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Preparing to Use Inventory

Preparing to Use Inventory

Now that you have installed and set up CD Two, you must configure the CiscoWorks2000 Server for CD Two and prepare the inventory application for use. This chapter assumes that you have performed the client setup tasks described in Installing and Setting Up CD One on Windows NT.

This chapter consists of:

Accessing the CiscoWorks 2000 Server

When you access the CiscoWorks2000 Server, the CiscoWorks2000 main screen, with the Login Manager displayed, appears. To access the server, enter the URL of the server in your web browser:

http://server_name:1741

where server_name is the name of the CiscoWorks2000 Server and 1741 is the default TCP port. See Getting Started with the CiscoWorks2000 Server for information about administrator logins.

Logging In

To perform administrator setup tasks, you must log in as the system administrator:


Step 1 Enter the system administrator username and password in the Login Manager dialog box. The default username and password are:

User Name: admin

Password: admin

Step 2 Click Connect. The Login Manager dialog box is replaced by the navigation tree.


Configuring the CiscoWorks2000 Server

You can configure system-wide information for the inventory application using the System Configuration option. You should verify that the default information is correct or enter the correct information.


Note The default configuration information is usually sufficient for you to begin using CD Two. You need to perform the following configuration procedure only if you have configuration problems.


Step 1 Select Resource Manager Essentials > Administration > System Configuration. The System Configuration dialog box appears.

Step 2 Select one of the following tabs to enter information or to verify that the configured information is correct:

See Table 2-1 for descriptions of the tabs.

Step 3 Click Apply to save changes or click Default to apply the default.

Step 4 Repeat Step 2 and Step 3 until you have verified or corrected all the information displayed in the System Configuration dialog box. The dialog box is displayed until you select another option from the navigation tree.


Table 2-1:
Tab Name Description Fields---Values to Enter

Proxy

Used to connect to CCO. If server access to the outside world is controlled through a proxy server, this setting must be configured.

Proxy URL---System-wide proxy URL. There is no default.

SNMP

Used to query devices for inventory collection which includes importing and adding devices and collecting inventory data.

Fast SNMP Time-out---Amount of time, from 5 to 90 seconds, the system should wait for a device to respond before trying to access it again. Default
is 5.

Fast SNMP Retry---Number of times, from 2 to 6, system tries to access devices with fast SNMP options. Default is 2.

Slow SNMP Time-out---Amount of time, from 10 to 90 seconds, system should wait for a device to respond before trying to access it again. Default is 20.

Slow SNMP Retry---Enter the number of times, from 2 to 6, the system should try to access a device with slow SNMP options. Default is 3.

The system tries the Fast SNMP Time-out and Fast SNMP Retry options first. If no response occurs after the Fast Retry, the system switches to the Slow SNMP options.<

System Configuration Dialog Box Information

Adding or Importing Inventory Data

This section describes:

You must have at least one managed device (a device whose inventory information is tracked by CD Two) to verify correct installation. To manage your network, you need to add the device information for all your managed devices.

Adding Single Device Information Manually

This section describes how to add devices manually and troubleshoot problems you might have when using this method of adding devices.


Step 1 Select Resource Manager Essentials > Administration > Inventory > Add Devices. The Add a Single Device dialog box appears.

Step 2 Enter the access information and annotations for one device.

You must fill in the Device Name field with the device name or IP address. All other fields are optional. For more information, refer to the online help.

Step 3 Click Next. The Enter Login Authentication Information dialog box appears.

You must fill in the Read Community String and Write Community String fields and verify the passwords. All other fields are optional. For more information, refer to the online help.

Step 4 Click Next. The Enter Enable Authentication Information dialog box appears. All fields are optional. For more information, refer to the online help.

Step 5 Click Finish. The Single Device Add dialog box appears.

Step 6 Click View Status. The Add/Import Status Summary dialog box appears.

Step 7 Use the Add/Import Status Summary dialog box to check the status of the device you specified. You should see:

Device Status Number of Devices
Managed

0

Alias

0

Pending

1

Conflicting

0

Suspended

0

Not Responding

0

Device Attribute Errors

0

If the device responded quickly, the device might show managed rather than pending.

Step 8 Click Update on the Add/Import Status Summary dialog box to update device status.

If the pending count goes from 1 to 0 after you click Update and the managed row has 1 device, CD Two was installed and configured correctly.

You might need to wait several minutes for the device to become managed. Click Update on the Add/Import Status Summary dialog box every 30 seconds or so to check current device status.

If you added a device and the Add/Import Status Summary dialog box shows that the device status has not changed from pending within 15 minutes, check the status of all processes to make sure they are running normally.

Step 9 To view the latest device status information, select Resource Manager Essentials > Administration > Inventory > Import Status, then click Update in the Add/Import Status Summary dialog box.

Step 10 To determine if the DIServer process is running, select CiscoWorks2000 Server > Administration > Process Management > Process Status. (The DIServer is the process that validates devices and changes their status from pending.)

Even if the DIServer process has the state Running Normally, it might be in an error state. You need to stop and restart it.

To stop the DIServer process:

To restart the DIServer process:

Step 11 Select Resource Manager Essentials > Administration > Inventory > Import Status to return to the Add/Import Status Summary screen, then click Update. The device status should change to managed within a couple of minutes.


If you have difficulty importing device information, try the following:

Importing Device Information for a Group of Devices

You can import devices from a file or from a local or remote NMS.

If you have difficulty importing device information, try the following:

Importing Device Information from a Remote Server

If Essentials is running on another server, you can import the inventory data into CD Two.


Step 1 On the remote system, select Resource Manager Essentials > Admin > Inventory > Export to File. The Export to File dialog box appears.

Step 2 Enter the full pathname of the file to which you want to write the data.


Caution For security reasons, the file will be saved to $PX_DATADIR/inventory.

Step 3 Select the output format.

Step 4 Select the output version (version 1.0 or version 2.0).


Note If a field is empty, null, or not in the database, it will be stored as follows: In a version 1.0 file, the field is stored as empty. In a version 2.0 file, the field is stored as !{[NOVALUE]}!

Step 5 Click Next. A confirmation message appears. If the file already exists, you will be asked to confirm overwriting the file.

Step 6 Copy the resulting CSV file from the remote system to the local system.

Step 7 On the local system, Select Resource Manager Essentials > Admin > Inventory > Import from File. The Import from File dialog box appears.

Step 8 In the File Name field, enter the full pathname of the CSV file (or browse the server file system for the file).

Step 9 Click Next. The How to Resolve Conflicts dialog box appears.

Step 10 Select the conflict resolution method you want applied if there is a device conflict.

A conflict occurs when a device you try to import has the same host name and domain name as a currently managed device, but other information differs.

Step 11 Click Finish. The Add/Import Status Summary displays the number of devices that are managed, alias, pending, conflicting, suspended, and not responding.


Changing Device Attributes

To make sure your devices have the correct device access, password information, and user information, you can check the device attributes.


Step 1 Select Resource Manager Essentials > Administration > Inventory > Change Device Attributes. The Change Device Attributes dialog box appears.

Step 2 Select the device whose device information you want to edit, then click Next. The Change dialog box displays the options.

Step 3 Select one or more options, then click Next. A dialog box appears for each option you selected. The dialog box fields are blank; they do not display current information.

Step 4 Edit the dialog boxes:


Note Verify your entries before you click Next in any dialog box. If you change device attributes, you cannot undo the change, except by reediting.

Step 5 When you finish with a dialog box:



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Posted: Thu Jul 20 09:44:16 PDT 2000
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