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This chapter describes the steps you must follow to upgrade from version 1.1 of Cisco Info Center to version 1.2. This chapter contains the following sections:
To upgrade from Cisco Info Center 1.1 to Cisco Info Center 1.2 running a single-system architecture, you must complete the following tasks:
Complete these steps to shut down Cisco Info Center 1.1:
Step 1 Log in as root.
Step 2 Enter the following command:
host% /opt/Omnibus/bin/nco_pa_shutdown
You are prompted for a login password:
Login Password :
Step 3 Enter the password for root.
Step 4 The following prompt appears:
Connected To PA Server [NCO_PA] Shutdown Options :-
1) Shutdown Server leaving managed processes running.
2) Shutdown Server and stop all managed processes.
3) Exit shutdown interface.
Select Option [1-3] 2
Select option 2.
Step 5 Enter the following command to determine if any Info Center processes are still running:
host% /usr/bin/ps -ef | grep nco
If any Info Center processes are running, messages similar to the following appear.
root 16905 16904 72 14:40:01? 1:26 /opt/Omnibus/bin/solaris2/nco_objserv -name INFOSERVER -pa NCO_PA -paaware 10 - root 16955 16904 1 14:41:48 ? 0:00 /opt/Omnibus/probes/solaris2/nco_p_rttrapd -rtmmanagerhostaddr 171.71.29.155 -r
Step 6 Stop any Info Center processes that are running using the following command for each process:
host% kill -9 <pid>
where pid is the process ID of the process that you want to stop.
Issue the following command to move Cisco Info Center version 1.1 to a directory called Omnibus_1.1:
host% mv /opt/Omnibus /opt/Omnibus_1.1
 | Caution Only upgrade from CIC 1.1 to 1.2 is supported. Features that you have customized or added other than additional fields added to the Object Server in your CIC 1.1 installation may not be upgraded to 1.2. Make sure that you have backed up your CIC 1.1 installation into a directory called Omnibus_1.1 as described. |
Complete these steps to run the Cisco Info Center 1.2 installation program for the single-system architecture.
Complete these steps to mount the CD-ROM.
Step 1 Log in as user root.
Step 2 Insert the installation CD-ROM into the workstation's CD-ROM drive.
Step 3 The CD-ROM should mount automatically if the host is running the Solaris Volume daemon (vold) as /cdrom/infocenter. If this daemon is not running, mount the CD-ROM by issuing the following command:
host# mount -o ro -F hsfs </dev/dsk/device> /cdrom
where </dev/dsk/device> is the CD-ROM drive device entry.
Step 1 Change directory to the directory where you mounted the CD-ROM.
For example, if the CD-ROM is mounted in the /cdrom/infocenter directory, specify the following command:
host# cd /cdrom/infocenter
Step 2 Enter the following to start the Info Center installation script.
host# ./setup.sh
The installation utility starts and displays a list of Java interpreters found on your system. You are then prompted to specify a path to an interpreter:
0) I want to specify a path to an interpreter. 1) Use /bin/java 2) Use /bin/jre 3) Use /usr/bin/java 4) Use /usr/bin/jre 5) Use /bin/java 6) Use /bin/jre 7) Use /usr/bin/java 8) Use /usr/bin/jre 9) Terminate this installation. Select a choice [0-9]:
Step 3 Enter a number that corresponds to the interpreter that you want to use.
For example, if your Java interpreter is in the /bin/java directory, enter 1.
The Welcome screen appears.
Step 4 Click Next.
A dialog box appears and you are asked whether you are upgrading Cisco Info Center. The following message appears on the screen:
ONLY upgrade from CIC 1.1 to 1.2 is supported. Features that you
have customized or added other than additional fields added to
Object Server in your CIC 1.1 installation may not be upgraded to
1.2. Before upgrading make sure that you have a backup.
Step 5 If you are upgrading from CIC 1.1 to 1.2, make sure that you have moved and backed up your CIC 1.1 installation as described in the section "Move Cisco Info Center Version 1.1" above.
The installation utility checks to make sure that your system is running the proper version of the Sun operating system.
If your system runs a supported version, the following message appears:
Verifying OS: Supported OS. Click Next to continue.
Step 6 Click Next.
The system checks that your user ID is valid. If you have the correct user ID, the following message appears:
Checking User Id: OK. Click Next to continue.
Step 7 Click Next.
The utility displays the README file for the software.
Step 8 Click Next.
You are prompted to accept the license agreement
Step 9 Click on the check box to accept the terms of the license.
Step 10 Click Next.
The system displays the default installation directory (/opt/Omnibus).
