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Release Notes for TrafficDirector Release 5.7.2

Release Notes for TrafficDirector Release 5.7.2

These release notes describe the new features and known problems in TrafficDirector Release 5.7.2.

This document contains the following sections:


Note Examples of directory and file structures and user commands are shown in this document using the Windows NT operating system syntax (with a backslash [\] to separate names, arguments, and so on).

To use the TrafficDirector application on Solaris platforms, substitute the backslash with a forward slash (/) to execute commands.

Documentation Roadmap

Use these publications to learn how to install and use the TrafficDirector application:

Special Installation Cautions

Note the following cautions about the TrafficDirector installation:

Caution Cisco Systems strongly recommends that you use the default installation path of C:\TD. If you wish to override the default and install the software in a preexisting location, you should install the software in a directory subordinate to that location (for example, C:\alternate_location\TD).
Caution Cisco Systems strongly recommends that you use the default installation path of /opt/CSCOtd5. If you wish to override the default and install the software in a preexisting location, you should install the software in a directory subordinate to that location (for example, /alternate_location/CSCOtd5).

System Compatibility Requirements

The following sections describe the system requirements for the successful use of the TrafficDirector application:

Hardware Requirements

The hardware listed in Table 1 is required to use the TrafficDirector application effectively.


Table 1: Minimum Hardware Requirements
Platform Requirements

Windows NT

  • Windows NT-compatible PC with 300 MHz or faster processor

  • 256MB memory (minimum)

  • 2GB disk space (minimum)

Solaris

  • Sun UltraSPARC or higher

  • 256MB memory (minimum)

  • 2GB disk space (minimum)

Software Requirements

The software listed in Table 2 is required to use the TrafficDirector application effectively.


Table 2: Minimum Software Requirements
Platform Requirements

Windows NT

  • Microsoft Windows NT 4.0 Server or Windows NT 4.0 Workstation with Service Pack 5

  • Support for Microsoft SQL Server Release 6.5 or 7.0 (optional, if using SQL server instead of embedded SQL)

Solaris

  • Solaris V2.6

Supported Cisco Devices

The following sections list the Cisco devices supported by the TrafficDirector application:

Supported Cisco Switches

The following Cisco switches are supported:

Catalyst 1200, 1800, 1900, 1912, 1924, 2800, 2820, 2822, 2828, 2901, 2902, 2908XL, 2916XL, 2924XL, 2926, 2926G, 2948G, 3000, 3100, 3200, 3500XL, 3900, 3920, 4000, 5000, 5002, 5500, 5505, 5509, 6000, and 8510/8540CSR.

Supported Cisco Routers (Limited Support)


Note The TrafficDirector application supports Cisco IOS-based RMON devices. Two-group RMON support (alarms and events) is provided in IOS Release 11.1. Full RMON support (all 9 groups) is provided as an option in IOS 11.1 Plus and later images for the 2500-series routers and the AS5200 and AS5300 access servers.

The following Cisco routers are supported:

800 series (except 805), 1000 series, 1600 series, 1700 series, 2500 series, 2600 series (except 2613), 3600 series, 4000 series, 4500 series, 4700 series, 7000 series, 7200 series, and 7500 series.

Supported Cisco SwitchProbe Devices

The following types of SwitchProbe devices are supported:

New Features

The following sections describe the new features introduced in this release:


Note The TOS Monitor feature included with this release depends on a future SwitchProbe firmware release (not yet available from Cisco Systems) and is therefore not yet supported.

Note The VPI/VCI Logging and VPI/VCI Naming features included with this release depend on a future SwitchProbe firmware release (not yet available from Cisco Systems) and are therefore not yet supported.

Note The features included in the Tools menu (Scope and Run Script) of the TrafficDirector main window and Configuration Manager are not yet supported by
Cisco Systems.

DS-3 ATM and Gigabit Ethernet SwitchProbe Device Support

This release supports the new Cisco DS-3 ATM and Gigabit Ethernet SwitchProbe devices.

New Naming Scheme for Conversation Data

The naming scheme for conversation data and addressing has changed as shown in the following list. These changes allow you to clearly identify which host is sending the data and which host is receiving the data. (See Figure 1.)


