|
|
This section describes who should read this guide, how it is organized, and the document conventions.
Cisco documentation and additional literature are available in a CD-ROM package that ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more current than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or as an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or
http://www-europe.cisco.com.
If you are reading Cisco product documentation on the World Wide Web, you can submit comments electronically. Click Feedback on the toolbar, and then select Documentation. After you complete the form, click Submit to send it to Cisco. We appreciate your comments.
This guide is for enterprise customers (both technical and nontechnical) who want to monitor service levels provided by their service providers. It is written for the network administrator, network operator, chief information officer, or information systems manager who is responsible for ensuring that the network supports business goals and sustains expected performance levels.
This section describes how to use the online help and explains the document conventions used in this guide.
Essentials ships with context-sensitive online help. You can access the online help in two ways:
This guide uses basic conventions to represent text and table information.
Command descriptions use the following:
Examples use the following:
screen font.
The guide uses the following:
 |
Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication. |
 |
Caution Means reader be careful. In this situation, you might do something that could result in loss of data. |
The following SLM documentation is available:
Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.
Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.
CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.
You can access CCO in the following ways:
Posted: Mon Jun 5 14:31:10 PDT 2000
Copyright 1989 - 2000©Cisco Systems Inc.