Step 11 Do one of the following:
If the specified destination directory does not exist, the following message appears:
The specified destination directory, <directory name> does not exist. Would you like to create this directory.
Step 12 Do one of the following:
The system checks the specified directory for an existing version of Cisco Info Center. If an existing version is detected, the following message appears:
Legacy version exists /opt/Omnibus/RELEASE_ID. Click cancel to exit installation
Step 13 If there is an existing version of Info Center, click OK and then click Cancel to exit the installation program.
The system verifies that the existing directory is empty:
Step 14 Click Next.
The system checks for the common component and the following message appears:
Checking for Common component. Common component not found. Click Next to continue.
Step 15 Click Next.
The system displays a dialog box that prompts you for the components that you want to install:
Step 16 Click the check box for All Components.
Step 17 Click Next.
A message appears asking if you want to overwrite any existing packages:
Step 18 Do one of the following:
Step 19 Click Install.
The installation program installs the selected packages. After the installation is complete, the system prompts you to finish the installation procedure.
Step 20 Click Finish.
The installation process is now complete.
In order to upgrade successfully, the Cisco Info Center licenses must be assessable to the host on which you are upgrading CIC. Complete these steps to verify that the Cisco Info Center licenses are installed.
Step 1 If the Info Center licenses are not installed on this host, log in to the license server host and issue the following commands to verify that the license server is running:
licensehost% /usr/bin/ps -ef | grep elmd
Step 2 If the license server is not running, issue the following command to start it:
licensehost% /opt/Omnibus/bin/nco_start_license
Step 3 If the license server is on the same host on which the Info Server is running, issue the following command to verify that it is running:
hostname% /usr/bin/ps -ef | grep elmd
Step 4 If the license server is not running, issue the following commands to start it:
hostname% /opt/Omnibus/bin/nco_start_license
hostname% setenv NCO_ELMHOST @licensehost
Complete these steps to run the upgrade script:
Step 1 Log in to the Info Center host.
Step 2 Set the OMNIHOME environment for the ksh and sh shell:
host# OMNIHOME=/opt/Omnibus host# export OMNIHOME or for the csh shell: host# setenv OMNIHOME /opt/Omnibus
Step 3 Change to the following directory:
host% cd /opt/Omnibus/install
Step 4 Issue the following command to run the upgrade program:
The following prompt appears:
Note: ONLY upgrade from CIC 1.1 to CIC 1.2 is
supported. Features that you have customized or
added other than additional fields added to Object
Server in your CIC 1.1 installation may not be upgraded to 1.2
Step 5 Make sure that you have moved and backed up your CIC 1.1 installation as described in the "Move Cisco Info Center Version 1.1" section above.
The following prompt appears:
Enter location of CIC 1.1 installation [/opt/Omnibus_1.1]:
Step 6 Press Return.
The following messages appear:
*** The following components have been found in
*** /opt/Omnibus_1.1 and will be upgraded to Version 1.2:
- Info Server and Info Mediators
*** Press <Return> to continue...
Step 7 Press Return to continue with the upgrade.
The following messages appear:
If the Info Center licenses are not installed on host "<hostname>" please make sure a license server is running remotely, with at least one valid Info Server license Please enter the name of the Info Center license host [<hostname>]:
Step 8 Do one of the following:
The following messages appear:
Trying to ping Host <hostname>... ...OK Is "<hostname>" the correct host with a valid Info Server license? (y/n)? [y]
Step 9 Enter y to accept the confirm the hostname for the license server.
The following messages appear:
*** Temporarily shutting down license server *** *** Copying license files and starting license server *** Name of Info Server to be upgraded to 1.2? [INFOSERVER]:
Step 10 Do one of the following:
The following messages appear:
*** Copying 1.1 configuration files *** *** Migrating Info Server database *** ....done Regenerating interfaces file... Updating /etc/services. Please Wait... *** Converting existing data... *** *** This may take a few seconds *** Sending output to nohup.out *** Info Server Upgraded to 1.2 *** ...upgrade to CIC 1.2 completed ***Beginning Info Mediator Upgrade ************************************************************ Info Center rules configuration for NNM and rttrapd Mediators ***************************************************************
Step 11 The following prompt appears:
Are you using CWM version 9.2 or higher on host "<hostname>"? (y/n).
Step 12 If you are running CWM version 9.2 or higher enter y; otherwise enter n.
Step 13 If you respond by entering Y, the following message appears:
The CWM installation on host "<hostname>" is version 9.2
The following prompt appears:
Are you using SWSW 9.2 or higher on the BPX/IGX monitored by CWM on host "<hostname>"? (y/n)? [y]
Step 14 If you are running SWSW 9.2 or higher, enter y; otherwise enter n.
