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This chapter provides details on using IPM to measure latency, jitter, availability, packet loss, and errors. It includes the following sections:
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Tips You can zoom in on any of the graphs by clicking and dragging over the area of the graph that you want to enlarge. To return to the normal view, click any where outside the graph. |
To measure end-to-end performance for DHCP:
Step 2 To control how statistics are collected, use the DefaultDHCP operation or define your own DHCP operation. For details on defining a DHCP operation, see the "Defining a DHCP Operation" section.
Step 3 Define a collector to measure performance between the source router and the DHCP servers. For details on defining a collector, see the "Defining a Collector" section.
Step 4 (Optional) If you set the collector's schedule to On Demand, start the collector when desired.
Step 5 View the statistics in the DHCP Historical Statistics window. For details on viewing statistics for DHCP, see the "Viewing Statistics for DHCP" section.
To define a DHCP operation:
Step 2 Click Operation.The Operation Configuration window is displayed within the Configuration window.
Step 3 Click DHCP. The DHCP Operation Configuration window (Figure 3-1) is displayed.

Step 4 In the Name field, type a descriptive name to assign to the operation.
Step 5 (Optional) In the Description field, type a brief description of the operation, including its purpose.
Step 6 Click Add. IPM adds the newly defined operation to the IPM database.
Step 7 Click Close to close the Configuration window.
For more detailed information about the options available from the DHCP Operation Configuration window, see the "DHCP Operation Configuration Window" topic in the online help.
To view end-to-end statistics for DHCP:
Step 2 Select View > Statistics. The DHCP Historical Statistics window (Figure 3-2) is displayed.

For more detailed information about the statistics displayed in the DHCP Historical Statistics window, see the "DHCP Historical Statistics Window" topic in the online help.
The DLSw operation measures the DLSw+ protocol stack and round-trip latency between DLSw peers. Normally DLSw peers communicate through TCP port 2065. A prerequisite to successfully running the DLSw operation is having a connected DLSw+ peer between the source and destination Cisco devices. On the source DLSw+ device, an operation can be defined for a DLSw+ partner peer. The peer, target router, does not have to be running a version of the Cisco IOS software that supports SAA. The DLSw operation also measures availability and errors for DLSw services.
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Note To measure the round-trip latency between two DLSw peers, the IP address that you define as the source router must be one of the DLSw peers and the IP address that you define as the target router must be configured as the DLSw peer to the source router. |
To measure end-to-end performance for DLSw:
Step 2 Define a device as the target of DLSw requests from the source router. For details on defining a target, see the "Defining a Target" section.
Step 3 To control how statistics are collected, use the DefaultDLSw operation or define your own DLSw operation. For details on defining a DLSw operation, see the "Defining a DLSw Operation" section.
Step 4 Define a collector to measure performance between the source router and target that you have defined. For details on defining a collector, see the "Defining a Collector" section.
Step 5 (Optional) If you set the collector's schedule to On Demand, start the collector when desired.
Step 6 View the statistics in the DLSw Historical Statistics window. For details on viewing end-to-end statistics for DLSw, see the "Viewing Statistics for DLSw" section.
To define a DLSw operation:
Step 2 Click Operation.The Operation Configuration window is displayed within the Configuration window.
Step 3 Click DLSw. The DLSw Operation Configuration window (Figure 3-3) is displayed.

Step 4 In the Name field, type a descriptive name to assign to the operation.
Step 5 (Optional) In the Description field, type a brief description of the operation, including its purpose.
Step 6 In the Request Size field, type the number of bytes to use for the size of the payload of the request packet. The default setting is 64 bytes.
Step 7 In the Response Size field, type the number of bytes to use for the size of the payload of the response packet. The default setting is 64 bytes.
Step 8 Click Add. IPM adds the newly defined operation to the IPM database.
Step 9 Click Close to close the Configuration window.
For more detailed information about the options available from the DLSw Operation Configuration window, see the "DLSw Operation Configuration Window" topic in the online help.
To view end-to-end statistics for DLSw:
Step 2 Select View > Statistics. The DLSw Historical Statistics window (Figure 3-4) is displayed.

