Table of Contents

Understanding How Applications Use the CiscoWorks2000 Server

Enabling Options on the CiscoWorks2000 Server
Understanding Time Zone Settings

Performing Tasks on the CiscoWorks2000 Server
Learning More About the CiscoWorks2000 Server

Overview

CiscoWorks2000 is a family of products based on Internet standards for managing Cisco enterprise networks and devices. All CiscoWorks2000 products use and depend upon the CiscoWorks2000 Server.

The CiscoWorks2000 Server represents a common set of management services which are shared by multiple network management applications. It is included on the CiscoWorks2000 CD One disc, and provides services used for:

• Interacting with the CiscoWorks2000 Desktop (see Chapter 2)

• Setting Up the CiscoWorks2000 Server (see Chapter 3)

• Administering the CiscoWorks2000 Server (see Chapter 4)

• Diagnosing Problems with the CiscoWorks2000 Server (see Chapter 5)

• Adding External Connections to the CiscoWorks2000 Server (see Chapter 6)

Understanding How Applications Use the CiscoWorks2000 Server

Although many applications depend on the CiscoWorks2000 Server, all applications do not use the provided features to the same extent. You should understand how particular applications interact with the CiscoWorks2000 Server.

Enabling Options on the CiscoWorks2000 Server

The CiscoWorks2000 Server is designed as a three-tiered system that includes tools that provide:

• Base services---desktop, web server, process management, security, and the help engine

• System services---database engine and utilities, as well as event distribution services and job management

• Network services---network device discovery

These services are enabled when a suite is installed and an application that relies on a particular service is opened.

If a particular suite of applications does not use a particular services, they might not appear on the CiscoWorks2000 Server desktop. Applications and application suites may not use these features at all or to the fullest extent to which they are available. Refer to the user guide for your application suite to determine the extent to which these features are used.

Understanding Time Zone Settings

Many time zones are supported by the CiscoWorks2000 Server and its associated CiscoWorks2000 application suites. However, applications that have scheduling and reporting functions, and which produce a time stamp, vary depending on:

• Server and Client---Time stamps can differ between server and client if they are located in different time zones.

• Platforms---Windows NT and UNIX servers support different time zones and are not synchronized.

For detailed information, see the release notes included with your CiscoWorks2000 applications.

Performing Tasks on the CiscoWorks2000 Server

Most tasks directly require system administrator-level privileges because they affect the performance and behavior of the CiscoWorks2000 Server (see "Setting Up User Accounts"). However, some tasks are accessible to all users (see Table 1-1).

Table 1-1: Tasks Accessible By All Users

Task	For More Information
Home>My Shortcuts	See "Creating Shortcuts" in Chapter 2
CiscoWorks2000 Server>Setup>Client Manager	See "Installing Client Application Manager" in Chapter 3
CiscoWorks2000 Server>Setup>Security>Modify My Profile	See "Setting Up User Accounts" in Chapter 3
CiscoWorks2000 Server>Setup>Security>Permissions Report	See "Setting Up User Accounts" in Chapter 3
CiscoWorks2000 Server>Administration>Process Status	See "Using Basic Administrative Tools" in Chapter 4
CiscoWorks2000 Server>Administration>Log Status	See "Using Basic Administrative Tools" in Chapter 4
CiscoWorks2000 Server>Diagnostics>Process Failures	See "Verifying Server Status" in Chapter 5
CiscoWorks2000 Server>Diagnostics>Collect Server Info	See "Verifying Server Status" in Chapter 5
CiscoWorks2000 Server>Diagnostics>Self Test	See "Verifying Server Status" in Chapter 5
CiscoWorks2000 Server>Diagnostics>Connectivity Tools> NS Lookup	See "Testing Device Connectivity" in Chapter 5
CiscoWorks2000 Server>Diagnostics>Connectivity Tools> Traceroute	See "Testing Device Connectivity" in Chapter 5
CiscoWorks2000 Server>Diagnostics>Connectivity Tools>Ping	See "Testing Device Connectivity" in Chapter 5

Learning More About the CiscoWorks2000 Server

The online help included with CiscoWorks2000 includes detailed explanations and procedures for the related tasks. For tips about accessing online help, see "Using Online Help" in Chapter 2.

You can also access the latest documentation, product, and support information on Cisco Connection Online (CCO). Select Home>Additional Resources to view these options:

• Cisco's Home Page (CCO)---links to the CCO home page.

• Enterprise Network Management---links to product network management information.

• Documentation---links to Cisco product documentation on the web and provides updates to documentation and release notes.

• Service and Support---links to internet technical support, technical documents, software center, contract and service management, and service and support programs.

• Partners and Resellers---links to the Cisco Resellers and Certified Partners home page.

Posted: Tue Nov 23 10:15:35 PST 1999
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