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Table of Contents

Cisco Transport Manager Release 2.0
Installing Oracle8
Installing CTM
Obtaining Technical Assistance
Additional Documentation

Cisco Transport Manager Release 2.0

This document describes the procedures for installing Cisco Transport Manager (CTM) Release 2.0 (formerly Cisco VisionWay).


Note The CTM GateWay (formerly Cisco GateWay) component comes bundled with CTM and does not require a separate installation procedure.

Cisco Transport Manager is the element management system (EMS) for the Cisco Optical Networking System (ONS) 15303 (formerly Cisco ISR 3303), Cisco ONS 15304, and Cisco ONS 15454 network elements (NEs). A robust client/server-based platform, CTM provides fault, configuration, and performance management functionality to manage Cisco ONS 15000 series products.

Cisco Transport Manager GateWay is an architectural component that provides northbound EMS-to-NMS interface mediation. CTM GateWay enables service providers to integrate CTM with their existing Operations Support Systems (OSSs) by using standardized open interfaces. In Release 2.0, Cisco offers TL1 (Cisco ONS 15303 applications only) and SNMP options for CTM GateWay.

System Requirements


Note Although Cisco makes every attempt to ensure the availability of third-party hardware and software platforms specified for Cisco Transport Manager Release 2.0, Cisco reserves the right to change or modify platform system requirements due to third-party vendor product availability or changes that are beyond Cisco's control.

CTM Server Requirements

To install the CTM server, you must have:


Note While installing Solaris patches, you might get a message saying "This patch is obsoleted by patch number, which has already been applied to this system."

This message indicates that an updated version of the patch is already installed, and no action is required.


Note To download the Oracle8 patch set 8.0.5.2.1, go to Oracle's ftp site at oracle-ftp.oracle.com. The patch set is located in /server/patchsets/unix/SUN_SOLARIS2/80patchsets/80521. Instructions for installing the patch set are included in the directory.


Table 1: System Requirements for the CTM Server
Network Size, No. of NEs CTM Server CPUs CPU Speed RAM Disk Space Oracle8 Licenses1

Small, 1 to 200

Sun Ultra 60

2

450 MHz

2 GB

36.4 GB2

10

Medium, 201 to 500

Sun E450

2

400 MHz

2 GB

145.6 GB3

20

Large, 501 to 1000

Sun E450

4

400 MHz

4 GB

218.4 GB4

30

1This figure reflects the Oracle8 license count required for the CTM server only and does not include the CTM client session requirements as described in Table 2.
2This provides 7 days of storage for PM data collected across 200 NEs, assuming an average of 2000 interfaces per NE, up to a maximum of 50,000 interfaces (includes logical and physical interfaces).
3This provides 30 days of storage for PM data collected across 500 NEs, assuming an average of 2000 interfaces per NE, up to a maximum of 100,000 interfaces (includes logical and physical interfaces).
4This provides 30 days of storage for PM data collected across 1000 NEs, assuming an average of 2000 interfaces per NE, up to a maximum of 100,000 interfaces (includes logical and physical interfaces).

Cisco Transport Manager Release 2.0 supports a maximum of 30 simultaneous CTM client sessions for a small network, 60 simultaneous sessions for a medium network, and 100 simultaneous sessions for a large network. Table 2 shows typical CTM operational configurations that reflect the Oracle8 license count required to support the example number of sessions.


Table 2: Typical CTM Operational Configurations
Network Size, No. of NEs CTM Server1 CTM Admin. Sessions CTM Oper. Sess- ions Total CTM Sessions Oracle8 Licenses2 for CTM Client Total Oracle8 Licenses3 (CTM Server & Client)

Small, 1 to 200

Sun Ultra 60

1

9

10

12

224

Medium, 201 to 500

Sun E450

3

22

25

31

515

Large, 501 to 1000

Sun E450

5

45

50

60

906

1As per the CTM server configuration described in Table 1.
2The Oracle8 license count equals 3 times the number of CTM administrator sessions plus 1 times the number of CTM operator sessions.
3The total Oracle8 license count required for CTM equals the server license count from Table 1 plus the client session license count from Table 2.
4Do not exceed 40 Oracle8 licenses for the small server configuration.
5Do not exceed 80 Oracle8 licenses for the medium server configuration.
6Do not exceed 130 Oracle8 licenses for the large server configuration.