For more detailed information about the statistics displayed in the DLSw Historical Statistics window, see the "DLSw Historical Statistics Window" topic in the online help.
To measure end-to-end performance for DNS:
Step 2 To control how statistics are collected, use the DefaultDNS operation or define your own DNS operation. For details on defining a DNS operation, see the "Defining a DNS Operation" section.
Step 3 Define a collector to measure performance between the source router and DNS server. For details on defining a collector, see the "Defining a Collector" section.
Step 4 (Optional) If you set the collector's schedule to On Demand, start the collector when desired.
Step 5 View the statistics in the DNS Historical Statistics window. For details on viewing end-to-end statistics for DNS, see the "Viewing Statistics for DNS" section.
To define a DNS operation:
Step 2 Click Operation.The Operation Configuration window is displayed within the Configuration window.
Step 3 Click DNS. The DNS Operation Configuration window (Figure 3-5) is displayed.

Step 4 In the Name field, type a descriptive name to assign to the operation.
Step 5 (Optional) In the Description field, type a brief description of the operation, including its purpose.
Step 6 In the DNS Name Server field, type the hostname or IP address for the DNS name server. IPM automatically creates the DefaultDNS operation at startup based on the system resolve.conf file.
Step 7 In the DNS Lookup Name field, type the DNS lookup name to use in the DNS request.
Step 8 Click Add. IPM adds the newly defined operation to the IPM database.
Step 9 Click Close to close the Configuration window.
For more detailed information about the options available from the DNS Operation Configuration window, see the "DNS Operation Configuration Window" topic in the online help.
To view end-to-end statistics for DNS:
Step 2 Select View > Statistics. The DNS Historical Statistics window (Figure 3-6) is displayed.

For more detailed information about the statistics displayed in the DNS Historical Statistics window, see the "DNS Historical Statistics Window" section in the online help.
In an IP network there are two types of measurements that you can take:
With an IP Echo operation you can also determine performance on a specific path by using Loose Source Routing. IPM also provides an option for measuring quality of service (QoS) between endpoints by setting the type of service (ToS) bits on the IP packet.
To measure end-to-end performance for IP:
Step 2 Define a device as the target of ICMP echo requests from the source router. For details on defining a target, see the "Defining a Target" section.
Step 3 To control how statistics are collected, use the DefaultIPEcho operation or define define your own IP Echo operation. For details on defining an IP Echo operation, see the "Defining an IP Echo Operation" section.
Step 4 Define a collector to measure performance between the source router and target that you have defined. For details on defining a collector, see the "Defining a Collector" section.
Step 5 (Optional) If you set the collector's schedule to On Demand, start the collector when desired.
Step 6 View the statistics in the Echo Historical Statistics window. For details on viewing end-to-end statistics for IP, see the "Viewing End-to-End Statistics for IP" section.
To define an IP Echo operation:
Step 2 Click Operation.The Operation Configuration window is displayed within the Configuration window.
Step 3 Click Echo. The Echo Operation Configuration window (Figure 3-7) is displayed.

Step 4 In the Name field, type a descriptive name to assign to the operation.
Step 5 (Optional) In the Description field, type a brief description of the operation, including its purpose.
Step 6 In the Protocol field, select IP.
Step 7 In the Packet Priority field, select the priority to set for the ICMP echo request packet. The default setting is 0 (no priority). This option sets the ToS bits in the IP packet.
Step 8 In the Request Size field, type the number of bytes to use for the size of the payload of the ICMP echo request packet. The default setting is 64 bytes.
Step 9 (Optional) To measure performance for a specific path, enable the Loose Source Routing option and add the hops for the operation to use.
Step 10 Click Add. IPM adds the newly defined operation to the IPM database.
Step 11 Click Close to close the Configuration window.
For more detailed information about the options available from the Echo Operation Configuration window, see the "Echo Operation Configuration Window" topic in the online help.
To view end-to-end statistics for IP:
Step 2 Select View > Statistics. The Echo Historical Statistics window (Figure 3-8) is displayed.

