Checking Device Configuration Changes and Who Made Them

Slow network performance has been reported by users at the beginning of the workday. A traceroute (CiscoWorks2000 Server > Diagnostics > Connectivity Tools > Traceroute) indicates a high delay on Router A. As the network administrator, you need to determine if a recent configuration change was made on the router. If a change was made, you also identify who made it.

What You Need---Prerequisites

In this scenario, you will use the following applications:

Configuration Management
Change Audit

No prerequisites are required.

For a complete description of the required tasks, refer to the online help.

Note The purpose of this scenario is to show you how specific applications can be used to perform these tasks. Seeing the applications being used in these ways might help you understand how to use the applications to perform similar tasks in your network.

Step 1 Select Resource Manager Essentials > Configuration Management > Compare Configurations. The Compare Configurations window appears.

Step 2 Select Startup vs Running. The Compare Configurations dialog box appears.

Step 3 Select Router A using the device selector, then click Finish. The Configuration Compare report appears.

Step 4 Click the Diffs Only folder in the Configlets pane. The differences between the startup and running configurations are displayed in the Startup and Running panes.

Where You Should End Up---Verification

Once you have verified that the startup and the running configurations are different, check to see who made the change so that you can contact the person and find out why it was made.

Step 1 If you think the change occurred within the last 24 hours, select Select Resource Manager Essentials > 24-Hour Reports > Change Audit Report. The Change Audit 24-Hour Summary displays.

(If you are unsure when the change occurred, select Resource Manager Essentials > Change Audit > Search Change Audit.)

Step 2 To view details for Router A, click Details in the View Details column. The User Name field identifies the user who made the change.

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