The following prompt appears:
Are you using any MGX 8850? -OR- Firmware 5.0x on any MGX monitored by CWM on host "<hostname>"? (y/n)? [y]
Step 15 If you are using an MGX 8850 or Firmware 5.0x on any MGX switch that is monitored by CWM, enter y; otherwise enter n.
If you answered y to the prompts, the following messages appears:
CIC 1.2 will be configured to support the following:
:-CWM 9.2 on host "<hostname>"
:-SWSW 9.2 or higher on BPX/IGX
:-MGX 8850 or Firmware 5.0 on at least one MGX
The following prompt appears:
Is this correct? (y/n) [y]
Step 16 If the configuration shown in the message is correct, press Return to accept the configuration; otherwise enter n.
If you enter n, you are prompted once again for the CWM version, SWSW version and MGX or firmware version.
The following message appears:
Generating cisco.rules
The following prompt appears:
Would you like to configure the Syslog Mediator?: (y/n) [n]
Step 17 If you want to configure the Syslog Mediator, enter y; otherwise enter n.
If you enter y, the following messages appear:
Generating Lookup Files for the CWM Mediators Generating empty files for the Info Mediators Generating Node IP Address Lookup File... Generating Node Platform Lookup File... Generating Node Release Lookup File... Generating Node NetId Lookup File... Generating Node Model Lookup file... Generating NetId NetworkName Lookup File... Generating CWM Version Lookup File... ...upgrade to CIC 1.2 completed
Step 18 Issue the following command to restart the Cisco Info Server and its Info Mediator daemons:
host# /opt/Omnibus/bin/nco_pad
The following text is displayed:
Cisco Info Center Process Agent Daemon - Version 1.2 Cisco Info Center PA API Library Version 1.2 Sybase Server-Library Release:11.1.1 Server Settings : Name of server :NCO_PA Path of used log file : /opt/Omnibus/log/NCO_PA.log Configuration File : /opt/Omnibus/etc/nco_pa.conf Thread stack size :69632 Truncate Log :False Instantiate server to daemon :True Internal API Checking :False Internal Net Tracing :False No Configuration File :False Start Auto-start services :True Authentication System :UNIX Forking to a Daemon Process.............
Step 19 Issue the following command to make sure that Info Center is running:
host# /usr/bin/ps -ef |grep nco
If the Info Center processes are running, messages similar to the following appear:
root 16905 16904 72 14:40:01? 1:26
/opt/Omnibus/bin/solaris2/nco_objserv
serv -name INFOSERVER -pa NCO_PA
-paaware 10 -
root 16955 16904 1
14:41:48 ? 0:00
/opt/Omnibus/probes/solaris2/nco_p_rttrapd
-rtmmanagerhostaddr
171.71.29.155 -r
root 16954 16904 1
14:41:48 ? 0:00
/opt/Omnibus/probes/solaris2/nco_p_nnm5
root 16904 1 0
14:40:01 ? 0:00
/opt/Omnibus/bin/solaris2/nco_pad
root 16956 16904 1
14:41:48 ? 0:00
/opt/Omnibus/probes/solaris2/nco_p_syslog
You have completed the Cisco Info Center software upgrade from Version 1.1 to 1.2
To upgrade from Cisco Info Center 1.1 to Cisco Info Center 1.2 running the multi-system architecture, you must complete the following tasks:
Complete these steps to shut down Cisco Info Center 1.1:
Step 1 At the host that is running the Info Server component, log in as root.
Step 2 Enter the following command:
host% /opt/Omnibus/bin/nco_pa_shutdown
You are prompted for a login password:
Login Password :
Step 3 Enter the password for root.
The following prompt appears:
Connected To PA Server [NCO_PA] Shutdown Options :-
1) Shutdown Server leaving managed processes running.
2) Shutdown Server and stop all managed processes.
3) Exit shutdown interface.
Select Option [1-3] 2
Step 4 Select option 2.
Step 5 At the host that is running the Info Mediator component, log in as root.