For more detailed information about the statistics displayed in the Echo Historical Statistics window, see the "Echo Historical Statistics Window" topic in the online help.
To measure hop-by-hop performance for IP:
Step 2 Define a device as the target of ICMP echo requests from the source router. For details on defining a target, see the "Defining a Target" section.
Step 3 To control how statistics are collected, use the DefaultIpPathEcho operation or define your own IP Path Echo operation. For details on defining an IP Path Echo operation, see the "Defining an IP Echo Operation" section.
Step 4 Define a collector to measure performance between the source router and target that you have defined. For details on defining a collector, see the "Defining a Collector" section.
Step 5 (Optional) If you set the collector's schedule to On Demand, start the collector when desired.
Step 6 View the statistics in the Path Echo Historical Statistics window. For details on viewing hop-by-hop statistics for IP, see the "Viewing Hop-by-Hop Statistics for IP" section.
To define an IP Path Echo operation:
Step 2 Click Operation.The Operation Configuration window is displayed within the Configuration window.
Step 3 Click Path Echo. The Path Echo Operation Configuration window (Figure 3-9) is displayed.

Step 4 In the Name field, type a descriptive name to assign to the operation.
Step 5 (Optional) In the Description field, type a brief description of the operation, including its purpose.
Step 6 In the Packet Priority field, select the priority to set for the ICMP echo request packet. The default setting is 0 (no priority). This option sets the ToS bits in the IP packet.
Step 7 In the Request Size field, type the number of bytes to use for the size of the payload of the ICMP echo request packet. The default setting is 64 bytes.
Step 8 To specify the maximum number of paths to discover, type a value in the Maximum Paths field. The default setting is 5. To ensure that you do not miss collecting statistics for relevant paths, set this value to a number slightly higher than the expected number of paths.
Step 9 To specify the maximum number of hops to discover, type a value in the Maximum Hops field. The default setting is 28. To ensure that you do not miss collecting statistics for relevant hops, set this value to a number slightly higher than the expected number of hops.
Step 10 Click Add. IPM adds the newly defined operation to the IPM database.
Step 11 Click Close to close the Configuration window.
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Note The sample interval must be greater than the timeout value multiplied by the number of hops. |
For more detailed information about the options available from the Path Echo Operation Configuration window, see the "Path Echo Operation Configuration Window" topic in the online help.
To view hop-by-hop statistics for IP:
Step 2 Select View > Statistics. The Path Echo Historical Statistics window (Figure 3-10) is displayed.

To view the list of hops for a path, click on the path folder. To view the graphs for a specific path or a specific hop, click on the path or hop.
For more detailed information about the statistics displayed in the Path Echo Historical Statistics window, see the "Path Echo Historical Statistics Window" topic in the online help.
For SNA environments, IPM allows you to measure the round-trip latency to an MVS mainframe using the following types of SNA sessions:
Because SNA is a connection-oriented protocol, the only type of measurement you can request is Echo.
When measuring latency to an SNA mainframe, IPM measures round-trip latency between a source router and an echo program in an SNA mainframe. A program in the SNA mainframe is responsible for providing the echo back to the router. IPM provides a mainframe echo program (NSPECHO) that you can install on an MVS mainframe for this purpose. You can customize both the request and response sizes to model traffic flow for various applications. The SNA operations also measure availability and errors for SNA services.
To measure end-to-end performance for SNA:
Step 2 Define a device as the target of SNA pings from the source router. For details on defining a target, see the "Defining a Target" section.
Step 3 To control how statistics are collected, use one of the default SNA operations or define your own SNA Echo operation. For details on defining an SNA Echo operation, see the "Defining an SNA Echo Operation" section.
Step 4 Define a collector to measure performance between the source router and target that you have defined. For details on defining a collector, see the "Defining a Collector" section.
Step 5 (Optional) If you set the collector's schedule to On Demand, start the collector when desired.
Step 6 View the statistics in the Echo Historical Statistics window. For details on viewing end-to-end statistics for SNA, see the "Viewing Statistics for SNA" section.
To define an SNA Echo operation:
Step 2 Click Operation.The Operation Configuration window is displayed within the Configuration window.
Step 3 Click Echo. The Echo Operation Configuration window (Figure 3-7) is displayed.
Step 4 In the Name field, type a descriptive name to assign to the operation.
Step 5 (Optional) In the Description field, type a brief description of the operation, including its purpose.
Step 6 In the Protocol field, select one of the following protocols:
Step 7 In the Request Size field, type the number of bytes to use for the size of the payload of the request packet. The default setting is 64 bytes.
Step 8 In the Response Size field, type the number of bytes to use for the size of the payload of the response packet. The default setting is 64 bytes.
Step 9 (Optional) To check for connection loss, click Enable Connection Lost Action.
Step 10 (Optional) To increment the Verify Data counter whenever a response contains unexpected data, click Enable Data Verification.
Step 11 Click Add. IPM adds the newly defined operation to the IPM database.
Step 12 Click Close to close the Configuration window.
For more detailed information about the options available from the Echo Operation Configuration window, see the "Echo Operation Configuration Window" topic in the online help.
To view end-to-end statistics for SNA:
Step 2 Select View > Statistics. The SNA Echo Historical Statistics window (Figure 3-11) is displayed.

