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This chapter describes the steps for installing and configuring Cisco Info Center using the recommended, multi-system architecture. This chapter contains the following sections:
Installing the Cisco Info Server component involves three steps:
Use Table 2-1 in Chapter 2 to determine which system components to install on the host that will run the Info Server component.
At a minimum, you must install the Info Server component and the Process Control component on the host that runs the Info Server. If you will install licenses on the Info Server host, then you must also install the Licensing component. In addition, if you have purchased a license for the Info Gateway component, you can install the Info Gateway on the host that will run the Info Server
Note also that the licenses for the Policy Manager component are installed by a separate utility, the nci_license utility, while the licenses for the other Info Center components are installed by the nco_license utility.
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Note The Syslog Trap Generator (STG) component can be installed on a separate host from the Info Server host or on the same host, depending on the requirements of your installation. However, if you install the STG on the Info Server host, then you must also install the Info Mediators component and configure the RTTrapd Info Mediator. The Policy Manager component can be installed on the same host as the Info Server. However, do not install Policy Manager on a host that is running Cisco MPLS VPN Solution. Moreover, no Cisco Info Center component can be installed on the MPLS VPN Solution host. |
Complete these steps to mount the CD-ROM.
Step 2 Insert the CD-ROM into your computer's CD-ROM drive.
Step 3 The CD-ROM should mount automatically if you are running the Solaris Volume daemon (vold) as /cdrom If this daemon is not running, issue the following command to start it:
host# /etc/init.d/volmgt startOr, mount the CD-ROM with the following command:
host# mount -o ro -F hsfs </dev/dsk/device> /cdromwhere </dev/dsk/device> is the CD-ROM drive device entry.
Complete these steps to run the Cisco Info Center installation program.
For example, if the CD-ROM is mounted in the /cdrom/infocenter directory, specify the following command:
host# cd /cdrom/infocenterStep 2 Enter the following to start the Info Center installation script.
1. Discovering existing InfoCenter installations
If no existing Cisco Info Center installation exists, the following message appears:
No InfoCenter installations found, is this correct (y/n)? [y]
If an existing Cisco Info Center installation is found, a message similar to the following appears:
InfoCenter version 1.2 found in /opt/Omnibus.
Step 3 Do one of the following:
The main installation menu appears. This menu allows you to choose the components that you want to install.

Step 4 If you want to change the default installation directory (/opt/Omnibus), enter C and then enter the directory path to where you want to install Cisco Info Center.
Step 5 Enter the number for each component for the multi-system architecture:
1. Desktop 2. Gateway 3. Licensing 4. Process Control SELECTED 5. Mediators 6. InfoServer SELECTED 7. Java support 8. Wave 9. Syslog Trap Generator 10. Policy Manager
Step 6 Select optional components as follows:
Step 7 If you make a mistake in selecting components, enter U to deselect all components and then re-enter the selection numbers for the components that you want to install.
Step 8 Enter I to install the selected components.
The installation program installs the selected packages. As the selected packages are installed, messages similar to the following appear:
Installation of <CICSrv> was successful.
The following message appears:
Component installation Complete Press <Return> when ready...
Step 9 Press Return.
The following message appears:
Finalizing install Do you wish to configure the install now (y/n)? [y]
Step 10 Do one of the following:
The installation process is now complete.
The configuration utility (nco_config) starts automatically if you respond y for "yes" when the installation program displays the following prompt:
Do you wish to configure the install now (y/n)? [y]
If you did not configure the Info Server component directly after installing it, you can start the configuration utility manually by entering the following commands:
host# setenv OMNIHOME /opt/Omnibus![]() |
Note If you are also configuring the Policy Manager component, set the IMPACT_HOME environment variable to /opt/Omnibus/polmgr. |
After the configuration utility starts, complete these steps to configure the Info Server component.
##################################################################
Cisco Info Center Configuration Menu
##################################################################
1. Configure Info Server
2. Help
3. Quit
Select one of the above options :
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Note Configuration options reflect only those configurable options installed on the host. |
Step 2 Enter 1 to configure the Info Server.
The script displays the selected option and prompts you for confirmation.
You have Selected the following Info Center Components to be configured
Configure Info Server
Do you want to continue (y/n)? [y]:
Step 3 Press Return to continue or specify N, then press Return to go back to the previous menu.
If you continue with the configuration process and the current installation directory is not /opt/Omnibus, the script automatically links the Cisco Info Center install directory to /opt/Omnibus.
However, when /opt/Omnibus is not the current installation directory and /opt/Omnibus already exists, either as a directory, file, or a link on the system, the following error message is displayed:
........ ......*** Info Center Requires Installation in /opt/Omnibus****** /opt/Omnibus already exists, ****** Create a link to /opt/Omnibus from the <install directory> ****** at the end of this configuration script ***
The configuration utility now takes you through the steps to configure the Info Server component and the Process Control component. These are described in the following sections:
Complete these steps to configure the Process Control Agent properties.
*** Name for the Process Agent must be alphanumeric beginning with ****** a letter, must NOT exceed 11 characters and must end with _PA ***Name for the Process Agent [NCO_PA]
Step 2 Do one of the following:
NCO_PA, press Return.
_PA.
