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INDEX

A

access

CiscoView, setting up     2-2

device, verification of authorized workstations only     4-3

privileges to devices, limiting during device configuration     4-3

accessing

CCO (Cisco Connection Online)     xi

Device Configuration dialog box     4-2

FAQ on CCO     xi

adding

devices to a stack with StackMaker     3-4

IP addresses during device configuration     4-2

C

Catalyst

4000 device, configuring     4-1

switch device packages, ensuring currency     5-3

cautions

importance of     ix

regarding stacking devices     3-6

CCO (Cisco Connection Online)

accessing     xi

downloading NMIDB     2-12

FAQ on, accessing     xi

support for maintenance customers and partners     xi

Cisco Connection Online--see CCO     xi

CiscoView

CMF components in use     1-3

features     1-2

integrating with third-party NMS--see Integration utility     2-12

migrating from CiscoWorks Classic--see CiscoWorks Classic     B-1

overview     1-1

CiscoWorks 2000 server overview     1-3

CiscoWorks Classic, migration from

data migration     B-1

features

partially transitioned     B-3

transitioned     B-2

clearing devices from a stack, with StackMaker     3-4

CMF (Common Management Foundation), components used by CiscoView     1-3

community strings, setting (troubleshooting FAQ)     A-3

configuring device stacks, in StackMaker     3-6

connectivity, testing     A-5

contacting Cisco

maintenance customers and partners (CCO)     xi

network administrators (TAC)     xi

things to do prior to     A-9

D

device

configuring

accessing the Device Configuration dialog box     4-2

adding IP addresses     4-2

limiting access privileges     4-3

prerequisites     4-1

verification of access by authorized workstations only     4-3

display problems--see display problems     5-1

integrating new device information--see Device Support utility     2-16

packages

definition     1-2

verifying during display problem diagnosis     5-2

problems, identifying (troubleshooting FAQ)     A-2

stacking--see StackMaker     3-4

types supported     1-2

Device Configuration dialog box, in configuring devices     4-2

Device Support utility

features     2-15

using     2-16

display problems

ensuring currency of Catalyst switch device packages     5-3

display problems, diagnosis and resolution

identifying device problems     A-2

prerequisites     5-1

reporting problems to Cisco     A-9

resolving package upgrade problems     A-4

verifying

latest device packages     5-2

repair     5-5

SNMP timeout/retry values     5-4

documentation

on the CD-ROM     vii

on the Web     vii

related     x

E

error messages

SNMP (FAQ on)     A-3

StackMaker     A-8

F

FAQs

CCO, accessing     xi

troubleshooting

identifying device problems     A-2

resolving package upgrade problems     A-4

setting community strings     A-3

understanding SNMP error messages     A-3

H

hardware platform for StackMaker     3-4

help

maintenance customers and partners only (CCO)     xi

network administrators only (TAC)     xi

online help     viii

host name of a device, obtaining in StackMaker     3-4

I

identifying device problems (troubleshooting FAQ)     A-2

installing CiscoView, reference     2-2

integrating

Cisco applications with third-party NMS--see Integration utility     2-12

new device information into CiscoView--see Device Support utility     2-15

Integration utility

features     2-12

usage     2-13

IP addresses, adding during device configuration     4-2

L

limiting access privileges to configured devices     4-3

M

migrating from CiscoWorks Classic to CiscoView--see CiscoWorks Classic     B-1

N

naming device stacks, in StackMaker     3-4

navigating through CiscoView     2-2

Network Management System--see NMS     2-12

NMIDB (Network Management Integration Data Bundle), downloading from CCO     2-12

NMS (Network Management System), third-party, integrating with CiscoView

Integration utility

features     2-12

usage     2-13

notes, importance of     ix

O

online help

CiscoView, using     viii

StackMaker     3-6

P

prerequisites

for configuring devices     4-1

for contacting Cisco     A-9

R

removing devices from a stack, with Stackmaker     3-4

resolving package upgrade problems (troubleshooting FAQ)     A-4

restoring devices to a stack, with StackMaker     3-4

S

seed devices

definition     3-2

setting, in StackMaker     3-3

setting up CiscoView

access     2-2

installation     2-2

navigation     2-2

overview (table)     2-1

testing     A-5

usage overview (table)     2-7

SNMP (Simple Network Management Protocol)     A-3

community strings, in stacking devices     3-6

device control method     1-2

SNMP Manager platform, precautions if not integrated with CiscoView     3-6

timeout/retry values, verifying during display problem diagnosis     5-4

stackable

device, definition     3-2

neighboring devices, viewing with StackMaker     3-4

StackMaker

adding devices to a stack with     3-4

building the stack with     3-6

caution regarding stacking devices     3-6

clearing devices from a stack with     3-4

configuring stacks with     3-6

device description field     3-4

device membership in multiple stacks     3-6

error messages     A-8

getting help on     3-6

hardware platform for     3-4

host names for devices, obtaining in     3-4

main window components of     3-3

removing devices from a stack with     3-4

restoring devices to a stack with     3-4

seed device, setting with     3-3

stack

members, viewing with     3-4

names, displaying or changing with     3-4

starting     3-2

viewing stackable neighbors with     3-4

T

TAC (Technical Assistance Center), contacting (network adminstrators only)     xi

technical support

maintenance customers and partners (CCO)     xi

network administrators (TAC)     xi

online help     viii

things to do prior to contacting Cisco     A-9

testing basic connectivity and setup     A-5

third-party NMS--see NMS     2-12

troubleshooting

display problems--see display problems     5-1

setting community strings     A-3

StackMaker error messages     A-8

testing basic connectivity and setup     A-5

understanding SNMP error messages     A-3

U

upgrade package, resolving problems with (troubleshooting FAQ)     A-4

utilities

Device Support

features     2-15

using     2-16

Integration

features     2-12

using     2-13

V

verifying

device access by authorized workstations only     4-3

solution of display problems     5-5

viewing stackable neighboring devices, with StackMaker     3-4

views, functionality of     1-1

W

web, documentation on     vii

workstations, verifying device access by authorized only     4-3