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This instruction book provides information about installing and running CiscoWorks Windows with SNMPc, HP OpenView for Windows, and Network Node Manager for Windows NT.
CiscoWorks Windows is comprehensive network management software that enables you to easily manage your small to medium business network or workgroup. Information such as dynamic status, statistics, and comprehensive configuration information is available for Cisco routers, switches, hubs, and access servers. CiscoWorks Windows can manage Cisco's NetBeyond extended network system of modular, stackable LAN and WAN products as a single device.
For more information about using CiscoWorks Windows, see Getting Started with CiscoWorks Windows.
This section provides CiscoWorks Windows software and hardware requirements.
You must install one of the following Microsoft (MS) operating systems with TCP/IP enabled to run CiscoWorks Windows:
CiscoWorks Windows uses the native WINSOCK stacks supplied with these operating systems.
The following components are the minimum hardware requirements for running CiscoWorks Windows:
You can install CiscoWorks Windows in one of two ways:
You can use CiscoWorks Windows as a standalone application in the following situations:
If you choose StandAlone, only the CiscoView and Configuration Builder applications are operational.
You can use CiscoWorks Windows to perform the following operations:
Before you install CiscoWorks Windows to run with Castle Rock SNMPc, you must install Castle Rock SNMPc on your workstation. To install SNMPc, perform the following steps:
1. Insert the Castle Rock SNMPc CD into the CD-ROM drive.
2. Select Start>Run.
3. Enter the letter that indicates the CD-ROM drive followed by a colon, a backslash, and setup. For example:
d:\setup
4. Click OK. The Welcome dialog box appears.
5. Click Continue. The Registration dialog box appears. Enter your name, company name, and serial number. Your serial number is located on the inside of the front cover of Castle Rock SNMPc Reference Guide; inside the CD-ROM case; and on your registration card.
6. Click Continue.
The Registration Confirmation dialog box appears.
7. Click Yes.
The Type of Installation dialog box appears.
8. Click either SNMPc Installation (installs the SNMPc network management platform for Windows) or Vendor Installation (installs vendor-specific applications for managing third-party devices).
9. The Installation Location dialog box appears. Keep the default or enter the directory in which you want to install SNMPc, then click OK.
10. The Release Notes dialog box appears, asking whether you want to review the SNMPc release notes. Click Yes to view the notes or No to bypass the notes.
11. Click Exit Installation.
The SNMPc installation is complete. SNMPc is added to the list under Start>Programs menu.
Before you install CiscoWorks Windows to run with HP OpenView for Windows or HP OpenView Network Node Manager for Windows NT, you must install those applications. For instructions on installing an HP OpenView application, see your HP documentation.
CiscoWorks Windows provides an option to load its MIB into HP OpenView for Windows or HP OpenView Network Node Manager for Windows NT database during installation. Loading the MIBs might take a significant amount of time. If you choose not to load the MIBs during installation, you can integrate them into the network management platform database later. These MIBs can be used with the SNMP browser for troubleshooting. For detailed instructions on loading MIBs after installation, see the section "Loading the Management Information Base."
This installation procedure performs the following functions:
To install CiscoWorks Windows, perform the following steps:
1. Insert the CiscoWorks Windows CD into your CD-ROM drive.
Select Start>Run, or select Start>Settings>Control Panel. Click Add/Remove Programs, then click Install.
2. Enter the drive letter of the CD-ROM drive followed by a colon, a backslash, and setup. For example:
d:\setup
3. Click OK.
The Welcome dialog box appears.
4. Click Next.
The User Information dialog box appears.
5. Enter your name and company name, then click Next.
The Select Installation Option dialog box appears.
6. Select Castle Rock SNMPc or StandAlone, then click Next.
If you select Castle Rock SNMPc, you must have the network management platform installed. For additional information, see the section "Choosing the Installation Environment."
The Choose Destination Location dialog box appears.
7. Keep the default or enter the directory in which you want to install CiscoWorks Windows. A browse button is provided for finding the directory. After selecting the destination directory, click Next.
If either CiscoWorks Windows or CiscoVision exists on your workstation, you can choose to install the new version in the same directory. If you install the new version in the same directory, the older version is removed and you must reinstall the existing devices. If you choose to install CiscoWorks Windows in a different directory, the previous version is not removed and might not function properly.
8. The Device Installation dialog box appears. You can select individual devices or click Select All to select all devices, then click OK.
To install devices later, click Cancel.
The Start Copying Files dialog box appears.
9. To begin the file installation, click Next.
The Copying Files display appears, showing you the percentage of the program successfully installed.