The script validates the Process Control name and prompts you to specify the port number for the Process Control:
Enter the Port Number for Process Agent [4200]:
Step 3 Do one of the following:
The script validates the availability of the port number and also ensures the specified port number is not the port number selected for the Cisco Info Server. If the port number is in use or reserved, the following text is displayed:
Checking Port Availability Please Wait...Port Number [4200] is already in use...Checking Port Number 4201Enter the Port Number for the Info Server Process Agent [4201]
The script automatically increments the port number and checks for port availability. It continues to do so until a free port is available and prompts you to accept the new port number.
Step 4 Press Return to accept the unused port number.
You are now ready to specify the Info Mediators hostname.
The next section discusses how to configure the Cisco Info Server to launch remote tools on the Info Mediators host.
Complete these steps to configure the Info Server properties.
*** Name for the Info Server must be alphanumeric beginning with****** a letter and up to 11 characters long***Name for the Info Server [INFOSERVER]
Step 2 Do one of the following:
After you enter a valid Cisco Info Server name the following prompt appears:
Enter the Port Number for the Info Server [4100]:
Step 3 Do one of the following:
The script validates the availability of the port and informs you when the port number you specified is already in use or is a reserved port. This process may take a few seconds. If the port number is in use or reserved, the following message is displayed:
Checking Port Availability Please Wait...Port Number [4100] is already in use...Checking Port Number 4101Enter the Port Number for the Info Server [4101]
The script automatically increments the port number and checks for port availability. It continues to do so until a free port is available and prompts you to accept this new port number.
Step 4 Press Return to accept the unused port number.
If there is an existing configuration for an Info Server with the specified name, the following prompt appears:
An Info Server named <servername> already exists. Do you want to keep the existing data?: (y/n)? [y]
Step 5 If you want to keep the existing configuration, enter y; otherwise enter n.
If you respond n to discard the existing configuration, the following messages appear:
Generating the databases files... Info Server <servername> created Updating /etc/services file ...
The following prompt appears:
Do you wish to configure automatic startup upon system boot ? (y/n)? [y]
Step 6 If you want the Info Server to start automatically when the host is booted, enter y; otherwise enter n.
You are now ready to specify the CWM or STG hostname properties.
The next portion of the configuration script configures the Process Control component on the Cisco Info Server machine with the properties of the Process Control Agent on the host(s) running the CWM Info Mediators or the STG.
Complete these steps to specify the CWM Mediators or STG hostname.
Will this Info Server receive events from CWM or STG (y/n) ? [y]:
Step 2 Press Return.
The following prompt appears:
*** Configuring Process Control on Info Server Machine requires ****** Properties of the Process Control on the CWM or STG Machine ******Configuring Info Server Process Control with CWM or STG Process Control ... Enter Name of the CWM or STG Host:
Step 3 Enter the hostname of the CWM host or the Syslog Trap Mediator (STG) host.
The script pings the specified hostname. If the specified workstation cannot be reached, the script displays a warning message indicating the unreachability of the CWM workstation and prompts you again for the hostname for verification.
If the CWM workstation cannot be reached, the script generates error messages during the generation of the communication interfaces.
Trying to ping Host <hostname>... Host <hostname> is not reachable.Is this the correct host for the CWM Mediators (y/n) [y]:
Step 4 Press Return to accept the specified hostname or N to go back.
You are now ready to specify the name and port of the CWM or STG Process Control.
The next part of the installation script configures the CWM Mediator process control name and port number. Complete these steps to specify the CWM Mediator process control name and port number.
Enter the Name for the Process Control on the CWM or STG Machine [SVHOST1_PA]:
Step 2 Do one of the following:
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Note The name of the Process Control Agent can be any alphanumeric string up to eleven characters, beginning with a letter and ending with _PA. The name is not validated by the script. It is important that you specify this properly. For example, CISCO_PA and TIMBUKTU_PA are valid names. |
The following prompt appears:
Enter the Port Number for the Process Control on the CWM or STG Machine [4200]:
Step 3 Do one of the following:
The following prompt appears:
Will this Info Server receive events from any other CWM Mediators (y/n) ? [n]:
Step 4 Specify Y to enter another CWM Mediator host name, or press Return to accept the default (N) option. Upon selecting the N option, the following text is displayed:
The following message appears:
CIC 2.0 has been successfully configured
Configuration of the Info Server component is now complete.
The Cisco Info Center Info Mediators, which consist of the HP NNM Info Mediator, the RTtrapd Info Mediator, and optionally, the Syslog Info Mediator, receive event information from the Cisco WAN Manager, the HP NNM system, and from the Syslog Trap Generator.
Installing the CIC Info Mediators involves these steps:
Complete these steps to mount the CD-ROM
Step 2 Log in as user root.
Step 3 The CD-ROM should mount automatically when running the Solaris Volume daemon (vold) as /cdrom/infocenter. If this daemon is not running, issue the following command:
host# /etc/init.d/volmgt start
or mount the CD-ROM with the following command:
host# mount -o ro -F hsfs </dev/dsk/device> /cdrom/infocenter
where </dev/dsk/device> is the CD-ROM drive device entry.
Complete these steps to run the installation script and install the Info Mediators component.
For example, if the CD-ROM is mounted in the /cdrom/infocenter directory, specify the following command:
host# cd /cdrom/infocenter
Step 2 Enter the following to start the Info Center installation script.
host# ./OINSTALL
1. Discovering existing InfoCenter installations
If no existing Cisco Info Center installation exists, the following message appears:
No InfoCenter installations found, is this correct (y/n)? [y]
If an existing Cisco Info Center installation is found, a message similar to the following appears:
InfoCenter version 1.2 found in /opt/Omnibus.
