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Table of Contents

Cisco Info Admin Desktop Reference

Cisco Info Admin Desktop Reference

This appendix contains reference information on desktop tools. It also contains information about editing the connections file that is used to create communications information.

It contains the following sections:

Java Support Reference

This section lists the menu options for the Java Applet Configuration Editor (JACE) and command line utilities for the Java background process.

JACE Command Line Utility

JACE can be started with the jace command.

Syntax

jace -template <string> -props <string> -host <string> -port <string> -help -version

Command Line Options


Table B-1: JACE Command Line Options
Option/Parameter Description

-template <string>

Sets the name of the template file to use. The template file contains the settings for a configuration.

-props <string>

Sets the properties file.

-host <string>

Specifies the name of the host to connect to. When not specified, defaults to NCOMS.

-port <string>

Sets the properties file name.

-help

Displays help on JACE command line options and exits.

-version

Displays version information and exits.

JACE Menus


Table B-2: Java Applet Configuration Editor Menu Options
Menu Submenu Action

File

Import Configuration

Imports a configuration file and displays the configuration information in the JACE display.

File

Export Configuration

Exports the configuration information to a file. The recommended file extension is .jace.

JELD Command Line Utility

The Java background process can be started with the jeld command.

Syntax

jeld -host <string> -port <string> -listenport <string> -logdir <string> -logfile <string> -props <string> -help -version

Command Line Options


Table B-3: Java Background Process Command Line Options
Option/Parameter Description

-host <string>

Specifies the name of the host where the Info Server is located.

-port <string>

Specifies the port setting for the Info Server.

-listenport <string>

Sets the port number.

-logdir <string>

Sets the directory where the log file is located.

-logfile <string>

Specifies the name of the log file.

-props

Sets the properties file name.

-help

Displays Help on jeld command line options and exits.

-version

Displays version information and exits.

User Administration Reference

User administration is part of the configuration manager tool.

Users Tab Menus

Table B-4 lists the menu options for the Users tab of the Configuration Manager window.


Table B-4: User Administration Menu Options
Menu Submenu Short Cut Description

File

Exit

Exits Configuration Manager.

User

New

Opens the New User window.

User

Edit

Opens the Edit User window

User

Security Level

Opens a pull down list allowing the security level to be seen and changed.

User

Allow ISQL

Allows the user to login to the Info Server using the SQL Interactive Interface.

User

Restrict Events

Makes the Info Server to apply the restriction filter entered for the user.

User

Edit Restriction Filter

Opens the Filter Builder window to allow you to edit the restriction filter.

User

Edit Groups

Opens the Edit Group window.

User

Add to Group

Opens a list of groups and adds the selected user to the chosen group.

View

Normal users

Control + N

Toggle button to enable or disable the display of normal users in the user list. (Enabled by default).

View

Administrators

Control + A

Toggle button to enable or disable the display of administrators in the user list. (Enabled by default).

View

Super Users

Control + S

Toggle button to enable or disable the display of super users in the user list. (Enabled by default).

View

`Nobody' User

Control + O

Toggle button to enable or disable the display of the nobody user in the user list. (Disabled by default).

View

Refresh Users

Control + R

Refreshes the Configuration Manager window.

Users Tab Buttons

Table B-5 lists the button options for the Users tab of the Configuration Manager window.


Table B-5: User Administration Menu Options
Button Description

Opens the New User window.

Opens the Edit User window.

Deletes the selected user.

Opens the Edit Group window.

Opens the System Users window.

User Groups Window Menus

Table B-6 lists the menu options for the Groups window.


Table B-6: User Administration Menu Options
Menu Submenu Short Cut Description

Group

New

Opens the New Group window.

Group

Rename

Renames the user group.

Group

Close

Exits the User Groups window.

View

Refresh Groups

Control + R

Refreshes the Groups window.

User Groups Window Buttons

Table B-7 lists the button options for the Groups window.


Table B-7: User Administration Menu Options
Button Description

Opens the New Group window.