Figure 1: Changes to Naming Scheme for Conversation Data

DTE/DCE Reports on Full Duplex Agents

Two new reports---fdsh.rt and fdss.rt---allow you to generate a report for the Data Terminal Equipment (DTE, outgoing) and Data Communications Equipment (DCE, incoming) sides for any full-duplex agent (Fast Ethernet, Gigabit Ethernet, OC-3 ATM, DS-3 ATM).

The sum of the bandwidth for the full-duplex agent is broken down into DTE utilization versus DCE utilization. These reports help you to differentiate the bandwidth for each component. In previous releases, you were required to edit the .rr configuration file and modify the agent name syntax to create independent DTE or DCE reports.

Disable Daemon Shutdown Confirmation Message

You can disable the daemon shutdown message that is displayed (Do you want to shut down all daemons?) when you shut down the TrafficDirector application. To disable the message, follow these steps:

Step 1 Change directory to $NSHOME\usr.

Step 2 Using a text editor, open the default.dvp file for editing.

Step 3 Locate the text string ok-to-shutdown-msg.

Step 4 Disable the display of the confirmation message by replacing the default value of yes with no.

Step 5 Save the change.


Note Disabling this message does not impact logging or reporting. All daemons will continue to run and logging and reporting are enabled.

Updated Domain Tree File

The number of child protocols allowed in the domain tree file (domtree.inf) for use in the Protocol Distribution report has been increased from 15 children to 40.

Available for use at any installation, the domtree.inf file lists the domain names of the parent-child relationships that display when you run the Protocol Zoom application

You can enhance and edit the domtree.inf file using an ASCII text editor. If you add a domain name to this file, no activity is reported unless the domain has been defined using the Domain Editor application and installed on an agent using Configuration Manager.

Edit the domtree.inf file to add the "children" to the parent. Verify that logging has been enabled for these children before running the Protocol Distribution Report; the report will list all children for the parent, even if there is no data available.

Figure 2 illustrates the domain group parent-child relationship.


Figure 2: Domain Group Parent-Child Relationship


New Statistics Groups

A new statistics group has been added in the Report Editor Report Template Details screen for the Host Outbound Summary Report and the Host Verbose Summary report.

Trend Reporting Enhancements

The following sections describe usability and functional improvements to the Trend Reporter:

Trend Reporter GUI Enhancements

The Trend Reporter GUI has been improved to streamline the report generation process.

These CSV/TSV output options let you quickly export the data into a spreadsheet application without adjusting the alignment and formatting.
The static sort order was added to aid users when viewing reports. The new ordering scheme can help you correlate data from multiple reports. If you need to look for a specific conversation pair between multiple reports, it is easier to consistently see the same order; for example, "209.165.200.224<===>ftp.cisco.com."

Selective Host Reporting

You can now select one or more address ranges for hosts in Trend Reporter. This feature lets you report on those addresses you are most interested in.

You can add the ability to select one or more ranges of hosts and/or one or more specific to any Trend Reporter report using address data. This functionality is for IP (addresses) only, but will cover host, conversation, TopN Conversation and ART data.

The host/host range selection feature lets you specify those IP addresses you wish to capture for a particular report.

For example:

To run a Host/Host Range report, follow these steps:

Step 1 Use Trend Reporter to select an agent.

Step 2 Select a host, conversation, TopN Conversation, or ART data report.

Step 3 Save the report. (It is saved as a *.rr file.)

Step 4 To specify a single range, edit *.rr file and add as the last line:
host host_IP

Step 5 To specify multiple ranges, edit *.rr file and add as the last lines:

host host_IP_1 host_IP_2
host host_IP_1
host host _IP_2


Note You may specify a partial IP address using an asterisk as the last character; for example, 209.165.* will match all IP addresses starting with 209.165.

Step 6 Save the .rr file.

Step 7 Start Report Editor.

The Report Editor window is displayed.

Step 8 To select a predefined report type, follow these steps:

Step 9 To select the report format, follow these steps:

Step 10 To specify a configuration file (.rr), enter the file name directly, or click the button to the right of the Config File field.

Step 11 Select the file you want from those displayed in the Config File Template File Selection Box (FSB).

Step 12 Highlight the file you want.

Step 13 Click OK.

Configuration files include any files that contain report parameters. When specified, the additional configuration file parameters override the previously defined parameters. The order of parsing parameters is important---the last parameter definition is used.

Step 14 To control specific report details, click Details.

Step 15 When finished with report details, click OK.