Step 3 Do one of the following:
The main installation menu appears. This menu allows you to choose the components that you want to install.

Step 4 If you want to change the default installation directory (/opt/Omnibus), enter C and then enter the directory path for where you want to install Cisco Info Center.
Step 5 Enter the number for each component for the multi-system architecture:
1. Desktop 2. Gateway 3. Licensing 4. Process Control SELECTED 5. Mediators SELECTED 6. InfoServer 7. Java support 8. Wave 9. Syslog Trap Generator 10. Policy Manager
Step 6 If you want to install the Syslog Trap Generator on this host, enter 9 to select the Syslog Trap Generator component.
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Note Do not install the Cisco Info Center version of the Syslog Trap Generator on a host where Cisco WAN Manager is installed. |
Step 7 Enter I to install the selected components.
The installation program installs the selected components. As the selected components are installed, messages similar to the following appear:
Installation of <CICmed> was successful.
The following message appears:
Component installation Complete Press <Return> when ready...
Step 8 Press Return.
The following message appears:
Finalizing install Do you wish to configure the install now (y/n)? [y]
Step 9 Do one of the following:
You have now completed installation of the Info Mediator component.
The configuration utility (nco_config) starts automatically if you respond y for "yes" when the installation program displays the following prompt:
Do you wish to configure the install now (y/n)? [y]
If you did not configure the Info Mediator component directly after installing it, you can start the configuration utility manually by entering the following commands:
setenv OMNIHOME /opt/OmnibusAfter the configuration utility starts, complete these steps to configure the Info Mediators component.
###############################################################
Cisco Info Center Configuration Menu
###############################################################
1. Configure Mediators
2. Help
3. Quit
Step 2 Enter 1 to configure the Mediators component.
The script displays the selected option and prompts you for confirmation.
You have Selected the following: Configure Mediators Do you want to continue (y/n) ? [y]:
Step 3 Press Return to continue or N to go back to the previous menu.
If you continue with the configuration process, and the current installation directory is not /opt/Omnibus, the script automatically links the Cisco Info Center install directory to /opt/Omnibus.
However, when /opt/Omnibus is not the current installation directory and /opt/Omnibus already exists either as a directory, file, or a link on the system, the following error message is displayed:
........ ......*** Info Center Requires Installation in /opt/Omnibus****** /opt/Omnibus already exists, ****** Create a link to /opt/Omnibus from the <install directory> ****** at the end of this configuration script ***
The configuration utility now takes you through the steps to configure the Info Mediator component and the Process Control component. These are described in the following sections:
The next part of the configuration script configures the name and port number used by the Process Control Agent. Complete these steps to configure the process control agent on the device that runs the CWM Mediator.
*** Name for the Process Agent must be alphanumeric beginning with *** a letter, must NOT exceed 11 characters and must end with _PA Name for the Process Agent [SVHOST1_PA]:
Step 2 Do one of the following:
The script validates the Process Control name and prompts you to specify the port number for Process Control:
Enter the Port Number for Process Agent [4200]:
Step 3 Do one of the following:
The script validates the availability of the port number. If the port number is in use or reserved, the following message appears:
Checking Port Number Please Wait... done
You are now ready to configure the Info Server properties.
The following section describes how to configure the Info Mediators with Cisco Info Server properties.
The next part of the configuration script configures the Info Server properties and prompts you for information required to generate the cisco.rules file. Complete these steps to configure the Info Server properties and provide rules file information.
You must now define the location of the CIC InfoServer Hostname of the Machine running the Info Server [hostname]:
Step 2 Do one of the following:
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Note The name of the Cisco Info Server can be any alphanumeric string up to eleven characters, beginning with a letter. The name is not validated by the script. It is important that you specify this properly. Valid names include: CISCO and INFOSERVER. |
The installation script attempts to ping the specified host. If the host is not reachable, the following message appears:
Trying to connect to Host <hostname>. . . Host <hostname> not reachable.
Is this the correct hostname for the Info Server (y/n) [y]:
Step 3 If the hostname that entered is correct, enter y. Otherwise, enter n and then re-enter the hostname.
You are prompted to enter the name of the Info Server:
Name for the Info Server [INFOSERVER]
Do one of the following
You are prompted for the port number for the Info Server:
Enter the Info Server Port Number [4100]:
Step 4 Do one of the following:
A prompt similar to the following appears:
Infoserver comms could not be verified. InfoServer (hostname): <hostname> InfoServer (port number) <port number> InfoServer (server name) <servername> Are you sure that the above information is correct (y/n)?
Step 5 If the configuration information displayed in the prompt is correct, enter y to accept it; otherwise enter n.
If you enter n, you are prompted again for the host name, port number, and server name.
Step 6 After you have entered and confirmed the correct configuration information, respond y to the prompt.
The following prompt appears:
Do you wish to configure automatic startup upon system boot ? (y/n)? [y]:
Do one of the following:
Step 7 The following text appears:
************************************ Info Mediators configuration menu ************************************ 1. NNM probe 2. rttrapd probe 3. syslog probe 1-3. Toggle Component S. Select All Components U. Unselect All I. Setup and Install Components H. Help Option:
Step 8 Enter the numbers that correspond to the combination of Info Mediators that you want to install.