Renames the user group.

Deletes the selected group or user within a group.

Rename a member within a group.

Automation Configuration Reference

The automation configuration is part of the configuration manager tool. The command line options can be found in the "Configuration Manager" section.

Automations Tab Menus

Table B-8 lists the menu options for the Automations tab of the Configuration Manager window.


Table B-8: Automations Tab Menu Options
Menu Submenu Short Cut Description

File

Import

Displays the standard file manager window to allow the automation file to be selected and imported.

File

Export

Displays the Export Automations window to allow the selection of triggers and actions for export.

File

Exit

Control + Q

Exits the Configuration Manager window.

Trigger

New

Opens the New Trigger window.

Trigger

Edit

Opens the Edit Trigger window.

Trigger

Rename

Opens a Rename Trigger window.

Trigger

Copy

Opens a Copy Trigger window.

Trigger

Delete

Deletes the selected trigger.

Trigger

Active

Toggles the trigger enable option for the selected trigger.

Trigger

Set Ascent Action

Opens a list of actions. When an action is selected it is added to the chosen trigger as an ascent action.

Trigger

Set Descent Action

Opens a list of actions. When an action is selected it is added to the chosen trigger as an descent action.

Trigger

Test Trigger

Test the selected trigger.

Trigger

Edit Actions

Opens the Actions window.

View

Refresh Triggers

Updates the Automation tab of the Configuration Manager window.

Automations Tab Buttons

Table B-9 lists the button options for the Automations tab of the Configuration Manager window.


Table B-9: Automations Tab Buttons
Button Description

Opens the New Trigger window.

Opens the Edit Trigger window.

Deletes the selected trigger.

Opens the Actions window.

Actions Window Menus

Table B-10 lists the menu options for the Actions window.


Table B-10: Actions Window Menu Options
Menu Submenu Short Cut Description

File

Import

Displays the standard file manager window to allow the action to be selected and imported.

File

Export

Displays the Export Actions window to allow the actions of triggers and actions for export.

File

Exit

Control + Q

Closes the Actions window.

File

Close

Displays the Export Actions window to allow the actions of triggers and actions for export.

Action

New

Opens the New Action window.

Action

Edit

Opens the Edit Action window.

Action

Rename

Opens a Rename Action window.

Action

Copy

Control + C

Opens a Copy Action window.

Action

Clear Triggers

Clears the actions associated with the trigger.

Action

Delete

Delete

Deletes the selected action.

View

Refresh Actions

Control + R

Updates the Actions window.

Actions Window Buttons

Table B-11 lists the button options for the Actions window

.
Table B-11: Actions Window Buttons
Button Description

Opens the New Action window.

Opens the Edit Action window.

Deletes the selected action.

Automation Icons

Table B-12 describes the icons that may appear beside a trigger or an action. The trigger icons appear in gray if the trigger is not active.


Table B-12: Automation Icons
Icon Description Icon Description

An ascending action is identified by a blue upward pointing triangle.

An descending action is identified by a red downward pointing triangle.

An active ascending action is identified by a blue upward pointing triangle with a flash.

An active descending action is identified by a red downward pointing triangle with a flash.

Internal Action Enabled.

External Action Enabled.

Both Internal and External Actions Enabled.

Action Disabled.

Edge Trigger. Once only execution mode.

Edge Trigger. For each matched row execution mode.

Level Trigger. Once only execution mode.

Level Trigger. For each matched row execution mode.

Delayed Edge Trigger. Once only execution mode.

Delayed Edge Trigger. For each matched row execution mode.

Delayed Level Trigger. Once only execution mode.

Delayed Level Trigger. For each matched row execution mode.

.

Info Server Properties Configuration Reference

The Info Server Properties configuration is part of the Configuration Manager window. The command line options can be found in the "Configuration Manager" section.

Properties Tab Menus

Table B-13 lists the menu options for the Properties tab of the Configuration Manager window.


Table B-13: Properties Tab Menu Options
Menu Submenu Short Cut Description

File

Exit

Control + Q

Exits the Configuration Manager window.