Step 16 To save the file, do one of the following:

Step 17 To continue, follow these steps:

The report template (*.rt) is saved. You can now use this template to generate Host reports in Trend Reporter.

Step 18 To cancel the Save operation, click Cancel.

Monitoring Application Enhancements

Several real-time monitoring applications have been enhanced to increase ease of use and provide extensions for other new features.

Data Capture Enhancements

The Data Capture feature now lets you save ATM, Ethernet, Token Ring, and FDDI packets in Sniffer 5.0 format. You can also filter traffic based on protocol definitions in addition to filters defined in the Filter Editor.

New Protocol Decodes

To support a greater number of industry-standard and most widely used protocols, definitions for the following decodes have been added:

Traffic Monitor Enhancements

Viewing data is now easier through:

Alarm Discovery Enhancements

Both users and administrators can view all currently configured domains and existing alarms in the enhanced Domain/Alarm Discovery application.

Obsolete Functionality

The following functionality is no longer available.

Known Problems

Table 3 lists the problems known to exist in TrafficDirector Release 5.7.2.


Table 3: TrafficDirector Known Problems
Bud ID Summary Explanation

None

ping

The TrafficDirector application ships with the default pingoff file. This file is required for successful pings on selected agents if you are running either the Windows NT or TCP/Pro TCP/IP stacks. For pings to be performed successfully when you are running any other TCP/IP stack, delete the $NSHOME\usr\pingoff file.

None

Generic indexing scheme

To enable the TrafficDirector application to use the generic index on switches, you must change the flag enable-generic-
control-index in the $NSHOME\default.dvp file from no to yes.

None

Catalyst 1900 and 2800 switch support

If you receive errors when installing a properties file to the Catalyst 1900 and 2800 switch, run dvclean and perform the installation again.

None

Network Analysis Module Release 4.3(1a)

The Network Analysis Module supports the roving of only one port; therefore, adding a port to a list of roved ports is not supported.

Running Domain Discovery against a switch port, VLAN, or FEC that is roved to a Network Analysis Module results in an error retrieving alarm entries.

CSCdk29881

Learning VLANs and FECs

VLANs and FECs are learned only on Catalyst 5000- and 6000- series and 2984G and 2926G devices.

CSCdk44815

Support for switch roving

If you make any changes to a roved port, FEC, or VLAN without using the TrafficDirector application (for example, using the switch command-line interface), the TrafficDirector application will not recognize these changes.

None

TrafficDirector as trap receiver

On all switches (except the Catalyst 4000-, 5000-, and 6000- series and the Catalyst 2926G and 2948G switches), the TrafficDirector application does not autoconfigure itself as a trap receiver. You must manually set the trap destination from the switch command-line interface (CLI).

CSCdm10165

No script file launched

When an alert is received in the TrafficDirector application, the script associated with that threshold is not always launched.

CSCdm57988

Cannot generate report using roved VLAN or FEC to Network Analysis Module

You cannot generate reports from data collected on the Network Analysis Module using Trend Reporter.

CSCdm87953

HCRMON 64-bit counter variable shows only 32-bit value

The dvwalk utility is not currently compatible with HCRMON. As a result, when you use dvwalk to display 64-bit counters, you will receive meaningless information when counters exceed a 32-bit value.

CSCdp15544

Data capture slice size

The documentation for data capture incorrectly states that setting the slice size to zero captures an entire packet. Setting the slice size to zero captures only 128 bytes of a packet. To get the largest slice size possible, you must set the slice size to 1518 bytes.

CSCdm60856

Cannot launch TrafficDirector with a Catalyst 8510 link

For a Catalyst 8510 link, the Catalyst 8510 package should be installed to start TrafficDirector from the CWSI Topology map.

Known Limitations

The limitations described in the following sections are known to exist in TrafficDirector Release 5.7.2.

Reinstalling the TrafficDirector Software

To reinstall the TrafficDirector software on Solaris or Windows NT platforms, you must kill the resolver process before starting the reinstallation.

Solaris Platforms

To kill the resolver process on Solaris platforms, follow these steps:

Step 1 Determine the resolver process ID by entering the following command at the UNIX prompt:

    ps -ef | grep resolver

Information similar to the following is displayed:

    smith 20144 22608 1 14:49:43pts/1 0:00 grep resolver

The first number displayed (in this example, 20144) is the resolver process ID.