If you select options 1 and 2, the following message appears:
1. NNM probe SELECTED 2. rttrapd probe SELECTED 3. syslog probe
Step 9 After you have selected the Info Mediators to configure, enter I to proceed with the installation.
The following messages appear:
Updating Lookup tables Generating Lookup file
Step 10 If you selected option 1 from the Info Mediators configuration menu, complete these steps.
a. Answer the following prompt:
Are you using CWM version 9.2 or higher on host "<hostname>" ? (y/n)? [y]
The CWM installation on host "hostname" is version 9.2
b. Answer the following prompts:
Are you using SWSW 9.2 or higher on the BPX/IGX monitored by CWM on host "hostname"? (y/n)? [y] Are you using any MGX 8850? -OR- Firmware 5.0x on any MGX monitored by CWM on host "hostname"? (y/n)? [y]
CIC 2.0 will be configured to support the following:
:-CWM 9.2 on host "hostname"
:-SWSW 9.2 or higher on BPX/IGX
:-MGX 8850 or Firmware 5.0 on at least one MGX
Is this correct? (y/n)? [y]
c. Enter y to confirm the configuration information; otherwise, enter n.
Step 11 If you selected option 2 from the Info Mediators configuration menu, complete these steps.
a. Answer the following prompt:
****Configuring the rttrapd mediator to register with the RTM Proxy****
IP address of rttrapd mediator host machine[IP_address]
b. Enter the IP address of the machine where the RTtrapd Info Mediator will run
Port number to run the rttrapd mediator[4000]:
c. Enter the port number on which to run the RTtrapd Info Mediator.
done.. nnm6 Mediator configured ... rttrapd Mediator configured CIC 2.0 has been successfully configured
You have now completed configuration of the Info Mediators component.
This sections describes installation of the Syslog Trap Generator component. Installing the Syslog Trap Generator involves these steps:
Complete these steps to mount the CD-ROM
Step 2 Log in as user root.
Step 3 The CD-ROM should mount automatically when running the Solaris Volume daemon (vold) as /cdrom/infocenter. If this daemon is not running, issue the following command:
host# /etc/init.d/volmgt startor mount the CD-ROM with the following command:
host# mount -o ro -F hsfs </dev/dsk/device> /cdrom/infocenterwhere </dev/dsk/device> is the CD-ROM drive device entry.
Complete these steps to run the installation script and install the Syslog Trap Generator component.
For example, if the CD-ROM is mounted in the /cdrom/infocenter directory, specify the following command:
host# cd /cdrom/infocenter
Step 2 Enter the following to start the Info Center installation script.
host# ./OINSTALL
1. Discovering existing InfoCenter installations
If no existing Cisco Info Center installation exists, the following message appears:
No InfoCenter installations found, is this correct (y/n)? [y]
If an existing Cisco Info Center installation is found, a message similar to the following appears:
InfoCenter version 1.2 found in /opt/Omnibus.
Step 3 Do one of the following:
The main installation menu appears. This menu allows you to choose the components that you want to install.

Step 4 If you want to change the default installation directory (/opt/Omnibus), enter C and then enter the directory path for where you want to install Cisco Info Center.
Step 5 Enter the number for each component for the multi-system architecture:
1. Desktop 2. Gateway 3. Licensing 4. Process Control SELECTED 5. Mediators SELECTED 6. InfoServer 7. Java support 8. Wave 9. Syslog Trap Generator SELECTED 10. Policy Manager
The installation program installs the selected components.
The following message appears:
Installation complete
You have now completed installation of the Syslog Trap Generator component.
After installing the Syslog Trap Generator component complete the steps to configure the component. Configuring the STG consists of two steps:
The following sections describe each of these tasks.
The configuration utility (nco_config) starts automatically if you respond y for "yes" when the installation program displays the following prompt:
Do you wish to configure the install now (y/n)? [y]
If you did not configure the Info Mediator component directly after installing it, you can start the configuration utility manually by entering the following commands:
host# setenv OMNIHOME /opt/OmnibusAfter the configuration utility starts, complete these steps to configure the Info Mediators component
###############################################################
Cisco Info Center Configuration Menu
###############################################################
1. Configure CWM Mediators
2. Help
3. Quit
The script displays the selected option and prompts you for confirmation.
Step 2 Enter 1 to configure the CWM Info Mediators.
The following message appears.
You have Selected the following: Configure Mediators Do you want to continue (y/n) ? [y]:
Step 3 Press Return to continue or N to go back to the previous menu.
If you continue with the configuration process, and the current installation directory is not /opt/Omnibus, the script automatically links the Cisco Info Center install directory to /opt/Omnibus.
However, when /opt/Omnibus is not the current installation directory and /opt/Omnibus already exists either as a directory, file, or a link on the system, the following error message is displayed:
........ ......*** Info Center Requires Installation in /opt/Omnibus****** /opt/Omnibus already exists, ****** Create a link to /opt/Omnibus from the <install directory> ****** at the end of this configuration script ***
The configuration utility now takes you through the steps to configure the Info Mediator component and the Process Control component. These are described in the following sections:
The next part of the configuration script configures the name and port number used by the Process Control Agent. Complete these steps to configure the process control agent on the device that runs the CWM Mediator.
