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This chapter describes the steps you must follow to upgrade from version 1.2 of Cisco Info Center to version 2.0. This chapter contains the following sections:
This section describes the system requirements for upgrading from Cisco Info Center 1.2 to Cisco Info Center 2.0.
Cisco Info Center can run on Solaris 2.6 or 2.7
The host that will be upgraded to Cisco Info Center 2.0 must be Sun Ultra II or higher workstation running Solaris 2.6 or 2.7. The host should meet the following requirements, depending on which components are selected for the upgrade.
If you are upgrading the Info Server component, the host should have:
If you will upgrade an existing Info Server installation and add the Policy Manager component that is available with Cisco Info Center 2.0, the host should have:
If you will upgrade an existing Info Server installation on a host that is running Cisco WAN Manager, the host should have:
If you will upgrade a host that is running only the Admin Desktop component, the host should have:
To upgrade from Cisco Info Center 1.2 to Cisco Info Center 2.0 running a single-system architecture, you must complete the following tasks:
Complete these steps to shut down Cisco Info Center 1.2:
Step 2 Enter the following command:
host% /opt/Omnibus/bin/nco_pa_shutdown
You are prompted for a login password:
Login Password :
Step 3 Enter the password for root.
Step 4 The following prompt appears:
Connected To PA Server [NCO_PA] Shutdown Options :-
1) Shutdown Server leaving managed processes running.
2) Shutdown Server and stop all managed processes.
3) Exit shutdown interface.
Select Option [1-3] 2
Select option 2.
Step 5 Enter the following command to determine if any Info Center processes are still running:
host% /usr/bin/ps -ef | grep nco
If any Info Center processes are running, messages similar to the following appear.
root 16905 16904 72 14:40:01? 1:26 /opt/Omnibus/bin/solaris2/nco_objserv -name INFOSERVER -pa NCO_PA -paaware 10 - root 16955 16904 1 14:41:48 ? 0:00 /opt/Omnibus/probes/solaris2/nco_p_rttrapd -rtmmanagerhostaddr 171.71.29.155 -r
Step 6 Stop any Info Center processes that are running using the following command for each process:
host% kill -9 <pid>
where pid is the process ID of the process that you want to stop.
Complete these steps to run the Cisco Info Center 1.2 installation program for the single-system architecture.
Complete these steps to mount the CD-ROM.
Step 2 Insert the installation CD-ROM into the workstation's CD-ROM drive.
Step 3 The CD-ROM should mount automatically if the host is running the Solaris Volume daemon (vold) as /cdrom/infocenter.
Step 4 If this daemon is not running, mount the CD-ROM by issuing the following command:
host# mount -o ro -F hsfs </dev/dsk/device> /cdrom
where </dev/dsk/device> is the CD-ROM drive device entry.
For example, if the CD-ROM is mounted in the /cdrom/infocenter directory, specify the following command:
host# cd /cdrom/infocenterStep 2 Enter the following to start the Info Center installation script.
host# ./OINSTALLThe following message appears.
-------------------------------------------------------------------------------- 1. Discovering existing InfoCenter installations --------------------------------------------------------------------------------
If an existing version of Cisco Info Center is found, a message similar to the following appears:
InfoCenter version 1.2 found in /opt/Omnibus. Discovery complete Press <Return> when ready...
If no existing version is found, the following message appears:
No InfoCenter installations found, is this correct (y/n)? [y] Where is the existing InfoCenter installation ? [/opt/Omnibus]
Step 3 If the existing version of Cisco Info Center was found, press Return.
Step 4 If the installation program did not find the existing version of Cisco Info Center, press Return to accept the default path (/opt/Omnibus), or, if the existing installation is in a different directory, enter the path to the existing installation directory.
The following messages appear.
-------------------------------------------------------------------------------- 2. Existing InfoCenter install -------------------------------------------------------------------------------- InfoCenter version 1.2 in /opt/Omnibus. Upgrading this installation will preserve the existing configuration. Do you wish to perform an upgrade (y/n)? [y]
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Note If you enter n, the installation program exits. |
Step 5 Enter y to continue with the upgrade.
The following messages appear.
Backing up existing environment
Moving existing Environment to /opt/Omnibus.backup12
Removing InfoCenter 1.2 packages.
For each installed component of Cisco Info Center 1.2, a message similar to the following appears:
CICdsk ... Removal of <CICdsk> was successful.
After the existing packages have been removed, the following message appears:
-------------------------------------------------------------------------------- Ready to upgrade Press <Return> when ready...
Step 6 Press Return to continue with the upgrade.