Step 2 Kill the resolver process by entering the following command at the UNIX prompt:

    kill 20144

After killing the resolver process, complete the installation by following the procedures in TrafficDirector Release 5.7.2 Installation Guide for Windows NT and Solaris.

Windows NT Platforms

To kill the resolver process on Windows NT platforms, follow these steps:

Step 1 From the Windows NT Task Manager, click the Processes tab.

Step 2 Select each perl.exe image.

Step 3 Click End Process.

Multiport Roving for Ports in Different VLANs

Roving multiple ports from different VLANs is not supported for Catalyst 5000 switches. However, if you try to rove on ports from multiple VLANs, no error message is displayed to warn you that that action is not permitted. When you are prompted to reinitialize the counters, respond NO so data in the agent counters is not lost.

TrafficDirector Application Loses Contact

If you use a Fast Ethernet SwitchProbe device with 8MB of RAM, interface 1 set to manage + monitor mode, interface 3 set to monitor mode, and the ART MIB enabled, the default value for the art_report_size parameter will cause the device to hang, and the TrafficDirector application to lose contact with it.

To prevent this from happening, follow these steps:

Step 1 From Configuration Manager, select Remote Login.

Step 2 Go to the Change ARTMIB parameters screen.

Step 3 Change the default value of the art_report_size parameter to a value less than or equal to 800.

Documentation Updates

The following sections contain updates to Using the Campus TrafficDirector Application.

General Information

On Solaris platforms, some of the TrafficDirector graphical applications do not start properly because of the inability to allocate color map entries. For example, the following message might be displayed:

Warning: Cannot allocate colormap entry for "Cadet Blue."

To correct this problem, edit the .traffdir.cshrc or .traffdir.sh file in the $NSHOME directory to change the path to the environment variable for RMONBROWSER to read as follows:

    setenv HTML /data/netscape/netscape -install
    setenv RMONBROWSER ${HTMLBIN}
    HTMLBIN = /data/netscape/netscape -install
    RMONBROWSER = $HTMLBIN

Or, if you are using the default path to the browser, edit the command as follows:

    setenv RMONBROWSER "/opt/netscape/netscape -install"

Source the .traffdir.cshrc or .traffdir.sh file before starting the TrafficDirector application. All color map entries will run properly.

Chapter 5---Working with Domains

If you want to add a generic domain to a properties file for a Frame Relay agent using the second properties file installation option ("Replace agent properties, but maintain existing counters") or the third properties file installation option ("Reset all counters and replace agent properties"), you must run the dvclean command-line utility.

Run dvclean against the Frame Relay agent before adding the domain to the properties file and installing the properties file.

For example:

dvclean -f <frame_relay_agent_name> filter
dvclean -f <
frame_relay_agent_name> channel

or:

dvclean -f <frame_relay_agent_name>

Chapter 7---Configuring Frame Relay Agents

Frame Relay agents can now be members of agent groups.

On page 7-6, the following information should be noted at Step 7, in the description of the DLCI Name field.


Note On Windows NT and Solaris platforms, only the first eight characters of the DLCI name are displayed in the list box on the TrafficDirector main window.

Chapter 9---Configuring Alarms

Traps can now return DLCI numbers; therefore, you can use one script to handle all DLCIs associated with a trunk.

On page 9-28, the following information should be noted in the section "Using the Set Trap Destination to Send Alerts to TrafficDirector Hosts."


Note You cannot edit or delete traps set using the Set Trap Destinations dialog box. To edit trap destination information or delete existing traps, use the dvadmin command-line utility.

Chapter 11---Monitoring Network Traffic

The Traffic Monitor application can now distinguish CIR utilization on traffic displays that show DLCIs. For example, you can now differentiate 50% of 56 kbps traffic from 50% of 128 kbps traffic to evaluate CIR compliance.

Chapter 20---Displaying Talker and Host Statistics

When you start the All Talkers application for the RMON domain from anywhere within the TrafficDirector application, no RMON entries will be displayed in the host list. Because the method of Ethernet-to-ATM frame conversion creates pseudo-MAC addresses that do not exist in the MAC layer, valid data displays cannot be generated.

Chapter 21---Displaying Conversation Statistics

The All Conversations application displays different values in the error count column, depending on the type of domain being reported.

Chapter 22---Using Protocol Monitor

The Protocol Monitor application displays all DLCIs associated with a trunk and can show up to 32 DLCIs simultaneously.