For more detailed information about the statistics displayed in the Echo Historical Statistics window, see the "Echo Historical Statistics Window" topic in the online help.
To measure end-to-end latency for TCP:
Step 2 Define a device as the target of connection requests from the source router. For details on defining a target, see the "Defining a Target" section.
Step 3 To control how statistics are collected, use one of the default operations for TCP or define your own TCP operation. For details on defining a TCP operation, see the "Defining a TCP Operation" section.
Step 4 Define a collector to measure performance between the source router and target that you have defined. For details on defining a collector, see the "Defining a Collector" section.
Step 5 (Optional) If you set the collector's schedule to On Demand, start the collector when desired.
Step 6 View the statistics in the TCP Historical Statistics window. For details on viewing end-to-end statistics for TCP, see the "Viewing Statistics for TCP" section.
To define a TCP operation:
Step 2 Click Operation.The Operation Configuration window is displayed within the Configuration window.
Step 3 Click TCP. The TCP Operation Configuration window (Figure 3-12) is displayed.

Step 4 In the Name field, type a descriptive name to assign to the operation.
Step 5 (Optional) In the Description field, type a brief description of the operation, including its purpose.
Step 6 In the Packet Priority field, select the priority to set for the TCP connection request. The default setting is 0 (no priority). This option sets the ToS bits in the IP packet.
Step 7 In the Target Port field, type the TCP port number for the target device to use when sending a response to a connection request.
Step 8 Click Add. IPM adds the newly defined operation to the IPM database.
Step 9 Click Close to close the Configuration window.
For more detailed information about the options available from the TCP Operation Configuration window, see the "TCP Operation Configuration Window" topic in the online help.
To view end-to-end statistics for TCP:
Step 2 Select View > Statistics. The TCP Historical Statistics window (Figure 3-13) is displayed.

For more detailed information about the statistics displayed in the TCP Historical Statistics window, see the "TCP Historical Statistics Window" topic in the online help.
To measure end-to-end performance for UDP:
Step 2 To control how statistics are collected, use the DefaultUDP operation or define your own UDP operation. For details on defining a UDP operation, see the "Defining a Target" section.
Step 3 Define a collector to measure performance between the source router and target that you have defined. For details on defining a collector, see the "Defining a Collector" section.
Step 4 (Optional) If you set the collector's schedule to On Demand, start the collector when desired.
Step 5 View the statistics in the UDP Historical Statistics window. For details on viewing end-to-end statistics for UDP, see the "Viewing Statistics for UDP" section.
To define a UDP operation:
Step 2 Click Operation.The Operation Configuration window is displayed within the Configuration window.
Step 3 Click UDP. The UDP Operation Configuration window (Figure 3-14) is displayed.