Properties

Set Property

Toggles a boolean property between true and false.

Properties

Edit Property

Opens a window to allow a new integer value to the entered for a property.

Properties

Save as Defaults

Instructs the Info Server to save its property settings to the .props file.

View

Refresh Properties

Control + R

Refreshes the Properties tab.

Properties Tab Buttons

Table B-14 lists the button options for the Properties tab of the Configuration Manager window.


Table B-14: Properties Tab Button Options
Button Description

Toggles a boolean property between true and false.

Opens a window to allow a new integer value to the entered for a property.

Instructs the Info Server to save the current property settings to the .props file.

Menus and Tools Configuration Reference

The menus and tools configuration is part of the configuration manager tool. The command line options can be found in the "Configuration Manager" section.

Menus Tab Menus

Table B-15 lists the menu options for the Menus tab of the Configuration Manager window.


Table B-15: Menus Tab Menu Options
Menu Submenu Short Cut Description

File

Exit

Control + Q

Exits the Configuration Manager window.

Menu

New Tool

Opens the New Tools window or a drop down list of existing tools.

Menu

New Separator

Adds a separator at the bottom of the selected menu.

Menu

New Sub-Menu

Opens the Menu Name window. The new sub menu will be added to the bottom of the selected menu.

Menu

Edit

Opens the Edit Tool window for the selected tool.

Menu

Rename

Used to rename a selected sub menu or rename the menu item name of a selected tool.

Menu

Cut

Control + C

Copies the selected menu item to the clipboard and removes the item from its current menu.

Menu

Copy

Control + V

Copies the selected menu item to the clipboard and leaves the item in its current menu.

Menu Submenu Short Cut Description

Menu

Paste

Pastes the item on the clipboard to the selected menu.

Menu

Delete

Deletes the selected menu item.

Menu

Edit Tools

Opens the Tools window.

Menu

Edit Prompts

Opens the Prompt Definitions window.

View

Refresh Menus

Control + R

Refreshes the Properties tab.

Menus Tab Buttons

Table B-16 lists the button options for the Menus tab of the Configuration Manager window.


Table B-16: Menus Tab Button Options
Button Description

Opens a pull down list with the options to create a new tool, a new sub-menu and a new separator.

Opens the Edit Tool window.

Deletes the selected menu item.

Cuts the selected menu item to the clipboard and removes the item from its current menu.

Copies the selected menu item to the clipboard and leaves the item in its current menu.

Pastes the item on the clipboard to the selected menu.

Moves the selected menu item to the top of the menu.

Moves the selected menu item one position up the menu.

Moves the selected menu item to the bottom of the menu.

Moves the selected menu item one position down the menu.

Applies a group filter to the menu items visible in the Menus tab.

Applies a class filter to the menu items visible in the Menus tab.

This opens popup menu based on the content of the selected menu and the current filter selection.

This opens the Tools window.

This opens the Prompt Definition window.

Tools Window Menus

Table B-17 lists the menu options for the Tools window.


Table B-17: Tools Window Menu Options
Menu Submenu Short Cut Description

Tool

New

Opens the New Tool window.

Tool

Edit

Opens the Edit Tool window.

Tool

Enable

Enables the currently selected tool.

Tool

Rename

Opens the Rename Tool window.

Tool

Copy

Opens the Copy Tool window.

Tool

Delete

Deletes the currently selected tool.

Tool

Edit Prompts

Opens the Prompt Definitions window.

Tool

Paste

Pastes a copy of the tool.

Tool

Close

Exits from the Tools window.

View

Refresh Tools

Control + R

Refreshes the Tools window.

Tools Window Buttons

Table B-18 lists the button options for the Tools window:


Table B-18: Tools Window Button Options
Button Description

Opens the New Tool window.

Opens the Edit Tool window.

Deletes the currently selected tool.

Opens the Prompt Definitions window.

Prompts Window Menus

Table B-19 lists the menu options for the Prompts window.