The Component Selection window appears with the existing CIC components marked as INSTALLED.:
-------------------------------------------------------------------------------- 3. Select components - upgrading 1.2 install in /opt/Omnibus -------------------------------------------------------------------------------- 1. Desktop INSTALLED 2. Gateway 3. Licensing 4. Process Control INSTALLED 5. Mediators INSTALLED 6. InfoServer INSTALLED 7. Java Event List 8. Wave 9. Syslog Trap Generator 10. Policy Manager 1-10. Toggle Component S. Select All Components D. Deselect All I. Install Selected Components C. Change Install Directory: /opt/Omnibus H. Help Q. Quit the Install Option:
Step 7 Verify that all of the components that you want to upgrade are marked as SELECTED. Use the selection keys listed at the bottom of the menu to select and deselect components.
Step 8 If you want to change the target directory from the default directory (/opt/Omnibus), press C and then enter the new target directory for the install.
Step 9 If you want to install any new components on the host, select the new components at this time.
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Note You cannot install the STG component on a host that is already running the STG, such as a CWM host running the CWM version of the STG. |
Step 10 After you have selected all of the components that you want to install or upgrade, press I to continue with the upgrade procedure.
Messages similar to the following appear as each selected component is installed:
-------------------------------------------------------------------------------- 4. Installing components -------------------------------------------------------------------------------- Creating /opt/Omnibus directory for install. Installing components: CICcom CICutl CICdsk CICgtw CICjel CICmed CICpad CIClic CICsrv CICpmr
As each component package is installed, a message similar to the following appears:
Installation of <CICcom> was successful. Cisco/InfoServer 2.0 - May 2000
After all of the components have been installed, the following message appears:
Component installation Complete Press <Return> when ready...
Step 11 Press Return to continue with the upgrade.
The following messages appear as any new components are installed:
InfoCenter 2.0 Cisco Systems Installation -------------------------------------------------------------------------------- 5. Finalizing install -------------------------------------------------------------------------------- Installing upgrade components.
The following prompt appears;
Do you wish to configure the upgrade now (y/n)? [y]
Step 12 Enter y to continue with the upgrade.
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Note If you enter n, the installation program exits, and you will need to manually run nco_config later to complete the installation. |
Messages similar to the following appear
-------------------------------------------------------------------------------- InfoCenter 2.0 Upgrade Script Cisco Systems -------------------------------------------------------------------------------- Upgrade directories -------------------------------------------------------------------------------- InfoCenter 2.0 installation directory [/opt/Omnibus]
The following message appear to indicate the directory into which the Cisco Info Center 1.2 will be backed up.
InfoCenter 1.2 installation directory [/opt/Omnibus.backup12]
Step 13 Note the location of the backup directory.
Messages similar to the following appear:
InfoCenter 2.0 Upgrade Script
Cisco Systems -------------------------------------------------------------------------------- Upgrade 2.0 --------------------------------------------------------------------------------
The following prompt appears:
This machine is "<hostname>". Is this correct machine to upgrade 2.0 on (y/n)? [y]
where hostname is the name of the machine where the upgrade script is running.
Step 14 If the displayed host name is the correct machine to install on, enter y to continue with the upgrade; otherwise enter the name of the host where you want Cisco Info Center 2.0 to reside.
You are now prompted to upgrade the selected components. A prompt similar to the following appears:
InfoCenter 2.0 Upgrade Script Cisco Systems -------------------------------------------------------------------------------- Upgrade components -------------------------------------------------------------------------------- 1. Desktop SELECTED 2. Gateway 3. Licensing 4. Process Control SELECTED 5. Mediators SELECTED 6. InfoServer SELECTED 7. Java Event List 1-7. Toggle Component S. Select All Components D. Deselect All U. Upgrade Selected Components H. Help Q. Quit the Upgrade Option:
Step 15 After you have verified that the correct components are selected, press U to continue with the upgrade.
The following messages appear:
-------------------------------------------------------------------------------- InfoCenter 2.0 Upgrade Script Cisco Systems -------------------------------------------------------------------------------- Performing upgrade --------------------------------------------------------------------------------
As each selected component is upgraded, messages similar to the following appear:
-------------------------------------------------------------------------------- Upgrading the Communications Upgrading Licensing -------------------------------------------------------------------------------- You may need to restart your license manager after all components have been upgraded -------------------------------------------------------------------------------- Upgrading the Desktop --------------------------------------------------------------------------------
As the Info Mediators component is being upgraded, the following messages similar to the following appear:
Transfering probe configuration
Creating a backup of the 1.2 Mediator Files in /opt/Omnibus/probes/solaris2/Original
Copying 1.2 probe configuration files to /opt/Omnibus/probes/solaris2
Removing RulesFile reference in NNMx properties
nnm5
nnm6
Creating 2.0 RULES ( /opt/Omnibus.backup12/probes/solaris2/cisco.rules )
Checking 1.2 RULES version support
found cwm92 sw91 fw40
Checking for modifications to 1.2 RULES
..............