CTM Client Requirements

To install the CTM client, you must have a Sun Solaris workstation or Microsoft Windows PC configured as shown in Table 3:


Table 3: System Requirements for the CTM Client
Platform1 Network Size RAM2 CPUs CPU Speed Free Disk Space3 Other

Sun Ultra 5 workstation

Small

256 MB

1

333 MHz

50 MB

Sun Solaris 2.7 with CDE

Medium

512 MB

Large

512 MB

Pentium II-class PC

Small

128 MB

1

450 MHz

50 MB

Windows 95, 98, or NT 4.0 with graphics support for 256 colors

Medium

256 MB

Large

256 MB

1X-terminal sessions are not supported.
2Typical CTM operation involves opening and closing two CTC sessions when required for Cisco ONS 15454 end-to-end provisioning and shelf views. If you are running more than two simultaneous Cisco Transport Controller (CTC) sessions on a single client workstation, add 64 MB of RAM and 64 MB of virtual memory for each CTM client.
3Disk space requirements are for CTM client software only.

Installing Oracle8

This section provides supporting information to assist you with the Oracle8 installation. Use this information with Oracle's documentation---specifically the Oracle8 Installation Guide, Release 8.0.5 for Sun SPARC Solaris 2.x.


Caution This procedure is for new Oracle8 installations only. Remove any previously installed Oracle8 database instances and reinstall Sun Solaris 2.7.

Installation Prerequisites

Before installing the Oracle8 database on your Sun SPARC Solaris 2.7 server, verify the following information:

Setting the Environment as the root User

Log in as the root user and perform the following tasks:

    1. Create the disk partitions shown in Table 4, and see Table 5 for partition sizing information.


Table 4: Disk Partitions

/db01

For the system tablespace used by Oracle.

/db02

For the DATA1 tablespace used by CTM.

/db03

For the DATA2 tablespace used by CTM.

/db04

For the INDEX tablespace used by CTM.

/oraclesw

For Oracle software.

/tftpboot

For the TFTP directory.


Note Disk partitioning is not required for /tftpboot, but the directory is required.

Table 5 for describes partition sizing information.


Table 5: Partition Sizing
Network Size root, swap oracle-sw db01 db02 db03 db04 Total

Small

2 GB, 4 GB

2 GB

4 GB

4 GB

14 GB

6 GB

36 GB

Medium

4 GB, 6 GB

2 GB

10 GB

10 GB

80 GB

30 GB

142 GB

Large

4 GB, 12 GB

2 GB

25 GB

20 GB

100 GB

50 GB

213 GB

    2. Set UNIX kernel parameters by adding the following lines to /etc/system:

    	set semsys:seminfo_semmap=400
    	set semsys:seminfo_semmns=4096
    	set semsys:seminfo_semmsl=4096
    	set semsys:seminfo_semopm=320
    	set semsys:seminfo_semmni=800
    	set semsys:seminfo_semume=200
    	set semsys:seminfo_semmnu=1024
    	set shmsys:shminfo_shmmni=512
    	set shmsys:shminfo_shmmax=1073741824
    	set shmsys:shminfo_shmmin=1
    	set shmsys:shminfo_shmseg=60
    	set msgsys:msginfo_msgseg=4096
    	set msgsys:msginfo_msgmap=200
    	set msgsys:msginfo_msgmax=32768
    	set msgsys:msginfo_msgmnb=65535
    	set msgsys:msginfo_msgmni=128
    	set msgsys:msginfo_msgssz=16
    	set msgsys:msginfo_msgtql=80
     
    
See Table 6 for values for set shmsys:shminfo_shmmax=1073741824, depending on your system configuration.