If the message Not Enough Disk Space is displayed, the setup program terminates. See the section "Hardware Requirements" for more information about disk space requirements.
Otherwise, the Setup Complete dialog box appears.
10. Select an option, then click Finish to complete the CiscoWorks Windows installation. The options that appear depend on your installation type.
For a standalone installation, you can view the README file, run CiscoView, or do both. For a Castle Rock SNMPc installation, you can view the README file.
This section describes how to load SNMPc MIB files to CiscoView.
You must recompile the MIBs after installing CiscoWorks Windows. To recompile the MIB database after installation, perform one of the following procedures.
To load the MIBs while starting SNMPc, perform the following steps:
1. Select Start>Programs>CiscoWorks Windows>CiscoWorks Windows>SNMPc. An SNMPc dialog box appears, prompting you to recompile the MIB database.
2. Click Yes to recompile the MIB database.
3. After compilation, the SNMPc Compile OK message appears. Click OK.
To compile the MIBs from within SNMPc, perform the following steps:
1. From the SNMPc menu, select Config>Compile MIB. The Load MIB dialog box displays.
2. In the Load MIB dialog box, click Load All.
To install CiscoWorks Windows, perform the following steps:
1. Insert the CiscoWorks Windows CD into your CD-ROM drive.
2. Select Start>Run, or select Start>Settings>Control Panel>Add/Remove Programs, then click Install.
3. Enter the drive letter of the CD-ROM drive followed by a colon, a backslash, and setup, then click OK. For example:
d:\setup
In some cases, CiscoWorks Windows might provide information about an existing CiscoWorks application or registry entry.
The Welcome dialog box appears.
4. Click Next.
The User Information dialog box appears.
5. Enter your name and company name, then click Next.
The Select Installation Option dialog box appears.
6. Click HP OpenView for Windows, HP Network Node Manager, depending on your installation environment, then click Next.
You must have the network management platform already installed; otherwise, a message appears stating that the network management platform is not installed. For additional information, see the section "Choosing the Installation Environment."
A dialog box appears asking if you want to integrate the MIBs into the network management database.
7. Click No if you do not want to integrate the MIBs. Click Yes if you do want to integrate the MIBs.
The Choose Destination Location dialog box appears.
8. Keep the default or enter the directory in which you want to install CiscoWorks Windows. You can click the Browse button to find the directory. After choosing the destination directory, click Next.
If either CiscoWorks Windows or CiscoVision exists on your workstation with old device packages, a message appears advising you to reinstall the device packages and that the old packages will be removed. To avoid overwriting the old device packages, click No and change the destination directory. To overwrite the old device packages, continue the installation, which automatically uninstalls the previous version. If you install CiscoWorks Windows in a different directory, the previous version is not uninstalled and might not function properly.
9. The Device Installation dialog box appears. Select individual devices or click Select All to select all devices, then click OK.
To install devices later, click Cancel.
The Start Copying Files dialog box appears.
10. To begin the file installation, click Next.
The Copying Files display appears, showing you the percentage of the program successfully installed.
If the message "Not Enough Disk Space" is displayed, the setup program terminates. See the section "System Requirements" for more information about disk space requirements.
Otherwise, the Setup Complete dialog box appears.
11. Select an option, then click Finish to complete the CiscoWorks Windows installation. The options that appear depend on your installation type, as follows:
If you are using HP OpenView for Windows or HP OpenView Network Node Manager for Windows NT and you do not wish to integrate the CiscoWorks Windows MIBs during installation, you can integrate them later using the command line interface. Do this by running the OVMIBS.BAT file, which is located in the MIBS subdirectory of the directory in which your Network Management platform is installed.
MIB compilation is useful only for browsing the Cisco MIBs using HP OpenView for Windows or HP OpenView Network Node Manager for Windows NT and integrating the Cisco traps with HP OpenView Network Node Manager for Windows NT. Therefore, if you do not plan to browse the Cisco MIBs frequently, it is recommended that you do not compile the MIBs when integrating CiscoWorks Windows with HP OpenView for Windows or HP OpenView Network Node Manager for Windows NT. If you do compile the MIBs while integrating with HP OpenView Network Node Manager for Windows NT, you might encounter some warnings.
Use the appropriate procedure to start CiscoWorks Windows applications.
To start CiscoWorks Windows, perform the following steps:
1. Select Start>Programs>CiscoWorks Windows>SNMPc.
2. If you run CiscoWorks Windows integrated with SNMPc for the first time, you are asked if you want to compile the MIBs. Answer Yes.
