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ACL Manager 1.1 Release Notes (Solaris)

ACL Manager 1.1 Release Notes (Solaris)

These release notes contain the following information for ACL Manager 1.1 running on Solaris 2.6 or later:


Note For your reference, DDTS numbers accompany the descriptions of some known problems. If you need to contact your technical service representative about any of these problems, refer to the DDTS number to speed the resolution of any questions or situations you might encounter.

Documentation Roadmap

Use these publications to learn how to install and use ACL Manager:

Cisco IOS Versions Supported

ACL Manager support is provided for devices running Cisco IOS Releases 10.3 to 12.0 only.

Time Zone Acronyms and Offset Settings

Except for the time zone settings defined in Table 1, ACL Manager supports the CiscoWorks2000 Server time zone settings defined for Resource Manager Essentials 3.0 (refer to Resource Manager Essentials 3.0 Release Notes (Solaris)). When the server time zone setting is not supported by ACL Manager, you should set values using GMT.


Table 1: Time Zone Settings Not Supported by ACL Manager

1

Offset from GMT

2

Area Covered (Country/City)

3

Time Zone Setting on Server

4

Output in Report

+9:00, +9:30, +10:00, +11:00

Australia

Australia/(Region)

Note Except for ACT, no Australian time zones are supported by ACL Manager.

GMT + Offset

+4:00

Russia/Moscow

W-SU

GMT + 4:00

None,
GMT + 1:00 (DST)

Great Britain/London

GB

GMT +0,
GMT +1:00

-4:00

Brazil

Brazil/Western

GMT -4:00

-10:00

Hawaii

US/Hawaii

ACL Manager Notes and Known Problems

DDTS No. Description Explanation

None

Removal of ACL Manager 1.0 part of ACL Manager 1.1 installation process

The ACL Manager 1.1 setup program backs up the data and uninstalls ACL Manager 1.0. Before installing ACL Manager 1.1, ensure that Essentials 3.0 is installed. During ACL Manager 1.1 installation, you can restore the data from ACL Manager 1.0.

CSCdp29624

Download Job status: "Download Failed" and the device used is a Catalyst 8510

You tried to download a rate-limit ACL.

CSCdp14791

ACL Manager is unable to create or learn Time range ACLs

ACL Manager 1.1 does not support Time range ACLs.

CSCdm94725

ACL Manager does not allow the creation of an ACE with "any" as the hostname

ACL Manager recognizes "any" as a keyword. If the wild mask is set to 0.0.0.0, the program should then accept "any" as a hostname.

CSCdp23354

The screen goes blank after confirming the deletion of a scenario from the User Scenario List

You can refresh the screen by clicking on any menu item in Essentials.

Troubleshooting

Symptom Probable Causes Possible Solution

ACE comments deleted by ACL Manager

The Expand ACE inline command was used on a comment.

Enable the Expand ACE inline function only for templates and ACEs that include classes in their definitions.

Error message:
tmp/jzip*: no such file or directory

Navigator saves downloaded jar files as /tmp/jzip* file. If you have two instances of Navigator running on Solaris (one of them with system super user privileges), then it can potentially delete downloaded client jar files of the other instance. In such a situation the other instance of Navigator will see this message. However, if the second user is a normal user (not root) then it does not have the permission to delete the /tmp/jzip* file and proceeds to create a new one for itself.

Run only one instance of Navigator.

Template not visible in Template Selection Window

The Template Selection Window shows a list of Templates specific to the ACL Protocol. This means that if you are on ACL 100, you will see only IP Extended Templates and so on. However, Template Manager will list all templates.

Note You have to have administrator privileges to access Template Manager.

Create a template appropriate to the ACL protocol.

Message: ORG.OMG.CORBA.
NO_IMPLEMENT
[completed=MAYBE]

Connectivity between the ACL Manager client and server is lost.

Restart both the ACL Manager client and server.

Error Message:
Cannot connect to ACLM Server

You tried to start Essentials or ACL Manager before the applications were initialized.

Wait 1 minute for Essentials and ACL Manager processes to start.

TCP port 15349 is in use.

Use netstat -a -n to view status of TCP port 15349. If the port is in use, change the AclmPort value in aclm.properties.

The ACL Manager server is not running.

Select CiscoWorks2000 Server > Administration > Process Management >
Process Status
to make sure the ACL Manager server is running.

The JRM or Change Audit processes are not running.

Make sure JRM and Change Audit processes are running.

Download Job status: 'Pre- Download Failed"

Device went stale during download.

Step 1 Select Device in ACL Manager.

Step 2 Right click and select Refresh Device (refer to user guide).

Step 3 Download to the device again.

Download Job status: "Download Failed" and "Device Results" reports that telnet credentials did not match.

Essentials Telnet and enable passwords do not match device.

Match Telnet and enable passwords in Essentials inventory with the device.

TACACS username and password in Essentials do not match device.

If using TACACS, match TACACS username and password in Essentials inventory with the device.

Do not specify local username and password in Essentials inventory.

FAQs

For answers to frequently asked questions about ACL Manager, refer to the following URL:  http://www.cisco.com/warp/public/cc/cisco/mkt/enm/caclm/prodlit/aclm_qp.htm.

Cisco Connection Online

Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.

CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.

You can access CCO in the following ways:

For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.


Note If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408 526-7208, or cs-rep@cisco.com.

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more current than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or as an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

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Posted: Tue Sep 26 02:57:30 PDT 2000
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