Step 6 Enter the following command to shut down the Mediator host:
host% /opt/Omnibus/bin/nco_pa_shutdown
If the name of the Process Control on the Mediator host is not NCO_PA (default is SVHOST1_PA), use the -server flag:
host% /opt/Omnibus/bin/nco_pa_shutdown -server SVHOST1_PA
Step 7 At each host machine, enter the following command to determine if any Info Center processes are still running:
host% /usr/bin/ps -ef | grep nco
If any Info Center processes are running, messages similar to the following appear.
root 16905 16904 72 14:40:01? 1:26 /opt/Omnibus/bin/solaris2/nco_objserv -name INFOSERVER -pa NCO_PA -paaware 10 - root 16955 16904 1 14:41:48 ? 0:00 /opt/Omnibus/probes/solaris2/nco_p_rttrapd -rtmmanagerhostaddr 171.71.29.155 -r
Step 8 Stop any Info Center processes that are running using the following command for each process:
host% kill -9 <pid>
where pid is the process ID of the process that you want to stop.
To move Cisco Info Center version 1.1, at each host where a Cisco Info Center component is installed, issue the following command to move Info Server version 1.1 to a directory called /opt/Omnibus_1.1:
host% mv /opt/Omnibus /opt/Omnibus_1.1
| Caution Only upgrade from CIC 1.1 to 1.2 is supported. Features that you have customized or added other than additional fields added to the Object Server in your CIC 1.1 installation may not be upgraded to 1.2. Make sure that you have backed up your CIC 1.1 installation into a directory called Omnibus_1.1 as described. |
At the host where the Info Server component is installed, complete these steps to install the version 1.2 Info Server component:
Complete these steps to mount the CD-ROM.
Step 1 Log in as user root.
Step 2 Insert the CD-ROM into your computer's CD-ROM drive.
Step 3 The CD-ROM should mount automatically if the host is running the Solaris Volume daemon (vold) as /cdrom/infocenter. If this daemon is not running, issue the following command:
host# /etc/init.d/volmgt start
Or, mount the CD-ROM with the following command:
host# mount -o ro -F hsfs </dev/dsk/device> /cdrom
where </dev/dsk/device> is the CD-ROM drive device entry.
Complete these steps to run the Cisco Info Center installation program.
Step 1 Change directory to the directory where you mounted the CD-ROM.
For example, if the CD-ROM is mounted in the /cdrom/infocenter directory, specify the following command:
host# cd /cdrom/infocenter
Step 2 Enter the following to start the Info Center installation script.
host# ./setup.sh
The installation utility starts and displays a list of Java interpreters found on your system. You are then prompted to specify a path to an interpreter:
0) I want to specify a path to an interpreter. 1) Use /bin/java 2) Use /bin/jre 3) Use /usr/bin/java 4) Use /usr/bin/jre 5) Use /bin/java 6) Use /bin/jre 7) Use /usr/bin/java 8) Use /usr/bin/jre 9) Terminate this installation. Select a choice [0-9]:
Step 3 Enter a number that corresponds to the interpreter that you want to use.
For example, if your Java interpreter is in the /bin/java directory, enter 1.
The Welcome screen appears.
Step 4 Click Next.
A dialog box appears and you are asked whether you are upgrading Cisco Info Center. The following message appears on the screen:
ONLY upgrade from CIC 1.1 to 1.2 is supported. Features that you
have customized or added other than additional fields added to
Object Server in your CIC 1.1 installation may not be upgraded to
1.2. Before upgrading make sure that you have a backup.
Step 5 If you are upgrading from CIC 1.1 to 1.2,make sure that you have moved and backed up your CIC 1.1 installation as described in the section "Move Cisco Info Center Version 1.1" above.
The installation utility checks to make sure that your system is running the proper version of the Sun operating system.
If your system runs a supported version, the following message appears:
Verifying OS: Supported OS. Click Next to continue.
Step 6 Click Next.
The system checks that your user ID is valid. If you have the correct user ID, the following message appears:
Checking User Id: OK. Click Next to continue.
Step 7 Click Next.
The utility displays the README file for the software.
Step 8 Click Next.
You are prompted to accept the license agreement
Step 9 Click on the check box to accept the terms of the license.
Step 10 Click Next.
The system displays the default installation directory (/opt/Omnibus).
Step 11 Do one of the following:
If the specified destination directory does not exist, the following message appears:
The specified destination directory, <directory name> does not exist. Would you like to create this directory.
Step 12 Do one of the following:
The system checks the specified directory for an existing version of Cisco Info Center. If an existing version is detected, the following message appears:
Legacy version exists /opt/Omnibus/RELEASE_ID. Click cancel to exit installation
Step 13 If there is an existing version of Info Center, click OK and then click Cancel to exit the installation program.
The system verifies that the existing directory is empty:
Step 14 Click Next.
The system checks for the common component and the following message appears:
Checking for Common component. Common component not found. Click Next to continue.
Step 15 Click Next.
