Index

INDEX

A

accessing

CCO x

CCO FAQ x

CiscoWorks2000 server 2-4 to 2-5

: specifying an alternative port 2-4 to 2-5
: troubleshooting A-6 to A-7

Add a Single Device dialog box, description 2-9

Add Passwords dialog box, description 2-9

Add/Import Status Summary dialog box, description 2-9

adding devices to the inventory--see Inventory application

additional software requirements--see system requirements

administrators--see network administration

alternative ports, specifying for server access 2-4 to 2-5

Availability, setting up 2-13 to 2-14

B

: boot loader upgrades, Software Management application 2-17
: browsers--see web browsers

C

CastleRock SNMPc, importing devices from 2-11

CCO (Cisco Connection Online)

: access x
: FAQ on x
: services ix
: support for maintenance customers and partners ix

changing device attributes 2-12 to 2-13

Cisco Connection Online--see CCO

CiscoWorks for Switched Internetworks (CWSI), importing devices from

CiscoWorks2000 server

accessing 2-4

configuring system-wide information on 2-6 to 2-8

logging into (system administrators) 2-5

logging out of (system administrators) 2-30

requirements for installing Essentials 1-3 to 1-4

troubleshooting

: access A-6 to A-7
: name and URL A-6

verifying running of A-6

client requirements 1-4

comma-separated value (CSV) files, importing devices from 2-8

configuration archive, and device credentials 2-20

Configuration Management, setting up 2-19 to 2-21

modifying

: device configurations for 2-20 to 2-21
: device security 2-21

NetConfig, using to verify

: device configurations 2-27 to 2-28
: device credentials 2-28
: device security 2-28 to 2-29

Netsys integration, setting up 2-21 to 2-27

passwords, entering

: Enable 2-19 to 2-20
: Telnet 2-19 to 2-20

rcp information 2-20

read and write community strings 2-20

TACACS information 2-20

troubleshooting 2-27

configuring

: CiscoWorks2000 server 2-6
: routers and switches for Syslog Analysis 2-15 to 2-16
: SMTP server 2-18 to 2-19

contacting Cisco

: maintenance customers and partners (CCO) x
: network administrators (TAC) x

conventions, typographic viii

creating a device view 2-12

CSCOpx file, system messages in 2-14

CSV (comma-separated value) files, importing devices from 2-8

CWSI (CiscoWorks Switched Internetworks), importing devices from 2-11

D

default

directory for syslog message logging 2-14

file transfer servers--see rcp or TFTP 2-18

installation log files

: installation 1-8
: reinstallations 1-13
: upgrades 1-10

TCP ports 2-5

deleting Essentials--see uninstalling

device

adding or importing into inventory--see Inventory application

attributes, changing 2-12 to 2-13

Catalyst, configuring for Syslog Analysis 2-15 to 2-16

configuration information, modifying for Configuration Management 2-20 to 2-21

configurations, verifying--see NetConfig

credentials, verifying--see NetConfig

integration

: files (DIF), importing devices from 2-8
: status report 2-9

IOS, configuring for Syslog Analysis 2-15 to 2-16

managed, checking status of 2-9

security

: modifying--see Configuration Management
: verifying--see NetConfig

status

: checking 2-10
: displaying 2-9
: updating 2-10

support devices 1-6

views

: creating static 2-12
: setting up polling options 2-13 to 2-14

Device Name field, description 2-9

DIF (device integration file), importing devices from 2-8

DIServer

: stopping and restarting 2-10
: troubleshooting 2-10

documentation

: conventions in viii
: in CD-ROM package vii
: on the Web vii
: related to this document ix

drive space requirements--see system requirements

E

error messages

description A-2

information type messages A-2

installation log file, checking

: installation 1-8
: reinstallations 1-13
: upgrades 1-10

limiting logged messages by type 2-15

proxy server problems A-6

reasons and actions (table) A-3 to A-5

specific situations

: connection refused A-7
: proxy outside the firewall A-6
: proxy set up with www-int internal server A-7
: proxy set up with www-nms internal server A-7
: server is "alive" but proxy errors occur A-6

