cc/td/doc/product/rtrmgmt/sw_ntman/cwsimain/cwsi2/cwsiug2
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Troubleshooting the Network Map/Discovery

Troubleshooting the Network Map/Discovery

You can troubleshoot problems with the discovery process by examining the discrepancy report. You can also report problems by using the CWSI Email facility.

Printing Discrepancy Reports

You can display and print reports about inconsistencies in your network map. To display a discrepancy report, follow these steps:

Step 1 From the CWSI-Map window, select Reports>Discrepancies.

The Discrepancies window opens (Figure 9-1).



Figure 9-1: Discrepancy Window



Step 2 To print the discrepancy report, select File>Export.

The report is saved as a file. You can print the report from the program in which it has been saved.


Interpreting the Discrepancy Report

The discrepancy report displays information on inconsistencies or irregularities in your network. Table 9-1 lists these irregularities.


Table  9-1: Discrepancy Table
Discrepancy Meaning
Trunk VLANs Mismatch Different ends of a trunk specify different VLANs.
Native VLANs Mismatch Different ends of a single VLAN link specify different VLANs (native VLANs differ).
VLAN Name Conflict VLANs with different ISL numbers have the same name in different domains.
VLAN Index Conflict VLANs with different names have the same ISL number in different domains.
VLAN SAID Conflict Different SAID numbers on the same VLAN in different domains.
LANE Configuration Server ATM Address Missing Lane ATM addresses not found on the ATM switch.
LANE Client VLAN/ATM-VLAN Misassociation ATM-VLAN associated with a VLAN with a different name.
Link Duplex Mismatch Full-duplex versus half-duplex on either side of a link.
Link Speed Mismatch Different link speed on either side of a link (for 10/100 ports--or for any group of links).
Trunk VLAN Protocol Mismatch Protocol encapsulation differs across a trunk (isl versus 802.1Q).
Trunk/nonTrunk Mismatch Trunking ports versus nontrunking ports on either side of a link.
VTP Disconnected Domain A link in a VTP domain is not set to trunk. There are devices in this domain which do not communicate through any trunk.
No VTP Server in Domain There is no VTP server in the domain.
LANE Client with no ATM-VLAN A LANE client has no ATM-VLANs.
LANE Broadcast Server with no ATM-VLAN A LANE broadcast server has no ATM-VLAN.
EtherChannel Port Spanning Tree Not Disabled Spanning Tree is not supported with software release 2.3. Therefore, spanning tree must be disabled for all active VLANs that go across the Fast EtherChannel connections.

Reporting CWSI Problems Using E-mail

To report problems with CWSI using e-mail, follow these steps:

Step 1 Select File>Email Comments.

The CWSI Mail window opens (Figure 9-2).



Figure 9-2: CWSI Mail Window



Step 2 In the Mail window, complete the address information and describe the problem.

Step 3 Click Send to send the e-mail to Cisco Systems.

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