The system displays a dialog box that prompts you for the components that you want to install:
Step 16 Click the check boxes for Process Control Component and Info Server Component.
Step 17 If you want to install the Licensing component on this host, click the check box for Licensing Component.
Step 18 If you have purchased a license for the Gateway component, click the check box for Info Gateway Component.
Step 19 Click Next.
A message appears asking if you want to overwrite any existing packages:
Step 20 Do one of the following:
Step 21 Click Install.
The installation program installs the selected packages. After the installation is complete, the system prompts you to finish the installation procedure.
Step 22 Click Finish.
The installation process is now complete.
In order to upgrade successfully, the Cisco Info Center licenses must be acessible to the host on which you are upgrading CIC. Complete these steps to verify that the Cisco Info Center licenses are installed.
Step 1 If the Info Center licenses are not installed on this host, log in to the license server host and issue the following commands to verify that the license server is running:
licensehost% /usr/bin/ps -ef | grep elmd
Step 2 If the license server is not running, issue the following command to start it:
licensehost% /opt/Omnibus/bin/nco_start_license
Step 3 If the license server is on the same host on which the Info Server is running, issue the following command to verify that it is running:
hostname% /usr/bin/ps -ef | grep elmd
Step 4 If the license server is not running, issue the following commands to start it:
hostname% /opt/Omnibus/bin/nco_start_license
hostname% setenv NCO_ELMHOST @licensehost
Complete these steps to run the upgrade script:
Step 1 Log in to the Info Center host.
Step 2 Set the OMNIHOME environment for the ksh and sh shell:
host# OMNIHOME=/opt/Omnibus host# export OMNIHOME or for the csh shell: host# setenv OMNIHOME /opt/Omnibus
Step 3 Change to the following directory:
host% cd /opt/Omnibus/install
Step 4 Issue the following command to run the upgrade program:
The following prompt appears:
Note:ONLY upgrade from CIC 1.1 to CIC 1.2 is
supported. Features that you have customized or
added other than additional fields added to Object
Server in your CIC 1.1 installation may not be upgraded to 1.2
Step 5 Make sure that you have moved and backed up your CIC 1.1 installation as described in the "Move Cisco Info Center Version 1.1" section above.
The following prompt appears:
Enter location of CIC 1.1 installation [/opt/Omnibus_1.1]:
Step 6 Press Return.
The following messages appear:
*** The following components have been found in
*** /opt/Omnibus_1.1 and will be upgraded to Version 1.2:
- Info Server
*** Press <Return> to continue...
Step 7 Press Return to continue with the upgrade.
The following messages appear:
If the Info Center licenses are not installed on host "<hostname>" please make sure a license server is running remotely, with at least one valid Info Server license Please enter the name of the Info Center license host [<hostname>]:
Step 8 Do one of the following:
The following messages appear:
Trying to ping Host <hostname>... ...OK Is "<hostname>" the correct host with a valid Info Server license? (y/n)? [y]
Step 9 Enter y to accept the confirm the hostname for the license server.
The following messages appear:
*** Temporarily shutting down license server *** *** Copying license files and starting license server *** Name of Info Server to be upgraded to 1.2? [INFOSERVER]:
Step 10 Do one of the following:
The following messages appear:
*** Copying 1.1 configuration files *** *** Migrating Info Server database *** ....done Regenerating interfaces file... Updating /etc/services. Please Wait... *** Converting existing data... *** *** This may take a few seconds *** Sending output to nohup.out *** Info Server Upgraded to 1.2 *** ...upgrade to CIC 1.2 completed
Step 11 Issue the following command to restart the Cisco Info Server:
host# /opt/Omnibus/bin/nco_pad
The following text is displayed:
Cisco Info Center Process Agent Daemon - Version 1.2 Cisco Info Center PA API Library Version 1.2 Sybase Server-Library Release:11.1.1 Server Settings : Name of server :NCO_PA Path of used log file : /opt/Omnibus/log/NCO_PA.log Configuration File : /opt/Omnibus/etc/nco_pa.conf Thread stack size :69632 Truncate Log :False Instantiate server to daemon :True Internal API Checking :False Internal Net Tracing :False No Configuration File :False Start Auto-start services :True Authentication System :UNIX Forking to a Daemon Process.............
