at the following location:
http://www.cisco.com/warp/customer/770/35.shtml
Release 11.1(13a)CA1 replaces 11.1(13)CA1. Release 11.1(13a)CA1 corrects the following caveat:
Release 11.1(13)CA1 replaces 11.1(13)CA. Release 11.1(13)CA1 corrects the following caveat:
Release 11.1(12)CA1 replaces Release 11.1(12)CA. Release 11.1(12)CA1 corrects the following caveats:
Release 11.1(11)CA1 replaces 11.1(11)CA. Release 11.1(11)CA1 corrects caveat CSCdj17858 for Cisco 7200 series images—when an INARP VC is configured on an ATM port adapter while the interface is in a shutdown state, after the interface is brought up, the ATM port adapter might cause the router to reload the next time an INARP packet is received.
To eliminate several problems associated with the VIP2, POSIP, and CT3IP products, we recommend that you upgrade to Cisco Release 11.1(10)CA or later. For more information on these problems and for other recommended Cisco IOS software versions, refer to the Field Notice: VIP2 Cisco IOS Software Release Deferrals publication posted on Cisco Connection Online (CCO) at the URL listed below. CCO is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.
http://www.cisco.com/warp/customer/770/6.shtml
Release 11.1(9)CA1 replaces Release 11.1(9)CA. Release 11.1(9)CA1 resolves caveat CSCdi89690—on PA-H and PA-2H HSSI port adapters, users might experience CRC, overrun, and underrun when a second HSSI port adapter is installed and running on the same VIP2. For information on this caveat, see the "Resolved CaveatsRelease 11.1(9)CA1" section.
Release 11.1(8)CA1 replaces Release 11.1(8)CA. Release 11.1(8)CA1 corrects MIP and POSIP microcode versions and corrects the ROM monitor version required for the RSP4.
Caveats describe unexpected behavior in Cisco IOS software releases. Severity 1 caveats are the most serious caveats; severity 2 caveats are less serious.
This section only contains open and resolved caveats for the current Cisco IOS maintenance release.
For information on caveats in Cisco IOS Release 11.1, see Relea se Notes for Cisco IOS Release 11.1 on CCO and the Documentation CD-ROM. These release notes contain caveats affecting all maintenance releases and list severity 1 and 2 caveats for Cisco IOS 11.1 CA.
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Note If you have an account with CCO, you can use Bug Navigator II to find caveats of any severity for any release. To reach Bug Navigator II, go to CCO and click Login. Then go to Software Center: Cisco IOS Software: Cisco Bugtool Navigator II. Another option is to go to http://www.cisco.com/support/bugtools. |
| DDS Number | Software Release | |
|---|---|---|
| 11.1 CA | ||
| Caveat Corrected | Caveat | |
CSCdi64972 | X |
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CSCdi80889 | X |
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CSCdi85841 | X |
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CSCdi89690 | X |
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CSCdj00388 | X |
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CSCdj02254 | X |
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CSCdj02702 | X |
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CSCdj03646 | X |
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CSCdj04220 | X |
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CSCdj04555 | X |
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CSCdj05999 | X |
|
CSCdj08350 | X |
|
CSCdj08510 | X |
|
CSCdj11905 | X |
|
CSCdj12822 | X |
|
CSCdj12951 | X |
|
CSCdj13110 | X |
|
CSCdj13405 | X |
|
CSCdj13409 | X |
|
CSCdj15129 | X |
|
CSCdj15134 | X |
|
CSCdj16922 | X |
|
CSCdj16985 | X |
|
CSCdj17314 | X |
|
CSCdj18441 | X |
|
CSCdj18684 | X |
|
CSCdj18685 | X |
|
CSCdj18696 | X |
|
CSCdj19970 | X |
|
CSCdj19977 | X |
|
CSCdj21320 | X |
|
CSCdj21539 | X |
|
CSCdj23299 | X |
|
CSCdj23465 | X |
|
CSCdj24098 | X |
|
CSCdj24283 | X |
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CSCdj24479 | X |
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CSCdj24569 | X |
|
CSCdj24584 | X |
|
CSCdj24890 | X |
|
CSCdj25270 | X |
|
CSCdj26196 | X |
|
CSCdj29751 | X |
|
CSCdj31158 | X |
|
CSCdj31496 | X |
|
CSCdj31863 |
| X |
CSCdj37556 | X |
|
CSCdj37583 | X |
|
CSCdj41153 | X |
|
CSCdj42431 | X |
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CSCdj42984 | X |
|