types of installation error messages A-2

warning type messages A-2

Essentials

: description 1-1
: improving system performance A-8

Essentials (continued)

overview 1-1

server--see CiscoWorks2000 server

upgrading 2-17

: upgrade paths 1-2

exiting

: installation 1-7
: reinstallations 1-12
: upgrades 1-9
: web browsers 2-30

F

FAQ on CCO, accessing x

files

CSCOpx file, system messages in 2-14

CSV (comma-separated value) files, importing devices from 2-8

DIF (device integration file), importing devices from 2-8

installation log files, checking

: installations 1-8
: reinstallations 1-13
: upgrades 1-10

software image files, storage space for 2-17

syslog.log, messages in 2-14

transferring to and from remote systems

: setup 2-17 to 2-18
: using rcp 2-18
: using TFTP 2-17

H

hardware requirements--see system requirements

help

: help buttons, location viii
: maintenance customers and partners (CCO) ix
: network administrators (TAC) x
: using online viii

HP Network Node Manager, importing devices from 2-11

I

image files, software, storage space for 2-17

importing devices into the inventory--see Inventory application

improving system performance A-8

information-type error messages--see error messages

installation

canceling

: installation 1-7
: reinstallations 1-12
: upgrades 1-9

error messages, checking log file of

: installation 1-8
: reinstallations 1-13
: upgrades 1-10

error messages, reasons and actions (table) A-3 to A-5

notes 1-9 to 1-12

overview 1-2

prerequisites

: client requirements 1-4
: Essentials upgrade paths 1-2
: network administrator skills vii
: server requirements 1-3 to 1-4
: storage space for software image files 2-17
: supported devices 1-6
: supported network management systems 1-5

procedures 1-6 to 1-10

troubleshooting A-1 to A-8

verifying 2-10

Inventory application

device

: adding manually 2-9 to 2-11
: attributes, changing 2-12 to 2-13
: importing 2-11 to 2-12
: views, creating 2-12

setting up 2-8 to 2-13

sources of imported device data

: CastleRock SNMPc 2-11
: CSV (comma-separated value) files 2-8
: CWSI 2-11
: DIF (device integration file) 2-8
: HP Network Node Manager 2-11
: NMS (network management systems) 2-8

IOS devices, configuring for Syslog Analysis 2-15 to 2-16

L

: limiting logged messages by type 2-15
: local information for devices, entering 2-20
: log files, installation--see installation, log files
: logging in after upgrading A-2
: logging messages in Syslog Analysis 2-14
: Login Manager appearing incorrectly A-2

M

managed devices, checking status 2-9

memory requirements--see system requirements

messages

: in analyzing router and network performance 2-14
: limiting logging by type 2-15
: logging, in Syslog Analysis 2-14
: router syslog, specifying servers for 2-15
: verifying network message processing by Syslog Analyzer 2-16 to 2-17
: See also error messages

N

name and URL of CiscoWorks2000 server, troubleshooting A-6

NetConfig, setting up for Configuration Management

: verifying device configurations 2-27 to 2-28
: verifying device credentials 2-28
: verifying device security 2-28 to 2-29

Netsys integration, setting up for Configuration Management 2-21 to 2-27

: setup on a remote Windows NT system 2-23 to 2-25
: supported Netsys versions 2-22
: troubleshooting 2-26 to 2-27
: upgraded Netsys integration 2-22 to 2-23

network administration

: contacting Cisco (TAC) x
: logging in 2-5
: logging out 2-30
: prerequisite skills vii

NMS (network management systems)

