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There are many devices available through CiscoView in CiscoWorks Windows. New device support can be added as package files to CiscoWorks Windows incrementally any time after the initial installation of CiscoWorks Windows. To add incremental device support, access the Cisco Connection Online (CCO) information is the Cisco Systems' online support channel.
If you do not have Internet access, you can skip this information. To receive updated packages, you can order the Cisco Network Management Support CD-ROM which contains the latest Cisco network management device and application support files. These files are organized into product packages and provide up-to-date management support for the latest Cisco devices for all supported platforms.
CiscoView device support on CCO consists of packages that are bundles containing application upgrades, graphics, device descriptions, and Management Information Base (MIB) files as well as installation scripts and other supporting files. Each package includes a README file that you should read before downloading the package to make sure the file works with your current configuration. After you add the package file to CiscoView, you can display and manage the hardware device using CiscoView.
The devices available through CiscoView and are upgraded frequently. To ensure that you have the most recent upgrade, verify the version number through CCO. Compare the cv_pkgs directory with the CCO device packages to make sure that you have the most up-to-date version of the files. This directory contains the device code, a README file, and the help code for the device, and it is updated dynamically as changes occur.
| Caution Ensure that for new device or application support, you select the most current release package. You can use existing CiscoView 4.0 packages, but they do not support new CiscoView 4.0 features such as stackable device functionality. |
From the Internet, there are two ways to access Cisco device package files: from CCO, or from anonymous FTP service. This section describes how to download from CCO incrementally released device package files for use with CiscoWorks Windows.
The following requirements must be met to ensure optimum performance:
WinZip enables you to extract the device file; if you do not have it installed, follow these steps to download the WinZip file:
Step 1 Create a folder for WinZip on your hard drive.
Step 2 From you Web browser, enter the URL
http://www.cisco.com/kobayashi/library/netmanage/cview/hot.html
and click on the WinZip icon.
Step 3 The Save As dialog box opens. Enter the destination filename for WinZip--for example, C:\winzip95.
Step 4 Click Open.
Step 5 Click Save.
WinZip is downloaded to your PC.
Step 6 Go to Windows Explorer, open the folder containing winzip95.exe, click on winzip95.exe provided, and the WinZip self-extractor starts. Follow the instructions to complete the installation.
This is an overview of the steps you take to download a package file from CCO. Details about these steps are provided in the sections that follow:
To check the CiscoView version on Windows NT 4.0, take the following steps:
Step 1 If CiscoView is standalone, select the taskbar Start menu, click the Programs folder, click CiscoWorks Windows, and click the CiscoView folder. CiscoView initializes. If CastleRock SNMPc is installed, click on the CiscoWorks windows icon and, from the map, double-click on the device to launch CiscoView.
Step 2 Select Help>About CiscoView. Make sure the version number of CiscoView is 4.0 or later.
Step 3 Proceed to the section "Close CiscoView."
To close CiscoView, select File>Exit from the CiscoView Main window.
| Caution The package file does not install correctly if CiscoView is running during the installation. |
Before you download device packages from CCO, create a cv_pkgs directory as a target directory for the device files. We suggest you download these files to a permanent location, or you may copy these to the CiscoView install directory.
Step 1 Open a DOS window.
Step 2 Change to the directory where CiscoWorks Windows is installed.
Step 3 Create the cv_pkgs directory:
Follow these steps to log in as a registered user:
Step 1 From a Web browser, access the software image library on CCO by entering the following URL:
http://www.cisco.com/kobayashi/Library_root.shtml
Step 2 At the prompts, enter your CCO user ID and password.
Step 3 Proceed to the next section "Downloading the Device File into the cv_pkgs Directory on Your PC."
Follow these steps to download the device file from the CCO software library.
Step 1 From the Software Image Library page, Network Management Products section, select the CiscoView Upgrade Planner pointer to the CiscoView packages.
Step 2 Click on the README filename and select a download option.
To select a device tar file, click on the device filename and select a download option.
Step 3 Reenter your password if required.
Step 4 Depending on your browser, click the Save File button, or select the File>Save As. You might be prompted to save the file to your workstation or a filter window might open, with Directories, Files, and Selection sections.
Download the device file to the cv_pkgs directory on your workstation.
Step 5 If the Filter window opens, complete this step. In the Selection section of the Filter window, enter the complete destination path and filename of the device file of the device you are downloading, for example as follows:
Step 6 After the file is downloaded, minimize the Web browser window.
Step 7 Proceed to "Unzipping the Device Tar File."
Use WinZip to unzip (unbundle or extract) the device file. For information on downloading WinZip, see "System and Software Requirements." The device file includes a README and a package (*.pkg) file.
Step 1 Start WinZip by double-clicking the package file, or if you are using Windows NT 4.0, select Start>Program>WinZip 6.1 32-bit.
Step 2 From the WinZip main menu, click Open.
Step 3 In the Look in field, select the drive and directory (c:\cv_pkgs) containing the device file.
Step 4 Select the device file, then click Open.
Step 5 Select the Extract icon.
Step 6 In the Extract dialog box, click All files and Overwrite Existing Files.
Step 7 Make sure the directory to Extract To is appropriate, for example, CWW\cv_pkgs.
Step 8 Click Extract.
Step 9 Close WinZip.
To add a device package to CiscoView, take the following steps:
Step 2 Click the Programs folder.