CSCdj44697 | X |
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CSCdj45833 | X |
|
CSCdj45966 | X |
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CSCdj46388 | X |
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CSCdj46564 | X |
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CSCdj50587 | X |
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CSCdj51644 | X |
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CSCdj51914 | X |
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CSCdj54192 | X |
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CSCdj54728 | X |
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CSCdj55839 | X |
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CSCdj57131 | X |
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CSCdj59745 | X |
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CSCdj60813 | X |
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CSCdj62406 | X |
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CSCdj63149 | X |
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CSCdj63926 | X |
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CSCdj64103 | X |
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CSCdj64479 | X |
|
CSCdj66230 | X |
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CSCdj67478 | X |
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CSCdj69502 | X |
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CSCdj70353 | X |
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CSCdj71335 | X |
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CSCdj74820 | X |
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CSCdj76260 | X |
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CSCdj83870 | X |
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CSCdj86581 | X |
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CSCdj87212 | X |
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CSCdj88756 | X |
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CSCdj89025 | X |
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CSCdj90253 | X |
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CSCdj90469 | X |
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CSCdj93505 | X |
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CSCdj94991 | X |
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CSCdk07175 | X |
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CSCdk07546 | X |
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CSCdk08256 | X |
|
CSCdk08868 | X |
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CSCdk10762 | X |
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CSCdk11218 | X |
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CSCdk11985 | X |
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CSCdk11997 | X |
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CSCdk14917 | X |
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CSCdk17982 | X |
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CSCdk18176 | X |
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CSCdk19133 | X |
|
CSCdk19469 | X |
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CSCdk21340 | X |
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CSCdk22030 | X |
|
CSCdk22195 | X |
|
CSCdk22861 | X |
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CSCdk22991 | X |
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CSCdk23479 | X |
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CSCdk25825 | X |
|
CSCdk27388 | X |
|
CSCdk28128 | X |
|
CSCdk32125 | X |
|
CSCdk34128 | X |
|
CSCdk35028 | X |
|
CSCdk39193 | X |
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CSCdk39920 | X |
|
CSCdk39936 | X |
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CSCdk41217 | X |
|
CSCdk42813 | X |
|
CSCdk42931 | X |
|
CSCdk44597 | X |
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CSCdk50505 | X |
|
CSCdk62872 | X |
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CSCdk63484 | X |
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CSCdk65504 | X |
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CSCdk69969 | X |
|
CSCdk67709 | X |
|
CSCdk69452 |
| X |
CSCdk74431 | X |
|
CSCdk78652 | X |
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CSCdk79774 | X |
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CSCdm00163 | X |
