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This chapter consists of:
Table 2-1 is an overview of CD One installation tasks. It contains references to more detailed information about each task.
| Task | Steps | References |
|---|---|---|
1. Prepare to install CD One.
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a. Verify that server requirements are met. | |
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b. Verify that client requirements are met. | ||
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c. Note TCP ports that CiscoWorks2000 uses and check for conflicts with existing applications. | ||
2. Install server software. | Run installation program. | |
3. Troubleshoot installation.
| Analyze installation error messages. | "Troubleshooting the Installation" appendix, "Understanding Installation Messages" section |
Before you install CD One, make sure your server and client environments meet the hardware and software requirements described in the "Prerequisites" chapter.
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Note Do not use DHCP running in dynamic mode on the CiscoWorks2000 server. |
Set the following environment variables for CiscoWorks2000 system administrators. These variables are not required for tasks that users perform from the desktop.
CiscoWorks2000 includes man pages for its command-line commands. You can view man pages in several ways:
1. Set the MANPATH variable to include the path /opt/CSCOpx/man. Then from any directory enter:
$ man pagename
2. If the MANPATH variable is not set, from /opt/CSCOpx/man enter:
man -M ./ pagename
3. If the MANPATH variable is not set, from any directory enter:
man -M /opt/CSCOpx/man pagename
To avoid inconsistencies in how domain names are used in networks, CiscoWorks2000 uses the IP address of the server when it interacts with web browsers. By using this IP address, CiscoWorks2000 eliminates name lookup failures between the server and the client machines that run web browsers.
In addition to the standard network ports, CD One uses the following TCP and UDP ports:
:1741The following system files are modified during CD One installation:
To run the installation program:
Refer to the "Mounting and Unmounting the CD-ROM" appendix for detailed mounting instructions.
Step 2 Run the installation program.
# cd /cdrom # ./setup.sh
# cd remotedir # ./setup.sh
where remotedir is the location where the remote CD-ROM is mounted.
A message displays:
Enter the location where the product will be installed or q to quit. Default location (PKGROOT)? [/opt/CSCOpx]
Step 3 Press Enter to accept the default directory for product installation, or enter a different directory.
The installation program performs several preinstallation checks on your machine, such as TCP/IP address resolution, TCP/IP port use, disk space, and RAM. These preinstallation checks cause some text to appear on the screen.
Step 4 A prompt similar to the following appears:
1) CD One Second Edition (including Integration Utility) 2) Integration Utility 3) All of the above Select one of the items using its number or enter q to quit [q]
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Note You can install the Integration Utility on a separate NMS machine without having to install all CD One components. If the Integration Utility is installed on the same machine as CD One, integration begins automatically and automatically consumes new network management integration data bundles (NMIDBs) each time a new CiscoView device is installed. However, if the Integration Utility is installed on a separate machine, you must use the menu option in the NMS to acquire the most recent NMIDB. |
Step 5 Enter the number corresponding to the option you have chosen or type q to quit.
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Note For information about the Integration Utility, refer to Using CiscoView. |
The installation program performs system checks and lists dependencies, then displays:
The Integration Utility will be installed now. The Integration Utility integrates Cisco device packages and Cisco applications into third-party SNMP management platforms. You can choose to integrate with a third-party SNMP management platform during this install or later. Do You want to integrate with the third-party product now (y/n)? [n]
Step 6 Select one of the following:
a. Select the adapter from the list of available adapters, or select other to choose an adapter that is not listed, or select none to integrate after the installation is complete. If you select none, skip to Step 7.
b. Enter the HTTP browser location, or press Enter to accept the default location, /opt/netscape/netscape.
A message appears, asking if you want to enable download options from the Cisco Web page (CCO).
a. Select one of the following:
b. Enter your CCO user ID and password to enable future upgrades from the Cisco Web page.
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Note You must have CCO login privileges. If you do not have a user account and password on CCO, contact your channel partner or enter a request on the standard CCO web site (www.cisco.com). |
Step 7 After installation is complete, unmount the CD-ROM. Refer to the "Mounting and Unmounting the CD-ROM" appendix for details.
If errors occurred during installation, check the installation log file /var/tmp/ciscoinstall.log. If you had opted for integration with third party NMS after installation, check integration log file /tmp/nmim integration.log. Each installation appends to this file. For troubleshooting information refer to the "Troubleshooting the Installation" appendix.
Upgrading from previous versions of CiscoWorks2000 involves running the CD One installation program.
To upgrade from a previous version of CiscoWorks2000:
Refer to the "Mounting and Unmounting the CD-ROM" appendix for detailed mounting instructions.