Table 6: System Configuration Values
System Values Small Medium Large

shmsys:shminfo_shmmax

786432000

786432000

1073741824

    3. Reboot the system for the changes to take effect.

Setting Up the Oracle Environment

Log in as the root user and perform the following tasks:

    1. Insert the Cisco Transport Manager installation CD and change directories to cdrom by entering the following command:

    cd /cdrom
     
    

    2. List the files in the directory cdrom by entering the following command:

    ls -laR
     
    

Note If the CTM installation files do not exist, refer to Sun Solaris documentation for mounting the CD-ROM without using volume management software.

    3. Create the recommended local bin directory /opt/bin by entering the following command:

    mkdir -p /opt/bin
     
    

    4. Make the local bin directory accessible to all users by entering the following command:

    chmod 755 /opt/bin
     
    

    5. Create UNIX groups for database administrators by entering the following command:

    groupadd -g 3303 dba
     
    

    6. Create a UNIX account to own Oracle software by entering the following command:

    useradd -g dba -m -s /bin/csh -d /oraclesw oracle
     
    

    7. Change the oracle user password by entering the following command; then, enter the new desired password:

    passwd oracle
     
    

    8. Copy the default profile to the Oracle home directory by entering the following command:

    cp /cdrom/cdrom0/ctms/cfg/network size {small | medium | large}/.cshrc /oraclesw/.cshrc
     
    

    9. Change ownership of Oracle software directories by entering the following commands:

    chown -R oracle:dba /oraclesw
    chown -R oracle:dba /db01
    chown -R oracle:dba /db02
    chown -R oracle:dba /db03
    chown -R oracle:dba /db04
     
    

    10. Remove the Cisco Transport Manager installation CD by entering the following command:

    eject cdrom
    

Loading the Oracle Installation CD

    1. Insert the Oracle installation CD and change directories to cdrom by entering the following command:

    cd /cdrom
     
    

    2. List the files in the cdrom directory by entering the following command:

    ls -la
     
    

Note If the directory oracle805 does not exist, refer to Sun Solaris documentation for mounting the CD-ROM without using volume management software.

Creating the oratab File

    1. Create the environment variable ORACLE_USER and set it to oracle by entering the following commands:

    ORACLE_USER=oracle;export ORACLE_USER
    ORACLE_OWNER=oracle;export ORACLE_OWNER
     
    

    2. Run the script oratab.sh to create the oratab file in the directory /var/opt/oracle by entering the following command:

    /cdrom/oracle805/orainst/oratab.sh
    

Starting the Installer

    1. Log out from root by entering logout and log in as the oracle user.

    2. Change directories to orainst on the CD-ROM by entering the following command:

    cd /cdrom/cdrom0/orainst
     
    

    3. Enable remote access to the client by entering the following command:

    xhost +
     
    

    4. Start the Installer in Motif display mode. For example:

    ./orainst /m
     
    

    5. To choose the installation method from the Install Type window, choose Default Install.

    6. To choose the Installer activity from the Installation Activity Choice window, choose Install, Upgrade, or Deinstall Software.

    7. To choose the Installer option from the Installation Options window, choose Install New Product - Do Not Create DB Objects.

    8. To confirm the environment variables in the Environment Variables window and verify that the environment variables are set correctly, click OK. The following environment variables appear:

    ORACLE_BASE= /oraclesw
    ORACLE_HOME= /oraclesw/product/8.0.5
     
    

    9. In the Software Asset Manager window, choose the following available products:

    10. When you are finished making your selections, click Install.

    11. When prompted to install the Legato Software Manager, choose No.

    12. After the Installer finishes installing Oracle8, click Exit in the Software Asset Manager window to complete the installation.