: environments supported 1-5
: importing devices from 2-8

notes, import of ix

O

: online help, using viii
: optimization--see improving system performance A-8

P

passwords

: device, adding to inventory--see Inventory application
: Enable--see Configuration Management
: Telnet--see Configuration Management

ping command, description A-6

polling options for testing device views, setting up 2-13 to 2-14

ports

: alternative, specifying 2-4
: default TCP 2-5

preparing to use Essentials 2-1 to 2-30

Availability, setting up 2-13 to 2-14

CiscoWorks2000 server, accessing 2-4 to 2-5

Configuration Management, setting up--see Configuration Management

configuring

: CiscoWorks2000 server 2-6 to 2-8
: routers and switches for Syslog Analysis 2-15 to 2-16
: SMTP server 2-18 to 2-19

device data and passwords, adding--see Inventory application

file transfers, setting up 2-17 to 2-18

: transfers to and from remote systems--see files

Inventory application, setting up--see Inventory application

overview (table) 2-2 to 2-4

software management preferences, setting 2-19

software management, setting up 2-17

Syslog Analysis, setting up 2-14

Syslog Analyzer, verifying 2-16 to 2-17

prerequisites for installation--see installation

proxy

: server problems, description A-6
: set up with www-int internal server A-7
: set up with www-nms internal server A-7

Q

: quitting--see exiting

R

RAM memory requirements--see system requirements

rcp (remote copy)

: disabling 2-18
: server, default with devices supporting rcp 2-18

Read Community String field requirements 2-9

S

Select Program Folder dialog box, during typical

: installation 1-7
: reinstallations 1-12
: upgrades 1-9

servers

CiscoWorks2000

: access, troubleshooting A-6 to A-7
: accessing 2-4 to 2-5
: name and URL, troubleshooting A-6
: requirements for installation 1-3 to 1-4

proxy, problems with A-6

rcp (remote copy), in file transfers 2-18

requirements--see system requirements

SMTP, configuring 2-18 to 2-19

TFTP, default with non-rcp devices 2-17

setting software management preferences 2-19

setting up

: Availability 2-13 to 2-14
: Configuration Management--see Configuration Management
: file transfers 2-17 to 2-18
: Software Management application 2-17
: Syslog Analysis 2-14

SMTP server, configuring 2-18 to 2-19

software

: image files, storage space required 2-17
: management preferences, setting 2-19

Software Management application

: boot loader upgrades 2-17
: setting up 2-17
: storage space requirements for software image files 2-17

storage space for software image files, installation prerequisite 2-17

support

: customers and partners (CCO) ix
: network administrators (TAC) x
: online help, using viii

supported devices 1-6

Syslog Analysis application

: configuring routers and switches for 2-15 to 2-16
: setting up 2-14

Syslog Analyzer, verifying 2-16 to 2-17

syslog.log file, messages in 2-14

System Configuration dialog box 2-7

system performance, improving A-8

system requirements for installation

client

: for local device import 1-5
: for remote device import 1-5

server

: additional software 1-3
: CiscoWorks2000 and Essentials (table) 1-3
: drive space 1-3
: Essentials only (table) 1-4
: memory (RAM) 1-3
: recommendations 1-3
: system hardware 1-3

T

TAC (Technical Assistance Center), contacting (network administrators only) x

TCP (Transmission Control Protocol) ports, default 2-5

Technical Assistance Center (TAC), contacting (network administrators only) x

technical support

: customers and partners (CCO) ix
: network administrators (TAC) x
: online help, using viii

TFTP server, description 2-17

tftpboot directory, description 2-17

tracking messages, Syslog Analysis for 2-14

transferring files to and from remote systems

Transmission Control Protocol--see TCP

Trivial File Transfer Protocol (TFTP) server, description 2-17

troubleshooting

CiscoWorks2000 server

: access A-6 to A-7
: name and URL A-6

Configuration Management setup 2-27

DIServer 2-10

importing device data 2-12

installation A-1 to A-8

U

uninstalling

: Essentials 1-15
: optional components 1-15

UNIX workstations, importing remote devices from 1-5

updating

: configuration 2-10
: device status 2-10

upgrades

: logging in after A-2
: system software 2-17

URL and name of CiscoWorks2000 server, troubleshooting A-6

V

: verifying Syslog Analyzer 2-16 to 2-17

W

warning-type error messages--see error messages

web browsers

: quitting 2-30
: URL for the server 2-4

world wide web, Cisco documentation on vii

www-int internal server, proxy set up with A-7

www-nms internal server, proxy set up with A-7

Table of Contents

INDEX