Step 2 Run the installation program.
# cd /cdrom # ./setup.sh
# cd remotedir # ./setup.sh
where remotedir is the location where the remote CD-ROM is mounted.
The installation program performs several preinstallation checks on your machine, such as TCP/IP address resolution, TCP/IP port use, disk space, and RAM. These preinstallation checks cause some text to appear on the screen. The CD One installation program detects any previous product versions installed on your system.
A message displays:
Do you want to proceed with the backup(y/n)? [y]
Step 3 Enter y, then specify the path where the previous product data will be archived or press Enter to accept the default path, (/opt/CW2000/OldData).
The installation program copies database files and stores them in the location you specified.
A message displays:
The current product's data had been saved.
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Note If the system is running on HP-UX 10.20, the installation will not proceed further. The saved data can be accessed from a HP-UX 11.0 machine. |
On a HP-UX 11.0 system a message dispays:
Do you want to continue? (y/n) [y]
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Note During CD One installation, previous product versions are removed, but the database, ANI information, community strings, user and host information, and application-specific data files are preserved and will be restored during the new product version installations. |
Step 4 Select y to uninstall the previous product.
The installation program lists previous version packages, then asks for confirmation:
Delete all CiscoWorks2000 packages listed above (yes)?
Step 5 Press Enter.
The CD One install script removes the previous product, saves data in the location you specified in Step 3, then displays:
Enter the location where the product will be installed or q to quit. Default location (PKGROOT)? [/opt/CSCOpx]
Step 6 Press Enter to accept the default directory for product installation, or enter a different directory.
The installation program performs several preinstallation checks on your machine, such as TCP/IP address resolution, TCP/IP port use, disk space, and RAM. These preinstallation checks cause some text to appear on the screen.
Step 7 A prompt similar to the following appears:
1) CD One Second Edition (including Integration Utility) 2) Integration Utility 3) All of the above Select one of the items using its number or enter q to quit [q]
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Note You can install the Integration Utility on a separate NMS machine without having to install all CD One components. If the Integration Utility is installed on the same machine as CD One, integration begins automatically and automatically consumes new network management integration data bundles (NMIDBs) each time a new CiscoView device is installed. However, if the Integration Utility is installed on a separate machine, you must use the menu option in the NMS to acquire the most recent NMIDB. |
Step 8 Enter the number corresponding to the option you have chosen or type q to quit.
The installation program performs system checks and lists dependencies, then displays:
The Integration Utility will be installed now. The Integration Utility integrates Cisco device packages and Cisco applications into a third-party SNMP management platform. You can choose to integrate with a third-party SNMP management platform. Do You want to integrate with the third-party product now (y/n)? [n] y
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Note For information about the Integration Utility, refer to Using CiscoView. |
Step 9 Select one of the following:
a. Select the adapter from the list of available adapters, or select other to choose an adapter that is not listed, or select none to integrate after the installation is complete. If you select none, skip to Step 10.
b. Enter the HTTP browser location, or press Enter to accept the default location, /opt/netscape/netscape.
A message appears, asking if you want to enable download options from the Cisco Web page (CCO).
a. Select one of the following:
b. Enter your CCO user ID and password to enable future upgrades from the Cisco Web page.
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Note You must have CCO login privileges. If you do not have a user account and password on CCO, contact your channel partner or enter a request on the standard CCO web site (www.cisco.com). |
Step 10 After installation is complete, unmount the CD-ROM. Refer to the "Mounting and Unmounting the CD-ROM" appendix for details.
If errors occurred during installation, check the installation log file /var/tmp/ciscoinstall.log. If you had opted for integration with third party NMS after installation, check integration log file /tmp/nmim integration.log. Each installation appends to this file. For troubleshooting information refer to the "Troubleshooting the Installation" appendix.
Use the uninstall command to remove CD One files and settings.
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Caution You must use the uninstall command to remove the product. If you try to remove CD One or its components manually, you can damage your system. |
# cd / # /opt/CSCOpx/bin/uninstall.sh
where /opt/CSCOpx is the default installation directory.
When you remove CD One, the uninstall script removes changes made to the /etc/services file. The uninstall messages are written to the /var/tmp/ciscouninstall.log file. The installed components appear.
Step 2 Enter the number corresponding to the option you have chosen or q to quit.
When the uninstall script is complete, a message displays:
All files were deleted successfully.
Step 3 Check /etc/syslog.conf for syslog changes. Check /etc/services to ensure that port assignments for the Daemon Manager and web server have been removed.
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Posted: Mon Jul 3 01:58:48 PDT 2000
Copyright 1989-2000©Cisco Systems Inc.