Table B-19: Prompts Window Menu Options
Menu Submenu Short Cut Description

Prompt

New

Opens an empty Prompt Definitions window.

Prompt

Edit

Opens the Prompt Definitions window with the details of the prompt selected for editing.

Prompt

Rename

Opens a Rename Tool window.

Prompt

Copy

Opens the Copy Tool window.

Prompt

Paste

Pastes from the clipboard.

Prompt

Close

Closes the Prompt Definitions window.

View

Refresh Tools

Control + R

Updates the tools list.

Prompts Window Buttons

Table B-20 lists the button options for the Prompts window

.
Table B-20: Prompts Window Button Options
Button Description

Opens a New Prompt window.

Opens the Edit Prompt window with the details of the prompt selected for editing.

Deletes the selected prompt.

New Tool Window Buttons

Table B-21 lists the buttons that appear in the New Tool and Edit Tool windows.


Table B-21: New Tool Window Button
Button Description Button Description

Select an SQL command.

Select a field from the alerts.status table.

Select a conversion.

Select from a list of internal
values.

Select from a list of available prompt names.

Open the Filter Builder window.

Select from a list of
environment variables.

Menu Icons

Table B-22 shows and describes the icons which may appear in a menu

.
Table B-22: Menu Icons
Icon Description Icon Description

Enabled Tools.
Color Red.

Tool no longer exists in the tools.actions table.

Disabled Tools.
Color Grey.

Separator.

SubMenu.

Conversions Configuration Reference

The conversions configuration is part of the configuration manager tool. The command line options can be found in the "Configuration Manager" section.

Conversions Tab Menus

Table B-23 lists the menu options for the Conversions tab of the Configuration Manager window.


Table B-23: Conversions Tab Menu Options
Menu Submenu Short Cut Description

File

Exit

Control + Q

Exits the Configuration Manager window.

Conversion

New

Opens the New Conversion window.

Conversion

Edit

Opens the Edit Conversion window.

Conversion

Delete

Deletes the selected conversion.

View

Refresh Conversions

Control + R

Updates the Conversion tab of the Configuration Manager window.

Conversions Tab Buttons

Table B-24 lists the button options for the Conversions tab of the Configuration Manager window.


Table B-24: Conversions Tab Buttons
Button Description

Opens the New Conversion window.

Opens the Edit Conversion window.

Deletes the selected conversion.

Classes Configuration Reference

The classes configuration is part of the configuration manager tool. The command line options can be found in the "Configuration Manager" section.

Classes Tab Menus

Table B-25 lists the menu options for the Classes tab of the Configuration Manager window

.
Table B-25: Classes Tab Menu Options
Menu Submenu Short Cut Description

File

Exit

Control + Q

Exits the Configuration Manager window.

Class

New

Opens the New Class window.

Class

Edit

Opens the Edit Class window.

Class

Delete

Deletes the selected class.

View

Refresh Classes

Control + R

Updates the Classes tab of the Configuration Manager window.

Classes Tab Buttons

Table B-26 lists the button options for the Classes tab of the Configuration Manager window.


Table B-26: Classes Tab Buttons
Button Description

Opens the New Class window.

Opens the Edit Class window.

Deletes the selected class.

Column Visuals Configuration Reference

The column visuals configuration is part of the configuration manager tool. The command line options can be found in the "Configuration Manager" section.

Column Visuals Tab Menus

Table B-27 lists the menu options for the Column Visuals tab of the Configuration Manager window.


Table B-27: Column Visuals Tab Menu Options
Menu Submenu Short Cut Description

File

Exit

Control + Q

Exits the Configuration Manager window.

Column Visual

New

Opens the New Column Visual window.

Column Visual

Edit

Opens the Edit Column Visual window.

Column Visual

Delete

Deletes the selected column visual.

View

Refresh Column Visuals

Control + R

Updates the Column Visuals tab of the Configuration Manager window.