*** Name for the Process Agent must be alphanumeric beginning with *** a letter, must NOT exceed 11 characters and must end with _PA Name for the Process Agent [SVHOST1_PA]:
Step 2 Do one of the following:
The script validates the Process Control name and prompts you to specify the port number for Process Control:
Enter the Port Number for Process Agent [4200]:
Step 3 Do one of the following:
The script validates the availability of the port number. If the port number is in use or reserved, the following message appears:
Checking Port Number Please Wait... done
You are now ready to configure the Info Server properties.
The following section describes how to configure the Info Mediators with Cisco Info Server properties.
The next part of the configuration script configures the Info Server properties and prompts you for information required to generate the cisco.rules file. Complete these steps to configure the Info Server properties and provide rules file information.
You must now define the location of the CIC InfoServer Hostname of the Machine running the Info Server [hostname]:
Step 2 Do one of the following:
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Note The name of the Cisco Info Server can be any alphanumeric string up to eleven characters, beginning with a letter. The name is not validated by the script. It is important that you specify this properly. Valid names include: CISCO and INFOSERVER. |
The installation script attempts to ping the specified host. If the host is not reachable, the following message appears:
Trying to connect to Host <hostname>. . . Host <hostname> not reachable.
Is this the correct hostname for the Info Server (y/n) [y]:
Step 3 If the hostname that entered is correct, enter y. Otherwise, enter n and then re-enter the hostname.
You are prompted to enter the name of the Info Server:
Name for the Info Server [INFOSERVER]
Do one of the following
You are prompted for the port number for the Info Server:
Enter the Info Server Port Number [4100]:
Step 4 Do one of the following:
You are prompted to confirm the selection that you made.
Step 5 If the displayed information is correct, enter y to accept your choices.
You are now ready to configure the Info Mediator used by the STG.
Step 6 The following text appears:
************************************ Info Mediators configuration menu ************************************ 1. NNM probe 2. rttrapd probe 3. syslog probe 1-3. Toggle Component S. Select All Components U. Unselect All I. Setup and Install Components H. Help Option:
Step 7 Enter 2 to select the RTtrapd Info Mediator.
The script indicates the selection that you have made:
1. NNM probe 2. rttrapd probe SELECTED 3. syslog probe
Step 8 Enter I to proceed with the installation.
The following message appears:
*** Configuring the rttrapd mediator to register with the RTM Proxy ***
Step 9 Complete these steps.
a. Answer the following prompt:
IP address of rttrapd mediator host machine[IP_address]
b. Enter the IP address of the machine where the RTtrapd Info Mediator will run
Port number to run the rttrapd mediator[4000]:
c. Enter the port number on which to run the RTtrapd Info Mediator.
done.. rttrapd Mediator configured CIC 2.0 has been successfully configured
You have now completed configuration of the Syslog Trap Generator component.
Complete these steps to edit the nodeinfo.dat file.
Step 2 Locate the nodeinfo.dat file in the /opt/Omnibus/stg/stg directory.
Step 3 Edit the file to add entries for each network note that you want the STG to monitor.
The nodeinfo.dat contains sample entries that have been inserted as comment lines to show you the format for node information entries. The sample entries show the format for entries for Cisco 3810 devices and for Route Processor Module (RPM) cards installed in MGX 8850 wide-area switches.
Example 3-1 shows the example entries that are provided in the file.
# Entry for a 3810. #ipAddress=x.x.x.x nodeName=3810-11 iosVersion=12.05 # Entry for an RPM card #ipAddress=x.x.x.x nodeName=RPM-12 ios
Example 3-2 shows an example of actual entries for each type of device.
# An entry for 3a 810. ipAddress=209.165.000.224 nodeName=3810-11 iosVersion=12.05 # Entry for an RPM card ipAddress=209.165.201.30 nodeName=RPM-12 iosVersion=12.05 parentNodeIPAddress=209.165.201.0 parentNodeName=MGX-12 parentSlotNum=3
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Note The nodeName entry should not contain the domain name for the node. For example, RPM-12@acme.com is not allowed. If you specify a domain name, erroneous events will be generated. |
Step 4 When you are done changing the file, save your changes.
Once you have configured the STG component, you can proceed to start the NCO_PA process.
Before you install the Policy Manager component, make sure that you have an active installation of the Cisco MPLS VPN Solution product on your network.
Complete these steps to mount the CD-ROM.
Step 2 Insert the CD-ROM into your computer's CD-ROM drive.
Step 3 The CD-ROM should mount automatically if you are running the Solaris Volume daemon (vold) as /cdrom If this daemon is not running, issue the following command to start it:
host# /etc/init.d/volmgt startOr, mount the CD-ROM with the following command:
host# mount -o ro -F hsfs </dev/dsk/device> /cdromwhere </dev/dsk/device> is the CD-ROM drive device entry.
Complete these steps to run the Cisco Info Center installation program to install Policy Manager.
Step 2 Change directory to the directory where you mounted the CD-ROM.
For example, if the CD-ROM is mounted in the /cdrom/infocenter directory, specify the following command:
host# cd /cdrom/infocenterStep 3 Enter the following to start the Info Center installation script.
1. Discovering existing InfoCenter installations
If no existing Cisco Info Center installation exists, the following message appears:
No InfoCenter installations found, is this correct (y/n)? [y]
If an existing Cisco Info Center installation is found, a message similar to the following appears:
InfoCenter version 1.2 found in /opt/Omnibus.
Step 4 Do one of the following:
The main installation menu appears. This menu allows you to choose the components that you want to install.

