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This chapter describes how to install CiscoWorks2000 Voice Manager (CVM) 2.0, administer the CVM server, manage traps, and manage users of CVM.
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Note Before you install CVM, make sure your server and client environments meet the system requirements described in the "System Requirements" section. |
This chapter contains the following sections:
The CVM installation process consists of three steps that must be completed in this order:
1. Install CiscoWorks2000 CD One
2. Install CiscoWorks2000 Voice Manager 2.0
3. Install Telemate.net Quickview
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Caution You must install CiscoWorks2000 CD One before installing CVM. The CVM installation process will fail if you attempt to install CVM first. |
The following steps describe how to complete the installation process:
Step 2 Insert the CiscoWorks2000 Voice Manager 2.0 CD-ROM into your CD-ROM drive.
Step 3 Double-click setup.exe in the CD drive listing. The installation wizard appears.
Step 4 Click Next. The Port and Password window appears specifying the default server port, default poller port, and default password. The CVM client uses this server port to pass data to the CVM server. The CVM server uses the poller port to poll devices. The password is the default password for the CVM administrator.
Step 5 To select a new port and/or password:
a. Assign a new port in the Port field. The CVM client uses this port to pass data to the CVM server. Make sure you assign a port that CVM can use to transfer information to the CVM server.
b. Assign a password in the Password field. Record the password; the administrator will need the password to log in to CVM.
Step 6 Click Next. The Installation Complete window appears.
Step 7 Click Finish. CVM is installed on your system.
Step 8 Install Telemate.net Quickview. Refer to the documentation on the Telemate.net Quickview CD for installation instructions.
The installation is complete.
To uninstall CVM, follow these steps:
Step 2 Click Next. Messages about uninstalling CVM appear and the uninstallation finishes.
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Note To reinstall CVM, follow the steps in the "Installing CVM" section. |
You can make changes to the default configuration of the CVM server. To do this, start CVM and then modify the configuration of the CVM server.
This section contains the following:
You need to start CVM before you can make changes to the configuration of the CVM server. To start CVM:
Step 2 Select CVM 2.0 from the options presented in Ciscoworks2000. A new browser appears with the CVM login screen. (See Figure 2-1.)
Step 3 Enter your CVM username. The default username is admin.
Step 4 Enter your CVM password, assigned during the installation (default is admin).
Step 5 Click Login. The CVM applet loads and the client appears. (See Figure 2-2.)
The CVM administrator can modify the configuration of the CVM server to make changes to the default configuration. For example, you would modify the configuration of the CVM server when you want to change the maximum number of clients that can access CVM at one time.
To modify the configuration of the CVM server:
Step 2 You can modify any of the following default parameters on the server:
CVM is a trap monitoring tool and not a trap management tool. By default, CVM is configured to collect the traps listed in Table 2-1. The CVM administrator can add traps to CVM and delete traps from CVM.
| OID | Name |
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cvm.dsk.full | disk full |
cvm.db.full | database full |
.1.3.6.1.2.1.10.21.2.1 | dialCtlPeerCallInformation |
.1.3.6.1.2.1.10.21.2.2 | cvdcPoorQoVNotification |
.1.3.6.1.4.1.9.9.63.2 | dialCtlPeerCallSetup |
.1.3.6.1.6.3.1.1.5.3 | link down |
.1.3.6.1.6.3.1.1.5.4 | link up |
To view traps on a router:
Step 2 Select View Traps from the Device menu. The View Traps dialog box appears.
Step 3 Select a trap and click Acknowledge if you want to acknowledge a trap.
Step 4 Click Finish. The View Traps dialog box closes.
The CVM administrator can add a trap to CVM. To add a trap:
Step 2 Enter the OID for the trap you want to add in the OID field.
Step 3 Enter a description for the trap in the Description field (optional).
Step 4 Click Add. The trap will appear in the Trap IDs list.
Step 5 Click Finish. The Server Configuration dialog box closes.
The CVM administrator can delete a trap from CVM. To delete a trap:
Step 2 Click the OID for the trap you want to delete in the Trap IDs list.
Step 3 Click Delete. The trap is removed from the Trap IDs list.
Step 4 Click Finish. The Server Configuration dialog box closes.
When CVM is installed, a username and a password are assigned for the CVM administrator. The CVM administrator can then add users (clients) to CVM. This section contains the following:
The CVM administrator can add users (clients) to CVM.
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Note The CVM administrator must provide the IP address and port number of CiscoWorks2000 to users, who will use this IP address and port number to start CiscoWorks2000 and CVM. |
To add a user:
Step 2 Click Add.
Step 3 Enter a username in the Access Control panel.
Step 4 Enter a password in the Password and Password Confirm fields.
Step 5 Assign access types for specific devices and traps from the Access Tables.
Step 6 Click the Administrator Check Box to give the user the same rights as the CVM administrator.
Step 7 Click Done. The user now has a username, password, and customized access rights to devices and traps.
A user profile is the combination of a user's assigned username, password, and specific access rights to devices and traps in the network. To modify a user profile:
Step 2 Select the user whose profile you want to manage.
Step 3 Click Edit. The User Administration window appears.
Step 4 You can modify any of the following for a user:
Step 5 Click Done. The user profile is changed.
When you delete a user, the username, password, and access types for the selected user are automatically deleted from the CVM database. To delete a user:
Step 2 Select the user you want to delete from the system.
Step 3 Click Delete.
Step 4 Click OK. The user is deleted.
Posted: Mon Feb 21 16:41:59 PST 2000
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