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CSCdm10910 | X |
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CSCdm13956 | X |
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CSCdm18715 | X |
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CSCdm20942 | X |
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CSCdm38825 | X |
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CSCdm46683 | X |
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CSCdm46735 | X |
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CSCdm57609 | X |
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CSCdm64501 | X |
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CSCdm64565 | X |
|
CSCdm69594 | X |
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CSCdm71714 | X |
|
CSCdm78351 | X |
|
CSCdp15392 | X |
|
CSCdp25457 |
| X |
CSCdp32279 | X |
|
CSCdr27894 | X |
|
CSCdr87607 | X |
|
This section describes possibly unexpected behavior by Release 11.1(36)CA and describes only severity 1 and 2 caveats:
This section describes possibly unexpected behavior by Release 11.1(36)CA and describes only severity 1 and 2 caveats:
This section describes possibly unexpected behavior by Release 11.1(34)CA and describes only severity 1 and 2 caveats:
%RSP-3-RESTART: interface Serial4/4, output stuck
%RSP-3-RESTART: cbus complex
This section describes possibly unexpected behavior by Release 11.1(32)CA and describes only severity 1 and 2 caveats:
Aug 30 08:42:24 abc01 72: Aug 30 12:45:07: %FDDI-3-FDDIFAIL: interface fddi0Duplicate
MAC address detected , , = 0x0 Aug 30 08:43:15 abc01 85: Aug 30 12:45:57:
%FDDI-3-FDDIFAIL: Interface fddi0Duplicate MAC address detected , , = 0x0 Aug 30
08:43:15 def01 34777: Aug 30 12:45:57: %FDDI-3-FDDIFAIL: Interface fddi0Duplicate MAC address detected , , = 0x0 Aug 30 10:38:18 def01 69: Aug 30 14:41:01: %FDDI-3-FDDIFAIL: Interface fddi0Duplicate MAC address detected , , = 0x0.
All caveats listed in this section are resolved in Cisco IOS Release 11.1(30)CA. This section describes only severity 1 and 2 caveats:
%DBUS-3-DBUSINTERR: Slot x, Internal Error %RSP-3-RESTART: cbus complex
All the caveats listed in this section are resolved in Release 11.1(30)CA. This section only describes severity 1 and 2 caveats:
CSCdj54192
%MUSELIX-1-STOPFAIL: XXXX: Stop Failed at disable port (XXXX = the interface affected) %MUSELIX-1-STARTFAIL: XXXX: Start Failed at enable port MUESLIX-1-FAILURE_CAUSE: SerialX/X:
term len 0<CR> sh cont h 1/0<CR> test tpu b<CR> 1/0<CR> g<CR> x<CR> y<CR> r<CR> s<CR> 3<CR> q<CR> test tpu b<CR> 1/1<CR> g<CR> x<CR> y<CR> r<CR> s<CR> 3<CR> q<CR> test len 24<CR>
System restarted by bus error at PC 0x27BD0060, address 0x0
All the caveats listed in this section are resolved in Release 11.1(28)CA. This section only describes severity 1 and 2 caveats:
All the caveats listed in this section are resolved in Release 11.1(26)CA or later. This section only describes severity 1 and 2 caveats:
All the caveats listed in this section are resolved in Release 11.1(24)CA or later. This section only describes severity 1 and 2 caveats:
All the caveats listed in this section are resolved in Release 11.1(22)CA or later. This section only describes severity 1 and 2 caveats.
Router#show controllers t3 0/0/0 T3 0/0/0 is up. CT3 H/W Version: 5, CT3 ROM Version: 1.2, CT3 F/W Version: 2.7.0
Router#show controllers t3T3 0/0/0 is up. CT3 H/W Version: 5.0.0, CT3 ROM Version: 1.2, CT3 F/W Version: 2.8.0Router#show controllers t3 T3 0/0/0 is up. CT3 H/W Version: 5.0.1, CT3 ROM Version: 1.2, CT3 F/W Version: 2.8.0
All the caveats listed in this section are resolved in Release 11.1(20)CA or later. This section only describes severity 1 and 2 caveats:
copy running slot0:config boot config slot0:config service compress boot buffersize N
a. Send an RS-232 break to the console of both master and slave.
b. Use the ROM monitor config-register command on both master and slave to ignore system configuration.
c. Use the ROM monitor reset command on both master and slave and boot a slave-capable image.
d. On the master console, copy the correct configuration file from Flash memory or TFTP into the running configuration file.
e. Turn off the 0x40 bit in the configuration register by using the show version EXEC command and the config-register configuration command.
f. Reload the master.