Column Visuals Tab Buttons

Table B-28 lists the button options for the Column Visuals tab of the Configuration Manager window.


Table B-28: Column Visuals Tab Buttons
Button Description

Opens the New Column Visual window.

Opens the Edit Column Visual window.

Deletes the selected column visual.

Column Visual Icons

The column visual icon is designed to represent the justification of the column body and heading. The position can be left, centre or right justified.


Table B-29: Examples of Column Visual Table Field Icons
Icon Description

Title and column justified left.

Title justified center and column justified right.

Configuration Manager

This section lists the command line options for the Configuration Manager window and the help menu options for all tabs.

Command Line Options

You can start the configuration tool by selecting the Configuration button on the Cisco Info Center Conductor of from the command line by entering the nco_admin command.

The following sections describe the syntax and usage for the nco_admin command.

Syntax

nco_admin -username <string> -password <string> -server <string> -nlw -diagnostic -automations -users -properties -menus -classes -conversions -visuals -help -version -cmap

Command Line Options

Table B-30 describes the command line options for the nco_admin command.


Table B-30: Configuration Command Line Options
Option/Parameter Description

-username string

Sets the username to connect as.

-password string

Sets the password to use (not recommended to be used as it advertises the password in the UNIX systems process list).

-server string

Specifies the name of the Info Server to connect to. If not specified, defaults to NCOMS.

-nlw

Do not display the license expiry warnings.

-diagnostic

Display the extended diagnostic messages (for support only).

-cmap

Installs a private color map. Useful for displays with limited colors available.

-automations

Open the Configuration Manager window with the Automation tab displayed.

-users

Open the Configuration Manager window with the Users tab displayed.

-properties

Open the Configuration Manager window with the Properties tab displayed.

-menus

Open the Configuration Manager window with the Menus tab displayed.

-classes

Open the Configuration Manager window with the Classes tab displayed.

-conversions

Open the Configuration Manager window with the Conversions tab displayed.

-visuals

Open the Configuration Manager window with the Column Visuals tab displayed.

-help

Displays help text on the command line options in configuration and exits.

-version

Displays version information on configuration and exits.

Help Menus

Table B-31 lists the menu options for all of the tabs in the Configuration Manager window on UNIX systems:

.
Table B-31: Configuration Manager Help Menu Options
Menu Submenu Short Cut Description

Help

On Context

Shift + Help

Opens the help page for the current tab.

Help

On Help

Displays help on help.

Help

On Keys

Displays help on keyboard short-cuts.

Help

Index

Displays an index to help.

Help

On Version

Displays a window with information about this version of Configuration Manager window.

Objective View Editor Reference

This section provides reference information on the objective view editor.

Main Window Menu


Table B-32: Objective View Main Window Menu Options
Menu Submenu Short cut Description

File

New

Allows you to clear the map book and start a new map.

File

Open

Displays a file selection dialog to allow the loading of an existing objective view map book.

File

Save

Saves the current map book. If no map book is in use, a file selection dialog is displayed and you are prompted to save the file under a new filename.

File

Save As

Displays a file selection dialog to allow saving of the current map book with a new name.

File

Exit

Exits the objective view editor.

Tools

The main objective view editor Tools menu.

Only available if the administrator has created that menu. Designed for site specific options.

Help

On Context

Shift + F1

Changes the cursor to a question mark. The user can then click on any item in the objective view editor program and objective view editor will attempt to display help on that item.

Help

On Help

Displays help on help.

Help

On Keys

Displays help on keyboard short-cuts.

Help

Index

Displays an index to help.

Help

Tutorial

Displays a tutorial help page on using objective view editor.

Help

On Version

Displays a window with information about this version of objective view editor.

Editor Window Menu


Table B-33: Objective View Editor Window Menu Options
Menu Submenu Short cut Description

File

Closes

Closes the Objective View Map Editor window.

Edit

Delete

Deletes all currently selected symbols.

Edit

Select All

Control + /

Selects all symbols on the current layer.

Edit

Deselect All

Control + \

Deselects any currently selected symbols.