Step 12 Make sure that Info Center is running:
host# /usr/bin/ps -ef |grep nco
If the Info Center processes are running, messages similar to the following appear:
root 16905 16904 72 14:40:01? 1:26
/opt/Omnibus/bin/solaris2/nco_objserv
serv -name INFOSERVER -pa NCO_PA
-paaware 10 -
root 16955 16904 1
14:41:48 ? 0:00
/opt/Omnibus/probes/solaris2/nco_p_rttrapd
-rtmmanagerhostaddr
171.71.29.155 -r
root 16954 16904 1
14:41:48 ? 0:00
/opt/Omnibus/probes/solaris2/nco_p_nnm5
root 16904 1 0
14:40:01 ? 0:00
/opt/Omnibus/bin/solaris2/nco_pad
root 16956 16904 1
14:41:48 ? 0:00
/opt/Omnibus/probes/solaris2/nco_p_syslog
You have completed the Cisco Info Server component upgrade from Version 1.1 to 1.2
At the host where the CWM Mediator component is installed, complete these steps to install the version 1.2 Info Mediator component:
Complete these steps to shut down Cisco Info Center 1.1:
Step 1 At the host that is running the Info Server component, log in as root.
Step 2 Enter the following command:
host% /opt/Omnibus/bin/nco_pa_shutdown
You are prompted for a login password:
Login Password :
Step 3 Enter the password for root.
The following prompt appears:
Connected To PA Server [NCO_PA] Shutdown Options :-
1) Shutdown Server leaving managed processes running.
2) Shutdown Server and stop all managed processes.
3) Exit shutdown interface.
Select Option [1-3] 2
Step 4 Select option 2.
Step 5 At the host that is running the Info Mediator component, log in as root.
Step 6 Enter the following command to shut down the Mediator host:
host% /opt/Omnibus/bin/nco_pa_shutdown
If the name of the Process Control on the Mediator host is not NCO_PA (default is SVHOST1_PA), use the -server flag:
host% /opt/Omnibus/bin/nco_pa_shutdown -server SVHOST1_PA
Step 7 At each host machine, enter the following command to determine if any Info Center processes are still running:
host% /usr/bin/ps -ef | grep nco
If any Info Center processes are running, messages similar to the following appear.
root 16905 16904 72 14:40:01? 1:26 /opt/Omnibus/bin/solaris2/nco_objserv -name INFOSERVER -pa NCO_PA -paaware 10 - root 16955 16904 1 14:41:48 ? 0:00 /opt/Omnibus/probes/solaris2/nco_p_rttrapd -rtmmanagerhostaddr 171.71.29.155 -r
Step 8 Stop any Info Center processes that are running using the following command for each process:
host% kill -9 <pid>
where pid is the process ID of the process that you want to stop.
To move Cisco Info Center version 1.1, at each host where a Cisco Info Center component is installed, issue the following command to move Info Server version 1.1 to a directory called /opt/Omnibus_1.1:
host% mv /opt/Omnibus /opt/Omnibus_1.1
| Caution Only upgrade from CIC 1.1 to 1.2 is supported. Features that you have customized or added other than additional fields added to the Object Server in your CIC 1.1 installation may not be upgraded to 1.2. Make sure that you have backed up your CIC 1.1 installation into a directory called Omnibus_1.1 as described above. |
Complete these steps to mount the CD-ROM.
Step 1 Log in as user root.
Step 2 Insert the CD-ROM into your computer's CD-ROM drive.
Step 3 The CD-ROM should mount automatically if the host is running the Solaris Volume daemon (vold) as /cdrom/infocenter. If this daemon is not running, issue the following command:
host# /etc/init.d/volmgt start
Or, mount the CD-ROM using the following command:
host# mount -o ro -F hsfs </dev/dsk/device> /cdrom
where </dev/dsk/device> is the CD-ROM drive device entry.
Complete these steps to run the installation script and install the CWM Mediator component.
Complete these steps to run the Cisco Info Center installation program.
Step 1 Change directory to the directory where you mounted the CD-ROM.
For example, if the CD-ROM is mounted in the /cdrom/infocenter directory, specify the following command:
host# cd /cdrom/infocenter
Step 2 Enter the following to start the Info Center installation script.
host# ./setup.sh
The installation utility starts and displays a list of Java interpreters found on your system. You are then prompted to specify a path to an interpreter:
0) I want to specify a path to an interpreter. 1) Use /bin/java 2) Use /bin/jre 3) Use /usr/bin/java 4) Use /usr/bin/jre 5) Use /bin/java 6) Use /bin/jre 7) Use /usr/bin/java 8) Use /usr/bin/jre 9) Terminate this installation. Select a choice [0-9]:
Step 3 Enter a number that corresponds to the interpreter that you want to use.
For example, if your Java interpreter is in the /bin/java directory, enter 1.
The Welcome screen appears.
Step 4 Click Next.
