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Troubleshooting the MPLS VPN Solution Installation

Troubleshooting the MPLS VPN Solution Installation

This chapter describes how to troubleshoot the Orbix, OrbixWeb registration, and Solaris installations.

Troubleshooting the Orbix Installation

If you encounter a problem during the Orbix software installation, the installer may display one of the following error messages:

If you receive one of these error messages, you must shut down the orbixd process and manually register the Name Server, as described in this section:

Shutting Down the Orbix Process

This procedure assumes that the Orbix process is running.

To shut down the Orbix process, follow these steps:

Step 1 Log in as the orbixadm user.

Step 2 From the terminal window from which you launched Orbix, execute the killit NS command.

Step 3 Discover the process ID of orbixd.

Step 4 Issue the kill process_ID command.

Registering the Name Server Manually

To manually register the Name Server, issue the following command sequence:

Step 1 Source the environment file for the Orbix software: setenvs.csh or setenv.sh

Step 2 orbixd &

Step 3 putit NS /opt/orbixadm/orbix/Orbix3/bin/ns

Step 4 chmodit NS i+all

Step 5 chmodit NS l+all

Step 6 Now you can start the MPLS VPN Solution software.

Skip the Orbix startup portion.

Troubleshooting the OrbixWeb Registration

Symptom

After three start attempts, one or more servers are in a disabled state

The reason for the failures is a server registration bug in OrbixWeb that causes missed hearbeats, specifically due to a COMM_FAILURE, such as the following:

Warning:
Heartbeat failed due to exception:
org.omg.CORBA.COMM_FAILURE:localhost/2013

The text "localhost/nnnn" indicates this problem.

This problem occurs if there is old server registration information in some files in the OrbixWeb installation.

Solution

The simplest way to make sure you do not encounter this problem is to reinstall OrbixWeb instead of reusing an old OrbixWeb installation. Be sure to remove the old installation before you reinstall the new version of OrbixWeb.

If you must reuse the existing OrbixWeb installation, run the following commands (assuming IT_CONFIG_PATH is set to your OrbixWeb installation directory).

    cd $IT_CONFIG_PATH/config/Repository
rm EventServiceServer.imp \
DataSetServer.imp \
log.imp \
CVPIMServer.imp \
mibpoller.imp \
VpnInvServer.imp \
DIPMServer.imp \
watchdog.imp

This removes the incorrect registrations. The next time the Watchdog starts, it adds the correct registration information.

Troubleshooting the Solaris Installation

If the Solaris system was installed with only the End User System Support software group, then follow these steps:

Step 1 Mount the Solaris installation CD.

Step 2 Go to the cdrom0 directory.

    cd /cdrom/cdrom0

Step 3 Log in as root and run the AdminTool: Software utility:

    swmtool

Step 4 From the Edit menu, choose Add.

Step 5 From the Software menu, select Programming tools and libraries 1.0.0 (SUNWCptool).

This tools and libraries option includes these packages:


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Posted: Fri Apr 21 11:07:31 PDT 2000
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