Chapter 28---Capturing Data Packets

Packets captured on one interface might include packets seen on other interfaces. If you run a data capture for a selected interface on a SwitchProbe device or Network Analysis Module and wish to perform a second data capture for a different interface on the same device, you must clear the agent buffer before performing the second data capture to ensure the integrity of the data capture.

Chapter 30---Configuring SQL Server for Reporting

This release supports both Version 6.5 and Version 7.0 of the Microsoft SQL Server. To make any changes to the type of database you use with the TrafficDirector application, see Table 4.


Table 4: TrafficDirector Database Upgrade Scenarios
If you are running
this release of the TrafficDirector application...
And are
currently
using this
database...
And you want
to use/preserve this database...
Then

5.5.1a,
5,6, or
5.7.x

MSQL 6.5

MSQL 6.5

You do not have to do anything additional. Data collected and saved on the server can be used by TrafficDirector Release 5.7.x.

MSQL 6.5

MSQL 7.0

Refer to the Microsoft documentation to upgrade the MSQL Server from Version 6.5 to 7.0. Data collected and saved on the server can be used by TrafficDirector Release 5.7.x. (if the Microsoft upgrade completes successfully).

MSQL 6.5

Embedded

This is not recommended or supported by Cisco Systems. Data collected and saved with the MSQL Server cannot be used with the embedded SQL server. You will need to modify agent, switch, and Frame Relay agent definitions to reflect the embedded SQL server (listed as local).

5.5.1a,
5.6,
or 5.7.x
(continued)

Embedded

Embedded

You do not need to do anything additional. Data collected and saved on the server can be used by TrafficDirector Release 5.7.x.

Embedded

MSQL 6.5

This is not recommended or supported by Cisco Systems. Data collected and saved with the MSQL Server cannot be used with the embedded SQL server. You will need to modify agent, switch, and Frame Relay agent definitions to reflect the embedded SQL server (listed as local).

Embedded

MSQL 7.0

This is not recommended or supported by Cisco Systems. Data collected and saved with the MSQL Server cannot be used with the embedded SQL server. You will need to modify agent, switch, and Frame Relay agent definitions to reflect the embedded SQL server (listed as local).

Chapter 31---Configuring and Generating Reports

If you use the logging -off command to disable logging, you will not be able to generate reports. You must use the logging -on command to generate reports.

If you are using the embedded SQL server and disable logging, then enable logging, an error message similar to the following might be displayed, suggesting that logging has not been enabled:

        An instance of the service is already running. Error number: 1056 in StartService
        C:\TD\bin\logging: failed to properly start logging daemons, at C:\TD\bin\logging line 66

You can ignore this message because logging has been successfully enabled.

Graphical displays might not be displayed accurately on Token Ring topologies; however, text displays are accurate.

The following reports are no longer available (listed in Table 31-2):

For a Frame Relay agent's DLCIs, you can display the DLCI Link Status History and DLCI Link Status Summary reports as a percentage of up time instead of a percentage of down time.

To display these reports as up time, follow these steps:

Step 1 Change directory to $NSHOME\usr.

Step 2 Using any text editor, open the default.dvp file for editing.

Step 3 Locate the switch-to-linkup-rpt field.

Step 4 Change the value from zero (0) to one (1).

After you make the change and you run the DLCI Link Status History and DLCI Link Status Summary reports, the report label DLCI Up appears within the graph in the top left corner of the report above the scale.

Trend Reporter Information

The following information pertains to the Trend Reporter application:

Appendix B---Maintaining the TrafficDirector Environment

The event logging subsystem allows you to customize the types of informational messages you wish to retain and how long you wish to retain them for TrafficDirector applications and background daemons.

Appendix E---Using Command-Line Utilities

To properly use the dvwalk, dvset, and dvget utilities on Windows NT platforms, you must specify the IP address---not the agent name---when executing the command.

Appendix F---Integrating the TrafficDirector Application with Other Managers

Integration of the TrafficDirector application with SunNet Manager is no longer supported. Therefore, all references to this product should be disregarded.

Online Help

The online help information for the TopN Conversation application does not work properly.

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more current than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or as an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

If you are reading Cisco product documentation on the World Wide Web, you can submit comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco. We appreciate your comments.

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Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.

CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.

You can access CCO in the following ways:

For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.


Note If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408 526-7208, or cs-rep@cisco.com.




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