cc/td/doc/product/rtrmgmt/voicemgr
hometocprevnextglossaryfeedbacksearchhelp
PDF

Table of Contents

About This Guide

About This Guide

Document Objectives

This guide describes how to install and use CiscoWorks2000 Voice Manager (CVM) 2.0.

Document Audience

This document is written for network administrators who configure and manage voice ports and create and modify dial plans on any of the following voice-enabled Cisco routers:

Document Organization

This document is organized as follows:
Chapter Title Description

Chapter 1

Overview of CiscoWorks2000 Voice Manager 2.0

Provides an overview of CVM, describes planning information you can use before installing CVM, and the system requirements for CVM.

Chapter 2

Installing CiscoWorks2000 Voice Manager 2.0

Describes how to install CVM, administer the CVM server, manage traps with CVM, and manage users of CVM.

Chapter 3

Getting Started with CiscoWorks2000 Voice Manager 2.0

Summarizes how to begin using CVM.

Chapter 4

Using CiscoWorks2000 Voice Manager 2.0 to Manage Devices

Describes how to manage devices with CVM.

Chapter 5

Using CiscoWorks2000 Voice Manager 2.0 to Manage Dial Plans

Describes how to manage dial plans with CVM.

Terms Used in This Guide

E&M

Ear and mouth (or recEive and transMit)---Signaling technique for two-wire and four-wire interfaces between the central office and a PBX.

FXO

Foreign Exchange Office---Interface that connects local calls to a PSTN central office or PBX over a standard.

FXS

Foreign Exchange Station---Interface that connects directly to a standard telephone, fax machine, or similar device over a standard RJ-11 modular telephone cable, and supplies ringing voltage, dial tone, and similar signals to it.

Local Dial Plan

A software object that ties together a voice port and the telephone number of a device attached to the port. Also called POTS (plain old telephone service) dial plan and local dial peer.

PBX

Private Branch Exchange---Private telephone switching system.

POTS Dial Plan

A software object that ties together a voice port and the telephone number of a device attached to the port (also called local dial plan and local dial peer).

QoS

Quality of service---Measure of the reliability of voice over IP connections.

RASIP

RAS means Registration, Admission, and Status. The RASIP is the IP address used in local and remote zones on a gatekeeper.

VoATM

Voice over Asynchronous Transfer Mode---Feature that carries voice traffic, such as telephone calls and faxes, over an ATM network simultaneously with data traffic.

Voice Network Module

A network module that installs in a slot in a router, converts telephone voice signals into a form that can be transmitted over an IP network, and provides one or two slots for voice interface cards.

VoIP

Voice over Internet Protocol---Feature that carries voice traffic, such as telephone calls and faxes, over an IP network, simultaneously with data traffic.

VoIP Dial Peer

A software object that ties together an IP address and a telephone number at a remote site reached over the IP network (also called remote dial peer).

VoFR

Voice over Frame Relay---Feature that carries voice traffic, such as telephone calls and faxes, over a Frame Relay network, simultaneously with data traffic.

Cisco Connection Online

Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.

CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.

You can access CCO in the following ways:

For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.

If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408 526-7208, or cs-rep@cisco.com.

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more current than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or as an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

If you are reading Cisco product documentation on the World Wide Web, you can submit comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco. We appreciate your comments.


hometocprevnextglossaryfeedbacksearchhelp
Posted: Mon Feb 21 16:39:46 PST 2000
Copyright 1989 - 2000©Cisco Systems Inc.