ip wccp redirect-list acl
router# show ip wccp Global WCCP information: Number of web-caches: 2 Total Packets Redirected: 101 Redirect access-list: no_linux Total Packets Denied Redirect: 88 Total Packets Unassigned: 0
All the caveats listed in this section are resolved in Release 11.1(18)CA or later. This section only describes severity 1 and 2 caveats:
no fair-queue no ip route-cache distributed transmit-buffers backing-store
%RSP-3-ERROR: CyBus1 error 10 %CBUS-3-CMDTIMEOUT: Cmd timed out %RSP-3-RESTART: cbus complex
All the caveats listed in this section are resolved in Release 11.1(17)CA or later. This section only describes severity 1 and 2 caveats:
localpref for a path might be set to 0, resulting in the wrong path being selected. There is no workaround.All the caveats listed in this section are resolved in Release 11.1(16)CA or later. This section only describes severity 1 and 2 caveats:
7000 running 11.0.16 getting: .Sep 30 17:55:32:%SYS-3-CPUHOG: Task ran for 2608 msec (73/65), Process = BGP
scanner, PC = 176388
All the caveats listed in this section are resolved in Release 11.1(15)CA or later. This section only describes severity 1 and 2 caveats:
%OIR-3-SEATED: Insert/removal failed (slot 4), check card seating.
The caveats listed in this section are resolved in Release 11.1(14)CA or later. This section only describes severity 1 and 2 caveats.
%SYS-2-INLIST: Buffer in list %Link-2-NOSOURCE: source idb not set.
%VIP2x-1-MSG, %DBUS-3-DBUSINTERR, %RSP-3-RESTART, %RSP-3-FOREVER []
AIPREJCMD AIP-3-FAILCREATEVC
%RSP-2-QAERROR: reused or zero link error, write at addr 00C0 (QA) log 2600C040, data 00070000 00000000."
"Unexpected exception, CPU signal 10, PC = 0x601C4658"
All the caveats listed in this section are resolved in Release 11.1(13a)CA1 or later. This section only describes severity 1 and 2 caveats:
The caveats listed in this section are resolved in Release 11.1(12)CA1or later. This section only describes severity 1 and 2 caveats.
All the caveats listed in this section are resolved in Release 11.1(11)CA or later. This section only describes severity 1 and 2 caveats:
All the caveats listed in this section are resolved in Release 11.1(10)CA or later. This section only describes severity 1 and 2 caveats:
The following sections describe the documentation available for the Cisco 7000 family of routers. These documents consist of hardware and software installation guides, Cisco IOS configuration and command references, system error messages, feature modules, and other documents.
Documentation is available as printed manuals or electronic documents, except for feature modules, which are available online on CCO and the Documentation CD-ROM.
Use these release notes with these documents:
The following documents are specific to Release 11.1 and are located on CCO and the Documentation CD-ROM:
|
Note If you have an account with CCO, you can use Bug Navigator II to find caveats of any severity for any release. To reach Bug Navigator II, Login to CCO and click Software Center: Cisco IOS Software: Cisco Bugtool Navigator II. Another option is to go to http://www.cisco.com/support/bugtools. |
These documents are available for the Cisco 7000 family routers on CCO and the Documentation CD-ROM.
On CCO at:
Technical Documents: Documentation Home Page: Cisco Product Documentation: Core/High-End Routers
On the Documentation CD-ROM at:
Cisco Product Documentation: Core/High-End Routers
Feature modules describe new features supported by Release 11.1 CA and are updates to the Cisco IOS documentation set. A feature module consists of a brief overview of the feature, benefits, configuration tasks, and a command reference. As updates, the feature modules are available online only. Feature module information is incorporated in the next printing of the Cisco IOS documentation set.
