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Upgrade Procedures

Upgrade Procedures

This chapter describes the steps you must follow to upgrade from the Cisco Info Center 1.0 version to the 1.1 version of Cisco Info Center.

Upgrade Procedures for a Single-system Architecture

This section describes how to upgrade from Cisco Info Center 1.0 to Cisco Info Center 1.1 in a single-system architecture.

Step 1 Login as user root.

Mounting the CD-ROM

Step 2 The CD-ROM should mount automatically when running the Solaris Volume daemon (vold) as /cdrom/infocenter. When this daemon is not running, mount the CD-ROM with the following command:

host# mount -o ro -F hsfs </dev/dsk/device> /cdrom

where </dev/dsk/device> is the CD-ROM drive device entry.

Starting the Upgrade Program

Step 3 When the CD-ROM is mounted, change directory to that location. For example, when you mounted the CD-ROM in the /cdrom/infocenter directory, specify the following command:

host# cd /cdrom/infocenter

Step 4 Run the upgrade program:

host# ./oupgrade

The following text is displayed:

    This machine is <machine name>
     
    Is this the correct machine to upgrade to 1.1 on (y/n)?
     
    

Step 5 Press Return. The following text is displayed:

    Enter the location of InfoServer 1.0 installation [/opt/Omnibus]
     
    

Step 6 When /opt/Omnibus is the correct 1.0 Cisco Info Server installation location, press Return, or specify the correct location, then press Return. The following text is displayed:

    The following upgradable components have been found...
     
    Info Server
    SV+ Mediators
     
    Upgrading Info Server and SV+ Mediators now.
     
    Stopping all InfoCenter processes
     
    Enter the name of InfoServer to upgrade [INFOSERVER]
     
    

Step 7 When INFOSERVER is correct, press Return, or specify the correct name, then press Return.

The Cisco Info Server and Cisco Info Mediator daemons are halted and all Cisco Info Center 1.1 files are copied to the installation location you specified earlier. The following text is displayed:

    No Object Server found running
     
    Updating InfoServer tools
    install, 0 bytes, 0 tape blocks
    install/nco_config, 8387 bytes, 17 tape blocks
    install/nco_license, 7209 bytes, 15 tape blocks
    .
    .
    .
    utils/upgrade/cisco.rules, 359298 bytes, 702 tape blocks
    utils/upgrade/discards.lookup, 6370 bytes, 13 tape blocks
     
    Updating InfoServer database
    Updating mediator(s)
    Updating mediator rules
    Generating new lookups
     
    Generating Node IP Address Lookup File...
    Generating Node LANIP Address Lookup File...
    Generating Node Platform Lookup File...
    Generating Node Release Lookup File...
    Generating Node NetId Lookup File...
    Generating NetID NetworkName Lookup File...
     
    Generating SV+ Version Lookup File...
     
    InfoServer and Mediators upgraded...
     
    

Step 8 Invoke the following program to restart the Cisco Info Server and its Info Mediator daemons:

host# /etc/init.d/nco start

The following text is displayed:

    Starting License Server, please wait...
    99-Jan-10 20:43:26:Another ELMD (PID 246) is running (/tmp/.elmd.1534). ELMD Terminated.
    nco:info, writing startup messages to: /opt/Omnibus/log/nohup.out
     
    

Step 9 You have completed the Cisco Info Center software upgrade.

Upgrade Procedures for a Multi-system Architecture

This section describes how to upgrade from Cisco Info Center 1.0 to Cisco Info Center 1.1 in a multi-system architecture.

Step 1 Login as user root.

Step 2 Invoke the oupgrade script on the Cisco SV+ host machine(s) to upgrade the Cisco Info Mediator(s):

host# ./oupgrade

Step 3 Invoke the oupgrade script on the Cisco Info Server host machine(s) to upgrade the Cisco Info Server(s).

Step 4 Restart the $OMNIHOME/bin/nco_pad process on the Cisco Info Server host machine(s).

Step 5 Restart the $OMNIHOME/bin/nco_pad process on the Cisco SV+ host machine(s).


Note The sequence in which you perform the above steps is very important. If you perform them in reverse order, the Info Mediators enter "store and forward" mode during the Cisco Info Server upgrade. The Info Mediators then attempt to send all stored alarms to the Cisco Info Server once the Cisco Info Server and Info Mediators are restarted. This results in a number of "message with invalid column count" errors in the Cisco Info Server's log file. Although the Cisco Info Server should discard these alarms, this situation should be avoided so as to prevent any possible corruption to the Cisco Info Server database.

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Posted: Thu Mar 25 09:05:40 PST 1999
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