Step 4 In the Name field, type a descriptive name to assign to the operation.
Step 5 (Optional) In the Description field, type a brief description of the operation, including its purpose.
Step 6 In the Packet Priority field, select the priority to set for the request packet. The default setting is 0 (no priority).
Step 7 In the Request Size field, type the number of bytes to use for the size of the payload of the request packet. The default setting is 64 bytes.
Step 8 In the Target Port field, type the UDP port number for the target device to use when sending response packets. The default setting is 7.
Step 9 Click Add. IPM adds the newly defined operation to the IPM database.
Step 10 Click Close to close the Configuration window.
For more detailed information about the options available from the UDP Operation Configuration window, see the "UDP Operation Configuration Window" topic in the online help.
To view end-to-end statistics for UDP:
Step 2 Select View > Statistics. The UDP Historical Statistics window (Figure 3-15) is displayed.

For more detailed information about the statistics displayed in the UDP Historical Statistics window, see the "UDP Historical Statistics Window" topic in the online help.
The Enhanced UDP operation for Voice over IP measures round-trip latency, packet loss, and jitter in IP networks by generating synthetic UDP traffic. The Enhanced UDP operation sends a defined number of packets of a defined size from the source router to a target router with a defined interpacket delay. Both the source router and the target must be running Cisco IOS software that supports SAA and the SAA responder must be enabled on the target. To enable the SAA responder on the target, use the rtr responder IOS configuration command. The packets that are sent out to measure jitter contain packet sequence information as well as sending and receiving timestamps from the source and the responder.
The Enhanced UDP operation measures the following network performance statistics:
To measure end-to-end performance for Enhanced UDP:
Step 2 Define a device as the target of discovery requests from the source router. For details on defining a target, see the "Defining a Target" section.
Step 3 To control how statistics are collected, use one of the default Enhanced UDP operations or define your own Enhanced UDP operation. For details on defining a Enhanced UDP operation, see the "Defining an Enhanced UDP Operation" section.
Step 4 Define a collector to measure performance between the source router and target that you have defined. For details on defining a collector, see the "Defining a Collector" section.
Step 5 (Optional) If you set the collector's schedule to On Demand, start the collector when desired.
Step 6 View the statistics in the Enhanced UDP Historical Statistics window. For details on viewing end-to-end statistics for Enhanced UDP, see the "Viewing Statistics for Enhanced UDP" section.
To define an Enhanced UDP operation:
Step 2 Click Operation.The Operation Configuration window is displayed within the Configuration window.
Step 3 Click Enhanced UDP. The Enhanced UDP Operation Configuration window (Figure 3-16) is displayed.

Step 4 In the Name field, type a descriptive name to assign to the operation.
Step 5 (Optional) In the Description field, type a brief description of the operation, including its purpose.
Step 6 In the Packet Priority field, select the priority to set for the UDP request packet. The default setting is 0 (no priority). For the DefaultVoice operations, the default packet priority setting is 5.
Step 7 In the Request Size field, type the number of bytes to use for the size of the payload of the UDP request packet. The default setting is 64 bytes.
Step 8 In the Packet Interval field, type the number of milliseconds to use for the interpacket delay between packets that are sent from the source router to the target router. The default setting is 20 ms.
Step 9 In the Number of Packets field, type the number of packets to send to the target to measure latency. The default setting is 10 packets.
Step 10 In the Target Port field, type the UDP port number for the target device to use when sending a response packet. The default setting is 16400 for Voice and 2000 for other traffic.
Step 11 Click Add. IPM adds the newly defined operation to the IPM database.
Step 12 Click Close to close the Configuration window.
For more detailed information about the options available from the Enhanced UDP Operation Configuration window, see the "Enhanced UDP Operation Configuration Window" topic in the online help.
To view statistics for Enhanced UDP:
Step 2 Select View > Statistics. The Enhanced UDP Historical Statistics window (Figure 3-17 and Figure 3-18) is displayed.


For more detailed information about the statistics displayed in the Enhanced UDP Historical Statistics window, see the "Enhanced UDP Historical Statistics Window" topic in the online help.
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Posted: Sun Apr 16 13:02:57 PDT 2000
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