On CCO at:
Service & Support: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 11.1: Release Notes for Cisco IOS Release 11.1 CA and Feature Modules
On the Documentation CD-ROM at:
Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 11.1: Release Notes for Cisco IOS Release 11.1 CA and Feature Modules
The Cisco IOS software documentation set consists of the Cisco IOS configuration guides, Cisco IOS command references, and several other supporting documents, which are shipped with your order in electronic form on the Documentation CD-ROM—unless you specifically ordered the printed versions.
Each module in the Cisco IOS documentation set consists of two books: a configuration guide and a corresponding command reference. Chapters in a configuration guide describe protocols, configuration tasks, Cisco IOS software functionality, and contain comprehensive configuration examples. Chapters in a command reference provide complete command syntax information. Use each configuration guide with its corresponding command reference.
On CCO and the Documentation CD-ROM, two master hot-linked documents provide information for the Cisco IOS software documentation set.
You can reach these documents on CCO at:
Service & Support: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 11.1: Cisco IOS Configuration Guides and Command References: Configuration Fundamentals: Configuration Fundamentals Configuration Guide or Configuration Fundamentals Command Reference
You can reach these documents on the Documentation CD-ROM at:
Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 11.1: Cisco IOS Configuration Guide and Command References: Configuration Fundamentals: Configuration Fundamentals Configuration Guide or Configuration Fundamentals Command Reference
Table 5 describes the contents of the Cisco IOS Release 11.1 software documentation set, which is available in electronic form and also in printed form if ordered.
|
Note You can find the most current Cisco IOS documentation on CCO and the Documentation CD-ROM. These electronic documents may contain updates and modifications made after the hard-copy documents were printed. |
You can reach the Cisco IOS documentation set from CCO at:
Service & Support: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 11.1
You can reach the Cisco IOS documentation set on the Documentation CD-ROM at:
Cisco Product Documentation: Cisco IOS Software Configuration: Cisco IOS Release 11.1
| Books | Chapter Topics |
|---|---|
| Access Server and Router Product Overview |
| AppleTalk |
| Apollo Domain |
| Wide-Area Networking Overview |
| Transparent Bridging |
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You can access the most current Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.
Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly. Therefore, it is probably more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.
Registered CCO users can order the Documentation CD-ROM and other Cisco Product documentation through our online Subscription Services at http://www.cisco.com/cgi-bin/subcat/kaojump.cgi.
Nonregistered CCO users can order documentation through a local account representative by calling Cisco's corporate headquarters (California, USA) at 408 526-4000 or, in North America, call 800 553-NETS (6387).
Cisco provides Cisco Connection Online (CCO) as a starting point for all technical assistance. Warranty or maintenance contract customers can use the Technical Assistance Center. All customers can submit technical feedback on Cisco documentation using the Web, e-mail, a self-addressed stamped response card included in many printed documents, or by sending mail to Cisco.
Cisco continues to revolutionize how business is done on the Internet. Cisco Connection Online is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.
CCO's broad range of features and services helps customers and partners to streamline business processes and improve productivity. Through CCO, you will find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online support services, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.
Customers and partners can self-register on CCO to obtain additional personalized information and services. Registered users may order products, check on the status of an order and view benefits specific to their relationships with Cisco.
You can access CCO in the following ways:
You can e-mail questions about using CCO to cco-team@cisco.com.
The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract.
To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support, use www.cisco.com/techsupport.
To contact by e-mail, use one of the following:
Language | E-mail Address |
|---|---|
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In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers and TAC e-mail addresses worldwide, consult the following web site: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.
If you have a CCO log-in account, you can access the following URL, which contains links and tips on configuring your Cisco products:
http://www.cisco.com/kobayashi/technotes/serv_tips.shtml
This URL is subject to change without notice. If it changes, point your Web browser to CCO , press Login, and click on this path: Technical Assistance Center: Technical Tips.
The following sections are provided from the Technical Tips page:
If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.
You can e-mail your comments to bug-doc@cisco.com.
To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:
Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate and value your comments.
Posted: Fri Sep 1 14:14:16 PDT 2000
Copyright 1989-2000©Cisco Systems Inc.