A dialog box appears and you are asked whether you are upgrading Cisco Info Center. The following message appears on the screen:
ONLY upgrade from CIC 1.1 to 1.2 is supported. Features that you
have customized or added other than additional fields added to
Object Server in your CIC 1.1 installation may not be upgraded to
1.2. Before upgrading make sure that you have a backup.
Step 5 If you are upgrading from CIC 1.1 to 1.2,make sure that you have moved and backed up your CIC 1.1 installation as described in the section "Moving Cisco Info Server Version 1.1" above.
The installation utility checks to make sure that your system is running the proper version of the Sun operating system.
If your system runs a supported version, the following message appears:
Verifying OS: Supported OS. Click Next to continue.
Step 6 Click Next.
The system checks that your user ID is valid. If you have the correct user ID, the following message appears:
Checking User Id: OK. Click Next to continue.
Step 7 Click Next.
The utility displays the README file for the software.
Step 8 Click Next.
You are prompted to accept the license agreement
Step 9 Click on the check box to accept the terms of the license.
Step 10 Click Next.
The system displays the default installation directory (/opt/Omnibus).
Step 11 Do one of the following:
If the specified destination directory does not exist, the following message appears:
The specified destination directory, <directory name> does not exist. Would you like to create this directory.
Step 12 Do one of the following:
The system checks the specified directory for an existing version of Cisco Info Center. If an existing version is detected, the following message appears:
Legacy version exists /opt/Omnibus/RELEASE_ID. Click cancel to exit installation
Step 13 If there is an existing version of Info Center, click OK and then click Cancel to exit the installation program.
The system verifies that the existing directory is empty:
Step 14 Click Next.
The system checks for the common component and the following message appears:
Checking for Common component. Common component not found. Click Next to continue.
Step 15 Click Next.
The system displays a dialog box that prompts you for the components that you want to install:
Step 16 Click the check boxes for Process Control Component and Info Mediators Component.
Step 17 Click Next.
A message appears asking if you want to overwrite any existing packages:
Step 18 Do one of the following:
Step 19 Click Install.
The installation program installs the selected packages. After the installation is complete, the system prompts you to finish the installation procedure.
Step 20 Click Finish.
The installation process for the CWM Mediators is now complete.
In order to upgrade successfully, the Cisco Info Center licenses must be acessible to the host on which you are upgrading CIC. Complete these steps to verify that the Cisco Info Center licenses are installed.
Step 1 If the Info Center licenses are not installed on this host, log in to the license server host and issue the following commands to verify that the license server is running:
licensehost% /usr/bin/ps -ef | grep elmd
Step 2 If the license server is not running, issue the following command to start it:
licensehost% /opt/Omnibus/bin/nco_start_license
Step 3 If the license server is on the same host on which the Info Server is running, issue the following command to verify that it is running:
hostname% /usr/bin/ps -ef | grep elmd
Step 4 If the license server is not running, issue the following commands to start it:
hostname% /opt/Omnibus/bin/nco_start_license
hostname% setenv NCO_ELMHOST @licensehost
Complete these steps to run the upgrade script:
Step 1 Log in to the Info Center host.
Step 2 Set the OMNIHOME environment for the ksh and sh shell:
host# OMNIHOME=/opt/Omnibus host# export OMNIHOME or for the csh shell: host# setenv OMNIHOME /opt/Omnibus
Step 3 Change to the following directory:
host% cd /opt/Omnibus/install
Step 4 Issue the following command to run the upgrade program:
The following prompt appears:
Note:ONLY upgrade from CIC 1.1 to CIC 1.2 is
supported. Features that you have customized or
added other than additional fields added to Object
Server in your CIC 1.1 installation may not be upgraded to 1.2
Step 5 Make sure that you have moved and backed up your CIC 1.1 installation as described in the "Move Cisco Info Center Version 1.1" section above.
The following prompt appears:
Enter location of CIC 1.1 installation [/opt/Omnibus_1.1]:
Step 6 Press Return.
The following messages appear:
*** The following components have been found in
*** /opt/Omnibus_1.1 and will be upgraded to Version 1.2:
- Info Mediators
*** Press <Return> to continue...
Step 7 Press Return to continue with the upgrade.
The following message appears:
************************************************************** Info Center rules configuration for NNM and rttrapd Mediators **************************************************************
The following prompt appears:
Are you using CWM version 9.2 or higher on host "<hostname>"? (y/n).
Step 8 If you are running CWM version 9.2 or higher enter y; otherwise enter n.
