cc/td/doc/product/rtrmgmt/ipmcw2k/ipm21
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Table of Contents

About This Guide

About This Guide

This preface describes the objectives, audience, organization, and conventions of the Cisco Internetwork Performance Monitor Installation Guide. It refers you to related publications and describes online sources of technical information.

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more current than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or as an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

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The following information is included in this section:

Document Objectives

This guide describes the architecture and supported platforms for the Cisco Internetwork Performance Monitor (IPM) product. From the information provided in this guide, you should be able to execute the tasks that are necessary to install and verify IPM in your system environment.

Audience

This guide is for network administrators or operators who install, configure, and verify the IPM software. Network administrators or operators should have the following skills:

Document Organization

This guide is divided into the following chapters:

Document Conventions

This guide uses basic conventions to represent text and table information.

Command descriptions use the following conventions:

Examples use the following conventions:

This publication also uses the following conventions:


Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in the manual.


Caution Means reader be careful. You are capable of doing something that might result in equipment damage or loss of data.


Tips Means the following are useful tips.

Related Documentation

Additional information can be found in the following publications of the IPM documentation set:

Information about Cisco IOS software-related functions can be found in the following publications:

Frequently Asked Questions

You can find answers to frequently asked questions about IPM in the IPM online help or in the Cisco Internetwork Performance Monitor User Guide.

Online Help

IPM includes a browser-based online help system that provides overviews, related information, procedures, and glossary terms for IPM. You can select underlined text to access additional help topics that provide related information.

Cisco Connection Online

Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.

CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.

You can access CCO in the following ways:

For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.


Note If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408 526-7208, or cs-rep@cisco.com.


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Posted: Sun Apr 16 12:13:49 PDT 2000
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