Configuring the Oracle8 System

After completing the Oracle8 installation, perform the following tasks:

    1. Remove the Oracle installation CD and insert the Cisco Transport Manager installation CD.

    2. Log out from oracle and log in as the root user.

    3. Change directories to orainst by entering the following command:

    cd /oraclesw/product/8.0.5/orainst
     
    

    4. Change the permission of root.sh by entering the following command:

    chmod 777 root.sh
     
    

    5. Set the environment variable ORACLE_SID by entering the following command:

    ORACLE_SID=CTM;export ORACLE_SID
     
    

    6. Run the script root.sh in the directory /oraclesw/product/8.0.5/orainst by entering the following command:

    /oraclesw/product/8.0.5/orainst/root.sh
     
    

Note If root.sh informs you that .cshrc does not exist in ORACLE_HOME, press Y. If root.sh informs you that ORACLE_HOME does not match the home directory for oracle, press Y.

    7. Copy dbora from /cdrom/cdrom0/ctms/cfg/network size {small | medium | large} to /etc/init.d by entering the following command:

    cp /cdrom/cdrom0/ctms/cfg/network size {small | medium | large}/dbora /etc/init.d/dbora
     
    

    8. Change the permissions of dbora by entering the following command:

    chmod a+x /etc/init.d/dbora
     
    

    9. At the Shell prompt, enter the following commands:

    ln -s /etc/init.d/dbora /etc/rc0.d/K10dbora
    ln -s /etc/init.d/dbora /etc/rc2.d/S99dbora
     
    

    10. Edit the file /etc/services by adding the following line:

    listener    1521/tcp    #Oracle Net8 Listener
     
    

    11. Change to the oracle user by entering the following command:

    su - oracle
     
    

    12. Back up the files listener.ora and tnsnames.ora in the directory /oraclesw/product/8.0.5/network/admin and copy these files from the Cisco Transport Manager installation CD by entering the following commands:

    cp /cdrom/cdrom0/ctms/cfg/network size {small | medium | large}/listener.ora /oraclesw/product/8.0.5/network/admin
    cp /cdrom/cdrom0/ctms/cfg/network size {small | medium | large}/tnsnames.ora /oraclesw/product/8.0.5/network/admin
     
    

    13. Edit the files listener.ora and tnsnames.ora by replacing the parameter <CTM host name> with the host name or IP address of the machine where Oracle is installed.

Creating Database Objects for CTM

This section describes how to create database objects for use by CTM. As the oracle user, perform the following tasks:

    1. Create directories for storing Oracle files for CTM by entering the following commands:

    mkdir -p /oraclesw/admin/CTM/adhoc
    mkdir -p /oraclesw/admin/CTM/audit 
    mkdir -p /oraclesw/admin/CTM/bdump 
    mkdir -p /oraclesw/admin/CTM/cdump 
    mkdir -p /oraclesw/admin/CTM/create 
    mkdir -p /oraclesw/admin/CTM/pfile 
    mkdir -p /oraclesw/admin/CTM/udump
    mkdir -p /db01/CTM
    mkdir -p /db02/CTM
    mkdir -p /db03/CTM
    mkdir -p /db04/CTM
     
    

    2. Copy the file create_CTM_database.sql provided with the Cisco Transport Manager installation CD to the directory /oraclesw/admin/CTM/create by entering the following command:

    cp /cdrom/cdrom0/ctms/cfg/network size {small | medium | large}/create_CTM_database.sql /oraclesw/admin/CTM/create
     
    

    3. Copy the file initCTM_0.ora provided with the Cisco Transport Manager installation CD to the directory /oraclesw/admin/CTM/pfile by entering the following command:

    cp /cdrom/cdrom0/ctms/cfg/network size {small | medium | large}/initCTM_0.ora /oraclesw/admin/CTM/pfile/initCTM.ora
     
    

Note The target name does not match the source name.