Edit

Group

Control + g

Groups the currently selected symbols into a symbol group.

Edit

Ungroup

Control + u

Ungroups any symbol groups which are currently selected.

Layer

Edit...

Control + l

Displays the Layer Manager window.

Layer

number: layername

Control + Number

Toggles the display of the selected layer. Number can be any number in the range 0-9.

Windows

Symbol Palette

Control + s

Displays the Symbol Palette window.

Windows

Symbol Inspector

Control + i

Displays the Symbol Inspector window.

Windows

Panner

Control + p

Displays the Panner window.

Windows

Grid Options

Control + o

Displays the Grid Options window.

Tools

The Objective View Editor window Tools menu.

Only available if the administrator has created that menu. Designed for site specific options.

Help

On Context

Shift + F1

Changes the cursor to a question mark. The user may then click on any item in the objective view editor program and objective view editor will attempt to display help on that item.

Help

On Help

Displays help on help.

Help

On Keys

Displays help on keyboard short cuts.

Help

Index

Displays an index to help.

Help

On Version

Displays a window with information about this version of objective view editor.

Command Line Utility

You can start the Objective View editor with the nco_ove command. The following sections describe the syntax and usage for the nco_ove command.

Syntax

nco_ove -map <string> -server string -username <string> -password <string> -cmap -nlw -diagnostic -help -version

Command Line Options


Table B-34: Objective View Editor Command Line Options
Option Description

-map <string>

Specifies the name of a map book file (.map) to load at start up. The default is no configuration file.

-server <string>

Specifies the name of the Info Server to connect to.

-username <string>

Specifies the username to be used for connections.

-password <string>

Sets the password to use (not recommended as it advertises the password in the UNIX systems process list).

-cmap

Makes the Objective View editor use its own color map rather than the default color map.

-nlw

Specifies not to display license expired warnings.

-diagnostic

Specifies to display extended diagnostic messages (for support only).

-help

Displays Help text on the Objective View editor command line options and exits.

-version

Displays Objective View editor version information and exits.

Editing the Connections Data File

This section described how to edit the connections data file that is used to create the interfaces file for Cisco Info Center communications. The connections data file is called:

$OMNIHOME/etc/omni.dat

It is recommended you use the Server Editor window to edit this file. The omni.dat file format is designed for use with the Server Editor window, therefore, the format of the file does not suit command line editing. See the Cisco Info Center Installation and Configuration guide for more information.

However, there may be occasions where you need to edit the connections file directly, for example on systems that do not have a graphical interface. The following sections describe how to edit this file and generate the interfaces file.

Connections File Format

The format of the $OMNIHOME/etc/omni.dat file is:

<servername> <hostname> <portnumber>

Where <servername> is the name of the Info Server or Process Control agent, <hostname> is the host name of the machine where that server or agent is running, and <portnumber> is the port number allocated to that server or agent. Where more than one process is running on one machine, the <portnumber> should be unique for each process.

For example, this file could contain the following:

NCOMS

{

Primary: darkstar 4100

Backup: mario.dev.net 4100

Backup: tribble 4100

}

NCO_PA

{

Primary: darkstar 4200

}

NCO_GATE

{

Primary: darkstar 4300

}

Edit the $OMNIHOME/etc/omni.dat file using this format and add the correct host name.

Generating an Interfaces File

To generate a $OMNIHOME/etc/interfaces file, specify the following command:

host% $OMNIHOME/bin/nco_igen

To generate a $OMNIHOME/etc/interfaces.solaris2 file, suitable for Solaris 2.x systems, specify the following command:

host% $OMNIHOME/bin/nco_igen -arch solaris2

The -arch option takes solaris2 as its parameter. You can also use the java parameter to generate the interfaces file used specifically for Java support.

To generate all the architecture specific interfaces files and the Java interfaces file with one command, specify the command:

host% $OMNIHOME/bin/nco_igen -all


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Posted: Tue Jun 13 15:26:42 PDT 2000
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