Step 5 If you want to change the default installation directory (/opt/Omnibus), enter C and then enter the directory path for where you want to install Cisco Info Center.
Step 6 Enter the number for each component for the multi-system architecture:
1. Desktop 2. Gateway 3. Licensing 4. Process Control SELECTED 5. Mediators 6. InfoServer SELECTED 7. Java support 8. Wave 9. Syslog Trap Generator 10. Policy Manager SELECTED
Step 7 If you want to install the Licensing component on this host, enter 3 to select the Licensing component.
Step 8 If you want to install the Syslog Trap Generator on this host, enter 9 to select the Syslog Trap Generator component and enter 5 to select the Info Mediators component.
Step 9 If you have purchased a license for the Gateway component, enter 2 to select the Gateway component.
Step 10 If you make a mistake in selecting components, enter U to deselect all components and then re-enter the selection numbers for the components that you want to install.
Step 11 Enter I to install the selected components.
The installation program installs the selected packages.
The installation process is now complete.
Configuration of the Policy Manager component involves the following steps:
This section describes how to run the nco_config configuration utility to configure Policy Manager and the Info Server running on the Policy Manager host.
Before you start the configuration utility, make sure that:
The configuration utility (nco_config) starts automatically if you respond y for "yes" when the installation program displays the following prompt:
Do you wish to configure the install now (y/n)? [y]
If you did not configure the Info Mediator component directly after installing it, you can start the configuration utility manually by entering the following commands:
host# setenv OMNIHOME /opt/OmnibusAfter the configuration utility starts, complete these steps to configure the Info Server and Policy Manager components.
##################################################################
Cisco Info Center Configuration Menu
##################################################################
1. Configure Info Server
2. Help
3. Quit
Select one of the above options :
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Note Configuration options reflect only those configurable options installed on the host. |
Step 2 Enter 1to configure the Info Server.
The script displays the selected option and prompts you for confirmation.
You have Selected the following Info Center Components to be configured
Configure Info Server
Do you want to continue (y/n)? [y]:
Step 3 Press Return to continue or specify N, then press Return to go back to the previous menu.
If you continue with the configuration process and the current installation directory is not /opt/Omnibus, the script automatically links the Cisco Info Center install directory to /opt/Omnibus.
However, when /opt/Omnibus is not the current installation directory and /opt/Omnibus already exists, either as a directory, file, or a link on the system, the following error message is displayed:
........ ......*** Info Center Requires Installation in /opt/Omnibus****** /opt/Omnibus already exists, ****** Create a link to /opt/Omnibus from the <install directory> ****** at the end of this configuration script ***
The configuration utility now takes you through the steps to configure the Info Server component and the Process Control component. These are described in the following sections:
Complete these steps to configure the Process Control Agent properties.
*** Name for the Process Agent must be alphanumeric beginning with ****** a letter, must NOT exceed 11 characters and must end with _PA ***Enter the Port Number for Process Agent [NCO_PA]
Step 2 Do one of the following:
NCO_PA, press Return.
_PA.
The script validates the Process Control name and prompts you to specify the port number for the Process Control:
Enter the Port Number for Process Agent [4200]:
Step 3 Do one of the following:
The script validates the availability of the port number and also ensures the specified port number is not the port number selected for the Cisco Info Server. If the port number is in use or reserved, the following text is displayed:
Checking Port Availability Please Wait...Port Number [4200] is already in use...Checking Port Number 4201Enter the Port Number for the Info Server Process Agent [4201]
The script automatically increments the port number and checks for port availability. It continues to do so until a free port is available and prompts you to accept the new port number.
Step 4 Press Return to accept the unused port number. The following text is displayed:
You are now ready to specify the Info Server properties.
Complete these steps to configure the Info Server properties.
You must now define the location of the CIC Info Server*** Name for the Info Server must be alphanumeric beginning with****** a letter and up to 11 characters long***Name for the Info Server [INFOSERVER]
Step 2 Do one of the following:
The script converts any lowercase characters that you enter to uppercase and informs you of the converted Cisco Info Server name.
After you enter a valid Cisco Info Server name the following prompt appears:
Enter the Port Number for the Info Server [4100]:
Step 3 Do one of the following:
The script validates the availability of the port and informs you when the port number you specified is already in use or is a reserved port. This process may take a few seconds. If the port number is in use or reserved, the following message is displayed:
Checking Port Availability Please Wait...Port Number [4100] is already in use...Checking Port Number 4101Enter the Port Number for the Info Server [4101]
The script automatically increments the port number and checks for port availability. It continues to do so until a free port is available and prompts you to accept this new port number.
Step 4 Press Return to accept the unused port number.
If there is an existing configuration for an Info Server with the specified name, the following prompt appears:
An Info Server named <servername> already exists. Do you want to keep the existing data?: (y/n)? [y]
Step 5 If you want to keep the existing configuration, enter y; otherwise enter n.
If you respond n to discard the existing configuration, the following messages appear:
Generating the databases files... Info Server <servername> created Updating /etc/services file ...
The following prompt appears:
Do you wish to configure automatic startup upon system boot ? (y/n)? [y]
Step 6 If you want the Info Server to start automatically when the host is booted, enter y; otherwise enter n.
The following prompt appears:
Would you like to configure Policy Manager now (y/n)? [y]
Step 7 Enter y.
The following prompt appears:
Please enter the name of the VPN Solutions Center host:
Step 8 Enter the hostname of the host that is running the Cisco MPLS VPN Solutions application.
