Index

index

A

access

: CiscoView, setting up 2-2
: device, verification of authorized workstations only 4-3
: privileges to devices, limiting during device configuration 4-3

accessing

: CCO (Cisco Connection Online) x
: Device Configuration dialog box 4-2
: FAQ on CCO xi

adding

: devices to a stack with StackMaker 3-3
: IP addresses during device configuration 4-2

C

Catalyst

: 4000 device, configuring 4-1
: switch device packages, ensuring currency 5-2

cautions

: importance of ix
: regarding stacking devices 3-5

CCO (Cisco Connection Online)

: accessing x
: downloading NMIDB 2-11
: FAQ on, accessing xi
: support for maintenance customers and partners x

Cisco Connection Online--see CCO x

CiscoView

: CMF components in use 1-3
: features 1-2
: integrating with third-party NMS--see Integration utility 2-11
: overview 1-1

CiscoWorks 2000 server overview 1-3

clearing devices from a stack, with StackMaker 3-3

CMF (Common Management Foundation), components used by CiscoView 1-3

community strings, setting (troubleshooting FAQ) A-3

configuring device stacks, in StackMaker 3-6

connectivity, testing A-6

contacting Cisco

: maintenance customers and partners (CCO) x
: network administrators (TAC) xi
: things to do prior to A-11

D

device

configuring

: accessing the Device Configuration dialog box 4-2
: adding IP addresses 4-2
: limiting access privileges 4-3
: prerequisites 4-1
: verification of access by authorized workstations only 4-3

display problems--see display problems 5-1

integrating new device information--see Device Support utility 2-15

packages

: definition 1-2
: verifying during display problem diagnosis 5-2

problems, identifying (troubleshooting FAQ) A-2

stacking--see StackMaker 3-3

types supported 1-3

Device Configuration dialog box, in configuring devices 4-2

Device Support utility

: features 2-14
: using 2-15

display problems

: ensuring currency of Catalyst switch device packages 5-2

display problems, diagnosis and resolution

identifying device problems A-2

prerequisites 5-1

reporting problems to Cisco A-11

resolving package upgrade problems A-4

verifying

: latest device packages 5-2
: repair 5-4
: SNMP timeout/retry values 5-4

documentation

: on the CD-ROM vii
: on the Web vii
: related x

E

error messages

: SNMP (FAQ on) A-3
: StackMaker A-10

F

FAQs

CCO, accessing xi

troubleshooting

: identifying device problems A-2
: resolving package upgrade problems A-4
: setting community strings A-3
: understanding SNMP error messages A-3

H

hardware platform for StackMaker 3-4

help

: maintenance customers and partners only (CCO) x
: network administrators only (TAC) xi
: online help viii

host name of a device, obtaining in StackMaker 3-4

I

identifying device problems (troubleshooting FAQ) A-2

installing CiscoView, reference 2-2

Install the latest device packages 5-3

integrating

: Cisco applications with third-party NMS--see Integration utility 2-11
: new device information into CiscoView--see Device Support utility 2-14

Integration utility

: features 2-11
: usage 2-12

IP addresses, adding during device configuration 4-2

L

: limiting access privileges to configured devices 4-3

N

naming device stacks, in StackMaker 3-4

navigating through CiscoView 2-2

Network Management System--see NMS 2-11

NMIDB (Network Management Integration Data Bundle), downloading from CCO 2-11

NMS (Network Management System), third-party, integrating with CiscoView

Integration utility

: features 2-11
: usage 2-12

notes, importance of ix

O

online help

: CiscoView, using viii
: StackMaker 3-6

P

prerequisites

: for configuring devices 4-1
: for contacting Cisco A-11

R

: Remove the old device packages 5-3
: removing devices from a stack, with Stackmaker 3-3
: resolving package upgrade problems (troubleshooting FAQ) A-4
: restoring devices to a stack, with StackMaker 3-3

S

seed devices

: definition 3-2
: setting, in StackMaker 3-3

setting up CiscoView

: access 2-2
: installation 2-2
: navigation 2-2
: overview (table) 2-1
: testing A-6
: usage overview (table) 2-7

SNMP (Simple Network Management Protocol) A-3

: community strings, in stacking devices 3-5
: device control method 1-2
: SNMP Manager platform, precautions if not integrated with CiscoView 3-5
: timeout/retry values, verifying during display problem diagnosis 5-4

stackable

: device, definition 3-2
: neighboring devices, viewing with StackMaker 3-3

StackMaker

adding devices to a stack with 3-3

building the stack with 3-5

caution regarding stacking devices 3-5

clearing devices from a stack with 3-3

configuring stacks with 3-6

device description field 3-4

device membership in multiple stacks 3-5

error messages A-10

getting help on 3-6

hardware platform for 3-4

host names for devices, obtaining in 3-4

main window components of 3-3

removing devices from a stack with 3-3

restoring devices to a stack with 3-3

seed device, setting with 3-3

stack

: members, viewing with 3-4
: names, displaying or changing with 3-4

starting 3-2

viewing stackable neighbors with 3-3

T

TAC (Technical Assistance Center), contacting (network adminstrators only) xi

technical support

: maintenance customers and partners (CCO) x
: network administrators (TAC) xi
: online help viii
: things to do prior to contacting Cisco A-11

testing basic connectivity and setup A-6

third-party NMS--see NMS 2-11

troubleshooting

: display problems--see display problems 5-1
: setting community strings A-3
: StackMaker error messages A-10
: testing basic connectivity and setup A-6
: understanding SNMP error messages A-3

U

upgrade package, resolving problems with (troubleshooting FAQ) A-4

utilities

Device Support

: features 2-14
: using 2-15

Integration

: features 2-11
: using 2-12

V

verifying

: device access by authorized workstations only 4-3
: solution of display problems 5-4

viewing stackable neighboring devices, with StackMaker 3-3

views, functionality of 1-1

W

: web, documentation on vii
: workstations, verifying device access by authorized only 4-3

Table of Contents

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