Step 9 If you enter y, the following message appears:
The CWM installation on host "<hostname>" is version 9.2
The following prompt appears:
Are you using SWSW 9.2 or higher on the BPX/IGX monitored by CWM on host "<hostname>"? (y/n)? [y]
Step 10 If you are running SWSW 9.2 or higher, enter y; otherwise enter n.
The following prompt appears:
Are you using any MGX 8850? -OR- Firmware 5.0x on any MGX monitored by CWM on host "<hostname>"? (y/n)? [y]
Step 11 If you are using an MGX 8850 or Firmware 5.0x on any MGX switch that is monitored by CWM, enter y; otherwise enter n.
If you answered y to the prompts, the following messages appears:
CIC 1.2 will be configured to support the following:
:-CWM 9.2 on host "<hostname>"
:-SWSW 9.2 or higher on BPX/IGX
:-MGX 8850 or Firmware 5.0 on at least one MGX
The following prompt appears:
Is this correct? (y/n) [y]
Step 12 If the configuration shown in the message is correct, press Return to accept the configuration; otherwise enter n.
If you enter n, you are prompted once again for the CWM version, SWSW version and MGX or firmware version.
The following message appears:
Generating cisco.rules
The following prompt appears:
Would you like to configure the Syslog Mediator?: (y/n) [n]
Step 13 If you want to configure the Syslog Mediator, enter y; otherwise enter n.
If you enter y, the following messages appear:
Generating Lookup Files for the CWM Mediators Generating empty files for the Info Mediators Generating Node IP Address Lookup File... Generating Node Platform Lookup File... Generating Node Release Lookup File... Generating Node NetId Lookup File... Generating Node Model Lookup file... Generating NetId NetworkName Lookup File... Generating CWM Version Lookup File... ...upgrade to CIC 1.2 completed
Step 14 Issue the following command to restart the Info Mediator daemons:
host# /opt/Omnibus/bin/nco_pad
The following text is displayed:
Cisco Info Center Process Agent Daemon - Version 1.2 Cisco Info Center PA API Library Version 1.2 Sybase Server-Library Release:11.1.1 Server Settings : Name of server :NCO_PA Path of used log file : /opt/Omnibus/log/NCO_PA.log Configuration File : /opt/Omnibus/etc/nco_pa.conf Thread stack size :69632 Truncate Log :False Instantiate server to daemon :True Internal API Checking :False Internal Net Tracing :False No Configuration File :False Start Auto-start services :True Authentication System :UNIX Forking to a Daemon Process.............
Step 15 Make sure that Info Center is running:
host# /usr/bin/ps -ef |grep nco
If the Info Center processes are running, messages similar to the following appear:
root 16905 16904 72 14:40:01? 1:26
/opt/Omnibus/bin/solaris2/nco_objserv
serv -name INFOSERVER -pa NCO_PA
-paaware 10 -
root 16955 16904 1
14:41:48 ? 0:00
/opt/Omnibus/probes/solaris2/nco_p_rttrapd
-rtmmanagerhostaddr
171.71.29.155 -r
root 16954 16904 1
14:41:48 ? 0:00
/opt/Omnibus/probes/solaris2/nco_p_nnm5
root 16904 1 0
14:40:01 ? 0:00
/opt/Omnibus/bin/solaris2/nco_pad
root 16956 16904 1
14:41:48 ? 0:00
/opt/Omnibus/probes/solaris2/nco_p_syslog
You have completed the Cisco Info Mediator component upgrade from Version 1.1 to 1.2
Step 16 Restart the $OMNIHOME/bin/nco_pad process on the Cisco Info Mediator host machine(s).
Step 17 After restarting the process in Step 16, Make sure the Info Mediator processes are running:
host% /usr/bin/ps -ef | grep nco
Any of the Info Center processes, as shown below, may be running depending on your configuration:
root 16905 16904 72 14:40:01? 1:26
/opt/Omnibus/bin/solaris2/nco_objserv
-name INFOSERVER -pa NCO_PA
-paaware 10 -
root 16955 16904 1
14:41:48 ? 0:00
/opt/Omnibus/probes/solaris2/nco_p_rttrapd
-rtmmanagerhostaddr
171.71.29.155 -r
root 16954 16904 1
14:41:48 ? 0:00
/opt/Omnibus/probes/solaris2/nco_p_nnm5
root 16904 1 0
14:40:01 ? 0:00
/opt/Omnibus/bin/solaris2/nco_pad
root 16956 16904 1
14:41:48 ? 0:00
/opt/Omnibus/probes/solaris2/nco_p_syslog
Posted: Mon Sep 27 18:09:46 PDT 1999
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