No RULES file modifications found - see report: /opt/Omnibus/install/upgrade/rules/rules_report.out
Configuring 2.0 RULES include paths
........................................................................................................................
Configuring 2.0 RULES symbolic links
Linking /opt/Omnibus/probes/solaris2/cisco.includes/generictraps/enterprises -> /opt/Omnibus/probes/solaris2/cisco.includes/generictraps/enterprises_cwm92sw91fw40
Linking /opt/Omnibus/probes/solaris2/cisco.includes/generictraps/enterprises/traps to /opt/Omnibus/probes/solaris2/cisco.includes/generictraps/enterprises/traps_cwm92sw91fw40
Updating Lookup Tables
Generating Node IP Address Lookup File...
Generating Node Platform Lookup File...
Generating Node Release Lookup File...
Generating Node NetId Lookup File...
Generating Node Model Lookup file...
Generating NetId NetworkName Lookup File...
Generating CWM Version Lookup File...
The following prompt appears:
-------------------------------------------------------------------------------- Upgrading the InfoServer -------------------------------------------------------------------------------- Do you wish to carry out an automatic upgrade of all InfoServers (y/n)? [y]
Step 16 Enter y to proceed with the upgrade of the Info Server component.
Messages similar to the following appear.
Converting old classes for InfoServer INFOSERVER ............................................................................................................ Fixing old tools for InfoServer INFOSERVER .............##...............##......#.........##....................##......##......................##....##.......##...........#..#.....................#................................#.....................##...................####.............. Upgrading the SQL files for InfoServer INFOSERVER Upgrading the InfoServer INFOSERVER SQL file to the 2.0 Format Migrating the INFOSERVER server Modifying Triggers and Actions Upgrading tools for InfoServer INFOSERVER .........................................................................................................................................................................................................................................................
If you selected upgrade of the Java Event List component, the following messages appear:
-------------------------------------------------------------------------------- Upgrading the Java Event List -------------------------------------------------------------------------------- Enter the location of the Web Server document root directory [/opt/apache/htdocs]
If the indicated location for the Web Server document root directory is correct, press Return to accept it, otherwise enter the path to the Web Server document root directory.
If the specified directory does not exist, the following message appears:
This directory does not exist, the upgrade of Java will need to be carried out manually contact Micromuse Support for help
After the upgrade procedure is complete, the following message appears:
-Installation complete Press <Return> when ready...
Step 17 Press Return to complete the upgrade.
The upgrade script portion of the upgrade is now complete.
In order to upgrade successfully, the Cisco Info Center licenses must be assessable to the host on which you are upgrading CIC. Complete these steps to verify that the Cisco Info Center licenses are installed.
licensehost% /usr/bin/ps -ef | grep elmd
Step 2 If the license server is not running, issue the following command to start it:
licensehost% /opt/Omnibus/bin/nco_start_license
Step 3 If the license server is on the same host on which the Info Server is running, issue the following command to verify that it is running:
hostname% /usr/bin/ps -ef | grep elmd
Step 4 If the license server is not running, issue the following commands to start it:
hostname% /opt/Omnibus/bin/nco_start_license
hostname% setenv NCO_ELMHOST @licensehost
Although the Policy Manager and the STG components can be installed automatically during the upgrade procedure, you will need to run the nco_config configuration utility manually after the upgrade to configure the STG and Policy Manager components.
Note the following when running nco_config after an upgrade.
1. When you run nco_config on an Info Server host where you have added Policy Manager, you will already have an existing Info Server Configuration. Therefore, if there is an existing configuration, nco_config will discover this configuration and prompt you as to whether to overwrite it.
2. If Policy Manager is detected on the Cisco Info Center host, you will be automatically prompted to configure it when you run nco_config.
3. If you have added the Syslog Trap Generator component to an existing installation, you must manually run nco_config to configure the Info Mediator component.
If you are upgrading a host configured with the multi-system architecture, refer to the following sections in "Installing and Configuring the Multi-System Architecture."
1. For information on configuring the STG component, see the "Configuring the Syslog Trap Generator Component" section.
2. For important information on configuring the Policy Manager component and starting it after installation, refer to the following sections.
If you are upgrading a host configured with the single-system architecture, refer to the following sections in "Installing and Configuring the Single-System Architecture."
1. For information on configuring the STG component, see the "Single System ArchitectureConfiguring the Syslog Trap Generator" section.
2. For information on configuring the STG component for use with Policy Manager, see the following sections:
For further information pertaining to the upgrade, refer to the Release Notes for Cisco Info Center 2.0 document.
Posted: Tue Jun 13 16:34:19 PDT 2000
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