You must rediscover all network maps to properly display Cisco devices. To discover your network and create a network map, use SNMPc Auto Discovery. See your Castle Rock SNMPc Network Management Reference Guide for details on using the Auto Discovery feature.
3. To start a CiscoWorks Windows application, either double-click on the CiscoView icon in standalone mode or double-click on a Cisco device within the network map.
Depending on your type of installation, the following programs are listed:
To start CiscoWorks Windows applications perform the following steps:
1. If you have installed CiscoWorks Windows in standalone mode, select Start>Programs>CiscoWorks Windows>CiscoView to start CiscoView.
Otherwise, start HP OpenView for Windows or HP OpenView Network Node Manager for Windows NT by selecting Start>Programs>CiscoWorks Windows>HP OpenView/Network Node Manager.
2. If you are using HP OpenView for Windows, you must rediscover all network maps to properly display Cisco devices. Use the HP OpenView Autodiscovery menu options to discover your network and create a network map. See the HP OpenView for Windows documentation for details.
If you are using HP OpenView Network Node Manager for Windows NT, autodiscovery is performed automatically. See the HP OpenView Network Node Manager for Windows NT documentation for details.
3. To display information for a Cisco device, do one of the following:
Depending on your type of installation, the following programs are listed:
This section provides a quick reference to downloading device packages from CCO.
If you do not have Internet access, skip this section. To receive updated packages, you can order the Cisco Network Management Support CD-ROM.
For a detailed description of downloading from CCO, see the Software Library Web page at http://www.cisco.com/public/library.
To download device packages from CCO, perform the following steps:
1. Verify that you are running CiscoView version 4.0 or later by starting CiscoView. (See the section "Starting CiscoWorks Windows" for instructions).
2. Select Help>About CiscoView.
3. Select File>Exit to close CiscoView.
4. Create a permanent location for the cv_pkgs directory. For example, c:\cv_pkgs.
5. Access CCO.
You can access CCO as a registered user or as a guest.
To access as a registered user do the following:
(a) Enter the following URL in your Web browser to access the Software Image Library:
(b) At the prompts, enter your CCO user ID and password.
To be granted special file access as a guest, do the following:
(a) Call Technical Assistance Center (TAC) at 800 553-2447 or 408 526-7209 and state the name of the product you are using. You are transferred to the appropriate person to obtain your special access code.
(b) Enter the following URL in your Web browser:
(c) Enter your special access code in the Other Software Products/Special Files section.
(d) Select the device tar file and a download option.
6. Download the device tar file into the cv_pkgs directory.
For information on downloading from CCO, see the Software Library Web page.
(a) In the Network Management Products section, select the CiscoView Upgrade Planner pointer to the CiscoView packages. To review the package README file, click on the README filename and select a download option. To select a device tar file, click on the device filename and select a download option.
(b) Reenter your password, if required.
(c) If required, click Save File or select File>Save As, depending on the browser you are using.
(d) If a filter window appears, enter the complete destination pathname in the Selection section of the filter window for the downloaded device, for example, c:\cv_pkgs\device_name.
(e) Close the Web browser.
7. Unzip the device tar file.
(a) Start WinZip. Select Start>Programs>WinZip 6.1 32-bit.
(b) Click the Open icon on the WinZip main menu.
(c) In the Look in field, select the drive and directory (c:\cv_pkgs) containing the device file.
(d) Select the tar file, then click Open.
(e) Select the Extract icon.
(f) In the Extract dialog box, select All files and Overwrite Existing Files. Make sure the name of the Extract To directory is correct, for example, c:\cv_pkgs.
(g) Click Extract.
(h) Close WinZip.
8. Add the package file to CiscoView.
(a) Select Start>Programs>CiscoWorks Windows.
(b) Click Install Device. The Setup program starts.
(c) In the Select Package dialog box, select the directory containing the package file (c:\cv_pkgs).
(d) Select the device package you want to load, then click OK.
9. View the device.
The downloading is complete. If you encounter any problems, check the cvnstall.log file in the C:\temp directory for explanations of any errors. See Getting Started with CiscoWorks Windows for more detail.
This section describes how to contact Cisco Systems to order documentation and receive service and support.
Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more up to date than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or as an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.
If you are reading Cisco product documentation on the World Wide Web, you can submit comments electronically. Click Feedback in the toolbar, select Documentation. After you complete the form, click Submit to send it to Cisco. We appreciate your comments.
Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.
Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.
CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.
You can access CCO in the following ways:
For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.
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