    4. Link the file /oraclesw/admin/CTM/pfile/initCTM.ora to /oraclesw/product/8.0.5/dbs by entering the following command:

    ln -s /oraclesw/admin/CTM/pfile/initCTM.ora /oraclesw/product/8.0.5/dbs/initCTM.ora
     
    

    5. Enter the following command:

    svrmgrl
     
    

    6. At the SVRMGRL prompt, enter the following command:

    @/oraclesw/admin/CTM/create/create_CTM_database.sql
     
    

    7. Edit the file /var/opt/oracle/oratab by modifying the value N to Y. For example:

    CTM:/oraclesw/product/8.0.5:N
     
    
Change the N at the end of the line above to Y, as follows:
    CTM:/oraclesw/product/8.0.5:Y
     
    

    8. Stop and restart the listener by entering the following commands:

    lsnrctl stop
    lsnrctl start
     
    

    9. Stop and restart the database by entering the following commands:

    dbshut
    dbstart
    

Verifying the Oracle8 Installation

    1. Log in as the oracle user on the Sun Solaris machine where the Oracle8 server is installed and running.

    2. Enter the following command:

    sqlplus system/manager@CTM
     
    

    3. The SQL> command line prompt appears, indicating that the Oracle8 server is up and running. Exit the SQL> prompt by entering the following command:

    exit
     
    

The Oracle installation is complete.

Upgrading to Oracle8 Patch Set 8.0.5.2.1

    1. Shut down the database by entering the following commands:

    dbshut
    lsnrctl stop
     
    

    2. Download the Oracle patch set 8.0.5.2.1.

    3. Create the extract directory by entering the following command:

    mkdir -p /oraclesw/tmp
     
    

    4. Create the link directory by entering the following command:

    mkdir -p /oraclesw/link
     
    

    5. Change directories to /oraclesw/tmp by entering the following command:

    cd /oraclesw/tmp
     
    

    6. Move the Oracle patch to the directory /oraclesw/tmp.

    7. Uncompress the patch set by entering the following command:

    uncompress solaris_8052patchset.Z
     
    

    8. Extract the contents of the patch set by entering the following command:

    tar xvf solaris_8052patchset
    

Starting the Oracle Installer for the Upgrade

    1. Start the Oracle installer by entering the following commands:

    cd /oraclesw/product/8.0.5/orainst
    ./orainst /m
     
    

    2. Choose Default Installation.

    3. Choose Install, Upgrade, or Deinstall Software.

    4. Choose Add/Upgrade Software.

    5. If prompted, accept relinking.


Note Make sure the ORACLE_HOME directory is set to /oraclesw/product/8.0.5 and the ORACLE_LINK directory is set to /oraclesw/link.

    6. At the Software Asset Manager screen, click From to navigate to /oraclesw/tmp/8.0.5.2.1 and choose unix.prd.

    7. At the Asset screen, choose Oracle8 RDBMS 8.0.5.2.1.

    8. After making your selection, click Install.

When the installer finishes, you are prompted to run the script root.sh.

Tips You do not have to run the script root.sh after installing a patch set.

Running Upgrade Scripts and Restarting Oracle

    1. Change directories to rdbms by entering the following command:

    cd /oraclesw/product/8.0.5/rdbms/admin
     
    

    2. Start the Oracle database by entering the following command:

    dbstart
     
    

    3. Invoke the server manager by entering the following command:

    svrmgrl
     
    

    4. Connect as internal by entering the following command:

    connect internal
     
    

    5. Run the following scripts:

    @catalog.sql
    @catproc.sql
    @catexp.sql
    @catoctk.sql
    @caths.sql
     
    

    6. Exit svrmgrl by entering the following command:

    exit
     
    

    7. Edit the file /var/opt/oracle/oratab by deleting the following entry, if it exists:

    *:/oraclesw/product/8.0.5:N
     
    

    8. Stop and restart Oracle by entering the following commands:

    dbshut
    dbstart
    lsnrctl stop
    lsnrctl start
    

Installing CTM

This section describes how to install the CTM server and client.

Before installing the CTM server:

Refer to Oracle's documentation---specifically the Oracle8 Server Installation Guide for Sun SPARC Solaris 2.x---to install the Oracle8 database on a Sun SPARC Solaris 2.7 server.
# Tftp service is provided primarily for booting. Most sites # run this only on machines acting as "boot servers."
#
tftp   dgram udp wait root /usr/sbin/in.tftpd in.tftpd -s /tftpboot

Installing the CTM Server

Follow this step-by-step procedure to install the CTM server by using your Sun SPARC Solaris 2.7 workstation console. During the installation, the CTM server automatically detects the Oracle database and runs specific CTM Oracle installation scripts.