Step 3 Click CiscoWorks Windows.
Step 4 Click Install Device.The Setup program starts.
Step 5 In the Select Package dialog box, select the directory containing the package file (c:\cv_pkgs).
Step 6 Select the device package (*.pkg) you want to load; click OK.
Many messages appear during installation. Creating a MIB database and parsing take some time. If errors appear, see "Installation Troubleshooting."
When the Setup Complete dialog box opens, select an option regarding the README file, then click Finish. Proceed to "Displaying Your Device."
The following error messages might appear if CiscoView is running while you attempt to add the package file:
Error in creating file mib.dat ERROR: xxxxx ciscoProducts: no such object xxxx
If these or similar errors are displayed, close CiscoView and add the device package file again using the Install Device option.
You can ensure that the installation was successful by displaying the device. To display the device, perform the following steps:
Step 1 Select the CiscoView icon from the CWSI program group.
Step 2 Select File>Open Device to display your device.
Optionally, after successful installation, you can delete the cv_pkgs directory. Refer to the publication "Getting Started with CWSI" for information on launching devices.
This section describes another way to download the device tar file to a PC using the anonymous FTP service.
The following is a quick-reference overview of the steps necessary for downloading a device file. Details about these steps are in the sections that follow.
You must complete the following steps to properly download using the FTP service:
To check the CiscoView version on Windows NT 4.0, take the following steps:
Step 1 If CiscoView is standalone, select the taskbar Start menu, click the Programs folder, click CiscoWorks Windows, and click the CiscoView folder. CiscoView initializes. If CastleRock SNMPc is installed, click on the CiscoWorks windows icon and, from the map, double-click on the device to launch CiscoView.
Step 2 Select Help>About CiscoView. Make sure the version number of CiscoView is 4.0 or later.
Step 3 Proceed to the section "Closing CiscoView."
To close CiscoView, select File>Exit from the CiscoView Main window.
| Caution The package file does not install correctly if CiscoView is running during the installation. |
One way to create a cv_pkgs directory in the CWW directory follows:
Step 1 Open a DOS window.
Step 2 Change to the directory where CiscoWorks Windows is installed, for example c:\CWW.
Step 3 Enter this command line:
md cv_pkgs
where md is the short name for the make directory command.
This section applies only to registered users. Follow these steps to download the device file from the CCO Software Library.
Step 1 From the Software Image Library page, Network Management Products section, select the CiscoView Upgrade Planner pointer to the CiscoView packages.
Step 2 Optionally, read the README file, if one is available. To view the README, click on the README filename and select a download option.
To select a device tar file, click on the device filename and select a download option.
Step 3 Reenter your password if required.
Step 4 Depending on your browser, click Save File, or select the File>Save As. You might be prompted to save the file to your workstation or a filter window might open, with Directories, Files, and Selection sections.
Download the device file to the cv_pkgs directory on your workstation.
Step 5 If the Filter window opens, complete this step. In the Selection section of the Filter window, enter the complete destination path and filename of the device file of the device you are downloading. Example:
Step 6 After the file is downloaded, minimize the Web browser window.
Step 7 Proceed to "Unzipping the Device Tar File."
Use WinZip to unzip (unbundle or extract) the device file as described in this section. For information on downloading WinZip, see "System and Software Requirements." The device file includes a README and a package (*.pkg) file.
Step 1 Start WinZip by double-clicking the package file, or if you are using Windows NT 4.0, select Start>Program>WinZip 6.1 32-bit.
Step 2 From the WinZip main menu, click the Open icon.
Step 3 In the Look in field, select the drive and directory (c:\cv_pkgs) containing the device file.
Step 4 Select the device file, then click Open.
Step 5 Select the Extract icon.
Step 6 In the Extract dialog box, click All files and Overwrite Existing Files.
Step 7 Make sure the directory to Extract To is appropriate, for example, CWW\cv_pkgs.
Step 8 Click Extract.
Step 9 Close WinZip.
To add a device package to CiscoView on Windows NT 4.0, take the following steps:
Step 2 Click the Programs folder.
Step 3 Click CiscoWorks Windows.
Step 4 Click Install Device.The Setup program starts.
Step 5 In the Select Package dialog box, select the directory containing the package file (c:\cv_pkgs).
Step 6 Select the device package (*.pkg) you want to load and click OK.
Many messages appear during installation. Creating a MIB database and parsing takes some time. If errors appear, see "Installation Troubleshooting."
When the Setup Complete dialog box opens, select an option regarding the README file, then click Finish. Proceed to "Displaying Your Device."
The following error messages might appear if CiscoView is running while you attempt to add the device package file:
Error in creating file mib.dat ERROR: xxxxx ciscoProducts: no such object xxxx
If these or similar errors are displayed, close CiscoView and add the device package file again using the Install Device option.
If problems occur during downloading, you can check the log file (cvinstall.log) in your install_directory, which contains the CiscoView application files. Example: c:\CWW.
After you check the log file, refer to the publication "Getting Started with CWSI" for information on launching devices.
You can rerun the install script at any time to reinstall the CiscoView device package file.
To remove a device after it has been installed, take the following steps:
Step 1 Double-click on the Uninstall Device icon.
Step 2 The Uninstall Package dialog box opens. Select the individual devices you want to remove or choose Select All to remove all devices, then click OK.
Step 3 The Setup Complete dialog box opens. Select an option, then click Finish.
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