The following message appears:
Configuring Policy Manager to use VPN Solutions Center host <hostname>
The script validates the information that you have entered, displays your selections, and prompts you to confirm the configuration:
Infoserver (hostname): hostnameInfoserver (port number) port_numberInfoserver (server name) Infoserver_nameAre you sure the above information is correct? (y/n)? [y]
Step 9 If the displayed information is correct, enter y to accept it.
You are now ready to the Info Mediator properties for Policy Manager.
Complete these steps to configure the Info Mediator properties for Policy Manager.
Will this Info Server receive events from CWM or STG (y/n)? [y]:
Step 2 Enter y.
The following messages and prompts appear:
*** Configuring Process Control on Info Server Machine requires *** *** Properties of the Process Control on the CWM or STG Machine *** Configuring Info Server Process Control with CWM or STG Process Control...
You are prompted for the name of the CWM or STG host:
Enter Name of the CWM or STG Host:
Step 3 Enter the name of the host that is running the Syslog Trap Generator component.
The script pings the specified host. If the ping is successful, the following message appears:
Trying to ping Host [hostname] ... OK
The following prompt appears:
Enter the Name for the Process Control on the CWM or STG Machine [SVHOST1_PA]:
Step 4 Enter the process control name that will be used on the STG host.
You are prompted for the port number that process control will use on the STG host:
Enter the Port Number for the Process Control on the CWM or STG Machine [4200]:
Step 5 Enter the number of the process control port for the STG host.
The following message appears:
Primary: [hostname] [port_number]
where hostname is the name of the host you specified and port_number is the STG process control port number that you specified.
The following prompt appears:
Will this Info Server receive events from any other CWM or STG Mediators (y/n) ? [n]:
Step 6 If the Info Server will receive events from additional CWM or STG systems, enter y; otherwise, enter n.
If you enter y, you are prompted for hostnames and process control information for the other hosts.
Step 7 If you entered y, respond to the prompts that appear and specify the requested hostname and process control information.
The following message appears
CIC 2.0 has been successfully configured
The nco_config portion of Policy Manager configuration is now complete.
After you have run the nco_config utility to configure Policy Manager and the Info Server running on the Policy Manager host, complete these steps to complete the configuration:
Before you configure the STG host to support Policy Manager, complete these steps on the host that is running the MPLS VPN Solution product.
Step 2 Change directory to the ORBIXADM/bin directory.
Step 3 Enter the following command:
chmodit NS i+allStep 4 Log in as the VPNADM user.
Step 5 Change directory to the ORBIXADM/bin directory.
Step 6 Enter the following command:
chmodit VpnInvServer i+all
At the Policy Manager host, complete these steps to start the Policy Manager application.
Step 2 Enter the following commands to start licensing for Policy Manager:
setenv IMPACT_HOME /opt/Omnibus/polmgrThe nci_license utility runs and generates a server license code. This code appears on the console display.
Step 3 Email Micromuse Technical Support and include the server license code and hostname in your email.
The email address is as follows:
Micromuse Technical Support will email you a feature key and a license key.
Step 4 Press Return.
Step 5 The following prompt appears:
Enter the feature code (press <Enter> to exit):
Step 6 Enter the feature key that you received in the email.
The following prompt appears:
Enter the license key:
Step 7 Enter the license key:
You can now start Policy Manager.
Step 8 Enter the following command to start Policy Manager
cd /opt/Omnibus/plmgr/binPolicy Manager starts.
Step 9 Issue the following command to verify that Policy Manager is running:
/usr/ucb/ps -auxwwwwww | grep nci
Complete these steps to configure the STG host for Policy Manager Support.
where n is the number of the PA process that you specified during Info Mediator
Step 2 At the STG host, enter the following commands to generate an MPLS lookup table:
cd /opt/Omnibus/utils/install/polmgr/binThe script generates an MPLS lookup table.
You have now completed configuration of the Policy Manager component.
Installing the CWM Mediators involves these steps:
Step 2 Insert the CD-ROM into the CD-ROM drive.
Step 3 The CD-ROM should mount automatically if you are running the Solaris Volume daemon (vold) as /cdrom/infocenter. If this daemon is not running, issue the following command to start it:
host# /etc/init.d/volmgt startOr, mount the CD-ROM with the following command:
host# mount -o ro -F hsfs </dev/dsk/device> /cdromwhere </dev/dsk/device> is the CD-ROM drive device entry.
On each workstation where you will run an Admin Desktop, complete these steps to run the installation program.
Complete these steps to run the Cisco Info Center installation program.
For example, if the CD-ROM is mounted in the /cdrom/infocenter directory, specify the following command:
host# cd /cdrom/infocenterStep 2 Enter the following to start the Info Center installation script.
host# ./OINSTALLThe following message appears:
1. Discovering existing InfoCenter installations
If no existing Cisco Info Center installation exists, the following message appears:
No InfoCenter installations found, is this correct (y/n)? [y]
If an existing Cisco Info Center installation is found, a message similar to the following appears:
InfoCenter version 1.2 found in /opt/Omnibus.
Step 3 Do one of the following:
The main installation menu appears. This menu allows you to choose the components that you want to install.

Step 4 If you want to change the default installation directory (/opt/Omnibus), enter C and then enter the directory path for where you want to install Cisco Info Center.
Step 5 Enter 1 to select the Desktop component.