Note If you are performing the installation from your workstation console, you must run Common Desktop Environment (CDE).

    1. Start a cmdtool or a shelltool, which is listed as terminal on the CDE toolbar.

    2. Log in as the root user, change directories to /cdrom/cdrom0/ctms, and enter the following command:

    ./ctmsetup.sh
     
    
The setup program searches for Sun Microsystems' Java 2 Runtime Environment (JRE) version 1.2.2 on your workstation. The following message appears:
    Searching for installed JRE...
     
    

Note If JRE is not installed, the setup program starts the Java installation program. Follow the prompts to install JRE; then, continue the CTM server installation.

The CTM server installation begins. Wait for up to 60 seconds while the following message appears:
    Installing Cisco Transport Manager server...
     
    

    3. Click Next when the Cisco Transport Manager Server Installation Program and Welcome screens appear.

    4. At the User Information screen, enter the following information; then, click Next:


Note If you do not enter a product license key, the CTM server installation continues with a default evaluation license that supports one CTM client session, five Cisco ONS 1530x NEs, and five Cisco ONS 1545x NEs. Your evaluation license will end after 30 days.

    5. At the Software License Agreement screen, read the license agreement, click the Accept all terms of the license check box; then, click Next.

    6. At the Network Configuration screen, specify the size of your network:

    7. At the CTM Server Components screen, choose the CTM products you want to install. Based on the product license key you entered, you have the option of installing:


TimeSaver We recommend that you install CTM GateWay now. If instead you decide to install CTM GateWay later, you will have to reinstall the CTM server.

    8. After you have selected the products to install, click Next.

    9. At the CTM Server Configuration screen, enter the Oracle database administrator username and password. Default values are:

Username: system
Password: manager

    10. Click Next to accept the default database file size.

    11. At the CTM Database Installation Directories screen, specify directories for tablespaces where CTM data will be stored; then, click Next.

      /db02
       
      
      /db03
       
      
      /db04
       
      
If you do not follow the directory structure recommended in Table 4, "Disk Partitions", click the Browse button to browse through a list of available directories and choose the desired directory.

    12. At the Destination Directory screen, specify where you want to install the CTM server. The default is /opt/CiscoTransportManagerServer. You can click Browse to choose a different destination. If you specify a directory different from the default installation directory, a symbolic link called /opt/CiscoTransportManagerServer is created for the installation directory.

    13. After you have specified your destination, click Install.


Note The installation process installs the CTM server binaries and initializes the CTM database. This might take up to 30 minutes.

    14. Click Finish at the Installation Complete screen.

    15. Reboot the system. The CTM server starts automatically after rebooting.

    16. Verify that the CTM server is running by entering the following command:

    /bin/ps -aef | grep CTMServer
     
    
You should see a line containing CTMServer, which indicates that the CTM server is running.

Installing the CTM Client

The CTM client is a Java-based program that requires Sun Microsystems' Java 2 Runtime Environment (JRE) version 1.2.2 installed on the client workstation. JRE version 1.2.2 is bundled with the CTM software.

Installing the CTM Client on Windows 95 or Windows NT

This section describes how to install the CTM client on your Windows 95 or Windows NT workstation.


Note To install the CTM client on Windows NT, you must have administrator privileges on the local workstation.

    1. Insert the installation CD in your workstation's CD-ROM drive. Navigate to ctmc\win32\setup.exe. The setup.exe program starts a Windows 32-bit application to verify that you have JRE version 1.2.2 installed on your workstation.


Note If JRE is not installed, you will receive the message "CTM client requires Java v1.2.2 runtime environment. Do you wish to continue with installation?" Click OK. The setup.exe program starts the Java installation program. Follow the prompts to install JRE, then continue the CTM client installation with Step 2.