The display indicates the components that you have selected:
1. Desktop SELECTED 2. Gateway 3. Licensing 4. Process Control 5. Mediators 6. InfoServer 7. Java support 8. Wave 9. Syslog Trap Generator 10. Policy Manager
The installation process is now complete.
After installation, you must configure the Cisco Info Admin desktop.
If you did not configure the Admin Desktop component directly after installing it, you can start the configuration utility manually by entering the following commands:
host# setenv OMNIHOME /opt/OmnibusAfter the configuration utility starts, complete these steps to configure the Info Server and Policy Manager components.
#################################################################
Cisco Info Center Configuration Menu
##################################################################
1. Configure Info Admin Desktop
2. Help
3. Quit
Select one of the above options :
Step 2 Select Option 1.
The script displays the selected option and prompts you for confirmation.
You have Selected the following:
Configure Info Admin Desktop
Do you want to continue (y/n) ? [y]:
Step 3 Press Return to continue or specify N, then press Return to go back to the previous menu.
When you continue with the configuration process, if the current installation directory is not /opt/Omnibus, the script automatically links the Cisco Info Center install directory to /opt/Omnibus.
However, if /opt/Omnibus is not the current installation directory and /opt/Omnibus already exists, either as a directory, file, or a link on the system, the following error message is displayed:
*** Info Center Requires Installation in /opt/Omnibus****** /opt/Omnibus already exists, ****** Create a link to /opt/Omnibus from the <install directory> ****** at the end of this configuration script ***
You are prompted to enter the hostname of the host that is running the Info Server.
You must now define the location of the CIC InfoServer []:
Step 4 Enter the hostname of the machine where the Info Server is installed.
The installation script pings the specified host. If the host is not reachable, the following message appears.
Trying to ping Host <hostname>... Host <hostname> is not reachable.Is this the correct host for the Info Server (y/n) [y]:
Step 5 Press Return to accept the specified hostname or N to go back to the previous text.
You are prompted for the name of the Info Server to connect to:
Name of the Info Server to connect [INFOSERVER]:
Step 6 If the Cisco Info Server is already configured, specify the name of the Cisco Info Server. Otherwise, select the default name.
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Note The name of the Cisco Info Server can be any alphanumeric string up to eleven characters, beginning with a letter. The name is not validated by the script, therefore, it is important that you specify this name properly. Valid names include: CISCO and INFOSERVER. |
You are prompted for the port number of the Info Server.
Enter the Info Server Port Number [4100]:
Step 7 If the Cisco Info Server is already configured, specify the port number of the Cisco Info Server. Otherwise, select the default port.
The following message appears:
InfoServer remote comms OK
Adding its entry to omni.dat . . . done Remote InfoServer comms complete
Installation and configuration of the Info Desktop is now complete.
To run the installed components, you must obtain license for each component and start licensing.
For detailed instructions on implementing licensing, refer to the following sections in "Overview of Installation and Configuration."
After you have installed and configured the various Info Center components, complete these steps to start the components.
Step 2 Copy the license keys that you have received from Micromuse to the /opt/Omnibus/etc directory on the host where the Licensing component is installed.
Step 3 On the host where you have installed licensing enter the following commands to start the license server:
setenv OMNIHOME /opt/OmnibusStep 4 Enter /usr/bin/ps -ef | grep elmd to make sure that the license server is running
Step 5 Enter the following commands to set the environment variables for CIC.
setenv OMNIHOME /opt/OmnibusStep 6 Enter the following command to start the default Info Server:
./nco_padStep 7 Enter the following command to start up the Info Mediators.
./nco_pad -name SVHOSTn_PAwhere n is the number of the PA process that you specified during Info Mediator
Step 8 Enter /usr/bin/ps -ef | grep nco to make sure that the processes shown in Table 3-1are running, if installed
| CIC 2.0 Services | Process Name |
|---|---|
Object Server | /opt/Omnibus/bin/solaris2/nco_objserv |
Process Control | /opt/Omnibus/bin/solaris2/nco_pad |
CWM 9.2.04-9.2.05 Mediator | /opt/Omnibus/probes/solaris2/nco_p_rttrapd |
HPOV Mediator | /opt/Omnibus/probes/solaris2/nco_p_nnm5 |
Syslog Mediator | /opt/Omnibus/probes/solaris2/nco_p_syslog |
STG | /opt/Omnibus/stg/bin/cic_SNMPAgent /opt/Omnibus/stg/bin/cic_snmpd |
for STG | /opt/Omnibus/stg/bin/cic_RtmProxy -v -L2 /opt/Omnibus/stg/bin/cic_watch_rtmd |
for STG | /opt/Omnibus/stg/bin/cic_stg_5.7 -s /opt/Omnibus/stg/bin/cic_watch_stgd |
Complete these steps to start the Policy Manager application
Step 2 Enter the following command to start licensing for Policy Manager
./nci_licenseStep 3 Issue the following commands to start Policy Manager
cd /opt/Omnibus/polmgr/binThe Policy Manager application starts.
Step 4 At the Policy Manager host, complete these steps:
a. Change directory to the /utils/install/polmgr/bin directory.
b. Enter the following command:
c. Change directory to the /opt/Omnibus/probes directory.
d. Enter the following command to restart the RTtrapd Info Mediator:
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Posted: Tue Jun 13 16:32:02 PDT 2000
Copyright 1989 - 2000©Cisco Systems Inc.