If you are prompted to restart your system, reboot; then, resume the CTM client installation, beginning with Step 1.

    2. Click Next when the Cisco Transport Manager Client Installation Program and Welcome screens appear.

    3. At the User Information screen, enter the following information; then, click Next:

    4. At the Destination Directory screen, specify where you want to install the CTM client. The default destination is C:\Cisco\TransportManagerClient, which is created automatically. You can also click Browse to choose a different destination. After you have specified your destination, click Install.

    5. Click Finish at the Installation Complete screen.

Starting the CTM Client in Windows 95 or Windows NT

To start the CTM client:

    1. Double-click the CTM desktop icon to start the client. It is not necessary to reboot the system.

    2. The first time you log in, use the default username and password:

Username: Administrator
Password: CTM-admin

Note Username and password are case sensitive. For security reasons, change the administrator user password after you log in for the first time.

    3. Enter the CTM server host name or IP address.

Installing the CTM Client on Sun Solaris

To install the CTM client on your Sun SPARC Solaris 2.7 workstation:

    1. Log in as the root user and insert the installation CD in your workstation's CD-ROM drive.

    2. Using your CDE console, change directories to /cdrom/cdrom0/ctmc/solaris and enter the following command:

    ./ctmcsetup.sh
     
    

    3. The setup program searches for JRE version 1.2.2 on your workstation. The following message appears:

    Checking Solaris patches for JRE 1.2.2
     
    

Note The setup program checks for Sun Solaris patches 106980-05, 107078-18, 107607-01, and 107636-03 on your workstation. If these required patches are not installed, download them from SunSolve online at http://sunsolve.sun.com; then, restart the CTM client installation.

While installing Solaris patches, you might get a message saying "This patch is obsoleted by patch number, which has already been applied to this system." This message indicates that an updated version of the patch is already installed, and no action is required.

The setup program searches for JRE version 1.2.2 on your workstation. The following message appears:
    Searching for installed JRE...
     
    

Note If JRE is not installed, the setup program starts the Java installation program. Follow the prompts to install JRE; then, continue the CTM client installation.

The CTM client installation begins. Wait for up to 60 seconds while the following message appears:
    Installing Cisco Transport Manager client...
     
    

    4. Click Next when the Cisco Transport Manager Client Installation Program and Welcome screens appear.

    5. At the User Information screen, enter the following information; then, click Next:

    6. At the Destination Directory screen, specify where you want to install the CTM client. The default directory is /opt/CiscoTransportManagerClient, which is created automatically. You can also click Browse to choose a different destination. After you have specified your destination, click Install.

    7. Click Finish at the Installation Complete screen.

Starting the CTM Client in Sun Solaris

To start the CTM client:

    1. At the console, enter the following command:

    ctmc-start
     
    

Note The installation program creates a soft link on /user/bin for ctmc-start. If the soft link is missing, enter install directory/ctmc-start at the console.

The following message appears:
    Starting Cisco Transport Manager client. Please wait.
     
    
Wait 10 to 20 seconds for the CTM client application to start.

    2. The first time you log in, enter the default username and password:

Username: Administrator
Password: CTM-admin

Note Username and password are case sensitive. For security reasons, change the administrator user password after you log in for the first time.

Obtaining Technical Assistance

The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract. For specific support for Cisco Transport Manager, call 877 323-7368.

To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support, use www.cisco.com/techsupport.

To contact the TAC by e-mail, use one of the following:

Language E-mail Address

English

tac@cisco.com

Hanzi (Chinese)

chinese-tac@cisco.com

Kanji (Japanese)

japan-tac@cisco.com

Hangul (Korean)

korea-tac@cisco.com

Spanish

tac@cisco.com

Thai

thai-tac@cisco.com

In North America, the TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers and TAC e-mail addresses worldwide, consult the following web site: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.

Additional Documentation

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly. Therefore, it is probably more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription. You can also access the most current Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate and value your comments.


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Posted: Wed Jun 28 10:39:34 PDT 2000
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